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We have spoken a few months ago, and at the time, you were busy, so I sent you our email. And just following up to see if now might be a better time to schedule a quick demo. Oh, yeah. It's a MDR platform. Think of us as a security analyst team that investigates everything and will only bother you when it matters. We're a cybersecurity company. Yeah. Oh, IT. Well, we run an AI SoC with a human in the loop for twenty four seven. And you were quite interested when I mentioned that we improve your cybersecurity without increasing security spend. Oh, alright. Great, Roman. I don't think that you can recall that because it's been months ago as for my notes here. And, well, I was just checking back if, maybe you're available for a demo so that we can assure you that they can understand, how we can help your, well, you guys. I see. Well, I totally understand. Well, is there anybody that I can speak to regarding this? So maybe we can present this and we can help you guys. Oh, yeah. So, yeah, cold call. We're based in Melbourne, Robert. Oh, yeah. You can call me on this number, but I I can certainly send your email if that works. That way you can look at look at us more in the website if you're interested with that. Yeah. I I think we send you an email in r dot griffender at micro space dot com dot a u. Is that yours? The company is called Vigilance AI. Oh, certainly. Well, I really appreciate it, Roman. I'll send it to you after this. Okay? Alright then. You have a great day. Take care. 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hi, Roman. It's Andrew from Vigilance AI. Have I caught you in a bad time? Oh, yeah. Vigilance AI is our AI MDR platform, Roman.\n\nWe have spoken a few months ago, and at the time, you were busy, so I sent you our email. And just following up to see if now might be a better time to schedule a quick demo. Oh, yeah. It's a MDR platform. Think of us as a security analyst team that investigates everything and will only bother you when it matters.\n\nWe're a cybersecurity company. Yeah. Oh, IT. Well, we run an AI SoC with a human in the loop for twenty four seven. And you were quite interested when I mentioned that we improve your cybersecurity without increasing security spend.\n\nOh, alright. Great, Roman. I don't think that you can recall that because it's been months ago as for my notes here. And, well, I was just checking back if, maybe you're available for a demo so that we can assure you that they can understand, how we can help your, well, you guys. I see.\n\nWell, I totally understand. Well, is there anybody that I can speak to regarding this? So maybe we can present this and we can help you guys. Oh, yeah. So, yeah, cold call.\n\nWe're based in Melbourne, Robert. Oh, yeah. You can call me on this number, but I I can certainly send your email if that works. That way you can look at look at us more in the website if you're interested with that. Yeah.\n\nI I think we send you an email in r dot griffender at micro space dot com dot a u. Is that yours? The company is called Vigilance AI. Oh, certainly. Well, I really appreciate it, Roman.\n\nI'll send it to you after this. Okay? Alright then. You have a great day. Take care.\n\nBye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi, Roman.","start":1.8399999,"end":2.98,"sentiment":"neutral","sentiment_score":0.033267984787623085},{"text":"It's Andrew from Vigilance AI.","start":3.28,"end":5.46,"sentiment":"neutral","sentiment_score":0.0652722492814064},{"text":"Have I caught you in a bad time?","start":5.7599998,"end":7.54,"sentiment":"neutral","sentiment_score":-0.1578239919617772},{"text":"Oh, yeah.","start":11.2,"end":11.86,"sentiment":"neutral","sentiment_score":-0.0047710081562399856},{"text":"Vigilance AI is our AI MDR platform, Roman.","start":11.92,"end":15.78,"sentiment":"neutral","sentiment_score":0.05899415770545602}],"sentiment":"neutral","sentiment_score":-0.014385211138198009,"num_words":26,"start":1.8399999,"end":15.78},{"sentences":[{"text":"We have spoken a few months ago, and at the time, you were busy, so I sent you our 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Roman.","start":92.270004,"end":93.090004,"sentiment":"neutral","sentiment_score":0.2821867763996124},{"text":"I don't think that you can recall that because it's been months ago as for my notes here.","start":93.15,"end":98.29,"sentiment":"neutral","sentiment_score":0.036015480342838496},{"text":"And, well, I was just checking back if, maybe you're available for a demo so that we can assure you that they can understand, how we can help your, well, you guys.","start":98.795,"end":110.655,"sentiment":"neutral","sentiment_score":0.19581047841347754},{"text":"I see.","start":132.435,"end":132.915,"sentiment":"neutral","sentiment_score":-0.01478959247469902}],"sentiment":"neutral","sentiment_score":0.1329918109279658,"num_words":56,"start":91.47,"end":132.915},{"sentences":[{"text":"Well, I totally understand.","start":132.915,"end":134.135,"sentiment":"neutral","sentiment_score":0.08010081760585308},{"text":"Well, is there anybody that I can speak to regarding this?","start":134.755,"end":139.075,"sentiment":"neutral","sentiment_score":0.036700847135348755},{"text":"So maybe we can present this and we can help you guys.","start":139.075,"end":142.97,"sentiment":"neutral","sentiment_score":0.20303916931152344},{"text":"Oh, yeah.","start":148.23,"end":148.63,"sentiment":"neutral","sentiment_score":-0.0023458204232156277},{"text":"So, yeah, cold call.","start":148.63,"end":150.57,"sentiment":"neutral","sentiment_score":-0.0030245529487729073}],"sentiment":"neutral","sentiment_score":0.09526644751542446,"num_words":33,"start":132.915,"end":150.57},{"sentences":[{"text":"We're based in Melbourne, Robert.","start":150.79001,"end":152.65,"sentiment":"neutral","sentiment_score":0.006429946981370449},{"text":"Oh, yeah.","start":167.01999,"end":167.34,"sentiment":"neutral","sentiment_score":0.05953429639339447},{"text":"You can call me on this number, but I I can