{"metadata":{"transaction_key":"deprecated","request_id":"019fc537-de4a-75b0-918f-4b437ab2a157","sha256":"d70e440f0b5b1557a67d31726c52ce3d1df06d33c7cc74b3492f3fc5dbab0282","created":"2026-08-03T01:23:22.077Z","duration":62.99994,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":220,"output_tokens":48},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":248,"output_tokens":248},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":248,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Hello. Good yes. Hi. Good morning, Ali. Yeah. Good day to you, Ali. This is Mary calling from Bigelance dot ai. I hope you're still doing well. You may or may not remember, Ali, we spoke with you a month ago, and at that time, you were busy. So we sent you an email with some information about Vigilance AI. And we just wanted to follow-up and see if now might be a better chance to I don't know. This is all about for cybersecurity or MA powered MDR or SOC? We just yeah. We just wanted to check if possible to have a quick demo with you just to present our company, who we are, and what we do. Oh, I see. I I see.","confidence":0.9970703,"words":[{"word":"hello","start":1.76,"end":2.26,"confidence":0.9555664,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.00858994759619236},{"word":"hello","start":3.4399998,"end":3.84,"confidence":0.78515625,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.028232628479599953},{"word":"good","start":3.84,"end":4.08,"confidence":0.99316406,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.2880638837814331},{"word":"yes","start":4.24,"end":4.48,"confidence":0.9926758,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":0.23725411295890808},{"word":"hi","start":4.48,"end":4.72,"confidence":0.99853516,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2559560537338257},{"word":"good","start":4.72,"end":4.88,"confidence":1.0,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.4262676239013672},{"word":"morning","start":4.88,"end":5.2799997,"confidence":0.97753906,"punctuated_word":"morning,","sentiment":"positive","sentiment_score":0.3558218479156494},{"word":"ali","start":5.2799997,"end":5.7799997,"confidence":0.7717285,"punctuated_word":"Ali.","sentiment":"neutral","sentiment_score":0.31755679845809937},{"word":"yeah","start":7.2799997,"end":7.7799997,"confidence":0.95947266,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.32502225041389465},{"word":"good","start":7.9199996,"end":8.16,"confidence":0.9941406,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5439632534980774},{"word":"day","start":8.16,"end":8.32,"confidence":0.6713867,"punctuated_word":"day","sentiment":"positive","sentiment_score":0.5513355135917664},{"word":"to","start":8.32,"end":8.4,"confidence":1.0,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.48719730973243713},{"word":"you","start":8.4,"end":8.639999,"confidence":0.9995117,"punctuated_word":"you,","sentiment":"positive","sentiment_score":0.4580718278884888},{"word":"ali","start":8.639999,"end":9.139999,"confidence":1.0,"punctuated_word":"Ali.","sentiment":"positive","sentiment_score":0.4389685392379761},{"word":"this","start":9.44,"end":9.679999,"confidence":0.6557617,"punctuated_word":"This","sentiment":"positive","sentiment_score":0.3443669080734253},{"word":"is","start":9.679999,"end":10.08,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.25745150446891785},{"word":"mary","start":10.08,"end":10.58,"confidence":0.9951172,"punctuated_word":"Mary","sentiment":"neutral","sentiment_score":0.23244637250900269},{"word":"calling","start":10.719999,"end":11.04,"confidence":0.98828125,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.2660742402076721},{"word":"from","start":11.04,"end":11.54,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.2926391661167145},{"word":"bigelance","start":11.679999,"end":12.179999,"confidence":0.40555826,"punctuated_word":"Bigelance","sentiment":"neutral","sentiment_score":0.3225570023059845},{"word":"dot","start":12.559999,"end":12.639999,"confidence":0.53808594,"punctuated_word":"dot","sentiment":"positive","sentiment_score":0.3951275944709778},{"word":"ai","start":12.639999,"end":13.12,"confidence":0.98258466,"punctuated_word":"ai.","sentiment":"positive","sentiment_score":0.38545095920562744},{"word":"i","start":13.12,"end":13.2,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.5299264192581177},{"word":"hope","start":13.2,"end":13.44,"confidence":1.0,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.5997929573059082},{"word":"you're","start":13.44,"end":13.679999,"confidence":1.0,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.513764500617981},{"word":"still","start":13.679999,"end":14.0,"confidence":1.0,"punctuated_word":"still","sentiment":"positive","sentiment_score":0.43080419301986694},{"word":"doing","start":14.0,"end":14.4,"confidence":0.9980469,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