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Harish, I hope you still remember the company and also my CTO, mister Bajit Singh from cloud solution IT. I just said what happened was I talked to you five months ago, and during that time, I was trying to arrange an introductory meeting to introduce our company and our services. But the the the last time, sir, you asked me to call you back again after five months, sir. That's why I'm calling back right now. We're hoping back to check if you have any available schedule next month, maybe on first or second week of July for a short introductory meeting. Yeah. I I just said that that that would be okay. Actually, the meeting would only last at least maybe fifteen to thirty minutes. It's just we will just give you a quick rundown regarding our services. Just in case you need something, we want to make sure the name of our company would be on your list. Alright. Okay. When would you be available, sir? August. Alright. Any sorry? Twelve twelve of August, sir. Alright. That that would be Wednesday, sir. Would you like to do it in the morning or in the afternoon? Afternoon, 2PM. Yeah. Okay. What I'll be doing, Harris, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on August 12 at 2PM. Sir, just to verify, the email address that we have here, that would be hsl@complexica.com, sir. Or are you using a different email? Sorry? H k, sir. Like like a kangaroo. Alright. And, Harish, how many end user do you got in the company? 5, sir. Got it. About 75, sir. Sir, again, the email address, sir, that would be hforHongKongandkforkilo@Complexica.com. Alright. Got it. I'll be sending the invite right away, Harish, and thank you so much for allowing us to introduce our company. Alright. Thank you. Have a good day. Thank you. 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Good afternoon. Harish, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. I'm doing wonderful. Thank you for asking. Harish, I hope you still remember the company and also my CTO, mister Bajit Singh from cloud solution IT. I just said what happened was I talked to you five months ago, and during that time, I was trying to arrange an introductory meeting to introduce our company and our services.\n\nBut the the the last time, sir, you asked me to call you back again after five months, sir. That's why I'm calling back right now. We're hoping back to check if you have any available schedule next month, maybe on first or second week of July for a short introductory meeting. Yeah. I I just said that that that would be okay.\n\nActually, the meeting would only last at least maybe fifteen to thirty minutes. It's just we will just give you a quick rundown regarding our services. Just in case you need something, we want to make sure the name of our company would be on your list. Alright. Okay.\n\nWhen would you be available, sir? August. Alright. Any sorry? Twelve twelve of August, sir.\n\nAlright. That that would be Wednesday, sir. Would you like to do it in the morning or in the afternoon? Afternoon, 2PM. Yeah.\n\nOkay. What I'll be doing, Harris, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on August 12 at 2PM. Sir, just to verify, the email address that we have here, that would be hsl@complexica.com, sir. Or are you using a different email?\n\nSorry? H k, sir. Like like a kangaroo. Alright. And, Harish, how many end user do you got in the company?\n\n5, sir. Got it. About 75, sir. Sir, again, the email address, sir, that would be hforHongKongandkforkilo@Complexica.com. Alright.\n\nGot it. I'll be sending the invite right away, Harish, and thank you so much for allowing us to introduce our company. Alright. Thank you. Have a good day.\n\nThank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":2.24,"end":2.48,"sentiment":"neutral","sentiment_score":0.10658156126737596},{"text":"Good afternoon.","start":2.48,"end":3.22,"sentiment":"neutral","sentiment_score":0.33104732632637024},{"text":"Harish, it's Ronald from Cloud Solution IT.","start":3.84,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.20621195222650254},{"text":"How are you doing today?","start":8.48,"end":9.7,"sentiment":"neutral","sentiment_score":0.23699392676353453},{"text":"Alright.","start":11.679999,"end":12.08,"sentiment":"neutral","sentiment_score":0.2872939109802246}],"sentiment":"neutral","sentiment_score":0.23027646401897073,"num_words":16,"start":2.24,"end":12.08},{"sentences":[{"text":"Okay.","start":12.08,"end":12.4,"sentiment":"positive","sentiment_score":0.48679468035697937},{"text":"I'm