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and thanks for calling DLI. At DLI, we go above and beyond to provide personalized tailored Good morning. DLI. This is Peter speaking. Yeah.\n\nMaster speaking. Solution. Bear with me one moment. Hi, and thanks for calling DLI. At DLI, we go above and beyond to provide personalized tailored services that support you in living life to the fullest.\n\nDLI, providing endless opportunities. Your call is important to us, and we look forward to speaking with you in just a moment. If you have exploring housing options and supported independent living included in your NDIS plan, we can offer Good morning. Michael speaking. Yeah.\n\nI'm good. I'm just actually in a meeting there with people, but do you have my email address? Okay. Feel free to send me an email. Bye.\n\nThank you. Bye.","paragraphs":[{"sentences":[{"text":"Hi, and thanks for calling DLI.","start":3.04,"end":5.14,"sentiment":"positive","sentiment_score":0.4734661231438319},{"text":"At DLI, we go above and beyond to provide personalized tailored Good morning.","start":5.52,"end":11.12,"sentiment":"positive","sentiment_score":0.47140243420234096},{"text":"DLI.","start":11.12,"end":11.599999,"sentiment":"neutral","sentiment_score":0.106428824365139},{"text":"This is Peter speaking.","start":11.599999,"end":12.66,"sentiment":"neutral","sentiment_score":0.08819833770394325},{"text":"Yeah.","start":16.195,"end":16.435,"sentiment":"neutral","sentiment_score":0.05316443741321564}],"sentiment":"positive","sentiment_score":0.379256599843502,"num_words":25,"start":3.04,"end":16.435},{"sentences":[{"text":"Master speaking.","start":16.435,"end":17.415,"sentiment":"neutral","sentiment_score":0.06236453913152218},{"text":"Solution.","start":22.515,"end":23.015,"sentiment":"neutral","sentiment_score":0.08867897093296051},{"text":"Bear with me one moment.","start":26.675,"end":27.974998,"sentiment":"neutral","sentiment_score":0.10069388449192047},{"text":"Hi, and thanks for calling DLI.","start":36.21,"end":38.309998,"sentiment":"positive","sentiment_score":0.47083161771297455},{"text":"At DLI, we go above and beyond to provide personalized tailored services that support you in living life to the fullest.","start":38.69,"end":46.215,"sentiment":"positive","sentiment_score":0.5419096960907891}],"sentiment":"positive","sentiment_score":0.4263420227382864,"num_words":35,"start":16.435,"end":46.215},{"sentences":[{"text":"DLI, providing endless opportunities.","start":46.595,"end":49.175,"sentiment":"positive","sentiment_score":0.5532561242580414},{"text":"Your call is important to us, and we look forward to speaking with you in just a moment.","start":49.795002,"end":54.695,"sentiment":"positive","sentiment_score":0.6051961216661665},{"text":"If you have exploring housing options and supported independent living included in your NDIS plan, we can offer Good morning.","start":57.635002,"end":67.26,"sentiment":"neutral","sentiment_score":0.28186472579836847},{"text":"Michael speaking.","start":67.26,"end":68.08,"sentiment":"neutral","sentiment_score":0.1060500219464302},{"text":"Yeah.","start":76.325005,"end":76.565,"sentiment":"neutral","sentiment_score":0.18446454405784607}],"sentiment":"positive","sentiment_score":0.4253425286875831,"num_words":45,"start":46.595,"end":76.565},{"sentences":[{"text":"I'm good.","start":76.565,"end":76.885,"sentiment":"neutral","sentiment_score":0.272070050239563},{"text":"I'm just actually in a meeting there with people, but do you have my email address?","start":76.885,"end":80.825005,"sentiment":"neutral","sentiment_score":0.048365919617936015},{"text":"Okay.","start":83.98293,"end":84.30293,"sentiment":"neutral","sentiment_score":0.0895463228225708},{"text":"Feel free to send me an email.","start":84.30293,"end":85.58293,"sentiment":"neutral","sentiment_score":0.09433736652135849},{"text":"Bye.","start":85.58293,"end":85.90293,"sentiment":"neutral","sentiment_score":0.1233462691307068}],"sentiment":"neutral","sentiment_score":0.08115736933218108,"num_words":27,"start":76.565,"end":85.90293},{"sentences":[{"text":"Thank you.","start":85.90293,"end":86.64294,"sentiment":"neutral","sentiment_score":0.25915367901325226},{"text":"Bye.","start":87.18294,"end":87.68294,"sentiment":"neutral","sentiment_score":0.1598479002714157}],"sentiment":"neutral","sentiment_score":0.22605175276597342,"num_words":3,"start":85.90293,"end":87.68294}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi, and thanks for calling DLI. At DLI, we go above and beyond to provide personalized tailored Good morning. DLI. This is Peter speaking.