.5286123752593994},{"word":"well","start":14.4,"end":14.9,"confidence":1.0,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.4442565143108368},{"word":"you","start":16.415,"end":16.655,"confidence":0.96435547,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.0015442296862602234},{"word":"may","start":16.655,"end":16.895,"confidence":0.99902344,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.019787706434726715},{"word":"or","start":16.895,"end":16.975,"confidence":0.984375,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.04525456950068474},{"word":"may","start":16.975,"end":17.215,"confidence":0.99902344,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.047313809394836426},{"word":"not","start":17.215,"end":17.455,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.035446733236312866},{"word":"remember","start":17.455,"end":17.935,"confidence":0.9802246,"punctuated_word":"remember,","sentiment":"neutral","sentiment_score":-0.020709820091724396},{"word":"ali","start":17.935,"end":18.255001,"confidence":0.71728516,"punctuated_word":"Ali,","sentiment":"neutral","sentiment_score":-0.03624145686626434},{"word":"we","start":18.255001,"end":18.415,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.0184614360332489},{"word":"spoke","start":18.415,"end":18.735,"confidence":1.0,"punctuated_word":"spoke","sentiment":"neutral","sentiment_score":-0.0036617256700992584},{"word":"with","start":18.735,"end":18.975,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.01134173944592476},{"word":"you","start":18.975,"end":19.215,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.013111509382724762},{"word":"a","start":19.215,"end":19.295,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.016126040369272232},{"word":"month","start":19.295,"end":19.615,"confidence":0.921875,"punctuated_word":"month","sentiment":"neutral","sentiment_score":-0.016635600477457047},{"word":"ago","start":19.615,"end":19.935,"confidence":0.8378906,"punctuated_word":"ago,","sentiment":"neutral","sentiment_score":-0.004226665943861008},{"word":"and","start":19.935,"end":20.255001,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.027171630412340164},{"word":"at","start":20.255001,"end":20.415,"confidence":0.96240234,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.06546953320503235},{"word":"that","start":20.415,"end":20.575,"confidence":0.56103516,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0277259424328804},{"word":"time","start":20.575,"end":20.815,"confidence":0.89697266,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":-0.07168285548686981},{"word":"you","start":20.815,"end":20.975,"confidence":0.9941406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.12576419115066528},{"word":"were","start":20.975,"end":21.215,"confidence":1.0,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.13975712656974792},{"word":"busy","start":21.215,"end":21.535,"confidence":0.9914551,"punctuated_word":"busy.","sentiment":"neutral","sentiment_score":-0.05172073468565941},{"word":"so","start":21.535,"end":21.775,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.008136168122291565},{"word":"we","start":21.775,"end":21.935,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.04886290431022644},{"word":"sent","start":21.935,"end":22.175,"confidence":0.9921875,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.03999898210167885},{"word":"you","start":22.175,"end":22.335,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06009591370820999},{"word":"an","start":22.335,"end":22.575,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.06285660713911057},{"word":"email","start":22.575,"end":23.075,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.09704339504241943},{"word":"with","start":23.615,"end":23.935001,"confidence":0.99316406,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.09007544815540314},{"word":"some","start":23.935001,"end":24.255001,"confidence":1.0,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.06681853532791138},{"word":"information","start":24.255001,"end":24.755001,"confidence":1.0,"punctuated_word":"information","sentiment":"neutral","sentiment_score":0.10080514848232268},{"word":"about","start":24.975,"end":25.455,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.09276839345693588},{"word":"vigilance","start":25.455,"end":25.955,"confidence":0.9970703,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.0638187825679779},{"word":"ai","start":26.335,"end":26.835,"confidence":0.7910156,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.07476425170898438},{"word":"and","start":27.41,"end":27.57,"confidence":1.0,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.055959302932024},{"word":"we","start":27.57,"end":27.73,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.07042691111564636},{"word":"just","start":27.73,"end":27.97,