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afternoon. This is Ross with Techcom Systems. How are you? Sorry? Yes.\n\nActually, the reason I'm giving you a call is we are partner with Decadent in RAM, and we source products from them. Yeah. And now we are getting few inquiries, the SKUs, which are not available on decal and in RAM, but are available on four cabling. So we wanted to source products. Is there any, like, partnership program on four cabling?\n\nMhmm. Yeah. Definitely. What's the best email address to send it to? No.\n\nI don't have the email. Sales. Mhmm. Mhmm. For mhmm.\n\nAlright. Gotcha. No worries. We'll send the inquiry. And thank you.\n\nThank you so much, miss. Okay. You too. Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":54.239998,"end":54.96,"sentiment":"neutral","sentiment_score":0.23683100193738937},{"text":"This is Ross with Techcom Systems.","start":54.96,"end":57.059998,"sentiment":"neutral","sentiment_score":0.19593046108881632},{"text":"How are you?","start":57.12,"end":57.94,"sentiment":"neutral","sentiment_score":0.18825850387414297},{"text":"Sorry?","start":63.04,"end":63.54,"sentiment":"neutral","sentiment_score":-0.05184929072856903},{"text":"Yes.","start":69.565,"end":69.805,"sentiment":"neutral","sentiment_score":0.031937673687934875}],"sentiment":"neutral","sentiment_score":0.16877758961457473,"num_words":13,"start":54.239998,"end":69.805},{"sentences":[{"text":"Actually, the reason I'm giving you a call is we are partner with Decadent in RAM, and we source products from them.","start":69.805,"end":77.505,"sentiment":"neutral","sentiment_score":0.018523836085064846},{"text":"Yeah.","start":78.32,"end":78.56,"sentiment":"neutral","sentiment_score":0.03099304996430874},{"text":"And now we are getting few inquiries, the SKUs, which are not available on decal and in RAM, but are available on four cabling.","start":78.56,"end":86.659996,"sentiment":"neutral","sentiment_score":0.0020928233861923218},{"text":"So we wanted to source products.","start":87.52,"end":89.7,"sentiment":"neutral","sentiment_score":0.011435141321271658},{"text":"Is there any, like, partnership program on four cabling?","start":89.759995,"end":93.06,"sentiment":"neutral","sentiment_score":0.01117192032850451}],"sentiment":"neutral","sentiment_score":0.010611344128847122,"num_words":62,"start":69.805,"end":93.06},{"sentences":[{"text":"Mhmm.","start":109.59,"end":110.09,"sentiment":"neutral","sentiment_score":0.008412109687924385},{"text":"Yeah.","start":111.909996,"end":112.31,"sentiment":"neutral","sentiment_score":0.03790036588907242},{"text":"Definitely.","start":112.31,"end":112.81,"sentiment":"neutral","sentiment_score":0.05140645429491997},{"text":"What's the best email address to send it to?","start":113.189995,"end":116.009995,"sentiment":"neutral","sentiment_score":0.013977613920966784},{"text":"No.","start":121.03,"end":121.189995,"sentiment":"neutral","sentiment_score":-0.07525406777858734}],"sentiment":"neutral","sentiment_score":0.011404875952463884,"num_words":13,"start":109.59,"end":121.189995},{"sentences":[{"text":"I don't have the email.","start":121.189995,"end":122.475,"sentiment":"neutral","sentiment_score":-0.055449895560741425},{"text":"Sales.","start":127.515,"end":128.015,"sentiment":"neutral","sentiment_score":-0.0008451156318187714},{"text":"Mhmm.","start":133.595,"end":133.995,"sentiment":"neutral","sentiment_score":0.004258801229298115},{"text":"Mhmm.","start":133.995,"end":134.495,"sentiment":"neutral","sentiment_score":0.003572591580450535},{"text":"For mhmm.","start":134.555,"end":136.255,"sentiment":"neutral","sentiment_score":0.00111290137283504}],"sentiment":"neutral","sentiment_score":-0.026803739788010716,"num_words":10,"start":121.189995,"end":136.255},{"sentences":[{"text":"Alright.","start":140.5,"end":141.0,"sentiment":"neutral","sentiment_score":0.04263871908187866},{"text":"Gotcha.","start":141.14,"end":141.62,"sentiment":"neutral","sentiment_score":0.0481560155749321},{"text":"No worries.","start":141.62,"end":142.18,"sentiment":"neutral","sentiment_score":0.0754878893494606},{"text":"We'll