{"metadata":{"transaction_key":"deprecated","request_id":"019f49c8-9484-78b2-8b27-74b9320eb88a","sha256":"0557c15a2c366f7ded834cc1c9e8375313400c7e31f05da3c4238d469976e62a","created":"2026-07-10T02:08:30.717Z","duration":8.423938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Trying to reach is currently unavailable. Please leave a message after the tone. When you have finished, please hang up.","confidence":1.0,"words":[{"word":"trying","start":0.56,"end":0.79999995,"confidence":0.76708984,"punctuated_word":"Trying","sentiment":"negative","sentiment_score":-0.7419127225875854},{"word":"to","start":0.79999995,"end":0.96,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7690065503120422},{"word":"reach","start":0.96,"end":1.28,"confidence":0.9980469,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.7645013928413391},{"word":"is","start":1.28,"end":1.52,"confidence":0.98095703,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8312181234359741},{"word":"currently","start":1.52,"end":2.0,"confidence":1.0,"punctuated_word":"currently","sentiment":"negative","sentiment_score":-0.8236939311027527},{"word":"unavailable","start":2.0,"end":2.5,"confidence":1.0,"punctuated_word":"unavailable.","sentiment":"negative","sentiment_score":-0.8231799602508545},{"word":"please","start":3.52,"end":4.0,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6851620078086853},{"word":"leave","start":4.0,"end":4.16,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5458253622055054},{"word":"a","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6086408495903015},{"word":"message","start":4.3199997,"end":4.7999997,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5778482556343079},{"word":"after","start":4.7999997,"end":5.12,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.4743415415287018},{"word":"the","start":5.12,"end":5.2,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5987520217895508},{"word":"tone","start":5.2,"end":5.7,"confidence":1.0,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.5723487138748169},{"word":"when","start":6.3999996,"end":6.64,"confidence":1.0,"punctuated_word":"When","sentiment":"negative","sentiment_score":-0.4141488075256348},{"word":"you","start":6.64,"end":6.7999997,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.502284049987793},{"word":"have","start":6.7999997,"end":7.04,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.3720760941505432},{"word":"finished","start":7.04,"end":7.54,"confidence":1.0,"punctuated_word":"finished,","sentiment":"negative","sentiment_score":-0.4549833834171295},{"word":"please","start":7.68,"end":7.9199996,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.5682681202888489},{"word":"hang","start":7.9199996,"end":8.16,"confidence":1.0,"punctuated_word":"hang","sentiment":"negative","sentiment_score":-0.5100985765457153},{"word":"up","start":8.16,"end":8.423938,"confidence":0.9916992,"punctuated_word":"up.","sentiment":"neutral","sentiment_score":-0.2998228669166565}],"paragraphs":{"transcript":"\nTrying to reach is currently unavailable. Please leave a message after the tone. When you have finished, please hang up.","paragraphs":[{"sentences":[{"text":"Trying to reach is currently unavailable.","start":0.56,"end":2.5,"sentiment":"negative","sentiment_score":-0.792252113421758},{"text":"Please leave a message after the tone.","start":3.52,"end":5.7,"sentiment":"negative","sentiment_score":-0.5804169646331242},{"text":"When you have finished, please hang up.","start":6.3999996,"end":8.423938,"sentiment":"negative","sentiment_score":-0.44595455697604586}],"sentiment":"negative","sentiment_score":-0.596905666589737,"num_words":20,"start":0.56,"end":8.423938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Trying to reach is currently unavailable. Please leave a message after the tone. When you have finished, please hang up.","paragraphs":[{"sentences":[{"text":"Trying to reach is currently unavailable.","start":0.56,"end":2.5,"sentiment":"negative","sentiment_score":-0.792252113421758},{"text":"Please leave a message after the tone.","start":3.52,"end":5.7,"sentiment":"negative","sentiment_score":-0.5804169646331242},{"text":"When you have finished, please hang up.","start":6.3999996,"end":8.423938,"sentiment":"negative","sentiment_score":-0.44595455697604586}],"sentiment":"negative","sentiment_score":-0.596905666589737,"channel":1,"num_words":20,"start":0.56,"end":8.423938}]},"summary":{"result":"success","short":"Trying to reach is currently unavailable. Please leave a message after the tone. When you have finished, please hang up."},"intents":{"segments":[{"text":"When you have finished, please hang up.","start_word":13,"end_word":19,"intents":[{"intent":"Leave message","confidence_score":0.45448098}]}]},"sentiments":{"segments":[{"text":"Trying to reach is currently unavailable. Please leave a message after the tone. When you have finished, please hang up.","start_word":0,"end_word":19,"sentiment":"negative","sentiment_score":-0.6047658324241638}],"average":{"sentiment":"negative","sentiment_score":-0.6047657819894644}}}}