\n\nChannel 0: Hi. Yeah. Good morning. May I speak with Michael?\n\nChannel 1: Yeah. Master speaking.\n\nChannel 0: Ronald from Cloud Solution IT.\n\nChannel 1: Solution. Bear with me one moment.\n\nChannel 0: Alright. Thank you.\n\nChannel 1: Hi, and thanks for calling DLI. At DLI, we go above and beyond to provide personalized tailored services that support you in living life to the fullest. DLI, providing endless opportunities. Your call is important to us, and we look forward to speaking with you in just a moment. If you have exploring housing options and supported independent living included in your NDIS plan, we can offer Good morning.\n\nMichael speaking.\n\nChannel 0: Yeah. Good morning. Michael, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. I'm good. I'm just actually in a meeting there with people, but do you have my email address?\n\nChannel 0: Mhmm. Yeah. I have it, sir.\n\nChannel 1: Okay. Feel free to send me an email. Bye. Thank\n\nChannel 0: Alright.\n\nChannel 1: you.\n\nChannel 0: Okay.\n\nChannel 1: Bye.\n\nChannel 0: Thank you.","paragraphs":[{"sentences":[{"text":"Hi, and thanks for calling DLI.","start":3.04,"end":5.14,"sentiment":"positive","sentiment_score":0.4734661231438319},{"text":"At DLI, we go above and beyond to provide personalized tailored Good morning.","start":5.52,"end":11.12,"sentiment":"positive","sentiment_score":0.47140243420234096},{"text":"DLI.","start":11.12,"end":11.599999,"sentiment":"neutral","sentiment_score":0.106428824365139},{"text":"This is Peter 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Michael, the representative, takes over the call and provides his contact information to the customer."},"intents":{"segments":[{"text":"At DLI, we go above and beyond to provide personalized tailored services that support you in living life to the fullest. DLI, providing endless opportunities.","start_word":56,"end_word":80,"intents":[{"intent":"Provide personalized services","confidence_score":0.09699307}]}]},"sentiments":{"segments":[{"text":"Hi, and thanks for calling DLI. At DLI, we go above and beyond to provide personalized tailored Good morning.","start_word":0,"end_word":18,"sentiment":"positive","sentiment_score":0.45902296900749207},{"text":"DLI. This is Peter speaking. Hi. Yeah. Good morning. May I speak with Michael? Yeah. Master speaking. Ronald from Cloud Solution IT. Solution. Bear with me one moment. Alright.","start_word":19,"end_word":47,"sentiment":"neutral","sentiment_score":0.1011812761425972},{"text":"Thank you. Hi, and thanks for calling DLI. At DLI, we go above and beyond to provide personalized tailored services that support you in living life to the fullest. DLI, providing endless opportunities. Your call is important to us, and we look forward to speaking with you in just a moment.","start_word":48,"end_word":98,"sentiment":"positive","sentiment_score":0.5327290296554565},{"text":"If you have exploring housing options and supported independent living included in your NDIS plan, we can offer Good morning. Michael speaking. Yeah.","start_word":99,"end_word":121,"sentiment":"neutral","sentiment_score":0.25735244154930115},{"text":"Good morning.","start_word":122,"end_word":123,"sentiment":"positive","sentiment_score":0.347677081823349},{"text":"Michael, it's Ronald from Cloud Solution IT. How are you doing today? Yeah. I'm good. I'm just actually in a meeting there with people, but do you have my email address? Mhmm. Yeah. I have it, sir. Okay. Feel free to send me an email. Bye. Thank Alright. you. Okay. Bye.","start_word":124,"end_word":174,"sentiment":"neutral","sentiment_score":0.1471099555492401},{"text":"Thank you.","start_word":175,"end_word":176,"sentiment":"positive","sentiment_score":0.3450167179107666}],"average":{"sentiment":"neutral","sentiment_score":0.2883563367238485}}}}