send the inquiry.","start":142.18,"end":143.23999,"sentiment":"neutral","sentiment_score":0.06651310808956623},{"text":"And thank you.","start":145.37999,"end":146.01999,"sentiment":"neutral","sentiment_score":0.1462680548429489}],"sentiment":"neutral","sentiment_score":0.08605701002207669,"num_words":11,"start":140.5,"end":146.01999},{"sentences":[{"text":"Thank you so much, miss.","start":146.01999,"end":147.10493,"sentiment":"positive","sentiment_score":0.37065848112106325},{"text":"Okay.","start":150.54494,"end":151.04494,"sentiment":"neutral","sentiment_score":0.1942167282104492},{"text":"You too.","start":151.50493,"end":152.22493,"sentiment":"neutral","sentiment_score":0.18441256135702133},{"text":"Bye.","start":152.22493,"end":152.72493,"sentiment":"neutral","sentiment_score":0.13346722722053528}],"sentiment":"neutral","sentiment_score":0.28331127597226036,"num_words":9,"start":146.01999,"end":152.72493}]}}]},{"alternatives":[{"transcript":"The four cabling group quality solutions for a connected world. We don't just sell products, we provide solutions. Please listen carefully as some of the options have changed. If you know the person's extension you're calling, please dial it now, or press 1 to check stock price and availability, 2 for order status and deliveries, 3 for sales, 4 for finance, or 0 for reception. I don't recognize that option. Please try again. At For Cabling, we aim to provide everything you need for all your cabling jobs. Tires and wraps, labeling, management tools, covers and duct Thanks for calling Forte. Good afternoon. This is Joy. How can I help you today? I'm doing great. What can I do for you? I'm sorry. What can I do for you? Mhmm. Okay. Okay. Can you please email that to sales@4cabling.com.au so so we can have a bigger picture on your inquiry? Is that okay? Okay. Mhmm. Okay. Did you get the email address? Sales at okay. The email address is sales,sales,yes,@4cabling,thenumberfour,4cabling dot com dot a u. Mhmm. Mhmm. Yes. You can. You're okay. You're welcome. Have a great day. Okay. Bye 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four cabling group quality solutions for a connected world. We don't just sell products, we provide solutions. Please listen carefully as some of the options have changed. If you know the person's extension you're calling, please dial it now, or press 1 to check stock price and availability, 2 for order status and deliveries, 3 for sales, 4 for finance, or 0 for reception. I don't recognize that option.\n\nPlease try again. At For Cabling, we aim to provide everything you need for all your cabling jobs. Tires and wraps, labeling, management tools, covers and duct Thanks for calling Forte. Good afternoon. This is Joy.\n\nHow can I help you today? I'm doing great. What can I do for you? I'm sorry. What can I do for you?\n\nMhmm. Okay. Okay. Can you please email that to sales@4cabling.com.au so so we can have a bigger picture on your inquiry? Is that okay?\n\nOkay. Mhmm. Okay. Did you get the email address? Sales at okay.\n\nThe email address is sales,sales,yes,@4cabling,thenumberfour,4cabling dot com dot a u. Mhmm. Mhmm. Yes. You can.\n\nYou're okay. You're welcome. Have a great day. Okay. Bye bye.","paragraphs":[{"sentences":[{"text":"The four cabling group quality solutions for a connected world.","start":0.16,"end":4.34,"sentiment":"neutral","sentiment_score":0.06892257854342461},{"text":"We don't just sell products, we provide solutions.","start":4.72,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.026994121493771672},{"text":"Please listen carefully as some of the options have changed.","start":8.48,"end":12.099999,"sentiment":"neutral","sentiment_score":-0.0004499873146414757},{"text":"If you know the person's extension you're calling, please dial it now, or press 1 to check stock price and availability, 2 for order status and deliveries, 3 for sales, 4 for finance, or 0 for reception.","start":12.545,"end":27.859999,"sentiment":"neutral","sentiment_score":0.014064250639765649},{"text":"I don't recognize that 