certainly send your email if that works.","start":167.34,"end":172.54,"sentiment":"neutral","sentiment_score":0.11815255425042576},{"text":"That way you can look at look at us more in the website if you're interested with that.","start":172.54,"end":178.72,"sentiment":"neutral","sentiment_score":0.09744060929450724},{"text":"Yeah.","start":182.89499,"end":183.055,"sentiment":"neutral","sentiment_score":0.026839125901460648}],"sentiment":"neutral","sentiment_score":0.09224396357736127,"num_words":44,"start":150.79001,"end":183.055},{"sentences":[{"text":"I I think we send you an email in r dot griffender at micro space dot com dot a u.","start":183.055,"end":190.89499,"sentiment":"neutral","sentiment_score":0.024223744263872506},{"text":"Is that yours?","start":190.89499,"end":191.715,"sentiment":"neutral","sentiment_score":0.0306260259822011},{"text":"The company is called Vigilance AI.","start":197.09,"end":199.75,"sentiment":"neutral","sentiment_score":0.01713178198163708},{"text":"Oh, certainly.","start":218.44,"end":219.16,"sentiment":"neutral","sentiment_score":0.20686528831720352},{"text":"Well, I really appreciate it, Roman.","start":219.16,"end":220.94,"sentiment":"positive","sentiment_score":0.4914555450280507}],"sentiment":"neutral","sentiment_score":0.1092326351869348,"num_words":37,"start":183.055,"end":220.94},{"sentences":[{"text":"I'll send it to you after this.","start":221.08,"end":222.6,"sentiment":"neutral","sentiment_score":0.19768235300268447},{"text":"Okay?","start":222.6,"end":223.1,"sentiment":"neutral","sentiment_score":0.15575823187828064},{"text":"Alright then.","start":225.24,"end":225.72,"sentiment":"neutral","sentiment_score":0.13329587876796722},{"text":"You have a great day.","start":225.72,"end":226.6,"sentiment":"positive","sentiment_score":0.8652876615524292},{"text":"Take care.","start":226.6,"end":227.16,"sentiment":"positive","sentiment_score":0.7350234389305115}],"sentiment":"positive","sentiment_score":0.44721244976801033,"num_words":17,"start":221.08,"end":227.16},{"sentences":[{"text":"Bye bye.","start":227.16,"end":227.82,"sentiment":"neutral","sentiment_score":0.2954660803079605}],"sentiment":"neutral","sentiment_score":0.2954660803079605,"num_words":2,"start":227.16,"end":227.82}]}}]},{"alternatives":[{"transcript":"Hello? I'm where? Sorry. I didn't quite catch that. I'm sorry. I have no recollection of that. Just it is a very bad line, actually. Can you just say it again? It's an AI something or other. I didn't quite catch it. Cybersecurity company. Okay. It's not really my area, to be honest with you. I'm more of a product development person. When you say cybersecurity, you're talking about product cybersecurity or IT systems? Are you sure you're talking to the same person? I don't think that was me. I'm not in that area. I don't really do IT cybersecurity things, so I don't think that was me. Yeah. No. I don't think I'm interested in that, actually. I don't think that like I said, I don't really do the IT things here. That's not really my area. But I don't think that was me. I think you must definitely be wise crap, though. I don't deal with cybersecurity here at all. I only in a from a product perspective, but our products are not interconnected, so we don't really have that problem. You know? So Where are you based? I mean, it's a bit of a cold call, I think. Where are you actually based? In Melbourne. Okay. Alright. I'll I'll can I I'll get your number, and I'll see if the the company is interested, and I'll get that IT person to call you back if they're interested? If not, then we won't proceed. So what's what's the best number to call you on? Yeah. Okay. Yep. Alright. Have you got a website? Only an email? You want have you got my email? Yeah. Yeah. Yeah. Just give me a keyword because I've got thousands of emails a day. What what's the company called? Vigilance. Let me just search on that. Vigilance. I didn't know. Oh, man. I don't have time for this hotel here. No. I don't have anything from vigilance.ai. Just send it to me again. Just send it to me a second time, and I'll I'll be come to the top of the list. Alright? And I'll I'll have a look at it. Yeah. Okay. Alright. Okay. Thanks for that. Bye then. 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I'm where? Sorry. I didn't quite catch that. I'm sorry.\n\nI have no recollection of that. Just it is a very bad line, actually. Can you just say it again? It's an AI something or other. I didn't quite catch it.\n\nCybersecurity company. Okay. It's not really my area, to be honest with you. I'm more of a product development person. When you say cybersecurity, you're talking about product cybersecurity or IT systems?\n\nAre you sure you're talking to the same person? I don't think that was me. I'm not in that area. I don't really do IT cybersecurity things, so I don't think that was me. Yeah.\n\nNo. I don't think I'm interested in that, actually. I don't think that like I said, I don't really do the IT things here. That's not really my area. But I don't think that was me.\n\nI think you must definitely be wise crap, though. I don't deal with cybersecurity here at all. I only in a from a product perspective, but our products are not interconnected, so we don't really have that problem. You know? So Where are you based?\n\nI mean, it's a bit of a cold call, I think. Where are you actually based? In Melbourne. Okay. Alright.\n\nI'll I'll can I I'll get your number, and I'll see if the the company is interested, and I'll get that IT person to call you back if they're interested? If not, then we won't proceed. So what's what's the best number to call you on? Yeah. Okay.\n\nYep. Alright. Have you got a website? Only an email? You want have you got my email?\n\nYeah. Yeah. Yeah. Just give me a keyword because I've got thousands of emails a day. What what's the company called?\n\nVigilance. Let me just search on that. Vigilance. I didn't know. Oh, man.\n\nI don't have time for this hotel here. No. I don't have anything from vigilance.ai. Just send it to me again. Just send it to me a second time, and I'll I'll be come to the top of the list.