doing wonderful.","start":12.4,"end":13.38,"sentiment":"positive","sentiment_score":0.7459320425987244},{"text":"Thank you for 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Yes, Ronald. Doing good. How are you? Yes. Yep. Yep. Yep. Yeah. There are a lot of things going on with busy. So he's not not looking at things at the moment. Little bit of a mhmm. Okay. Yeah. Maybe August for now. Yeah. I mean, mid of August. Mid of August, say, August 12. Yeah. Afternoon, 2PM. Alright. Yep. It is hk@complexsecre.com. Hk@complexsecre.com. Yep. About 75. 70 five. Yeah. Yeah. Yeah. That's right. No worries. Thank you. 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Yes, Ronald. Doing good. How are you? Yes.\n\nYep. Yep. Yep. Yeah. There are a lot of things going on with busy.\n\nSo he's not not looking at things at the moment. Little bit of a mhmm. Okay. Yeah. Maybe August for now.\n\nYeah. I mean, mid of August. Mid of August, say, August 12. Yeah. Afternoon, 2PM.\n\nAlright. Yep. It is hk@complexsecre.com. Hk@complexsecre.com. Yep.\n\nAbout 75. 70 five. Yeah. Yeah. Yeah.\n\nThat's right. No worries. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.024931885302066803},{"text":"Yes, Ronald.","start":8.559999,"end":9.46,"sentiment":"neutral","sentiment_score":0.30709291994571686},{"text":"Doing good.","start":10.4,"end":11.04,"sentiment":"positive","sentiment_score":0.5273773670196533},{"text":"How are you?","start":11.04,"end":11.94,"sentiment":"neutral","sentiment_score":0.306375394264857},{"text":"Yes.","start":21.005001,"end":21.505001,"sentiment":"neutral","sentiment_score":0.0890616923570633}],"sentiment":"neutral","sentiment_score":0.3002289260427157,"num_words":9,"start":0.16,"end":21.505001},{"sentences":[{"text":"Yep.","start":23.645,"end":24.145,"sentiment":"neutral","sentiment_score":0.04257429763674736},{"text":"Yep.","start":29.380001,"end":29.880001,"sentiment":"neutral","sentiment_score":0.0050799003802239895},{"text":"Yep.","start":37.38,"end":37.88,"sentiment":"neutral","sentiment_score":-0.002281585708260536},{"text":"Yeah.","start":50.85,"end":51.35,"sentiment":"neutral","sentiment_score":-0.01569289341568947},{"text":"There are a lot of things going on with busy.","start":59.489998,"end":61.809998,"sentiment":"neutral","sentiment_score":-0.17989988029003143}],"sentiment":"neutral","sentiment_score":-0.1263799345719495,"num_words":14,"start":23.645,"end":61.809998},{"sentences":[{"text":"So he's not not looking at things at the moment.","start":61.809998,"end":64.47,"sentiment":"neutral","sentiment_score":-0.16715412884950637},{"text":"Little bit of a mhmm.","start":65.015,"end":77.655,"sentiment":"neutral","sentiment_score":-0.03634754046797752},{"text":"Okay.","start":77.655,"end":78.155,"sentiment":"neutral","sentiment_score":0.009884227998554708},{"text":"Yeah.","start":78.78,"end":79.28,"sentiment":"neutral","sentiment_score":0.00415770523250103},{"text":"Maybe August for now.","start":89.9,"end":91.395,"sentiment":"neutral","sentiment_score":-0.0032347440719604492}],"sentiment":"neutral","sentiment_score":-0.0881988587567494,"num_words":21,"start":61.809998,"end":91.395},{"sentences":[{"text":"Yeah.","start":93.314995,"end":93.814995,"sentiment":"neutral","sentiment_score":0.02806534618139267},{"text":"I mean, mid of August.","start":94.835,"end":97.73499,"sentiment":"neutral","sentiment_score":-0.01994248777627945},{"text":"Mid of August, say, August 12.","start":98.274994,"end":100.295,"sentiment":"neutral","sentiment_score":-0.0034389942108343043},{"text":"Yeah.","start":103.55499,"end":104.05499,"sentiment":"neutral","sentiment_score":0.07292598485946655},{"text":"Afternoon, 2PM.","start":111.6,"end":112.82,"sentiment":"neutral","sentiment_score":0.018113136291503906}],"sentiment":"neutral","sentiment_score":0.0011247466318309307,"num_words":15,"start":93.314995,"end":112.82},{"sentences":[{"text":"Alright.","start":116.96,"end":117.46,"sentiment":"neutral","sentiment_score":0.10754422843456268},{"text":"Yep.","start":124.775,"end":125.275,"sentiment":"neutral","sentiment_score":0.05408605188131333},{"text":"It is