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No.","start":24.135,"end":27.654999,"sentiment":"neutral","sentiment_score":-0.13044045269489288},{"text":"No, Mary.","start":27.654999,"end":28.135,"sentiment":"neutral","sentiment_score":-0.305536612868309},{"text":"Sorry.","start":28.135,"end":28.375,"sentiment":"negative","sentiment_score":-0.363741934299469}],"sentiment":"neutral","sentiment_score":-0.17619414143264295,"channel":1,"num_words":10,"start":23.495,"end":28.375},{"sentences":[{"text":"I think you've got the wrong person.","start":28.375,"end":29.895,"sentiment":"negative","sentiment_score":-0.5026041567325592},{"text":"Okay?","start":29.895,"end":30.395,"sentiment":"neutral","sentiment_score":-0.10579371452331544},{"text":"No worries.","start":30.616938,"end":31.436937,"sentiment":"neutral","sentiment_score":0.04481300711631775}],"sentiment":"negative","sentiment_score":-0.3534396797418594,"channel":1,"num_words":10,"start":28.375,"end":31.436937},{"sentences":[{"text":"This is this Michael","start":32.466938,"end":33.846935,"sentiment":"neutral","sentiment_score":0.1245792880654335}],"sentiment":"neutral","sentiment_score":0.1245792880654335,"channel":0,"num_words":4,"start":32.466938,"end":33.846935},{"sentences":[{"text":"Cheers.","start":33.89694,"end":33.911938,"sentiment":"neutral","sentiment_score":0.1365715116262436}],"sentiment":"neutral","sentiment_score":0.1365715116262436,"channel":1,"num_words":1,"start":33.89694,"end":33.911938}]},"summary":{"result":"success","short":"Mary from Victor Lens AI calls Michael, but there is noise on the line and they cannot hear each other. Mary explains that their company is a cybersecurity company and apologizes for the noise. She realizes that Michael has the wrong person and ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Hello? Hi. Good morning, Michael. Sorry. Who's this? This is Mary calling from Victor Lens AI.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.14331482350826263},{"text":"I hope you're doing well.","start_word":17,"end_word":21,"sentiment":"positive","sentiment_score":0.4833860993385315},{"text":"Sorry, Mary.","start_word":22,"end_word":23,"sentiment":"neutral","sentiment_score":-0.23135821521282196},{"text":"I I can't hear you, man. It's really noisy here.","start_word":24,"end_word":33,"sentiment":"negative","sentiment_score":-0.5313494205474854},{"text":"Oh, Where are you calling sorry. Vigilance AI, we are a cybersecurity from? company. Look. Sorry. You you you caught No. No, Mary.","start_word":34,"end_word":56,"sentiment":"neutral","sentiment_score":-0.10193196684122086},{"text":"Sorry. I think you've got the wrong person.","start_word":57,"end_word":64,"sentiment":"negative","sentiment_score":-0.4833984375},{"text":"Okay? No worries. This is this Michael Cheers.","start_word":65,"end_word":72,"sentiment":"neutral","sentiment_score":0.08206704258918762}],"average":{"sentiment":"neutral","sentiment_score":-0.09230441060559504}}}}