\n\nAlright? And I'll I'll have a look at it. Yeah. Okay. Alright.\n\nOkay. Thanks for that. Bye then. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.00657913601025939},{"text":"I'm where?","start":8.32,"end":8.72,"sentiment":"neutral","sentiment_score":-0.172275610268116},{"text":"Sorry.","start":8.72,"end":8.88,"sentiment":"neutral","sentiment_score":-0.2848515510559082},{"text":"I didn't quite catch that.","start":8.88,"end":10.34,"sentiment":"neutral","sentiment_score":-0.2676188230514526},{"text":"I'm sorry.","start":28.18,"end":28.54,"sentiment":"neutral","sentiment_score":-0.3151214122772217}],"sentiment":"neutral","sentiment_score":-0.23556005230850793,"num_words":11,"start":0.16,"end":28.54},{"sentences":[{"text":"I have no recollection of that.","start":28.54,"end":30.18,"sentiment":"negative","sentiment_score":-0.4103741745154063},{"text":"Just it is a very bad line, actually.","start":30.18,"end":31.94,"sentiment":"negative","sentiment_score":-0.6933124214410782},{"text":"Can you just say it again?","start":31.94,"end":32.82,"sentiment":"neutral","sentiment_score":-0.2507579003771146},{"text":"It's an AI something or other.","start":32.82,"end":33.98,"sentiment":"neutral","sentiment_score":-0.2976188138127327},{"text":"I didn't quite catch it.","start":33.98,"end":35.32,"sentiment":"negative","sentiment_score":-0.3769077956676483}],"sentiment":"negative","sentiment_score":-0.42527560264833514,"num_words":31,"start":28.54,"end":35.32},{"sentences":[{"text":"Cybersecurity company.","start":48.914997,"end":50.295,"sentiment":"neutral","sentiment_score":-0.03323577716946602},{"text":"Okay.","start":50.995,"end":51.495,"sentiment":"neutral","sentiment_score":-0.036006659269332886},{"text":"It's not really my area, to be honest with you.","start":54.09,"end":56.329998,"sentiment":"neutral","sentiment_score":-0.2000557601451874},{"text":"I'm more of a product development person.","start":56.329998,"end":57.949997,"sentiment":"neutral","sentiment_score":-0.10424996486731938},{"text":"When you say cybersecurity, you're talking about product cybersecurity or IT systems?","start":58.73,"end":63.07,"sentiment":"neutral","sentiment_score":-0.04887997048596541}],"sentiment":"neutral","sentiment_score":-0.10685453796759248,"num_words":32,"start":48.914997,"end":63.07},{"sentences":[{"text":"Are you sure you're talking to the same person?","start":81.57,"end":83.170006,"sentiment":"neutral","sentiment_score":-0.027014224893516965},{"text":"I don't think that was me.","start":83.170006,"end":84.37,"sentiment":"neutral","sentiment_score":-0.33228743076324463},{"text":"I'm not in that area.","start":84.37,"end":85.41,"sentiment":"neutral","sentiment_score":-0.3302953243255615},{"text":"I don't really do IT cybersecurity things, so I don't think that was me.","start":85.41,"end":90.47,"sentiment":"negative","sentiment_score":-0.3476025973047529},{"text":"Yeah.","start":111.020004,"end":111.42,"sentiment":"neutral","sentiment_score":-0.11299441009759904}],"sentiment":"neutral","sentiment_score":-0.2533645715032305,"num_words":35,"start":81.57,"end":111.42},{"sentences":[{"text":"No.","start":111.42,"end":111.58,"sentiment":"negative","sentiment_score":-0.37853503227233887},{"text":"I don't think I'm interested in that, actually.","start":111.58,"end":113.36,"sentiment":"negative","sentiment_score":-0.4615757055580616},{"text":"I don't think that like I said, I don't really do the IT things here.","start":114.3,"end":117.1,"sentiment":"negative","sentiment_score":-0.4164587140083313},{"text":"That's not really my area.","start":117.1,"end":118.4,"sentiment":"negative","sentiment_score":-0.39065795540809634},{"text":"But I don't think that was me.","start":119.26,"end":120.78,"sentiment":"negative","sentiment_score":-0.42901863370622906}],"sentiment":"negative","sentiment_score":-0.4242900444401635,"num_words":36,"start":111.42,"end":120.78},{"sentences":[{"text":"I think you must definitely be wise crap, though.","start":120.78,"end":123.345,"sentiment":"negative","sentiment_score":-0.5743770864274766},{"text":"I don't deal with cybersecurity here at all.","start":123.425,"end":125.185,"sentiment":"negative","sentiment_score":-0.4896970000118017},{"text":"I only in a from a product perspective, but our products are not interconnected, so we don't really have that problem.","start":125.185,"end":130.225,"sentiment":"neutral","sentiment_score":-0.16298338167724155},{"text":"You know?","start":130.225,"end":130.625,"sentiment":"neutral","sentiment_score":-0.06548258475959301},{"text":"So Where are you based?","start":130.625,"end":144.66,"sentiment":"neutral","sentiment_score":-0.017980367317795752}],"sentiment":"neutral","sentiment_score":-0.2828997288727098,"num_words":45,"start":120.78,"end":144.66},{"sentences":[{"text":"I mean, it's a bit of a cold call, I think.","start":144.66,"end":146.66,"sentiment":"neutral","sentiment_score":-0.07537820528854024},{"text":"Where are you actually based?","start":146.66,"end":147.88,"sentiment":"neutral","sentiment_score":-0.032194625586271286},{"text":"In Melbourne.","start":152.42,"end":153.08,"sentiment":"neutral","sentiment_score":0.003432229161262512},{"text":"Okay.","start":153.51501,"end":153.755,"sentiment":"neutral","sentiment_score":0.05179556459188461},{"text":"Alright.","start":153.755,"end":154.255,"sentiment":"neutral","sentiment_score":0.1137213259935379}],"sentiment":"neutral","sentiment_score":-0.040887601859867576,"num_words":20,"start":144.66,"end":154.255},{"sentences":[{"text":"I'll I'll can I I'll get your number, and I'll see if the the company is interested, and I'll get that IT person to call you back if they're interested?","start":155.195,"end":162.255,"sentiment":"neutral","sentiment_score":0.07736910339444876},{"text":"If not, then we won't proceed.","start":162.71501,"end":164.235,"sentiment":"neutral","sentiment_score":-0.11074639484286308},{"text":"So what's what's the best number to call you