{"metadata":{"transaction_key":"deprecated","request_id":"01a10eda-da09-7a03-9fde-e4cbd73daff6","sha256":"8ab0fbe532fad8dfd17c794b0c8e027088b001b62692c12db75ebf8b4aed829c","created":"2026-10-06T01:36:27.140Z","duration":17.423937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. This is Johnny Cole. Please leave a message after the tone. Thanks. Bye.","confidence":1.0,"words":[{"word":"hello","start":2.08,"end":2.48,"confidence":0.9980469,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.0493663027882576},{"word":"this","start":2.48,"end":2.72,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.0670558512210846},{"word":"is","start":2.72,"end":2.96,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.06498514115810394},{"word":"johnny","start":2.96,"end":3.36,"confidence":0.9013672,"punctuated_word":"Johnny","sentiment":"neutral","sentiment_score":0.04525063559412956},{"word":"cole","start":3.36,"end":3.84,"confidence":0.9406738,"punctuated_word":"Cole.","sentiment":"neutral","sentiment_score":0.039949484169483185},{"word":"please","start":3.84,"end":4.16,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.12715700268745422},{"word":"leave","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.10870179533958436},{"word":"a","start":4.3199997,"end":4.48,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.10829739272594452},{"word":"message","start":4.48,"end":4.96,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.1515154242515564},{"word":"after","start":4.96,"end":5.2799997,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.13892623782157898},{"word":"the","start":5.2799997,"end":5.44,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.19153980910778048},{"word":"tone","start":5.44,"end":5.92,"confidence":1.0,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.17219021916389465},{"word":"thanks","start":5.92,"end":6.42,"confidence":1.0,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.5260623097419739},{"word":"bye","start":6.48,"end":6.98,"confidence":0.99902344,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.22324198484420776}],"paragraphs":{"transcript":"\nHello. This is Johnny Cole. Please leave a message after the tone. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.08,"end":2.48,"sentiment":"neutral","sentiment_score":0.0493663027882576},{"text":"This is Johnny Cole.","start":2.48,"end":3.84,"sentiment":"neutral","sentiment_score":0.05431027803570032},{"text":"Please leave a message after the tone.","start":3.84,"end":5.92,"sentiment":"neutral","sentiment_score":-0.14261826872825623},{"text":"Thanks.","start":5.92,"end":6.42,"sentiment":"positive","sentiment_score":0.5260623097419739},{"text":"Bye.","start":6.48,"end":6.98,"sentiment":"neutral","sentiment_score":0.22324198484420776}],"sentiment":"neutral","sentiment_score":0.0012559877442462103,"num_words":14,"start":2.08,"end":6.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. This is Johnny Cole. Please leave a message after the tone. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.08,"end":2.48,"sentiment":"neutral","sentiment_score":0.0493663027882576},{"text":"This is Johnny Cole.","start":2.48,"end":3.84,"sentiment":"neutral","sentiment_score":0.05431027803570032},{"text":"Please leave a message after the tone.","start":3.84,"end":5.92,"sentiment":"neutral","sentiment_score":-0.14261826872825623},{"text":"Thanks.","start":5.92,"end":6.42,"sentiment":"positive","sentiment_score":0.5260623097419739},{"text":"Bye.","start":6.48,"end":6.98,"sentiment":"neutral","sentiment_score":0.22324198484420776}],"sentiment":"neutral","sentiment_score":0.0012559877442462103,"channel":1,"num_words":14,"start":2.08,"end":6.98}]},"summary":{"result":"success","short":"Hello. This is Johnny Cole. Please leave a message after the tone. Thanks. Bye."},"intents":{"segments":[{"text":"Thanks.","start_word":12,"end_word":12,"intents":[{"intent":"Leave message","confidence_score":0.76772386}]}]},"sentiments":{"segments":[{"text":"Hello. This is Johnny Cole. Please leave a message after the tone.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":-0.05768077075481415},{"text":"Thanks.","start_word":12,"end_word":12,"sentiment":"positive","sentiment_score":0.5260623097419739},{"text":"Bye.","start_word":13,"end_word":13,"sentiment":"neutral","sentiment_score":0.2997431755065918}],"average":{"sentiment":"neutral","sentiment_score":0.048974372091747466}}}}