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Hello. This is Jamie from. IT. How are you doing today?\n\nFine. And you? I'm doing great. Thanks for asking. Yeah.\n\nRamon, I hope you still remember the company because the last time I touch base with you was actually last year. And I don't know if that's how I was going to arrange a meeting with you together with our CTO, both here, just to introduce our company and our services. The name again of the company is Cloud Solution IT, and we are a managed service provider and a Microsoft trusted partner. We also provide services for cloud solutions, cybersecurity, backup and recovery, SharePoint Office three six five, Power BI, Power Apps, and many more. And, you know, the reason for my call today, as same as before, we're only hoping to arrange a quick intro meeting with you together with Billy to introduce our company only for your future reference.\n\nSo I was just wondering if you have availability in the next few weeks for this meeting. Look. I think we're really I see already. No worries. Thank you so much for answering.\n\nYou have a good one. Okay? Okay. 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If you record your name and reason for calling, I'll see if this person is available. Thanks, Jamie. Please stay on the line. Hello?\n\nI'm fine. And yourself? Look, I think we're really covered with our partners at the moment. So, look, I won't take you up on that. I just don't see us taking on another partner in the space.\n\nWe're pretty well covered in all of those areas. So I appreciate you reaching out, but, look, I won't take you up on it. You too. Thanks. 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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Jamie from Solution IT.\n\nChannel 1: Thanks, Jamie. Please stay on the line. Hello?\n\nChannel 0: Hello. This is Jamie from. IT. How are you doing today?\n\nChannel 1: I'm fine. And yourself?\n\nChannel 0: Fine. And you? I'm doing great. Thanks for asking. Yeah.\n\nRamon, I hope you still remember the company because the last time I touch base with you was actually last year. And I don't know if that's how I was going to arrange a meeting with you together with our CTO, both here, just to introduce our company and our services. The name again of the company is Cloud Solution IT, and we are a managed service provider and a Microsoft trusted partner. We also provide services for cloud solutions, cybersecurity, backup and recovery, SharePoint Office three six five, Power BI, Power Apps, and many more. And, you know, the reason for my call today, as same as before, we're only hoping to arrange a quick intro meeting with you together with Billy to introduce our company only for your future reference.\n\nSo I was just wondering if you have availability in the next few weeks for this meeting.\n\nChannel 1: Look, I think we're\n\nChannel 0: Look.\n\nChannel 1: really\n\nChannel 0: I\n\nChannel 1: covered\n\nChannel 0: think we're\n\nChannel 1: with our\n\nChannel 0: really\n\nChannel 1: partners at the moment. So, look, I won't take you up on that. I just don't see us taking on another partner in the space. We're pretty well covered in all of those areas. So I appreciate you reaching out, but, look, I won't take you up on it.\n\nChannel 0: I see already. No worries. Thank you so much for answering. You have a good one. Okay?\n\nChannel 1: You too. Thanks. Bye.\n\nChannel 0: Okay. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.01996036246418953},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.9,"sentiment":"neutral","sentiment_score":0.012970309529919177}],"sentiment":"neutral","sentiment_score":0.013381489114288022,"channel":1,"num_words":17,"start":0.16,"end":4.9},{"sentences":[{"text":"Jamie from Solution IT.","start":6.56,"end":9.22,"sentiment":"neutral","sentiment_score":0.05231454502791166}],"sentiment":"neutral","sentiment_score":0.05231454502791166,"channel":0,"num_words":4,"start":6.56,"end":9.22},{"sentences":[{"text":"Thanks, Jamie.","start":16.735,"end":17.635,"sentiment":"positive","sentiment_score":0.36510658264160156},{"text":"Please stay on the line.","start":17.935,"end":19.475,"sentiment":"neutral","sentiment_score":0.23714457750320433},{"text":"Hello?","start":23.615,"end":24.115,"sentiment":"neutral","sentiment_score":0.07850497961044312}],"sentiment":"neutral","sentiment_score":0.2493051290512085,"channel":1,"num_words":8,"start":16.735,"end":24.115},{"sentences":[{"text":"Hello.","start":25.805,"end":26.305,"sentiment":"neutral","sentiment_score":0.100930854678154},{"text":"This is Jamie from.","start":26.365,"end":27.904999,"sentiment":"neutral","sentiment_score":0.14178338274359703},{"text":"IT.","start":29.06,"end":29.22,"sentiment":"neutral","sentiment_score":0.183192178606987},{"text":"How are you doing today?","start":29.22,"end":30.439999,"sentiment":"neutral","sentiment_score":0.22754912972450256}],"sentiment":"neutral","sentiment_score":0.18081838298927655,"channel":0,"num_words":11,"start":25.805,"end":30.439999},{"sentences":[{"text":"I'm fine.","start":31.31,"end":31.789999,"sentiment":"neutral","sentiment_score":0.2008485570549965},{"text":"And yourself?","start":31.789999,"end":32.449997,"sentiment":"neutral","sentiment_score":0.1184328980743885}],"sentiment":"neutral","sentiment_score":0.1596407275646925,"channel":1,"num_words":4,"start":31.31,"end":32.449997},{"sentences":[{"text":"Fine.","start":32.02,"end":32.34,"sentiment":"neutral","sentiment_score":0.16793231666088104},{"text":"And you?","start":32.34,"end":33.0,"sentiment":"neutral","sentiment_score":0.17374089360237122},{"text":"I'm doing great.","start":33.38,"end":34.34,"sentiment":"positive","sentiment_score":0.5976291100184122},{"text":"Thanks for