hk@complexsecre.com.","start":138.44,"end":140.94,"sentiment":"neutral","sentiment_score":-0.005958223482593894},{"text":"Hk@complexsecre.com.","start":142.44,"end":144.54001,"sentiment":"neutral","sentiment_score":-0.0027335823979228735},{"text":"Yep.","start":148.12,"end":148.425,"sentiment":"neutral","sentiment_score":0.02007198706269264}],"sentiment":"neutral","sentiment_score":0.023013430647552013,"num_words":7,"start":116.96,"end":148.425},{"sentences":[{"text":"About 75.","start":158.105,"end":159.325,"sentiment":"neutral","sentiment_score":0.004472916480153799},{"text":"70 five.","start":161.785,"end":162.72,"sentiment":"neutral","sentiment_score":0.006779575254768133},{"text":"Yeah.","start":164.48,"end":164.98,"sentiment":"neutral","sentiment_score":0.04727183282375336},{"text":"Yeah.","start":171.84,"end":172.0,"sentiment":"neutral","sentiment_score":0.05182068794965744},{"text":"Yeah.","start":172.0,"end":172.32,"sentiment":"neutral","sentiment_score":0.07959986478090286}],"sentiment":"neutral","sentiment_score":0.028742481289165362,"num_words":7,"start":158.105,"end":172.32},{"sentences":[{"text":"That's right.","start":172.32,"end":173.14,"sentiment":"neutral","sentiment_score":0.12685547396540642},{"text":"No worries.","start":179.265,"end":180.065,"sentiment":"neutral","sentiment_score":0.3210838735103607},{"text":"Thank you.","start":180.065,"end":180.88501,"sentiment":"positive","sentiment_score":0.48048335313796997},{"text":"Bye.","start":181.745,"end":182.245,"sentiment":"positive","sentiment_score":0.43282389640808105}],"sentiment":"neutral","sentiment_score":0.32709561394793646,"num_words":7,"start":172.32,"end":182.245}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yeah. Good afternoon. Harish, it's Ronald from Cloud Solution IT. How\n\nChannel 1: Yes,\n\nChannel 0: are you doing\n\nChannel 1: Ronald.\n\nChannel 0: today?\n\nChannel 1: Doing good. How are you?\n\nChannel 0: Alright. Okay. I'm doing wonderful. Thank you for asking. Harish, I hope you still remember the company and also my CTO, mister Bajit Singh\n\nChannel 1: Yes.\n\nChannel 0: from cloud solution IT.\n\nChannel 1: Yep.\n\nChannel 0: I just said what happened was I talked to you five months ago, and\n\nChannel 1: Yep.\n\nChannel 0: during that time, I was trying to arrange an introductory meeting to introduce our company and our services.\n\nChannel 1: Yep.\n\nChannel 0: But the the the last time, sir, you asked me to call you back again after five months, sir. That's why I'm calling back right now. We're hoping back to check if you have any available schedule next month, maybe on first or second week of July\n\nChannel 1: Yeah.\n\nChannel 0: for a short introductory meeting.\n\nChannel 1: There are a lot of things going on with busy.\n\nChannel 0: Yeah.\n\nChannel 1: So he's not not looking at things at the moment. Little bit\n\nChannel 0: I I just said that\n\nChannel 1: of\n\nChannel 0: that that would be okay. Actually, the meeting would only last\n\nChannel 1: a\n\nChannel 0: at least maybe fifteen to thirty minutes. It's just we will just give you a quick rundown regarding our services. Just in case\n\nChannel 1: mhmm.\n\nChannel 0: you\n\nChannel 1: Okay.\n\nChannel 0: need something, we want to\n\nChannel 1: Yeah.\n\nChannel 0: make sure the name of our company would be on your list. Alright. Okay. When would you be available, sir?\n\nChannel 1: Maybe August for now.\n\nChannel 0: August.\n\nChannel 1: Yeah.\n\nChannel 0: Alright.\n\nChannel 1: I mean,\n\nChannel 0: Any\n\nChannel 1: mid of\n\nChannel 0: sorry?\n\nChannel 1: August. Mid of August, say, August 12.\n\nChannel 0: Twelve twelve of August, sir. Alright.\n\nChannel 1: Yeah.\n\nChannel 0: That that would be Wednesday, sir. Would you like to do it in the morning or in the afternoon?\n\nChannel 1: Afternoon, 2PM.\n\nChannel 0: Afternoon, 2PM. Yeah. Okay.\n\nChannel 1: Alright.\n\nChannel 0: What I'll be doing, Harris, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on August 12 at 2PM.\n\nChannel 1: Yep.\n\nChannel 0: Sir, just to verify, the email address that we have here, that would be hsl@complexica.com, sir. Or are you using a different email?\n\nChannel 1: It is hk@complexsecre.com.\n\nChannel 0: Sorry?\n\nChannel 1: Hk@complexsecre.com.\n\nChannel 0: H k, sir. Like like a kangaroo.\n\nChannel 1: Yep.\n\nChannel 0: Alright. And, Harish, how many end user do you got in the company?\n\nChannel 1: About 75.\n\nChannel 0: 5,\n\nChannel 1: 70\n\nChannel 0: sir.\n\nChannel 1: five.\n\nChannel 0: Got it. About 75, sir.