{"metadata":{"transaction_key":"deprecated","request_id":"01a0e571-0f0a-77e2-8d8c-260ed8c2bc91","sha256":"43f2dbfe58bf35b3a61d9c79e3b6fc3bae2764052ad420f869c63d63e1ac6cf5","created":"2026-09-28T00:36:28.687Z","duration":37.079937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":17},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've reached Matthew and Martha. Please leave a message at the tone.","confidence":0.9980469,"words":[{"word":"you've","start":2.3999999,"end":2.6399999,"confidence":0.99560547,"punctuated_word":"You've","sentiment":"negative","sentiment_score":-0.4300326704978943},{"word":"reached","start":2.6399999,"end":2.96,"confidence":0.99609375,"punctuated_word":"reached","sentiment":"negative","sentiment_score":-0.39809322357177734},{"word":"matthew","start":2.96,"end":3.28,"confidence":0.9863281,"punctuated_word":"Matthew","sentiment":"negative","sentiment_score":-0.3607021570205689},{"word":"and","start":3.28,"end":3.4399998,"confidence":0.6069336,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.3698875606060028},{"word":"martha","start":3.4399998,"end":3.84,"confidence":0.873291,"punctuated_word":"Martha.","sentiment":"negative","sentiment_score":-0.4236873984336853},{"word":"please","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6511201858520508},{"word":"leave","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.6030024290084839},{"word":"a","start":4.24,"end":4.4,"confidence":0.9980469,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6417195796966553},{"word":"message","start":4.4,"end":4.72,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.6399925351142883},{"word":"at","start":4.72,"end":4.7999997,"confidence":0.99902344,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.6584164500236511},{"word":"the","start":4.7999997,"end":4.96,"confidence":0.99902344,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6551584601402283},{"word":"tone","start":4.96,"end":5.46,"confidence":0.9807129,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.3851158022880554}],"paragraphs":{"transcript":"\nYou've reached Matthew and Martha. Please leave a message at the tone.","paragraphs":[{"sentences":[{"text":"You've reached Matthew and Martha.","start":2.3999999,"end":3.84,"sentiment":"negative","sentiment_score":-0.39648060202598573},{"text":"Please leave a message at the tone.","start":3.84,"end":5.46,"sentiment":"negative","sentiment_score":-0.6049322060176304}],"sentiment":"negative","sentiment_score":-0.5180773710211118,"num_words":12,"start":2.3999999,"end":5.46}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've reached Matthew and Martha. Please leave a message at the tone.","paragraphs":[{"sentences":[{"text":"You've reached Matthew and Martha.","start":2.3999999,"end":3.84,"sentiment":"negative","sentiment_score":-0.39648060202598573},{"text":"Please leave a message at the tone.","start":3.84,"end":5.46,"sentiment":"negative","sentiment_score":-0.6049322060176304}],"sentiment":"negative","sentiment_score":-0.5180773710211118,"channel":1,"num_words":12,"start":2.3999999,"end":5.46}]},"summary":{"result":"success","short":"You've reached Matthew and Martha. Please leave a message at the tone."},"intents":{"segments":[{"text":"Please leave a message at the tone.","start_word":5,"end_word":11,"intents":[{"intent":"Leave message","confidence_score":0.9047966}]}]},"sentiments":{"segments":[{"text":"You've reached Matthew and Martha. Please leave a message at the tone.","start_word":0,"end_word":11,"sentiment":"negative","sentiment_score":-0.5234250426292419}],"average":{"sentiment":"negative","sentiment_score":-0.5234250461353975}}}}