{"metadata":{"transaction_key":"deprecated","request_id":"01a10ec0-4d51-7411-8b59-50c8750151cd","sha256":"373f482c172d004fc9bb5b9ab2ab574bd7b1cb75cbea393d69a900f12d8d1f1c","created":"2026-10-06T01:07:27.435Z","duration":27.071938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":95,"output_tokens":60},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":104,"output_tokens":104},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":104,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"Hi. Good morning. This is Harlene from Gutter Clean Force. Gutter Clean Force. So, anyways, your property manager has provided me with your contact number regarding your gutter cleaning request. Mhmm. Yeah. Yeah. Yeah. Yes. Yes. Alright.","confidence":0.9980469,"words":[{"word":"hi","start":4.24,"end":4.56,"confidence":0.9975586,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.3037809729576111},{"word":"good","start":4.56,"end":4.7999997,"confidence":1.0,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.38191378116607666},{"word":"morning","start":4.7999997,"end":5.2999997,"confidence":1.0,"punctuated_word":"morning.","sentiment":"positive","sentiment_score":0.3819066286087036},{"word":"this","start":5.3599997,"end":5.68,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.2040693759918213},{"word":"is","start":5.68,"end":5.8399997,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.20653802156448364},{"word":"harlene","start":5.8399997,"end":6.16,"confidence":0.46411133,"punctuated_word":"Harlene","sentiment":"neutral","sentiment_score":0.1510898619890213},{"word":"from","start":6.16,"end":6.3999996,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.25188595056533813},{"word":"gutter","start":6.3999996,"end":6.7999997,"confidence":0.8498535,"punctuated_word":"Gutter","sentiment":"neutral","sentiment_score":0.08273646235466003},{"word":"clean","start":6.7999997,"end":7.12,"confidence":0.7944336,"punctuated_word":"Clean","sentiment":"neutral","sentiment_score":0.08016324043273926},{"word":"force","start":7.12,"end":7.62,"confidence":0.5189209,"punctuated_word":"Force.","sentiment":"neutral","sentiment_score":0.1430144160985947},{"word":"gutter","start":11.44,"end":11.84,"confidence":0.8508301,"punctuated_word":"Gutter","sentiment":"neutral","sentiment_score":-0.04769927263259888},{"word":"clean","start":11.84,"end":12.08,"confidence":0.9707031,"punctuated_word":"Clean","sentiment":"neutral","sentiment_score":-0.04406234622001648},{"word":"force","start":12.08,"end":12.58,"confidence":0.95043945,"punctuated_word":"Force.","sentiment":"neutral","sentiment_score":-0.033074136823415756},{"word":"so","start":12.915,"end":13.075,"confidence":0.8588867,"punctuated_word":"So,","sentiment":"neutral","sentiment_score":-0.03155788779258728},{"word":"anyways","start":13.075,"end":13.555,"confidence":0.9970703,"punctuated_word":"anyways,","sentiment":"neutral","sentiment_score":-0.03125757724046707},{"word":"your","start":13.555,"end":13.795,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.06501694023609161},{"word":"property","start":13.795,"end":14.195,"confidence":1.0,"punctuated_word":"property","sentiment":"neutral","sentiment_score":-0.08445709943771362},{"word":"manager","start":14.195,"end":14.595,"confidence":0.9980469,"punctuated_word":"manager","sentiment":"neutral","sentiment_score":-0.07065340876579285},{"word":"has","start":14.595,"end":14.835,"confidence":0.99902344,"punctuated_word":"has","sentiment":"neutral","sentiment_score":-0.050879206508398056},{"word":"provided","start":14.835,"end":15.235001,"confidence":1.0,"punctuated_word":"provided","sentiment":"neutral","sentiment_score":-0.020184889435768127},{"word":"me","start":15.235001,"end":15.395,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.04354173690080643},{"word":"with","start":15.395,"end":15.635,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.0138322114944458},{"word":"your","start":15.635,"end":15.875,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.05561695992946625},{"word":"contact","start":15.875,"end":16.275,"confidence":1.0,"punctuated_word":"contact","sentiment":"neutral","sentiment_score":-0.13832834362983704},{"word