\n\nChannel 1: Yeah.\n\nChannel 0: Sir, again, the email address, sir, that would be hforHongKongandkforkilo@Complexica.com.\n\nChannel 1: Yeah. Yeah. That's right.\n\nChannel 0: Alright. Got it. I'll be sending the invite right away, Harish, and thank you so much for allowing us to introduce our company.\n\nChannel 1: No worries. Thank you.\n\nChannel 0: Alright. Thank you.\n\nChannel 1: Bye.\n\nChannel 0: Have a good day. Thank you. 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schedule an introductory meeting with the company. He explains that the previous meeting was difficult due to busy work and offers to reschedule for August 12 at 2 PM. The agent takes down the customer's information and sends a calendar invite."},"intents":{"segments":[{"text":"I just said what happened was I talked to you five months ago, and Yep. during that time, I was trying to arrange an introductory meeting to introduce our company and our services. Yep.","start_word":53,"end_word":86,"intents":[{"intent":"Schedule introductory meeting","confidence_score":0.23968926}]},{"text":"Mid of August, say, August 12. Twelve twelve of August, sir. Alright. Yeah. That that would be Wednesday, sir. Would you like to do it in the morning or in the afternoon?","start_word":247,"end_word":278,"intents":[{"intent":"Schedule meeting","confidence_score":0.77671605}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah. Good afternoon. Harish, it's Ronald from Cloud Solution IT. How Yes, are you doing Ronald. today?","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.21940457820892337},{"text":"Doing good.","start_word":18,"end_word":19,"sentiment":"positive","sentiment_score":0.5273773670196533},{"text":"How are you? Alright.","start_word":20,"end_word":23,"sentiment":"neutral","sentiment_score":0.29640403389930725},{"text":"Okay. I'm doing wonderful. Thank you for asking.","start_word":24,"end_word":31,"sentiment":"positive","sentiment_score":0.6713443398475647},{"text":"Harish, I hope you still remember the company and also my CTO, mister Bajit Singh Yes. from cloud solution IT. Yep. I just said what happened was I talked to you five months ago, and Yep. during that time, I was trying to arrange an introductory meeting to introduce our company and our services. Yep. But the the the last time, sir, you asked me to call you back again after five months, sir. That's why I'm calling back right now. We're hoping back to check if you have any available schedule next month, maybe on first or second week of July Yeah. for a short introductory meeting. There are a lot of things going on with busy. Yeah. So he's not not looking at things at the moment. Little bit I I just said that of that that would be okay. Actually, the meeting would only last a at least maybe fifteen to thirty minutes. It's just we will just give you a quick rundown regarding our services. Just in case mhmm. you Okay. need something, we want to Yeah. make sure the name of our company would be on your list. Alright. Okay. When would you be available, sir? Maybe August for now. August. Yeah. Alright. I mean, Any mid of sorry? August. Mid of August, say, August 12. Twelve twelve of August, sir. Alright. Yeah. That that would be Wednesday, sir. Would you like to do it in the morning or in the afternoon? Afternoon, 2PM. Afternoon, 2PM. Yeah. Okay. Alright. What I'll be doing, Harris, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on August 12 at 2PM. Yep. Sir, just to verify, the email address that we have here, that would be hsl@complexica.com, sir. Or are you using a different email? It is hk@complexsecre.com. Sorry? Hk@complexsecre.com. H k, sir. Like like a kangaroo. Yep. Alright. And, Harish, how many end user do you got in the company? About 75. 5, 70 sir. five. Got it. About 75, sir. Yeah. Sir, again, the email address, sir, that would be hforHongKongandkforkilo@Complexica.com. Yeah. Yeah. That's right. Alright. Got it.","start_word":32,"end_word":388,"sentiment":"neutral","sentiment_score":0.006446400318159109},{"text":"I'll be sending the invite right away, Harish, and thank you so much for allowing us to introduce our company. No worries. Thank you. Alright. Thank you. Bye. Have a good day. Thank you. Bye bye.","start_word":389,"end_word":424,"sentiment":"positive","sentiment_score":0.5118487742212083}],"average":{"sentiment":"neutral","sentiment_score":0.07936117415197771}}}}