on?","start":164.235,"end":166.08,"sentiment":"neutral","sentiment_score":0.013495851401239633},{"text":"Yeah.","start":177.12,"end":177.36,"sentiment":"neutral","sentiment_score":0.055520035326480865},{"text":"Okay.","start":177.36,"end":177.86,"sentiment":"neutral","sentiment_score":0.09317266941070557}],"sentiment":"neutral","sentiment_score":0.04042179065678889,"num_words":48,"start":155.195,"end":177.86},{"sentences":[{"text":"Yep.","start":178.72,"end":179.04001,"sentiment":"neutral","sentiment_score":0.07565486431121826},{"text":"Alright.","start":179.04001,"end":179.36,"sentiment":"neutral","sentiment_score":0.06546960771083832},{"text":"Have you got a website?","start":179.36,"end":180.24,"sentiment":"neutral","sentiment_score":0.020830185897648335},{"text":"Only an email?","start":180.24,"end":181.3,"sentiment":"neutral","sentiment_score":0.006762087034682433},{"text":"You want have you got my email?","start":181.60501,"end":188.265,"sentiment":"neutral","sentiment_score":0.014431127214006014}],"sentiment":"neutral","sentiment_score":0.021563503124258098,"num_words":17,"start":178.72,"end":188.265},{"sentences":[{"text":"Yeah.","start":189.285,"end":189.785,"sentiment":"neutral","sentiment_score":0.02105817943811417},{"text":"Yeah.","start":191.365,"end":191.685,"sentiment":"neutral","sentiment_score":0.017551612108945847},{"text":"Yeah.","start":191.685,"end":191.925,"sentiment":"neutral","sentiment_score":0.020816367119550705},{"text":"Just give me a keyword because I've got thousands of emails a day.","start":191.925,"end":194.405,"sentiment":"neutral","sentiment_score":0.012258311053021597},{"text":"What what's the company called?","start":194.405,"end":196.34,"sentiment":"neutral","sentiment_score":-0.00013285304121382068}],"sentiment":"neutral","sentiment_score":0.010386663673801064,"num_words":21,"start":189.285,"end":196.34},{"sentences":[{"text":"Vigilance.","start":201.12,"end":201.6,"sentiment":"neutral","sentiment_score":0.013835705816745758},{"text":"Let me just search on that.","start":201.6,"end":202.8,"sentiment":"neutral","sentiment_score":0.010619871939222017},{"text":"Vigilance.","start":202.8,"end":203.3,"sentiment":"neutral","sentiment_score":-0.004204409196972847},{"text":"I didn't know.","start":203.52,"end":204.34,"sentiment":"neutral","sentiment_score":-0.050589787463347115},{"text":"Oh, man.","start":204.72,"end":205.04,"sentiment":"neutral","sentiment_score":-0.14618236571550366}],"sentiment":"neutral","sentiment_score":-0.028521812735841826,"num_words":13,"start":201.12,"end":205.04},{"sentences":[{"text":"I don't have time for this hotel here.","start":205.04,"end":206.82,"sentiment":"neutral","sentiment_score":-0.23784189485013485},{"text":"No.","start":208.8,"end":209.04,"sentiment":"neutral","sentiment_score":-0.2184399962425232},{"text":"I don't have anything from vigilance.ai.","start":209.04,"end":211.065,"sentiment":"neutral","sentiment_score":-0.14691725869973501},{"text":"Just send it to me again.","start":212.585,"end":213.465,"sentiment":"neutral","sentiment_score":0.010241278757651648},{"text":"Just send it to me a second time, and I'll I'll be come to the top of the list.","start":213.465,"end":216.265,"sentiment":"neutral","sentiment_score":0.05057628942947639}],"sentiment":"neutral","sentiment_score":-0.04950703838840127,"num_words":40,"start":205.04,"end":216.265},{"sentences":[{"text":"Alright?","start":216.265,"end":216.585,"sentiment":"neutral","sentiment_score":0.06618976593017578},{"text":"And I'll I'll have a look at it.","start":216.585,"end":218.045,"sentiment":"neutral","sentiment_score":0.06138212699443102},{"text":"Yeah.","start":221.10094,"end":221.34093,"sentiment":"neutral","sentiment_score":0.19165067374706268},{"text":"Okay.","start":221.34093,"end":221.66093,"sentiment":"neutral","sentiment_score":0.16105657815933228},{"text":"Alright.","start":221.66093,"end":222.16093,"sentiment":"neutral","sentiment_score":0.16769461333751678}],"sentiment":"neutral","sentiment_score":0.08980405392746131,"num_words":12,"start":216.265,"end":222.16093},{"sentences":[{"text":"Okay.","start":223.02094,"end":223.34093,"sentiment":"neutral","sentiment_score":0.26582568883895874},{"text":"Thanks for that.","start":223.34093,"end":223.98093,"sentiment":"positive","sentiment_score":0.5396207869052887},{"text":"Bye then.","start":223.98093,"end":224.64093,"sentiment":"neutral","sentiment_score":0.32944047451019287},{"text":"Bye.","start":227.34093,"end":227.84093,"sentiment":"neutral","sentiment_score":-0.0842512771487236}],"sentiment":"positive","sentiment_score":0.3513311030609267,"num_words":7,"start":223.02094,"end":227.84093}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi, Roman. It's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: I'm where? Sorry. I didn't quite catch that.\n\nChannel 0: Oh, yeah. Vigilance AI is our AI MDR platform, Roman. We have spoken a few months ago, and at the time, you were busy, so I sent you our email. And just following up to see if now might be a better time to schedule a quick demo.\n\nChannel 1: I'm sorry. I have no recollection of that. Just it is a very bad line, actually. Can you just say it again? It's an AI something or other.\n\nI didn't quite catch it.\n\nChannel 0: Oh, yeah. It's a MDR platform. Think of us as a security analyst team that investigates everything and will only bother you when it matters. We're a cybersecurity company.\n\nChannel 1: Cybersecurity company. Okay.\n\nChannel 0: Yeah.\n\nChannel 1: It's not really my area, to be honest with you. I'm more of a product development person. When you say cybersecurity, you're talking about product cybersecurity or IT systems?\n\nChannel 0: Oh, IT. Well, we run an AI SoC with a human in the loop for twenty four seven. And you were quite interested when I mentioned that we improve your cybersecurity without increasing security spend.\n\nChannel 1: Are you sure you're talking to the same person? I don't think that was me. I'm not in that area. I don't really do IT cybersecurity things, so I don't think that was me.