asking.","start":34.34,"end":35.32,"sentiment":"positive","sentiment_score":0.566623866558075},{"text":"Yeah.","start":35.7,"end":36.02,"sentiment":"neutral","sentiment_score":0.10415799915790558}],"sentiment":"positive","sentiment_score":0.41123310327529905,"channel":0,"num_words":10,"start":32.02,"end":36.02},{"sentences":[{"text":"Ramon, I hope you still remember the company because the last time I touch base with you was actually last year.","start":36.02,"end":42.28,"sentiment":"neutral","sentiment_score":0.024625877095829873},{"text":"And I don't know if that's how I was going to arrange a meeting with you together with our CTO, both here, just to introduce our company and our services.","start":42.475,"end":51.135,"sentiment":"neutral","sentiment_score":0.02770066950470209},{"text":"The name again of the company is Cloud Solution IT, and we are a managed service provider and a Microsoft trusted 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see us taking on another partner in the space.","start":97.575,"end":100.215,"sentiment":"neutral","sentiment_score":-0.21628430609901747},{"text":"We're pretty well covered in all of those areas.","start":100.215,"end":102.075,"sentiment":"neutral","sentiment_score":-0.06858519381946987},{"text":"So I appreciate you reaching out, but, look, I won't take you up on it.","start":103.095,"end":108.01093,"sentiment":"neutral","sentiment_score":-0.23958043952782948}],"sentiment":"neutral","sentiment_score":-0.20550940261811626,"channel":1,"num_words":49,"start":92.39,"end":108.01093},{"sentences":[{"text":"I see already.","start":108.64094,"end":109.36094,"sentiment":"neutral","sentiment_score":-0.09106336534023285},{"text":"No worries.","start":109.36094,"end":110.00094,"sentiment":"neutral","sentiment_score":0.053179625421762466},{"text":"Thank you so much for answering.","start":110.00094,"end":111.62093,"sentiment":"positive","sentiment_score":0.3542909349004428},{"text":"You have a good one.","start":111.68094,"end":112.560936,"sentiment":"positive","sentiment_score":0.37789309620857237},{"text":"Okay?","start":112.560936,"end":113.060936,"sentiment":"neutral","sentiment_score":0.16893640160560608}],"sentiment":"neutral","sentiment_score":0.2363127439337618,"channel":0,"num_words":17,"start":108.64094,"end":113.060936},{"sentences":[{"text":"You too.","start":113.51093,"end":114.07094,"sentiment":"neutral","sentiment_score":0.11954677850008011},{"text":"Thanks.","start":114.07094,"end":114.47093,"sentiment":"neutral","sentiment_score":0.2249247133731842},{"text":"Bye.","start":114.47093,"end":114.97093,"sentiment":"neutral","sentiment_score":0.13082018494606018}],"sentiment":"neutral","sentiment_score":0.14870961382985115,"channel":1,"num_words":4,"start":113.51093,"end":114.97093},{"sentences":[{"text":"Okay.","start":114.72093,"end":115.12093,"sentiment":"neutral","sentiment_score":0.107045516371727},{"text":"Bye 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The representative mentions that they are only hoping to arrange a quick meeting with the customer and Billy to introduce the company, but the customer informs them that they already have a partner in the industry. The representative thanks the customer for answering and ends the call."},"intents":{"segments":[{"text":"And, you know, the reason for my call today, as same as before, we're only hoping to arrange a quick intro meeting with you together with Billy to introduce our company only for your future reference. So I was just wondering if you have availability in the next few weeks for this meeting.","start_word":150,"end_word":202,"intents":[{"intent":"Schedule introduction meeting","confidence_score":0.003936128}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Jamie from Solution IT.","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":0.021336007863283157},{"text":"Thanks, Jamie.","start_word":21,"end_word":22,"sentiment":"positive","sentiment_score":0.3651065826416016},{"text":"Please stay on the line. Hello? Hello. This is Jamie from. IT. How are you doing today? I'm fine. And yourself? Fine. And you?","start_word":23,"end_word":46,"sentiment":"neutral","sentiment_score":0.180023655295372},{"text":"I'm doing great. Thanks for asking.","start_word":47,"end_word":52,"sentiment":"positive","sentiment_score":0.5772650241851807},{"text":"Yeah. Ramon, I hope you still remember the company because the last time I touch base with you was actually last year. And I don't know if that's how I was going to arrange a meeting with you together with our CTO, both here, just to introduce our company and our services. The name again of the company is Cloud Solution IT, and we are a managed service provider and a Microsoft trusted partner. We also provide services for cloud solutions, cybersecurity, backup and recovery, SharePoint Office three six five, Power BI, Power Apps, and many more. And, you know, the reason for my call today, as same as before, we're only hoping to arrange a quick intro meeting with you together with Billy to introduce our company only for your future reference. So I was just wondering if you have availability in the next few weeks for this meeting. Look, I think we're Look. really I covered think we're with our really partners at the moment. So, look, I won't take you up on that. I just don't see us taking on another partner in the space. We're pretty well covered in all of those areas. So I appreciate you reaching out, but, look, I won't take you up on it. I see already. No worries.","start_word":53,"end_word":269,"sentiment":"neutral","sentiment_score":-0.039425965398550034},{"text":"Thank you so much for answering. You have a good one.","start_word":270,"end_word":280,"sentiment":"positive","sentiment_score":0.3696659803390503},{"text":"Okay? You too. Thanks. Bye. Okay. Bye bye.","start_word":281,"end_word":288,"sentiment":"neutral","sentiment_score":0.1301964670419693}],"average":{"sentiment":"neutral","sentiment_score":0.02740547160562942}}}}