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.05223510414361954},{"word":"wanted","start":27.97,"end":28.289999,"confidence":1.0,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.055204637348651886},{"word":"to","start":28.289999,"end":28.53,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.09211883693933488},{"word":"follow-up","start":28.53,"end":29.03,"confidence":1.0,"punctuated_word":"follow-up","sentiment":"neutral","sentiment_score":0.12213354557752608},{"word":"and","start":29.09,"end":29.25,"confidence":0.99316406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.05867941677570343},{"word":"see","start":29.25,"end":29.49,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.06550933420658112},{"word":"if","start":29.49,"end":29.65,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.05721412971615791},{"word":"now","start":29.65,"end":29.89,"confidence":0.9980469,"punctuated_word":"now","sentiment":"neutral","sentiment_score":-0.005662985146045685},{"word":"might","start":29.89,"end":30.13,"confidence":0.99902344,"punctuated_word":"might","sentiment":"neutral","sentiment_score":0.04480929672718048},{"word":"be","start":30.13,"end":30.29,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.019637152552604675},{"word":"a","start":30.29,"end":30.45,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0008127912878990173},{"word":"better","start":30.45,"end":30.77,"confidence":1.0,"punctuated_word":"better","sentiment":"neutral","sentiment_score":-0.01790349930524826},{"word":"chance","start":30.77,"end":31.27,"confidence":1.0,"punctuated_word":"chance","sentiment":"neutral","sentiment_score":-0.06385224312543869},{"word":"to","start":31.33,"end":31.57,"confidence":0.99316406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.051180630922317505},{"word":"i","start":34.45,"end":34.61,"confidence":0.30932617,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1220790296792984},{"word":"don't","start":34.61,"end":34.77,"confidence":0.8378906,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.11473854631185532},{"word":"know","start":34.77,"end":34.93,"confidence":0.98657227,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.092505544424057},{"word":"this","start":34.93,"end":35.09,"confidence":0.9980469,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.08110759407281876},{"word":"is","start":35.09,"end":35.25,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.04225410521030426},{"word":"all","start":35.25,"end":35.489998,"confidence":0.9873047,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.016286011785268784},{"word":"about","start":35.489998,"end":35.73,"confidence":0.99902344,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.030471283942461017},{"word":"for","start":35.73,"end":36.05,"confidence":0.9248047,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.02383510209619999},{"word":"cybersecurity","start":36.05,"end":36.55,"confidence":0.88671875,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":-0.009251831099390984},{"word":"or","start":37.65,"end":38.05,"confidence":0.95166016,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.013692427426576614},{"word":"ma","start":38.05,"end":38.55,"confidence":0.40673828,"punctuated_word":"MA","sentiment":"neutral","sentiment_score":-0.02169230952858925},{"word":"powered","start":39.17,"end":39.57,"confidence":0.8833008,"punctuated_word":"powered","sentiment":"neutral","sentiment_score":0.005388785153627396},{"word":"mdr","start":39.57,"end":40.07,"confidence":0.9226074,"punctuated_word":"MDR","sentiment":"neutral","sentiment_score":-0.008137496188282967},{"word":"or","start":40.29,"end":40.61,"confidence":0.79052734,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.008750975131988525},{"word":"soc","start":40.61,"end":41.11,"confidence":0.6862793,"punctuated_word":"SOC?","sentiment":"neutral","sentiment_score":-0.015461648814380167},{"word":"we","start":43.325,"end":43.565,"confidence":0.9560547,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.014736924320459366},{"word":"just","start":43.565,"end":43.805,"confidence":0.99609375,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.01060599833726883},{"word":"yeah","start":44.445,"end":44.845,"confidence":0.9682617,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.014803145080804825},{"word":"we","start":44.845,"end":45.005,"confidence":0.99902344,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.013437673449516296},{"word":"just","start":45.005,"end":45.245,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.008889194577932358},{"word":"wanted","start":45.245,"end":45.645,"confidence":1.0,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.025531616061925888},{"word":"to","start":45.645,"end":45.725,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.042327143251895905},{"word":"check","start":45.725,"end":46.045,"confidence":1.0,"punctuated_word":