\n\nChannel 0: Oh, alright. Great, Roman. I don't think that you can recall that because it's been months ago as for my notes here. And, well, I was just checking back if, maybe you're available for a demo so that we can assure you that they can understand, how we can help your, well, you guys.\n\nChannel 1: Yeah. No. I don't think I'm interested in that, actually. I don't think that like I said, I don't really do the IT things here. That's not really my area.\n\nBut I don't think that was me. I think you must definitely be wise crap, though. I don't deal with cybersecurity here at all. I only in a from a product perspective, but our products are not interconnected, so we don't really have that problem. You know?\n\nSo\n\nChannel 0: I see. Well, I totally understand. Well, is there anybody that I can speak to regarding this? So maybe we can present this and we can help you guys.\n\nChannel 1: Where are you based? I mean, it's a bit of a cold call, I think. Where are you actually based?\n\nChannel 0: Oh, yeah. So, yeah, cold call. We're based in Melbourne, Robert.\n\nChannel 1: In Melbourne. Okay. Alright. I'll I'll can I I'll get your number, and I'll see if the the company is interested, and I'll get that IT person to call you back if they're interested? If not, then we won't proceed.\n\nSo what's what's the best number to call you on?\n\nChannel 0: Oh, yeah. You can call me on this number, but I I can certainly send your email if that works. That way you can look at look at us more in the website if\n\nChannel 1: Yeah.\n\nChannel 0: you're\n\nChannel 1: Okay.\n\nChannel 0: interested with that.\n\nChannel 1: Yep. Alright. Have you got a website? Only an email? You want have you got my\n\nChannel 0: Yeah. I I think we send you an email in r dot\n\nChannel 1: email?\n\nChannel 0: griffender at micro\n\nChannel 1: Yeah.\n\nChannel 0: space dot com dot a u. Is that yours?\n\nChannel 1: Yeah. Yeah. Just give me a keyword because I've got thousands of emails a day. What what's the company called?\n\nChannel 0: The company is called Vigilance AI.\n\nChannel 1: Vigilance. Let me just search on that. Vigilance. I didn't know. Oh, man.\n\nI don't have time for this hotel here. No. I don't have anything from vigilance.ai. Just send it to me again. Just send it to me a second time, and I'll I'll be come to the top of the list.\n\nAlright? And I'll I'll have a look at it.\n\nChannel 0: Oh, certainly. Well, I really appreciate it, Roman. I'll\n\nChannel 1: Yeah. Okay.\n\nChannel 0: send it\n\nChannel 1: Alright.\n\nChannel 0: to you after this. Okay?\n\nChannel 1: Okay. Thanks for that. Bye then.\n\nChannel 0: Alright then. You have a great day. Take care. Bye bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.00657913601025939}],"sentiment":"neutral","sentiment_score":0.00657913601025939,"channel":1,"num_words":1,"start":0.16,"end":0.65999997},{"sentences":[{"text":"Oh, hi, Roman.","start":1.8399999,"end":2.98,"sentiment":"neutral","sentiment_score":0.033267984787623085},{"text":"It's Andrew from Vigilance AI.","start":3.28,"end":5.46,"sentiment":"neutral","sentiment_score":0.0652722492814064},{"text":"Have I caught you in a bad time?","start":5.7599998,"end":7.54,"sentiment":"neutral","sentiment_score":-0.1578239919617772}],"sentiment":"neutral","sentiment_score":-0.052276670932769775,"channel":0,"num_words":16,"start":1.8399999,"end":7.54},{"sentences":[{"text":"I'm where?","start":8.32,"end":8.72,"sentiment":"neutral","sentiment_score":-0.172275610268116},{"text":"Sorry.","start":8.72,"end":8.88,"sentiment":"neutral","sentiment_score":-0.2848515510559082},{"text":"I didn't quite catch that.","start":8.88,"end":10.34,"sentiment":"neutral","sentiment_score":-0.2676188230514526}],"sentiment":"neutral","sentiment_score":-0.24593711085617542,"channel":1,"num_words":8,"start":8.32,"end":10.34},{"sentences":[{"text":"Oh, yeah.","start":11.2,"end":11.86,"sentiment":"neutral","sentiment_score":-0.0047710081562399856},{"text":"Vigilance AI is our AI MDR platform, Roman.","start":11.92,"end":15.78,"sentiment":"neutral","sentiment_score":0.05899415770545602},{"text":"We have spoken a few months ago, and at the time, you were busy, so I sent you our email.","start":16.375,"end":20.875,"sentiment":"neutral","sentiment_score":0.014171440992504359},{"text":"And just following up to see if now might be a better time to schedule a quick demo.","start":21.575,"end":26.395,"sentiment":"neutral","sentiment_score":0.09831329352325863}],"sentiment":"neutral","sentiment_score":0.05240581976249814,"channel":0,"num_words":48,"start":11.2,"end":26.395},{"sentences":[{"text":"I'm sorry.","start":28.18,"end":28.54,"sentiment":"neutral","sentiment_score":-0.3151214122772217},{"text":"I have no recollection of that.","start":28.54,"end":30.18,"sentiment":"negative","sentiment_score":-0.4103741745154063},{"text":"Just it is a very bad line, actually.","start":30.18,"end":31.94,"sentiment":"negative","sentiment_score":-0.6933124214410782},{"text":"Can you just say it again?","start":31.94,"end":32.82,"sentiment":"neutral","sentiment_score":-0.2507579003771146},{"text":"It's an AI something or other.","start":32.82,"end":33.98,"sentiment":"neutral","sentiment_score":-0.2976188138127327}],"sentiment":"negative","sentiment_score":-0.42604455458266394,"channel":1,"num_words":28,"start":28.18,"end":33.98},{"sentences":[{"text":"I didn't quite catch it.","start":33.98,"end":35.32,"sentiment":"negative","sentiment_score":-0.3769077956676483}],"sentiment":"negative","sentiment_score":-0.3769077956676483,"channel":1,"num_words":5,"start":33.98,"end":35.32},{"sentences":[{"text":"Oh, yeah.","start":36.02,"end":36.42,"sentiment":"neutral","sentiment_score":-0.030490973964333534},{"text":"It's a MDR platform.","start":36.42,"end":38.36,"sentiment":"neutral","sentiment_score":0.0359311755746603},{"text":"Think of us as a security analyst team that investigates everything and will only bother you when it matters.","start":38.66,"end":45.454998,"sentiment":"neutral","sentiment_score":0.03973412827441567},{"text":"We're a cybersecurity