{"metadata":{"transaction_key":"deprecated","request_id":"019fc512-4b67-79f1-9333-1b393399eee6","sha256":"d5e9f69455a6ae1864abe3ad724d42c95f7c4743b9ec05a3f0f213c4dabe3c75","created":"2026-08-03T00:42:19.628Z","duration":21.743938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":42,"output_tokens":42},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":42,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"This is David. If I don't know your number, I don't answer the call. Please leave a message if you want me to call you back. Thank you. Bye.","confidence":0.9980469,"words":[{"word":"this","start":0.24,"end":0.48,"confidence":0.79541016,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.03283841535449028},{"word":"is","start":0.48,"end":0.56,"confidence":0.97802734,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0054353754967451096},{"word":"david","start":0.56,"end":1.04,"confidence":0.88061523,"punctuated_word":"David.","sentiment":"neutral","sentiment_score":-0.01352971326559782},{"word":"if","start":1.04,"end":1.28,"confidence":0.9970703,"punctuated_word":"If","sentiment":"negative","sentiment_score":-0.3883700668811798},{"word":"i","start":1.28,"end":1.36,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.34592145681381226},{"word":"don't","start":1.36,"end":1.52,"confidence":1.0,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.362547367811203},{"word":"know","start":1.52,"end":1.68,"confidence":0.99902344,"punctuated_word":"know","sentiment":"negative","sentiment_score":-0.4246736466884613},{"word":"your","start":1.68,"end":1.8399999,"confidence":0.9980469,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.5570347309112549},{"word":"number","start":1.8399999,"end":2.1599998,"confidence":0.99365234,"punctuated_word":"number,","sentiment":"negative","sentiment_score":-0.5147107839584351},{"word":"i","start":2.1599998,"end":2.24,"confidence":0.8442383,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.6240414381027222},{"word":"don't","start":2.24,"end":2.48,"confidence":0.829834,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.5800637006759644},{"word":"answer","start":2.48,"end":2.8,"confidence":0.99609375,"punctuated_word":"answer","sentiment":"negative","sentiment_score":-0.5874974131584167},{"word":"the","start":2.8,"end":2.96,"confidence":0.9980469,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5776702761650085},{"word":"call","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.5739834308624268},{"word":"please","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4333820939064026},{"word":"leave","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2595510482788086},{"word":"a","start":3.6,"end":3.6799998,"confidence":0.99609375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.3211647570133209},{"word":"message","start":3.6799998,"end":4.0,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.32048940658569336},{"word":"if","start":4.0,"end":4.16,"confidence":0.99316406,"punctuated_word":"if","sentiment":"negative","sentiment_score":-0.3620702922344208},{"word":"you","start":4.16,"end":4.24,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.4214981198310852},{"word":"want","start":4.24,"end":4.4,"confidence":0.99902344,"punctuated_word":"want","sentiment":"negative","sentiment_score":-0.3854043185710907},{"word":"me","start":4.4,"end":4.48,"confidence":0.9873047,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.2765040695667267},{"word":"to","start":4.48,"end":4.56,"confidence":0.99609375,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4047455489635467},{"word":"call","start":4.56,"end":4.72,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.32324838638305664},{"word":"you","start":4.72,"end":4.88,"confidence":0.9980469,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.3920914828777313},{"word":"back","start":4.88,"end":5.12,"confidence":1.0,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":-0.29651129245758057},{"word":"thank","start":5.12,"end":5.2799997,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.3934838473796845},{"word":"you","start":5.2799997,"end":5.6,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.2916501760482788},{"word":"bye","start":5.6,"end":6.1,"confidence":0.9975586,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.11195889115333556}],"paragraphs":{"transcript":"\nThis is David. If I don't know your number, I don't answer the call. Please leave a message if you want me to call you back. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"This is David.","start":0.24,"end":1.04,"sentiment":"neutral","sentiment_score":-0.01364425104111433},{"text":"If I don't know your number, I don't answer the call.","start":1.04,"end":3.1999998,"sentiment":"negative","sentiment_score":-0.5033194829117168},{"text":"Please leave a message if you want me to call you back.","start":3.1999998,"end":5.12,"sentiment":"negative","sentiment_score":-0.3497217347224553},{"text":"Thank you.","start":5.12,"end":5.6,"sentiment":"positive","sentiment_score":0.34256701171398163},{"text":"Bye.","start":5.6,"end":6.1,"sentiment":"neutral","sentiment_score":0.11195889115333556}],"sentiment":"neutral","sentiment_score":-0.3095522402496687,"num_words":29,"start":0.24,"end":6.1}]}}]}],"paragraphs":{"transcript":"\nChannel 1: This is David. If I don't know your number, I don't answer the call. Please leave a message if you want me to call you back. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"This is David.","start":0.24,"end":1.04,"sentiment":"neutral","sentiment_score":-0.01364425104111433},{"text":"If I don't know your number, I don't answer the call.","start":1.04,"end":3.1999998,"sentiment":"negative","sentiment_score":-0.5033194829117168},{"text":"Please leave a message if you want me to call you back.","start":3.1999998,"end":5.12,"sentiment":"negative","sentiment_score":-0.3497217347224553},{"text":"Thank you.","start":5.12,"end":5.6,"sentiment":"positive","sentiment_score":0.34256701171398163},{"text":"Bye.","start":5.6,"end":6.1,"sentiment":"neutral","sentiment_score":0.11195889115333556}],"sentiment":"neutral","sentiment_score":-0.3095522402496687,"channel":1,"num_words":29,"start":0.24,"end":6.1}]},"summary":{"result":"success","short":"This is David. If I don't know your number, I don't answer the call. Please leave a message if you want me to call you back. Thank you. Bye."},"intents":{"segments":[{"text":"Thank you. Bye.","start_word":26,"end_word":28,"intents":[{"intent":"Request message","confidence_score":0.039918248}]}]},"sentiments":{"segments":[{"text":"This is David.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":-0.013615616597235205},{"text":"If I don't know your number, I don't answer the call. Please leave a message if you want me to call you back.","start_word":3,"end_word":25,"sentiment":"negative","sentiment_score":-0.42771369218826294},{"text":"Thank you. Bye.","start_word":26,"end_word":28,"sentiment":"neutral","sentiment_score":0.23865953087806704}],"average":{"sentiment":"neutral","sentiment_score":-0.29307960328601657}}}}