":"number","start":16.275,"end":16.755001,"confidence":1.0,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.06422930210828781},{"word":"regarding","start":16.755001,"end":17.235,"confidence":0.99902344,"punctuated_word":"regarding","sentiment":"neutral","sentiment_score":-0.0841941311955452},{"word":"your","start":17.235,"end":17.475,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.10674586147069932},{"word":"gutter","start":17.475,"end":17.795,"confidence":0.9980469,"punctuated_word":"gutter","sentiment":"neutral","sentiment_score":-0.1515345722436905},{"word":"cleaning","start":17.795,"end":18.115,"confidence":1.0,"punctuated_word":"cleaning","sentiment":"neutral","sentiment_score":-0.11453386396169662},{"word":"request","start":18.115,"end":18.615,"confidence":0.95581055,"punctuated_word":"request.","sentiment":"neutral","sentiment_score":-0.10095734149217606},{"word":"mhmm","start":23.555,"end":23.875,"confidence":0.9732666,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.01600451022386551},{"word":"yeah","start":23.875,"end":24.115,"confidence":0.9970703,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.013037106953561306},{"word":"yeah","start":24.115,"end":24.355,"confidence":0.9995117,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02586253173649311},{"word":"yeah","start":24.355,"end":24.595001,"confidence":0.9724121,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05334026739001274},{"word":"yes","start":24.595001,"end":24.915,"confidence":0.9909668,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.1034054085612297},{"word":"yes","start":24.915,"end":25.415,"confidence":0.9951172,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.19138050079345703},{"word":"alright","start":26.275,"end":26.775,"confidence":0.74902344,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.107255220413208}],"paragraphs":{"transcript":"\nHi. Good morning. This is Harlene from Gutter Clean Force. Gutter Clean Force. So, anyways, your property manager has provided me with your contact number regarding your gutter cleaning request.\n\nMhmm. Yeah. Yeah. Yeah. Yes.\n\nYes. Alright.","paragraphs":[{"sentences":[{"text":"Hi.","start":4.24,"end":4.56,"sentiment":"neutral","sentiment_score":0.3037809729576111},{"text":"Good morning.","start":4.56,"end":5.2999997,"sentiment":"positive","sentiment_score":0.38191020488739014},{"text":"This is Harlene from Gutter Clean Force.","start":5.3599997,"end":7.62,"sentiment":"neutral","sentiment_score":0.1599281898566655},{"text":"Gutter Clean Force.","start":11.44,"end":12.58,"sentiment":"neutral","sentiment_score":-0.04161191855867704},{"text":"So, anyways, your property manager has provided me with your contact number regarding your gutter cleaning request.","start":12.915,"end":18.615,"sentiment":"neutral","sentiment_score":-0.07220713728490998}],"sentiment":"neutral","sentiment_score":0.027824720740318297,"num_words":30,"start":4.24,"end":18.615},{"sentences":[{"text":"Mhmm.","start":23.555,"end":23.875,"sentiment":"neutral","sentiment_score":-0.01600451022386551},{"text":"Yeah.","start":23.875,"end":24.115,"sentiment":"neutral","sentiment_score":0.013037106953561306},{"text":"Yeah.","start":24.115,"end":24.355,"sentiment":"neutral","sentiment_score":0.02586253173649311},{"text":"Yeah.","start":24.355,"end":24.595001,"sentiment":"neutral","sentiment_score":0.05334026739001274},{"text":"Yes.","start":24.595001,"end":24.915,"sentiment":"neutral","sentiment_score":0.1034054085612297}],"sentiment":"neutral","sentiment_score":0.03592816088348627,"num_words":5,"start":23.555,"end":24.915},{"sentences":[{"text":"Yes.","start":24.915,"end":25.415,"sentiment":"neutral","sentiment_score":0.19138050079345703},{"text":"Alright.","start":26.275,"end":26.775,"sentiment":"neutral","sentiment_score":0.107255220413208}],"sentiment":"neutral","sentiment_score":0.14931786060333252,"num_words":2,"start":24.915,"end":26.775}]}}]},{"alternatives":[{"transcript":"Hello. This is Ellen speaking. I'm sorry. Where are you calling from? I'm sorry. I'm currently at work. Do you have anyone else's contact number? Thank