"check","sentiment":"neutral","sentiment_score":0.0597725547850132},{"word":"if","start":46.045,"end":46.285,"confidence":0.9223633,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.04240915924310684},{"word":"possible","start":46.285,"end":46.765,"confidence":0.9921875,"punctuated_word":"possible","sentiment":"neutral","sentiment_score":0.0514858141541481},{"word":"to","start":46.765,"end":46.925,"confidence":0.99121094,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04539947584271431},{"word":"have","start":46.925,"end":47.165,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.04280189424753189},{"word":"a","start":47.165,"end":47.405,"confidence":0.98828125,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.04462968185544014},{"word":"quick","start":47.405,"end":47.725,"confidence":0.9921875,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.07348105311393738},{"word":"demo","start":47.725,"end":48.045,"confidence":1.0,"punctuated_word":"demo","sentiment":"neutral","sentiment_score":0.06760071218013763},{"word":"with","start":48.045,"end":48.205,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.08052711933851242},{"word":"you","start":48.205,"end":48.705,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07240461558103561},{"word":"just","start":49.085,"end":49.325,"confidence":0.8964844,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.07925957441329956},{"word":"to","start":49.325,"end":49.565,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07759031653404236},{"word":"present","start":49.565,"end":49.965,"confidence":0.99902344,"punctuated_word":"present","sentiment":"neutral","sentiment_score":0.07432158291339874},{"word":"our","start":49.965,"end":50.125,"confidence":0.99609375,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.10804751515388487},{"word":"company","start":50.125,"end":50.525,"confidence":0.7702637,"punctuated_word":"company,","sentiment":"neutral","sentiment_score":0.09705869853496552},{"word":"who","start":50.525,"end":50.685,"confidence":1.0,"punctuated_word":"who","sentiment":"neutral","sentiment_score":0.10445431619882584},{"word":"we","start":50.685,"end":50.845,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.08440941572189331},{"word":"are","start":50.845,"end":51.085,"confidence":0.8491211,"punctuated_word":"are,","sentiment":"neutral","sentiment_score":0.06039849668741226},{"word":"and","start":51.085,"end":51.245,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.03581376373767853},{"word":"what","start":51.245,"end":51.405,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.0327039435505867},{"word":"we","start":51.405,"end":51.645,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.07180938124656677},{"word":"do","start":51.645,"end":52.145,"confidence":0.9875488,"punctuated_word":"do.","sentiment":"neutral","sentiment_score":-0.0780756026506424},{"word":"oh","start":58.314873,"end":58.814873,"confidence":0.8630371,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.13295593857765198},{"word":"i","start":58.954876,"end":59.274876,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12860439717769623},{"word":"see","start":59.274876,"end":59.774876,"confidence":0.99560547,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.10737687349319458},{"word":"i","start":62.074875,"end":62.474876,"confidence":0.7104492,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05764354765415192},{"word":"i","start":62.474876,"end":62.554874,"confidence":0.55126953,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04815247654914856},{"word":"see","start":62.554874,"end":62.99994,"confidence":0.8442383,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.033773019909858704}],"paragraphs":{"transcript":"\nHello? Hello. Good yes. Hi. Good morning, Ali.\n\nYeah. Good day to you, Ali. This is Mary calling from Bigelance dot ai. I hope you're still doing well. You may or may not remember, Ali, we spoke with you a month ago, and at that time, you were busy.\n\nSo we sent you an email with some information about Vigilance AI. And we just wanted to follow-up and see if now might be a better chance to I don't know. This is all about for cybersecurity or MA powered MDR or SOC? We just yeah. We just wanted to check if possible to have a quick demo with you just to present our company, who we are, and what we do.\n\nOh, I see. I I see.