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okay?","start":108.86,"end":109.92,"sentiment":"neutral","sentiment_score":0.03230264286200205}],"sentiment":"neutral","sentiment_score":0.041215483487273254,"num_words":24,"start":76.145004,"end":109.92},{"sentences":[{"text":"Okay.","start":111.18,"end":111.68,"sentiment":"neutral","sentiment_score":0.025498710572719577},{"text":"Mhmm.","start":117.02,"end":117.5,"sentiment":"neutral","sentiment_score":0.0032724773045629263},{"text":"Okay.","start":117.5,"end":117.979996,"sentiment":"neutral","sentiment_score":0.005415205378085375},{"text":"Did you get the email address?","start":117.979996,"end":119.52,"sentiment":"neutral","sentiment_score":-0.0041695861145854},{"text":"Sales at okay.","start":121.73499,"end":123.73499,"sentiment":"neutral","sentiment_score":-0.0400284118950367}],"sentiment":"neutral","sentiment_score":-0.009243029926437885,"num_words":12,"start":111.18,"end":123.73499},{"sentences":[{"text":"The email address is sales,sales,yes,@4cabling,thenumberfour,4cabling dot com dot a u.","start":123.73499,"end":138.73,"sentiment":"neutral","sentiment_score":-0.0019822591915726663},{"text":"Mhmm.","start":142.15,"end":142.65,"sentiment":"neutral","sentiment_score":0.05494832247495651},{"text":"Mhmm.","start":144.47,"end":144.97,"sentiment":"neutral","sentiment_score":0.06864963471889496},{"text":"Yes.","start":145.63493,"end":145.87494,"sentiment":"neutral","sentiment_score":0.15953639149665833},{"text":"You can.","start":145.87494,"end":146.61494,"sentiment":"neutral","sentiment_score":0.2474912479519844}],"sentiment":"neutral","sentiment_score":0.05055295017858346,"num_words":15,"start":123.73499,"end":146.61494},{"sentences":[{"text":"You're okay.","start":147.15494,"end":148.27493,"sentiment":"neutral","sentiment_score":0.32936643064022064},{"text":"You're welcome.","start":148.27493,"end":149.01494,"sentiment":"positive","sentiment_score":0.4703662693500519},{"text":"Have a great 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We don't just sell products, we provide solutions. Please listen carefully as some of the options have changed. If you know the person's extension you're calling, please dial it now, or press 1 to check stock price and availability, 2 for order status and deliveries, 3 for sales, 4 for finance, or 0 for reception. I don't recognize that option.\n\nPlease try again. At For Cabling, we aim to provide everything you need for all your cabling jobs. Tires and wraps, labeling, management tools, covers and duct Thanks for calling Forte. Good afternoon. This is Joy.\n\nHow can I help you today?\n\nChannel 0: Good afternoon. This is Ross with Techcom Systems. How are you?\n\nChannel 1: I'm doing great. What can I do for you?\n\nChannel 0: Sorry?\n\nChannel 1: I'm sorry. What can I do for you?\n\nChannel 0: Yes. Actually, the reason I'm giving you a call is we are partner with Decadent in RAM, and we source\n\nChannel 1: Mhmm.\n\nChannel 0: products from them. Yeah. And now we are getting few inquiries, the SKUs, which are not available on decal and in RAM, but are available on four cabling. So we wanted\n\nChannel 1: Okay.\n\nChannel 0: to source products. Is there any, like, partnership program on four cabling?\n\nChannel 1: Okay. Can you please email that to sales@4cabling.com.au so so we can have a bigger picture on your inquiry? Is that okay?\n\nChannel 0: Mhmm.\n\nChannel 1: Okay.\n\nChannel 0: Yeah. Definitely. What's the best email address to send it to?\n\nChannel 1: Mhmm. Okay. Did you get the email address?\n\nChannel 0: No. I don't have\n\nChannel 1: Sales\n\nChannel 0: the\n\nChannel 1: at\n\nChannel 0: email.\n\nChannel 1: okay. The email address is sales,sales,yes,@4cabling,thenumberfour,4cabling\n\nChannel 0: Sales. Mhmm. Mhmm. For mhmm.\n\nChannel 1: dot com dot a u.\n\nChannel 0: Alright. Gotcha. No worries.\n\nChannel 1: Mhmm.\n\nChannel 0: We'll send the inquiry.\n\nChannel 1: Mhmm.\n\nChannel 0: And thank\n\nChannel 1: Yes.\n\nChannel 0: you.\n\nChannel 1: You\n\nChannel 0: Thank\n\nChannel 1: can.\n\nChannel 0: you so much, miss.\n\nChannel 1: You're okay. You're welcome. Have a great day.