you. Bye.","confidence":0.9995117,"words":[{"word":"hello","start":1.12,"end":1.52,"confidence":0.9916992,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.02895810455083847},{"word":"this","start":1.52,"end":1.68,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.030493661761283875},{"word":"is","start":1.68,"end":1.8399999,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.026879340410232544},{"word":"ellen","start":1.8399999,"end":2.1599998,"confidence":0.97802734,"punctuated_word":"Ellen","sentiment":"neutral","sentiment_score":0.03177892416715622},{"word":"speaking","start":2.1599998,"end":2.6599998,"confidence":0.9995117,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.03670303523540497},{"word":"i'm","start":8.32,"end":8.559999,"confidence":0.967041,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.15500092506408691},{"word":"sorry","start":8.559999,"end":8.88,"confidence":0.98339844,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.19674336910247803},{"word":"where","start":8.88,"end":9.12,"confidence":1.0,"punctuated_word":"Where","sentiment":"neutral","sentiment_score":-0.15952855348587036},{"word":"are","start":9.12,"end":9.2,"confidence":0.99902344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.12575596570968628},{"word":"you","start":9.2,"end":9.36,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1353997439146042},{"word":"calling","start":9.36,"end":9.679999,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.1334165632724762},{"word":"from","start":9.679999,"end":10.179999,"confidence":0.9995117,"punctuated_word":"from?","sentiment":"neutral","sentiment_score":-0.1482185423374176},{"word":"i'm","start":17.275,"end":17.515,"confidence":0.9970703,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1776668280363083},{"word":"sorry","start":17.515,"end":17.915,"confidence":0.9758301,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.1319764256477356},{"word":"i'm","start":17.915,"end":18.154999,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.09782588481903076},{"word":"currently","start":18.154999,"end":18.635,"confidence":1.0,"punctuated_word":"currently","sentiment":"neutral","sentiment_score":-0.07725924998521805},{"word":"at","start":18.635,"end":18.875,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.07333602756261826},{"word":"work","start":18.875,"end":19.195,"confidence":0.9995117,"punctuated_word":"work.","sentiment":"neutral","sentiment_score":-0.08432505279779434},{"word":"do","start":19.195,"end":19.435,"confidence":1.0,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.06601490080356598},{"word":"you","start":19.435,"end":19.515,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.049607373774051666},{"word":"have","start":19.515,"end":19.675,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.04783332347869873},{"word":"anyone","start":19.675,"end":19.994999,"confidence":0.99902344,"punctuated_word":"anyone","sentiment":"neutral","sentiment_score":-0.048184897750616074},{"word":"else's","start":19.994999,"end":20.475,"confidence":0.99560547,"punctuated_word":"else's","sentiment":"neutral","sentiment_score":-0.0665518268942833},{"word":"contact","start":20.475,"end":20.875,"confidence":0.99902344,"punctuated_word":"contact","sentiment":"neutral","sentiment_score":-0.09939130395650864},{"word":"number","start":20.875,"end":21.375,"confidence":1.0,"punctuated_word":"number?","sentiment":"neutral","sentiment_score":-0.04914748296141625},{"word":"thank","start":24.955,"end":25.275,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5385476350784302},{"word":"you","start":25.275,"end":25.775,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4752640724182129},{"word":"bye","start":25.915,"end":26.415,"confidence":0.9951172,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.2905775308609009}],"paragraphs":{"transcript":"\nHello. This is Ellen speaking. I'm sorry. Where are you calling from? I'm sorry.\n\nI'm currently at work. Do you have anyone else's contact number? Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.12,"end":1.52,"sentiment":"neutral","sentiment_score":0.02895810455083847},{"text":"This is Ellen speaking.","start":1.52,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.0314637403935194},{"text":"I'm sorry.","start":8.32,"end":8.88,"sentiment":"neutral","sentiment_score":-0.17587214708328247},{"text":"Where are you calling from?","start":8.88,"end":10.179999,"sentiment":"neutral","sentiment_score":-0.14046387374401093},{"text":"I'm sorry.","start":17.275,"end":17.915,"sentiment":"neutral","sentiment_score":-0.15482162684202194}],"sentiment":"neutral","sentiment_score":-0.0863495607461248,"num_words":14,"start":1.12,"end":17.915},{"sentences":[{"text":"I'm currently at work.","start":17.915,"end":19.195,"sentiment":"neutral","sentiment_score":-0.08318655379116535},{"text":"Do you have anyone else's contact number?","start":19.195,"end":21.375,"sentiment":"neutral","sentiment_score":-0.06096158708844866},{"text":"Thank you.","start":24.955,"end":25.775,"sentiment":"positive","sentiment_score":0.5069058537483215},{"text":"Bye.","start":25.915,"end":26.415,"sentiment":"neutral","sentiment_score":0.2905775308609009}],"sentiment":"neutral","sentiment_score":0.03892227954098156,"num_words":14,"start":17.915,"end":26.415}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. This is Ellen speaking.\n\nChannel 0: Hi. Good morning. This is Harlene from Gutter Clean Force.\n\nChannel 1: I'm sorry. Where are you calling from?\n\nChannel 0: Gutter Clean Force. So, anyways, your property manager has provided me with your contact number regarding your\n\nChannel 1: I'm\n\nChannel 0: gutter\n\nChannel 1: sorry.\n\nChannel 0: cleaning\n\nChannel 1: I'm\n\nChannel 0: request.\n\nChannel 1: currently at work. Do you have anyone else's contact number?\n\nChannel 0: Mhmm. Yeah. Yeah. Yeah. Yes.\n\nYes.\n\nChannel 1: Thank you. Bye.\n\nChannel 0: Alright.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.12,"end":1.52,"sentiment":"neutral","sentiment_score":0.02895810455083847},{"text":"This is Ellen speaking.","start":1.52,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.0314637403935194}],"sentiment":"neutral","sentiment_score":0.030962613224983216,"channel":1,"num_words":5,"start":1.12,"end":2.6599998},{"sentences":[{"text":"Hi.","start":4.24,"end":4.56,"sentiment":"neutral","sentiment_score":0.3037809729576111},{"text":"Good morning.","start":4.56,"end":5.2999997,"sentiment":"positive","sentiment_score":0.38191020488739014},{"text":"This is Harlene from Gutter Clean Force.","start":5.3599997,"end":7.62,"sentiment":"neutral","sentiment_score":0.1599281898566655}],"sentiment":"neutral","sentiment_score":0.21870987117290497,"channel":0,"num_words":10,"start":4.24,"end":7.62},{"sentences":[{"text":"I'm sorry.","start":8.32,"end":8.88,"sentiment":"neutral","sentiment_score":-0.17587214708328247},{"text":"Where are you calling from?","start":8.88,"end":10.179999,"sentiment":"neutral","sentiment_score":-0.14046387374401093}],"sentiment":"neutral","sentiment_score":-0.15058052326951707,"channel":1,"num_words":7,"start":8.32,"end":10.179999},{"sentences":[{"text":"Gutter Clean Force.","start":11.44,"end":12.58,"sentiment":"neutral","sentiment_score":-0.04161191855867704},{"text":"So, anyways, your property manager has provided me with your contact number regarding your","start":12.915,"end":17.475,"sentiment":"neutral","sentiment_score":-0.06146396829613617}],"sentiment":"neutral","sentiment_score":-0.05796066540129045,"channel":0,"num_words":17,"start":11.44,"end":17.475},{"sentences":[{"text":"I'm","start":17.275,"end":17.515,"sentiment":"neutral","sentiment_score":-0.1776668280363083}],"sentiment":"neutral","sentiment_score":-0.1776668280363083,"channel":1,"num_words":1,"start":17.275,"end":17.515},{"sentences":[{"text":"gutter","start":17.475,"end":17.795,"sentiment":"neutral","sentiment_score":-0.1515345722436905}],"sentiment":"neutral","sentiment_score":-0.1515345722436905,"channel":0,"num_words":1,"start":17.475,"end":17.795},{"sentences":[{"text":"sorry.","start":17.515,"end":17.915,"sentiment":"neutral","sentiment_score":-0.1319764256477356}],"sentiment":"neutral","sentiment_score":-0.1319764256477356,"channel":1,"num_words":1,"start":17.515,"end":17.915},{"sentences":[{"text":"cleaning","start":17.795,"end":18.115,"sentiment":"neutral","sentiment_score":-0.11453386396169662}],"sentiment":"neutral","sentiment_score":-0.11453386396169662,"channel":0,"num_words":1,"start":17.795,"end":18.115},{"sentences":[{"text":"I'm","start":17.915,"end":18.154999,"sentiment":"neutral","sentiment_score":-0.09782588481903076}],"sentiment":"neutral","sentiment_score":-0.09782588481903076,"channel":1,"num_words":1,"start":17.915,"end":18.154999},{"sentences":[{"text":"request.","start":18.115,"end":18.615,"sentiment":"neutral","sentiment_score":-0.10095734149217606}],"sentiment":"neutral","sentiment_score":-0.10095734149217606,"channel":0,"num_words":1,"start":18.115,"end":18.615},{"sentences":[{"text":"currently