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.76,"end":2.26,"sentiment":"neutral","sentiment_score":0.00858994759619236},{"text":"Hello.","start":3.4399998,"end":3.84,"sentiment":"neutral","sentiment_score":0.028232628479599953},{"text":"Good yes.","start":3.84,"end":4.48,"sentiment":"neutral","sentiment_score":0.2626589983701706},{"text":"Hi.","start":4.48,"end":4.72,"sentiment":"neutral","sentiment_score":0.2559560537338257},{"text":"Good morning, Ali.","start":4.72,"end":5.7799997,"sentiment":"positive","sentiment_score":0.366548756758372}],"sentiment":"neutral","sentiment_score":0.2397178621031344,"num_words":8,"start":1.76,"end":5.7799997},{"sentences":[{"text":"Yeah.","start":7.2799997,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.32502225041389465},{"text":"Good day to you, Ali.","start":7.9199996,"end":9.139999,"sentiment":"positive","sentiment_score":0.49590728878974916},{"text":"This is Mary calling from Bigelance dot ai.","start":9.44,"end":13.12,"sentiment":"neutral","sentiment_score":0.31201421841979027},{"text":"I hope you're still doing well.","start":13.12,"end":14.9,"sentiment":"positive","sentiment_score":0.5078594932953516},{"text":"You may or may not remember, Ali, we spoke with you a month ago, and at that time, you were busy.","start":16.415,"end":21.535,"sentiment":"neutral","sentiment_score":-0.035579052354608266}],"sentiment":"neutral","sentiment_score":0.18538217809869023,"num_words":41,"start":7.2799997,"end":21.535},{"sentences":[{"text":"So we sent you an email with some information about Vigilance AI.","start":21.535,"end":26.835,"sentiment":"neutral","sentiment_score":0.06717037751028936},{"text":"And we just wanted to follow-up and see if now might be a better chance to I don't know.","start":27.41,"end":34.93,"sentiment":"neutral","sentiment_score":0.0119377884425615},{"text":"This is all about for cybersecurity or MA powered MDR or SOC?","start":34.93,"end":41.11,"sentiment":"neutral","sentiment_score":-0.022129333345219493},{"text":"We just yeah.","start":43.325,"end":44.845,"sentiment":"neutral","sentiment_score":-0.0035132591923077903},{"text":"We just wanted to check if possible to have a quick demo with you just to present our company, who we are, and what we do.","start":44.845,"end":52.145,"sentiment":"neutral","sentiment_score":0.043762882025196}],"sentiment":"neutral","sentiment_score":0.026313967575939994,"num_words":72,"start":21.535,"end":52.145},{"sentences":[{"text":"Oh, I see.","start":58.314873,"end":59.774876,"sentiment":"neutral","sentiment_score":-0.12297906974951427},{"text":"I I see.","start":62.074875,"end":62.99994,"sentiment":"neutral","sentiment_score":-0.04652301470438639}],"sentiment":"neutral","sentiment_score":-0.08475104222695033,"num_words":6,"start":58.314873,"end":62.99994}]}}]},{"alternatives":[{"transcript":"Yes. Yes. Say again. Okay. I'm sorry. It's it's it's a self marketing call. Yeah. Okay. No. Okay. No. If I have a response to the email, I'll just do that. And right now, I'm overseas. I thought I just had me overseas. Okay.","confidence":0.8881836,"words":[{"word":"yes","start":3.4399998,"end":3.9399998,"confidence":0.8696289,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.08581380546092987},{"word":"yes","start":6.24,"end":6.72,"confidence":0.79785156,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.24956656992435455},{"word":"say","start":6.72,"end":6.96,"confidence":0.8618164,"punctuated_word":"Say","sentiment":"neutral","sentiment_score":0.21523888409137729},{"word":"again","start":6.96,"end":7.46,"confidence":0.9506836,"punctuated_word":"again.","sentiment":"neutral","sentiment_score":0.2019580751657486},{"word":"okay","start":30.62,"end":31.12,"confidence":0.89331055,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.04618099704384804},{"word":"i'm","start":31.18,"end":31.26,"confidence":0.85009766,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1053825616836548},{"word":"sorry","start":31.26,"end":31.76,"confidence":0.8913574,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.1089562326669693},{"word":"it's","start":31.82,"end":32.06,"confidence":0.69970703,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.10986799001693726},{"word":"it's","start":32.06,"end":32.22,"confidence":0.939209,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.12153244018554688},{"word":"it's","start":32.22,"end":32.54,"confidence":0.8754883,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.12317360937595367},{"word":"a","start":32.54,"end":32.7,"confidence":0.8071289,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.14198985695838928},{"word":"self","start":32.7,"end":33.02,"confidence":0.81152344,"punctuated_word":"self","sentiment":"neutral","sentiment_score":-0.1579613983631134},{"word":"marketing","start":33.02,"end":33.5,"confidence":0.86572266,"punctuated_word":"marketing","sentiment":"neutral","sentiment_score":-0.15485283732414246},{"word":"call","start":33.5,"end":34.0,"confidence":0.9296875,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":-0.11307941377162932},{"word":"yeah","start":35.66,"end":36.16,"confidence":0.9609375,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.02346664667129517},{"word":"okay","start":50.934998,"end":51.255,"confidence":0.71777344,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.0011498769745230677},{"word":"no","start":51.255,"end":51.655,"confidence":0.9296875,