company.","start":45.595,"end":47.535,"sentiment":"neutral","sentiment_score":0.0010842196643352509}],"sentiment":"neutral","sentiment_score":0.029035450697972857,"channel":0,"num_words":29,"start":36.02,"end":47.535},{"sentences":[{"text":"Cybersecurity company.","start":48.914997,"end":50.295,"sentiment":"neutral","sentiment_score":-0.03323577716946602},{"text":"Okay.","start":50.995,"end":51.495,"sentiment":"neutral","sentiment_score":-0.036006659269332886}],"sentiment":"neutral","sentiment_score":-0.03415940453608831,"channel":1,"num_words":3,"start":48.914997,"end":51.495},{"sentences":[{"text":"Yeah.","start":51.275,"end":51.775,"sentiment":"neutral","sentiment_score":-0.06304889917373657}],"sentiment":"neutral","sentiment_score":-0.06304889917373657,"channel":0,"num_words":1,"start":51.275,"end":51.775},{"sentences":[{"text":"It's not really my area, to be honest with you.","start":54.09,"end":56.329998,"sentiment":"neutral","sentiment_score":-0.2000557601451874},{"text":"I'm more of a product development person.","start":56.329998,"end":57.949997,"sentiment":"neutral","sentiment_score":-0.10424996486731938},{"text":"When you say cybersecurity, you're talking about product cybersecurity or IT systems?","start":58.73,"end":63.07,"sentiment":"neutral","sentiment_score":-0.04887997048596541}],"sentiment":"neutral","sentiment_score":-0.11437472418464463,"channel":1,"num_words":29,"start":54.09,"end":63.07},{"sentences":[{"text":"Oh, IT.","start":64.15,"end":64.89,"sentiment":"neutral","sentiment_score":-0.032006099820137024},{"text":"Well, we run an AI SoC with a human in the loop for twenty four seven.","start":66.07,"end":70.715004,"sentiment":"neutral","sentiment_score":0.03671491285786033},{"text":"And you were quite interested when I mentioned that we improve your cybersecurity without increasing security spend.","start":71.015,"end":78.075,"sentiment":"neutral","sentiment_score":0.026091359117451834}],"sentiment":"neutral","sentiment_score":0.027627986030919212,"channel":0,"num_words":35,"start":64.15,"end":78.075},{"sentences":[{"text":"Are you sure you're talking to the same person?","start":81.57,"end":83.170006,"sentiment":"neutral","sentiment_score":-0.027014224893516965},{"text":"I don't think that was me.","start":83.170006,"end":84.37,"sentiment":"neutral","sentiment_score":-0.33228743076324463},{"text":"I'm not in that area.","start":84.37,"end":85.41,"sentiment":"neutral","sentiment_score":-0.3302953243255615},{"text":"I don't really do IT cybersecurity things, so I don't think that was me.","start":85.41,"end":90.47,"sentiment":"negative","sentiment_score":-0.3476025973047529}],"sentiment":"neutral","sentiment_score":-0.25749310566221967,"channel":1,"num_words":34,"start":81.57,"end":90.47},{"sentences":[{"text":"Oh, alright.","start":91.47,"end":92.270004,"sentiment":"neutral","sentiment_score":-0.0007334556430578232},{"text":"Great, Roman.","start":92.270004,"end":93.090004,"sentiment":"neutral","sentiment_score":0.2821867763996124},{"text":"I don't think that you can recall that because it's been months ago as for my notes 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problem.","start":125.185,"end":130.225,"sentiment":"neutral","sentiment_score":-0.16298338167724155},{"text":"You know?","start":130.225,"end":130.625,"sentiment":"neutral","sentiment_score":-0.06548258475959301}],"sentiment":"neutral","sentiment_score":-0.33284502975801206,"channel":1,"num_words":47,"start":119.26,"end":130.625},{"sentences":[{"text":"So","start":130.625,"end":130.865,"sentiment":"neutral","sentiment_score":-0.03972160071134567}],"sentiment":"neutral","sentiment_score":-0.03972160071134567,"channel":1,"num_words":1,"start":130.625,"end":130.865},{"sentences":[{"text":"I see.","start":132.435,"end":132.915,"sentiment":"neutral","sentiment_score":-0.01478959247469902},{"text":"Well, I totally understand.","start":132.915,"end":134.135,"sentiment":"neutral","sentiment_score":0.08010081760585308},{"text":"Well, is there anybody that I can speak to regarding this?","start":134.755,"end":139.075,"sentiment":"neutral","sentiment_score":0.036700847135348755},{"text":"So maybe we can present this and we can help you guys.","start":139.075,"end":142.97,"sentiment":"neutral","sentiment_score":0.20303916931152344}],"sentiment":"neutral","sentiment_score":0.10796563571383214,"channel":0,"num_words":29,"start":132.435,"end":142.97},{"sentences":[{"text":"Where are you based?","start":143.94,"end":144.66,"sentiment":"neutral","sentiment_score":-0.012545058969408274},{"text":"I mean, it's a bit of a cold call, I think.","start":144.66,"end":146.66,"sentiment":"neutral","sentiment_score":-0.07537820528854024},{"text":"Where are you actually based?","start":146.66,"end":147.88,"sentiment":"neutral","sentiment_score":-0.032194625586271286}],"sentiment":"neutral","sentiment_score":-0.0520156810991466,"channel":1,"num_words":20,"start":143.94,"end":147.88},{"sentences":[{"text":"Oh, yeah.","start":148.23,"end":148.63,"sentiment":"neutral","sentiment_score":-0.0023458204232156277},{"text":"So, yeah, cold call.","start":148.63,"end":150.57,"sentiment":"neutral","sentiment_score":-0.0030245529487729073},{"text":"We're based in Melbourne, Robert.","start":150.79001,"end":152.65,"sentiment":"neutral","sentiment_score":0.006429946981370449}],"sentiment":"neutral","sentiment_score":0.0013963529332117598,"channel":0,"num_words":11,"start":148.23,"end":152.65},{"sentences":[{"text":"In Melbourne.","start":152.42,"end":153.08,"sentiment":"neutral","sentiment_score":0.003432229161262512},{"text":"Okay.","start":153.51501,"end":153.755,"sentiment":"neutral","sentiment_score":0.05179556459188461},{"text":"Alright.","start":153.755,"end":154.255,"sentiment":"neutral","sentiment_score":0.1137213259935379},{"text":"I'll I'll can I I'll get your number, and I'll see if the the company is interested, and I'll get that IT person to call you back if they're interested?","start":155.195,"end":162.255,"sentiment":"neutral","sentiment_score":0.07736910339444876},{"text":"If not, then we won't