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You've missed your call. It's Nathan from the. Yeah. Yeah.\n\nThis week's has been a ride off. It's not getting any better either. Yeah. Give me a ring early next week. I'll let you know.\n\nI'm traveling then. That's Yeah. Alright. No worries. Sounds good.\n\nSee you, mate. 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Appreciate\n\nChannel 1: Sounds\n\nChannel 0: it, Nathan.\n\nChannel 1: good. See you, mate. 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Nathan.","start":54.540936,"end":55.120937,"sentiment":"neutral","sentiment_score":0.3315499722957611}],"sentiment":"neutral","sentiment_score":0.3315499722957611,"channel":0,"num_words":2,"start":54.540936,"end":55.120937},{"sentences":[{"text":"good.","start":54.864998,"end":55.364998,"sentiment":"positive","sentiment_score":0.3978533446788788},{"text":"See you, mate.","start":55.745,"end":56.305,"sentiment":"neutral","sentiment_score":0.32000717520713806},{"text":"Bye.","start":56.305,"end":56.420937,"sentiment":"neutral","sentiment_score":0.1190025806427002}],"sentiment":"neutral","sentiment_score":0.29537549018859866,"channel":1,"num_words":5,"start":54.864998,"end":56.420937}]},"summary":{"result":"success","short":"A representative from SuburbStack, named Tim, calls a customer named Nathan back regarding a missed scheduled catch-up. Nathan explains that the ride has not improved and Tim suggests revisiting the call early next week to discuss scheduling. The call ends with Tim thanking Nathan and saying goodbye."},"intents":{"segments":[{"text":"I'm just calling I was calling back in regards we had a catch up scheduled, I think, earlier this week, but we missed out well. Yeah.","start_word":25,"end_word":50,"intents":[{"intent":"Schedule catch up","confidence_score":0.6668968}]},{"text":"I'm just calling I was calling back in regards we had a catch up scheduled, I think, earlier this week, but we missed out well. Yeah. This week's has been a ride off. It's not getting any better either. That's alright, mate. Did you did you need to push that one back? Yeah.","start_word":25,"end_word":77,"intents":[{"intent":"Reschedule catch up","confidence_score":0.007440883}]},{"text":"I'll just touch base early next week, see how your calendar's going, and then we can revisit and schedule that catch up. You know? Yeah.","start_word":105,"end_word":129,"intents":[{"intent":"Touch base","confidence_score":0.08017004}]}]},"sentiments":{"segments":[{"text":"Hello? Tim speaking. Hello. You've missed your call. It's Nathan Yeah. Is from that the. Nathan? Yeah. Yeah.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.027769451960921288},{"text":"That's a nice start.","start_word":18,"end_word":21,"sentiment":"positive","sentiment_score":0.6879509687423706},{"text":"Tim from SuburbStack. I'm just calling I was calling back in regards we had a catch up scheduled, I think, earlier this week, but we missed out well. Yeah.","start_word":22,"end_word":50,"sentiment":"neutral","sentiment_score":0.02705282531678677},{"text":"This week's has been a ride off. It's not getting any better either.","start_word":51,"end_word":63,"sentiment":"negative","sentiment_score":-0.5837717056274414},{"text":"That's alright, mate. Did you did you need to push that one back? Yeah. Give me a ring early next week. I'll let you know. I'm traveling then. Well, there That's was a note down just touch base. Yeah. Yeah. Yeah. I'll just touch base early next week, see how your calendar's going, and then we can revisit and schedule that catch up. You know? Yeah. Alright. No worries. Alright. Appreciate Sounds it, Nathan.","start_word":64,"end_word":137,"sentiment":"neutral","sentiment_score":0.028501097112894055},{"text":"good.","start_word":138,"end_word":138,"sentiment":"positive","sentiment_score":0.3978533446788788},{"text":"See you, mate. Bye.","start_word":139,"end_word":142,"sentiment":"neutral","sentiment_score":0.2632366716861725}],"average":{"sentiment":"neutral","sentiment_score":0.01015470954528542}}}}