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.12063729763031006},{"word":"okay","start":51.655,"end":51.975,"confidence":0.82592773,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.0714583694934845},{"word":"no","start":51.975,"end":52.475,"confidence":0.9187012,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.15082773566246033},{"word":"if","start":52.535,"end":52.855,"confidence":0.89501953,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.13100609183311462},{"word":"i","start":52.855,"end":52.934998,"confidence":0.7368164,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.09196041524410248},{"word":"have","start":52.934998,"end":53.095,"confidence":0.94384766,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.08410491794347763},{"word":"a","start":53.095,"end":53.255,"confidence":0.9472656,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1203245222568512},{"word":"response","start":53.255,"end":53.575,"confidence":0.984375,"punctuated_word":"response","sentiment":"neutral","sentiment_score":-0.12835371494293213},{"word":"to","start":53.575,"end":53.655,"confidence":0.74902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.10697396844625472},{"word":"the","start":53.655,"end":53.815,"confidence":0.44726562,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09524227678775787},{"word":"email","start":53.815,"end":54.055,"confidence":0.9812012,"punctuated_word":"email,","sentiment":"neutral","sentiment_score":-0.0887908786535263},{"word":"i'll","start":54.055,"end":54.135,"confidence":0.88500977,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.1056370660662651},{"word":"just","start":54.135,"end":54.375,"confidence":0.94189453,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.14007870852947235},{"word":"do","start":54.375,"end":54.535,"confidence":0.3232422,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.10211065411567688},{"word":"that","start":54.535,"end":54.775,"confidence":0.9577637,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.11091266572475432},{"word":"and","start":54.775,"end":55.095,"confidence":0.99121094,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.10522830486297607},{"word":"right","start":55.095,"end":55.335,"confidence":0.96533203,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.06669013947248459},{"word":"now","start":55.335,"end":55.835,"confidence":0.8959961,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":-0.09754614531993866},{"word":"i'm","start":56.455,"end":56.535,"confidence":0.9814453,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.09417831897735596},{"word":"overseas","start":56.535,"end":57.035,"confidence":0.9863281,"punctuated_word":"overseas.","sentiment":"neutral","sentiment_score":-0.08452850580215454},{"word":"i","start":59.484875,"end":59.564877,"confidence":0.50927734,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.19457057118415833},{"word":"thought","start":59.564877,"end":59.724876,"confidence":0.31420898,"punctuated_word":"thought","sentiment":"neutral","sentiment_score":-0.17022782564163208},{"word":"i","start":59.724876,"end":59.804874,"confidence":0.6069336,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1938749253749847},{"word":"just","start":59.804874,"end":60.204876,"confidence":0.5761719,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.2183317393064499},{"word":"had","start":60.204876,"end":60.364876,"confidence":0.37036133,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.18601202964782715},{"word":"me","start":60.364876,"end":60.524876,"confidence":0.84228516,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.18282918632030487},{"word":"overseas","start":60.524876,"end":61.024876,"confidence":0.99902344,"punctuated_word":"overseas.","sentiment":"neutral","sentiment_score":-0.1808227896690369},{"word":"okay","start":61.244873,"end":61.744873,"confidence":0.8881836,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.06077844649553299}],"paragraphs":{"transcript":"\nYes. Yes. Say again. Okay. I'm sorry.\n\nIt's it's it's a self marketing call. Yeah. Okay. No. Okay.\n\nNo. If I have a response to the email, I'll just do that. And right now, I'm overseas. I thought I just had me overseas. Okay.","paragraphs":[{"sentences":[{"text":"Yes.","start":3.4399998,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.08581380546092987},{"text":"Yes.","start":6.24,"end":6.72,"sentiment":"neutral","sentiment_score":0.24956656992435455},{"text":"Say again.","start":6.72,"end":7.46,"sentiment":"neutral","sentiment_score":0.20859847962856293},{"text":"Okay.","start":30.62,"end":31.12,"sentiment":"neutral","sentiment_score":-0.04618099704384804},{"text":"I'm sorry.","start":31.18,"end":31.76,"sentiment":"neutral","sentiment_score":-0.10716939717531204}],"sentiment":"neutral","sentiment_score":0.07029393474970545,"num_words":7,"start":3.4399998,"end":31.76},{"sentences":[{"text":"It's