proceed.","start":162.71501,"end":164.235,"sentiment":"neutral","sentiment_score":-0.11074639484286308}],"sentiment":"neutral","sentiment_score":0.045724402042105795,"channel":1,"num_words":40,"start":152.42,"end":164.235},{"sentences":[{"text":"So what's what's the best number to call you on?","start":164.235,"end":166.08,"sentiment":"neutral","sentiment_score":0.013495851401239633}],"sentiment":"neutral","sentiment_score":0.013495851401239633,"channel":1,"num_words":10,"start":164.235,"end":166.08},{"sentences":[{"text":"Oh, yeah.","start":167.01999,"end":167.34,"sentiment":"neutral","sentiment_score":0.05953429639339447},{"text":"You can call me on this number, but I I can certainly send your email if that works.","start":167.34,"end":172.54,"sentiment":"neutral","sentiment_score":0.11815255425042576},{"text":"That way you can look at look at us more in the website 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my","start":181.60501,"end":182.985,"sentiment":"neutral","sentiment_score":0.012813562216858069}],"sentiment":"neutral","sentiment_score":0.021402689744718373,"channel":1,"num_words":16,"start":178.72,"end":182.985},{"sentences":[{"text":"Yeah.","start":182.89499,"end":183.055,"sentiment":"neutral","sentiment_score":0.026839125901460648},{"text":"I I think we send you an email in r dot","start":183.055,"end":187.795,"sentiment":"neutral","sentiment_score":0.029907862063158642}],"sentiment":"neutral","sentiment_score":0.02965213404968381,"channel":0,"num_words":12,"start":182.89499,"end":187.795},{"sentences":[{"text":"email?","start":187.765,"end":188.265,"sentiment":"neutral","sentiment_score":0.024136517196893692}],"sentiment":"neutral","sentiment_score":0.024136517196893692,"channel":1,"num_words":1,"start":187.765,"end":188.265},{"sentences":[{"text":"griffender at micro","start":188.015,"end":189.69499,"sentiment":"neutral","sentiment_score":0.012161948097248873}],"sentiment":"neutral","sentiment_score":0.012161948097248873,"channel":0,"num_words":3,"start":188.015,"end":189.69499},{"sentences":[{"text":"Yeah.","start":189.285,"end":189.785,"sentiment":"neutral","sentiment_score":0.02105817943811417}],"sentiment":"neutral","sentiment_score":0.02105817943811417,"channel":1,"num_words":1,"start":189.285,"end":189.785},{"sentences":[{"text":"space dot com dot a u.","start":189.69499,"end":190.89499,"sentiment":"neutral","sentiment_score":0.019833759715159733},{"text":"Is that yours?","start":190.89499,"end":191.715,"sentiment":"neutral","sentiment_score":0.0306260259822011}],"sentiment":"neutral","sentiment_score":0.023431181804173522,"channel":0,"num_words":9,"start":189.69499,"end":191.715},{"sentences":[{"text":"Yeah.","start":191.365,"end":191.685,"sentiment":"neutral","sentiment_score":0.017551612108945847},{"text":"Yeah.","start":191.685,"end":191.925,"sentiment":"neutral","sentiment_score":0.020816367119550705},{"text":"Just give me a keyword because I've got thousands of emails a day.","start":191.925,"end":194.405,"sentiment":"neutral","sentiment_score":0.012258311053021597},{"text":"What what's the company called?","start":194.405,"end":196.34,"sentiment":"neutral","sentiment_score":-0.00013285304121382068}],"sentiment":"neutral","sentiment_score":0.00985308788558541,"channel":1,"num_words":20,"start":191.365,"end":196.34},{"sentences":[{"text":"The company is called Vigilance AI.","start":197.09,"end":199.75,"sentiment":"neutral","sentiment_score":0.01713178198163708}],"sentiment":"neutral","sentiment_score":0.01713178198163708,"channel":0,"num_words":6,"start":197.09,"end":199.75},{"sentences":[{"text":"Vigilance.","start":201.12,"end":201.6,"sentiment":"neutral","sentiment_score":0.013835705816745758},{"text":"Let me just search on that.","start":201.6,"end":202.8,"sentiment":"neutral","sentiment_score":0.010619871939222017},{"text":"Vigilance.","start":202.8,"end":203.3,"sentiment":"neutral","sentiment_score":-0.004204409196972847},{"text":"I didn't know.","start":203.52,"end":204.34,"sentiment":"neutral","sentiment_score":-0.050589787463347115},{"text":"Oh, man.","start":204.72,"end":205.04,"sentiment":"neutral","sentiment_score":-0.14618236571550366}],"sentiment":"neutral","sentiment_score":-0.028521812735841826,"channel":1,"num_words":13,"start":201.12,"end":205.04},{"sentences":[{"text":"I don't have time for this hotel 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that.","start":223.34093,"end":223.98093,"sentiment":"positive","sentiment_score":0.5396207869052887},{"text":"Bye then.","start":223.98093,"end":224.64093,"sentiment":"neutral","sentiment_score":0.32944047451019287}],"sentiment":"positive","sentiment_score":0.4239281664292018,"channel":1,"num_words":6,"start":223.02094,"end":224.64093},{"sentences":[{"text":"Alright then.","start":225.24,"end":225.72,"sentiment":"neutral","sentiment_score":0.13329587876796722},{"text":"You have a great day.","start":225.72,"end":226.6,"sentiment":"positive","sentiment_score":0.8652876615524292},{"text":"Take care.","start":226.6,"end":227.16,"sentiment":"positive","sentiment_score":0.7350234389305115},{"text":"Bye bye.","start":227.16,"end":227.82,"sentiment":"neutral","sentiment_score":0.2954660803079605}],"sentiment":"positive","sentiment_score":0.6049099185250022,"channel":0,"num_words":11,"start":225.24,"end":227.82},{"sentences":[{"text":"Bye.","start":227.34093,"end":227.84093,"sentiment":"neutral","sentiment_score":-0.0842512771487236}],"sentiment":"neutral","sentiment_score":-0.0842512771487236,"channel":1,"num_words":1,"start":227.34093,"end":227.84093}]},"summary":{"result":"success","short":"An agent from Carrefourance AI calls a customer named Roman to follow up on their previous conversation about their AI MDR platform. The agent explains that their company is a cybersecurity company and offers a demo, but the customer is not interested and is only interested in their product development and security. The agent offers to contact the IT person and get their number, but the customer is unable to provide their email address and asks the agent to send an email instead."