at work.","start":18.154999,"end":19.195,"sentiment":"neutral","sentiment_score":-0.07830677678187688},{"text":"Do you have anyone else's contact number?","start":19.195,"end":21.375,"sentiment":"neutral","sentiment_score":-0.06096158708844866}],"sentiment":"neutral","sentiment_score":-0.06616514399647713,"channel":1,"num_words":10,"start":18.154999,"end":21.375},{"sentences":[{"text":"Mhmm.","start":23.555,"end":23.875,"sentiment":"neutral","sentiment_score":-0.01600451022386551},{"text":"Yeah.","start":23.875,"end":24.115,"sentiment":"neutral","sentiment_score":0.013037106953561306},{"text":"Yeah.","start":24.115,"end":24.355,"sentiment":"neutral","sentiment_score":0.02586253173649311},{"text":"Yeah.","start":24.355,"end":24.595001,"sentiment":"neutral","sentiment_score":0.05334026739001274},{"text":"Yes.","start":24.595001,"end":24.915,"sentiment":"neutral","sentiment_score":0.1034054085612297}],"sentiment":"neutral","sentiment_score":0.03592816088348627,"channel":0,"num_words":5,"start":23.555,"end":24.915},{"sentences":[{"text":"Yes.","start":24.915,"end":25.415,"sentiment":"neutral","sentiment_score":0.19138050079345703}],"sentiment":"neutral","sentiment_score":0.19138050079345703,"channel":0,"num_words":1,"start":24.915,"end":25.415},{"sentences":[{"text":"Thank you.","start":24.955,"end":25.775,"sentiment":"positive","sentiment_score":0.5069058537483215},{"text":"Bye.","start":25.915,"end":26.415,"sentiment":"neutral","sentiment_score":0.2905775308609009}],"sentiment":"positive","sentiment_score":0.43479641278584796,"channel":1,"num_words":3,"start":24.955,"end":26.415},{"sentences":[{"text":"Alright.","start":26.275,"end":26.775,"sentiment":"neutral","sentiment_score":0.107255220413208}],"sentiment":"neutral","sentiment_score":0.107255220413208,"channel":0,"num_words":1,"start":26.275,"end":26.775}]},"summary":{"result":"success","short":"A representative from Gutter Clean Force called a customer to request their contact number regarding a cleaning request. The customer's property manager provided the contact number, but the representative was unable to obtain it and asked for another contact number. The call ended with the customer thanking the representative and saying goodbye."},"intents":{"segments":[{"text":"So, anyways, your property manager has provided me with your contact number regarding your I'm gutter sorry. cleaning I'm request. currently at work. Do you have anyone else's contact number? Mhmm. Yeah.","start_word":25,"end_word":56,"intents":[{"intent":"Provide contact number for gutter cleaning","confidence_score":0.0011767371}]}]},"sentiments":{"segments":[{"text":"Hello. This is Ellen speaking. Hi.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.09200400859117508},{"text":"Good morning.","start_word":6,"end_word":7,"sentiment":"positive","sentiment_score":0.38190901279449463},{"text":"This is Harlene from Gutter Clean Force. I'm sorry. Where are you calling from? Gutter Clean Force. So, anyways, your property manager has provided me with your contact number regarding your I'm gutter sorry. cleaning I'm request. currently at work. Do you have anyone else's contact number? Mhmm. Yeah. Yeah. Yeah. Yes. Yes.","start_word":8,"end_word":60,"sentiment":"neutral","sentiment_score":-0.03794548287987709},{"text":"Thank you.","start_word":61,"end_word":62,"sentiment":"positive","sentiment_score":0.49635860323905945},{"text":"Bye. Alright.","start_word":63,"end_word":64,"sentiment":"neutral","sentiment_score":0.21745383739471436}],"average":{"sentiment":"neutral","sentiment_score":0.015558527066157414}}}}