\n\nChannel 0: Okay. You too. Bye.\n\nChannel 1: Okay. Bye bye.","paragraphs":[{"sentences":[{"text":"The four cabling group quality solutions for a connected world.","start":0.16,"end":4.34,"sentiment":"neutral","sentiment_score":0.06892257854342461},{"text":"We don't just sell products, we provide solutions.","start":4.72,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.026994121493771672},{"text":"Please listen carefully as some of the options have changed.","start":8.48,"end":12.099999,"sentiment":"neutral","sentiment_score":-0.0004499873146414757},{"text":"If you know the person's extension you're calling, please dial it now, or press 1 to check stock price and availability, 2 for order status and deliveries, 3 for sales, 4 for finance, or 0 for reception.","start":12.545,"end":27.859999,"sentiment":"neutral","sentiment_score":0.014064250639765649},{"text":"I don't recognize that 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They are then transferred to a representative from Techcom Systems who explains that they source products from Decadent and offers assistance with inquiries about SKUs not available on their product line. The representative provides an email address for the customer to send inquiries and assures them that they will receive the inquiry."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"The four cabling group quality solutions for a connected world. We don't just sell products, we provide solutions. Please listen carefully as some of the options have changed. If you know the person's extension you're calling, please dial it now, or press 1 to check stock price and availability, 2 for order status and deliveries, 3 for sales, 4 for finance, or 0 for reception. I don't recognize that option. Please try again. At For Cabling, we aim to provide everything you need for all your cabling jobs. Tires and wraps, labeling, management tools, covers and duct Thanks for calling Forte.","start_word":0,"end_word":100,"sentiment":"neutral","sentiment_score":0.04675601050257683},{"text":"Good afternoon. This is Joy. How can I help you today?","start_word":101,"end_word":111,"sentiment":"positive","sentiment_score":0.4066837728023529},{"text":"Good afternoon. This is Ross with Techcom Systems. How are you?","start_word":112,"end_word":122,"sentiment":"neutral","sentiment_score":0.19873179495334625},{"text":"I'm doing great.","start_word":123,"end_word":125,"sentiment":"positive","sentiment_score":0.379506915807724},{"text":"What can I do for you? Sorry? I'm sorry. What can I do for you? Yes. Actually, the reason I'm giving you a call is we are partner with Decadent in RAM, and we source Mhmm. products from them. Yeah. And now we are getting few inquiries, the SKUs, which are not available on decal and in RAM, but are available on four cabling. So we wanted Okay. to source products. Is there any, like, partnership program on four cabling? Okay. Can you please email that to sales@4cabling.com.au so so we can have a bigger picture on your inquiry? Is that okay? Mhmm. Okay. Yeah. Definitely. What's the best email address to send it to? Mhmm. Okay. Did you get the email address? No. I don't have Sales the at email. okay. The email address is sales,sales,yes,@4cabling,thenumberfour,4cabling Sales. Mhmm. Mhmm. For mhmm. dot com dot a u. Alright. Gotcha. No worries. Mhmm. We'll send the inquiry. Mhmm. And thank Yes. you. You Thank can.","start_word":126,"end_word":289,"sentiment":"neutral","sentiment_score":0.022261112928390503},{"text":"you so much, miss.","start_word":290,"end_word":293,"sentiment":"positive","sentiment_score":0.38209518790245056},{"text":"You're okay.","start_word":294,"end_word":295,"sentiment":"neutral","sentiment_score":0.32811233401298523},{"text":"You're welcome. Have a great day.","start_word":296,"end_word":301,"sentiment":"positive","sentiment_score":0.48824208974838257},{"text":"Okay. You too. Bye. Okay. Bye bye.","start_word":302,"end_word":308,"sentiment":"neutral","sentiment_score":0.14406746625900269}],"average":{"sentiment":"neutral","sentiment_score":0.07113766140407986}}}}