it's it's a self marketing call.","start":31.82,"end":34.0,"sentiment":"neutral","sentiment_score":-0.1317796494279589},{"text":"Yeah.","start":35.66,"end":36.16,"sentiment":"neutral","sentiment_score":-0.02346664667129517},{"text":"Okay.","start":50.934998,"end":51.255,"sentiment":"neutral","sentiment_score":-0.0011498769745230677},{"text":"No.","start":51.255,"end":51.655,"sentiment":"neutral","sentiment_score":-0.12063729763031006},{"text":"Okay.","start":51.655,"end":51.975,"sentiment":"neutral","sentiment_score":-0.0714583694934845}],"sentiment":"neutral","sentiment_score":-0.1035608851604841,"num_words":11,"start":31.82,"end":51.975},{"sentences":[{"text":"No.","start":51.975,"end":52.475,"sentiment":"neutral","sentiment_score":-0.15082773566246033},{"text":"If I have a response to the email, I'll just do that.","start":52.535,"end":54.775,"sentiment":"neutral","sentiment_score":-0.10879132337868214},{"text":"And right now, I'm overseas.","start":54.775,"end":57.035,"sentiment":"neutral","sentiment_score":-0.08963428288698197},{"text":"I thought I just had me overseas.","start":59.484875,"end":61.024876,"sentiment":"neutral","sentiment_score":-0.18952415244919912},{"text":"Okay.","start":61.244873,"end":61.744873,"sentiment":"neutral","sentiment_score":-0.06077844649553299}],"sentiment":"neutral","sentiment_score":-0.12661317478005701,"num_words":26,"start":51.975,"end":61.744873}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello?\n\nChannel 1: Yes.\n\nChannel 0: Hello. Good yes. Hi. Good morning, Ali.\n\nChannel 1: Yes. Say again.\n\nChannel 0: Yeah. Good day to you, Ali. This is Mary calling from Bigelance dot ai. I hope you're still doing well. You may or may not remember, Ali, we spoke with you a month ago, and at that time, you were busy.\n\nSo we sent you an email with some information about Vigilance AI. And we just wanted to follow-up and see if now might be a better\n\nChannel 1: Okay.\n\nChannel 0: chance\n\nChannel 1: I'm sorry.\n\nChannel 0: to\n\nChannel 1: It's it's it's a self marketing call.\n\nChannel 0: I don't know. This is all about\n\nChannel 1: Yeah.\n\nChannel 0: for cybersecurity or MA powered MDR or SOC? We just yeah. We just wanted to check if possible to have a quick demo with you just to present our company, who we are,\n\nChannel 1: Okay.\n\nChannel 0: and what\n\nChannel 1: No.\n\nChannel 0: we do.\n\nChannel 1: Okay. No. If I have a response to the email, I'll just do that. And right now, I'm overseas.\n\nChannel 0: Oh, I see.\n\nChannel 1: I thought I just had me overseas. Okay.\n\nChannel 0: I I see.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.76,"end":2.26,"sentiment":"neutral","sentiment_score":0.00858994759619236}],"sentiment":"neutral","sentiment_score":0.00858994759619236,"channel":0,"num_words":1,"start":1.76,"end":2.26},{"sentences":[{"text":"Yes.","start":3.4399998,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.08581380546092987}],"sentiment":"neutral","sentiment_score":0.08581380546092987,"channel":1,"num_words":1,"start":3.4399998,"end":3.9399998},{"sentences":[{"text":"Hello.","start":3.4399998,"end":3.84,"sentiment":"neutral","sentiment_score":0.028232628479599953},{"text":"Good yes.","start":3.84,"end":4.48,"sentiment":"neutral","sentiment_score":0.2626589983701706},{"text":"Hi.","start":4.48,"end":4.72,"sentiment":"neutral","sentiment_score":0.2559560537338257},{"text":"Good morning, Ali.","start":4.72,"end":5.7799997,"sentiment":"positive","sentiment_score":0.366548756758372}],"sentiment":"neutral","sentiment_score":0.27273613560412613,"channel":0,"num_words":7,"start":3.4399998,"end":5.7799997},{"sentences":[{"text":"Yes.","start":6.24,"end":6.72,"sentiment":"neutral","sentiment_score":0.24956656992435455},{"text":"Say again.","start":6.72,"end":7.46,"sentiment":"neutral","sentiment_score":0.20859847962856293}],"sentiment":"neutral","sentiment_score":0.22225450972716013,"channel":1,"num_words":3,"start":6.24,"end":7.46},{"sentences":[{"text":"Yeah.","start":7.2799997,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.32502225041389465},{"text":"Good day to you, Ali.","start":7.9199996,"end":9.139999,"sentiment":"positive","sentiment_score":0.49590728878974916},{"text":"This is Mary calling from Bigelance dot ai.","start":9.44,"end":13.12,"sentiment":"neutral","sentiment_score":0.31201421841979027},{"text":"I hope you're still doing well.","start":13.12,"end":14.9,"sentiment":"positive","sentiment_score":0.5078594932953516},{"text":"You may or may not remember, Ali, we spoke with you a month ago, and at that time, you were busy.","start":16.415,"end":21.535,"sentiment":"neutral","sentiment_score":-0.035579052354608266}],"sentiment":"neutral","sentiment_score":0.18538217809869023,"channel":0,"num_words":41,"start":7.2799997,"end":21.535},{"sentences":[{"text":"So we sent you an email with some information about Vigilance