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Good afternoon. This is Airtel accounts. How may I help you today? Yeah.\n\nI'm so sorry to hear about this. However, you have reached a wrong phone number. This is Airtel India I'm sorry. Airtel LU, and we are not affiliated with Airtel India. What we do is to provide Internet service and a mobile plan services, and we don't support any other phone number asides with Australian phone number.\n\nSo about your Indian phone number, you still need to contact your local network, Airtel India, to get support. You're welcome. Appreciate your time. 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Hi. So I had a problem with my account. I had a number. I'm from India.\n\nBut I had a number. I ported it to Geo Geo SIM, but now the number is not getting verified. And I guess it's deactivated. So can you check, like, what's happening regarding my account exactly? Okay.\n\nThat's alright. Thank you so much. Yeah. 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Good afternoon. This is Airtel accounts. How may I help you today?\n\nChannel 1: Yeah. Hi. So I had a problem with my account. I had a number. I'm from India.\n\nBut I had a number. I ported it to Geo Geo SIM, but now the number is not getting verified. And I guess it's deactivated. So can you check, like, what's happening regarding my account exactly?\n\nChannel 0: Yeah. I'm so sorry to hear about this. However, you have reached a wrong phone number. This is Airtel India I'm sorry. Airtel LU, and we are not affiliated with Airtel India.\n\nWhat we do is to provide Internet service and a mobile plan services, and we don't support any other phone number asides with Australian phone number. So about your Indian phone number, you still need to contact your local network, Airtel India, to get support.\n\nChannel 1: Okay. That's alright. Thank you so much.\n\nChannel 0: You're welcome.\n\nChannel 1: Yeah.\n\nChannel 0: Appreciate your time. Have a great day.\n\nChannel 1: You too.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":0.2648499310016632},{"text":"Good afternoon.","start":0.88,"end":1.5999999,"sentiment":"positive","sentiment_score":0.44403260946273804},{"text":"This is Airtel accounts.","start":1.5999999,"end":2.96,"sentiment":"positive","sentiment_score":0.39962954819202423},{"text":"How may I help you today?","start":2.96,"end":4.26,"sentiment":"positive","sentiment_score":0.43682097891966504}],"sentiment":"positive","sentiment_score":0.4132584012471713,"channel":0,"num_words":13,"start":0.56,"end":4.26},{"sentences":[{"text":"Yeah.","start":5.52,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.02675367146730423},{"text":"Hi.","start":5.8399997,"end":6.24,"sentiment":"neutral","sentiment_score":-0.0018420331180095673},{"text":"So I had a problem with my 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They explain that they had a number ported to Geo SIM but it was not verified and deactivated. The agent apologizes and explains that they are not affiliated with Airtel India and advises the customer to contact their local network for support."},"intents":{"segments":[{"text":"This is Airtel accounts. How may I help you today? Yeah.","start_word":3,"end_word":13,"intents":[{"intent":"Request assistance","confidence_score":0.00489809}]},{"text":"So I had a problem with my account. I had a number. I'm from India. But I had a number. I ported it to Geo Geo SIM, but now the number is not getting verified. And I guess it's deactivated. So can you check, like, what's happening regarding my account exactly? Yeah.","start_word":15,"end_word":66,"intents":[{"intent":"Verify account","confidence_score":0.07915202}]},{"text":"What we do is to provide Internet service and a mobile plan services, and we don't support any other phone number asides with Australian phone number. So about your Indian phone number, you still need to contact your local network, Airtel India, to get support. Okay.","start_word":98,"end_word":143,"intents":[{"intent":"Provide support","confidence_score":0.12264267}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.2648499310016632},{"text":"Good afternoon. This is Airtel accounts. How may I help you today?","start_word":1,"end_word":12,"sentiment":"positive","sentiment_score":0.4177547097206116},{"text":"Yeah. Hi. So I had a problem with my account. I had a number. I'm from India. But I had a number. I ported it to Geo Geo SIM, but now the number is not getting verified. And I guess it's deactivated. So can you check, like, what's happening regarding my account exactly? Yeah. I'm so sorry to hear about this.","start_word":13,"end_word":73,"sentiment":"neutral","sentiment_score":-0.17556554079055786},{"text":"However, you have reached a wrong phone number.","start_word":74,"end_word":81,"sentiment":"negative","sentiment_score":-0.4140985906124115},{"text":"This is Airtel India I'm sorry. Airtel LU, and we are not affiliated with Airtel India. What we do is to provide Internet service and a mobile plan services, and we don't support any other phone number asides with Australian phone number. So about your Indian phone number, you still need to contact your local network, Airtel India, to get support. Okay. That's alright.","start_word":82,"end_word":145,"sentiment":"neutral","sentiment_score":-0.2148037999868393},{"text":"Thank you so much. You're welcome. Yeah. Appreciate your time. 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