{"metadata":{"transaction_key":"deprecated","request_id":"019eedba-d379-7cb0-82f4-99adabd12e8f","sha256":"8e7854efddea5b4bc06bc24d886432ed9bc3410f61a9da4d8bab33c7a93c9dc1","created":"2026-06-22T05:08:25.532Z","duration":6.5519376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. You've reached the phone of Gary Williams. I'm not available right now. Please leave a message after the tone.","confidence":0.99902344,"words":[{"word":"hello","start":1.28,"end":1.68,"confidence":0.99609375,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":-0.05717868357896805},{"word":"you've","start":1.68,"end":1.8399999,"confidence":0.9909668,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.18512186408042908},{"word":"reached","start":1.8399999,"end":2.08,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.2013251632452011},{"word":"the","start":2.08,"end":2.1599998,"confidence":0.91259766,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.20415565371513367},{"word":"phone","start":2.1599998,"end":2.32,"confidence":0.5839844,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.11775682866573334},{"word":"of","start":2.32,"end":2.48,"confidence":0.9560547,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.1912490427494049},{"word":"gary","start":2.48,"end":2.72,"confidence":0.3569336,"punctuated_word":"Gary","sentiment":"neutral","sentiment_score":-0.13184306025505066},{"word":"williams","start":2.72,"end":3.12,"confidence":0.98217773,"punctuated_word":"Williams.","sentiment":"neutral","sentiment_score":-0.15712851285934448},{"word":"i'm","start":3.12,"end":3.1999998,"confidence":0.98339844,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.6587073802947998},{"word":"not","start":3.1999998,"end":3.4399998,"confidence":0.99609375,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.716547966003418},{"word":"available","start":3.4399998,"end":3.84,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.6552063822746277},{"word":"right","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7229311466217041},{"word":"now","start":4.08,"end":4.3199997,"confidence":1.0,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.6672358512878418},{"word":"please","start":4.3199997,"end":4.64,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4956626296043396},{"word":"leave","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.43923962116241455},{"word":"a","start":4.7999997,"end":4.88,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4267482161521912},{"word":"message","start":4.88,"end":5.2,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.4511591792106629},{"word":"after","start":5.2,"end":5.52,"confidence":0.9970703,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.3214423656463623},{"word":"the","start":5.52,"end":5.68,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3763388991355896},{"word":"tone","start":5.68,"end":6.18,"confidence":0.99902344,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.258304625749588}],"paragraphs":{"transcript":"\nHello. You've reached the phone of Gary Williams. I'm not available right now. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.28,"end":1.68,"sentiment":"neutral","sentiment_score":-0.05717868357896805},{"text":"You've reached the phone of Gary Williams.","start":1.68,"end":3.12,"sentiment":"neutral","sentiment_score":-0.16979716079575674},{"text":"I'm not available right now.","start":3.12,"end":4.3199997,"sentiment":"negative","sentiment_score":-0.6841257452964783},{"text":"Please leave a message after the tone.","start":4.3199997,"end":6.18,"sentiment":"negative","sentiment_score":-0.39555650523730684}],"sentiment":"negative","sentiment_score":-0.3717641536146402,"num_words":20,"start":1.28,"end":6.18}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've reached the phone of Gary Williams. I'm not available right now. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.28,"end":1.68,"sentiment":"neutral","sentiment_score":-0.05717868357896805},{"text":"You've reached the phone of Gary Williams.","start":1.68,"end":3.12,"sentiment":"neutral","sentiment_score":-0.16979716079575674},{"text":"I'm not available right now.","start":3.12,"end":4.3199997,"sentiment":"negative","sentiment_score":-0.6841257452964783},{"text":"Please leave a message after the tone.","start":4.3199997,"end":6.18,"sentiment":"negative","sentiment_score":-0.39555650523730684}],"sentiment":"negative","sentiment_score":-0.3717641536146402,"channel":1,"num_words":20,"start":1.28,"end":6.18}]},"summary":{"result":"success","short":"Hello. You've reached the phone of Gary Williams. I'm not available right now. Please leave a message after the tone."},"intents":{"segments":[{"text":"Please leave a message after the tone.","start_word":13,"end_word":19,"intents":[{"intent":"Request message","confidence_score":0.010589067}]}]},"sentiments":{"segments":[{"text":"Hello. You've reached the phone of Gary Williams.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":-0.15252581238746643},{"text":"I'm not available right now. Please leave a message after the tone.","start_word":8,"end_word":19,"sentiment":"negative","sentiment_score":-0.5354732275009155}],"average":{"sentiment":"negative","sentiment_score":-0.3770121870369747}}}}