},"intents":{"segments":[{"text":"Vigilance AI is our AI MDR platform, Roman. We have spoken a few months ago, and at the time, you were busy, so I sent you our email. And just following up to see if now might be a better time to schedule a quick demo.","start_word":27,"end_word":72,"intents":[{"intent":"Schedule demo","confidence_score":0.28391448}]},{"text":"Well, is there anybody that I can speak to regarding this? So maybe we can present this and we can help you guys. Where are you based?","start_word":375,"end_word":401,"intents":[{"intent":"Gather information","confidence_score":0.0008205399}]},{"text":"I'll I'll can I I'll get your number, and I'll see if the the company is interested, and I'll get that IT person to call you back if they're interested?","start_word":433,"end_word":462,"intents":[{"intent":"Request call back","confidence_score":0.015875269}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi, Roman. It's Andrew from Vigilance AI. Have I caught you in a bad time? I'm where? Sorry. I didn't quite catch that. Oh, yeah. Vigilance AI is our AI MDR platform, Roman. We have spoken a few months ago, and at the time, you were busy, so I sent you our email. And just following up to see if now might be a better time to schedule a quick demo. I'm sorry.","start_word":0,"end_word":74,"sentiment":"neutral","sentiment_score":-0.023983929306268692},{"text":"I have no recollection of that. Just it is a very bad line, actually.","start_word":75,"end_word":88,"sentiment":"negative","sentiment_score":-0.555181622505188},{"text":"Can you just say it again? It's an AI something or other.","start_word":89,"end_word":100,"sentiment":"neutral","sentiment_score":-0.2777496576309204},{"text":"I didn't quite catch it.","start_word":101,"end_word":105,"sentiment":"negative","sentiment_score":-0.3702114522457123},{"text":"Oh, yeah. It's a MDR platform. Think of us as a security analyst team that investigates everything and will only bother you when it matters. We're a cybersecurity company. Cybersecurity company. Okay. Yeah. It's not really my area, to be honest with you. I'm more of a product development person. When you say cybersecurity, you're talking about product cybersecurity or IT systems? Oh, IT. Well, we run an AI SoC with a human in the loop for twenty four seven. And you were quite interested when I mentioned that we improve your cybersecurity without increasing security spend. Are you sure you're talking to the same person? I don't think that was me.","start_word":106,"end_word":217,"sentiment":"neutral","sentiment_score":-0.040169596672058105},{"text":"I'm not in that area. I don't really do IT cybersecurity things, so I don't think that was me.","start_word":218,"end_word":236,"sentiment":"negative","sentiment_score":-0.3414659798145294},{"text":"Oh, alright. Great, Roman. I don't think that you can recall that because it's been months ago as for my notes here. And, well, I was just checking back if, maybe you're available for a demo so that we can assure you that they can understand, how we can help your, well, you guys. Yeah.","start_word":237,"end_word":291,"sentiment":"neutral","sentiment_score":0.12775887548923492},{"text":"No. I don't think I'm interested in that, actually. I don't think that like I said, I don't really do the IT things here. That's not really my area. But I don't think that was me. I think you must definitely be wise crap, though. I don't deal with cybersecurity here at all.","start_word":292,"end_word":344,"sentiment":"negative","sentiment_score":-0.4559535086154938},{"text":"I only in a from a product perspective, but our products are not interconnected, so we don't really have that problem. You know? So I see. Well, I totally understand. Well, is there anybody that I can speak to regarding this? So maybe we can present this and we can help you guys. Where are you based? I mean, it's a bit of a cold call, I think. Where are you actually based? Oh, yeah. So, yeah, cold call. We're based in Melbourne, Robert. In Melbourne. Okay. Alright. I'll I'll can I I'll get your number, and I'll see if the the company is interested, and I'll get that IT person to call you back if they're interested? If not, then we won't proceed. So what's what's the best number to call you on? Oh, yeah. You can call me on this number, but I I can certainly send your email if that works. That way you can look at look at us more in the website if Yeah. you're Okay. interested with that. Yep. Alright. Have you got a website? Only an email? You want have you got my Yeah. I I think we send you an email in r dot email? griffender at micro Yeah. space dot com dot a u. Is that yours? Yeah. Yeah. Just give me a keyword because I've got thousands of emails a day. What what's the company called? The company is called Vigilance AI. Vigilance. Let me just search on that. Vigilance. I didn't know. Oh, man. I don't have time for this hotel here. No. I don't have anything from vigilance.ai. Just send it to me again. Just send it to me a second time, and I'll I'll be come to the top of the list. Alright? And I'll I'll have a look at it. Oh, certainly.","start_word":345,"end_word":650,"sentiment":"neutral","sentiment_score":0.011487005278468132},{"text":"Well, I really appreciate it, Roman.","start_word":651,"end_word":656,"sentiment":"positive","sentiment_score":0.4863542914390564},{"text":"I'll Yeah. Okay. send it Alright. to you after this. Okay? Okay.","start_word":657,"end_word":668,"sentiment":"neutral","sentiment_score":0.206318199634552},{"text":"Thanks for that.","start_word":669,"end_word":671,"sentiment":"positive","sentiment_score":0.5190184712409973},{"text":"Bye then. Alright then.","start_word":672,"end_word":675,"sentiment":"neutral","sentiment_score":0.24405944347381592},{"text":"You have a great day. Take care.","start_word":676,"end_word":682,"sentiment":"positive","sentiment_score":0.819527804851532},{"text":"Bye bye. Bye.","start_word":683,"end_word":685,"sentiment":"neutral","sentiment_score":0.2379358410835266}],"average":{"sentiment":"neutral","sentiment_score":-0.03405190638334203}}}}