AI.","start":21.535,"end":26.835,"sentiment":"neutral","sentiment_score":0.06717037751028936},{"text":"And we just wanted to follow-up and see if now might be a better","start":27.41,"end":30.77,"sentiment":"neutral","sentiment_score":0.04794099820511682}],"sentiment":"neutral","sentiment_score":0.056816096345965676,"channel":0,"num_words":26,"start":21.535,"end":30.77},{"sentences":[{"text":"Okay.","start":30.62,"end":31.12,"sentiment":"neutral","sentiment_score":-0.04618099704384804}],"sentiment":"neutral","sentiment_score":-0.04618099704384804,"channel":1,"num_words":1,"start":30.62,"end":31.12},{"sentences":[{"text":"chance","start":30.77,"end":31.27,"sentiment":"neutral","sentiment_score":-0.06385224312543869}],"sentiment":"neutral","sentiment_score":-0.06385224312543869,"channel":0,"num_words":1,"start":30.77,"end":31.27},{"sentences":[{"text":"I'm sorry.","start":31.18,"end":31.76,"sentiment":"neutral","sentiment_score":-0.10716939717531204}],"sentiment":"neutral","sentiment_score":-0.10716939717531204,"channel":1,"num_words":2,"start":31.18,"end":31.76},{"sentences":[{"text":"to","start":31.33,"end":31.57,"sentiment":"neutral","sentiment_score":-0.051180630922317505}],"sentiment":"neutral","sentiment_score":-0.051180630922317505,"channel":0,"num_words":1,"start":31.33,"end":31.57},{"sentences":[{"text":"It's it's it's a self marketing call.","start":31.82,"end":34.0,"sentiment":"neutral","sentiment_score":-0.1317796494279589}],"sentiment":"neutral","sentiment_score":-0.1317796494279589,"channel":1,"num_words":7,"start":31.82,"end":34.0},{"sentences":[{"text":"I don't know.","start":34.45,"end":34.93,"sentiment":"neutral","sentiment_score":-0.10977437347173691},{"text":"This is all about","start":34.93,"end":35.73,"sentiment":"neutral","sentiment_score":-0.0425297487527132}],"sentiment":"neutral","sentiment_score":-0.0713488736322948,"channel":0,"num_words":7,"start":34.45,"end":35.73},{"sentences":[{"text":"Yeah.","start":35.66,"end":36.16,"sentiment":"neutral","sentiment_score":-0.02346664667129517}],"sentiment":"neutral","sentiment_score":-0.02346664667129517,"channel":1,"num_words":1,"start":35.66,"end":36.16},{"sentences":[{"text":"for cybersecurity or MA powered MDR or SOC?","start":35.73,"end":41.11,"sentiment":"neutral","sentiment_score":-0.011929125641472638},{"text":"We just yeah.","start":43.325,"end":44.845,"sentiment":"neutral","sentiment_score":-0.0035132591923077903},{"text":"We just wanted to check if possible to have a quick demo with you just to present our company, who we are,","start":44.845,"end":51.085,"sentiment":"neutral","sentiment_score":0.06164716472002593}],"sentiment":"neutral","sentiment_score":0.037886813367632305,"channel":0,"num_words":33,"start":35.73,"end":51.085},{"sentences":[{"text":"Okay.","start":50.934998,"end":51.255,"sentiment":"neutral","sentiment_score":-0.0011498769745230677}],"sentiment":"neutral","sentiment_score":-0.0011498769745230677,"channel":1,"num_words":1,"start":50.934998,"end":51.255},{"sentences":[{"text":"and what","start":51.085,"end":51.405,"sentiment":"neutral","sentiment_score":-0.034258853644132614}],"sentiment":"neutral","sentiment_score":-0.034258853644132614,"channel":0,"num_words":2,"start":51.085,"end":51.405},{"sentences":[{"text":"No.","start":51.255,"end":51.655,"sentiment":"neutral","sentiment_score":-0.12063729763031006}],"sentiment":"neutral","sentiment_score":-0.12063729763031006,"channel":1,"num_words":1,"start":51.255,"end":51.655},{"sentences":[{"text":"we do.","start":51.405,"end":52.145,"sentiment":"neutral","sentiment_score":-0.07494249194860458}],"sentiment":"neutral","sentiment_score":-0.07494249194860458,"channel":0,"num_words":2,"start":51.405,"end":52.145},{"sentences":[{"text":"Okay.","start":51.655,"end":51.975,"sentiment":"neutral","sentiment_score":-0.0714583694934845},{"text":"No.","start":51.975,"end":52.475,"sentiment":"neutral","sentiment_score":-0.15082773566246033},{"text":"If I have a response to the email, I'll just do that.","start":52.535,"end":54.775,"sentiment":"neutral","sentiment_score":-0.10879132337868214},{"text":"And right now, I'm overseas.","start":54.775,"end":57.035,"sentiment":"neutral","sentiment_score":-0.08963428288698197}],"sentiment":"neutral","sentiment_score":-0.10399754737552844,"channel":1,"num_words":19,"start":51.655,"end":57.035},{"sentences":[{"text":"Oh, I see.","start":58.314873,"end":59.774876,"sentiment":"neutral","sentiment_score":-0.12297906974951427}],"sentiment":"neutral","sentiment_score":-0.12297906974951427,"channel":0,"num_words":3,"start":58.314873,"end":59.774876},{"sentences":[{"text":"I thought I just had me overseas.","start":59.484875,"end":61.024876,"sentiment":"neutral","sentiment_score":-0.18952415244919912},{"text":"Okay.","start":61.244873,"end":61.744873,"sentiment":"neutral","sentiment_score":-0.06077844649553299}],"sentiment":"neutral","sentiment_score":-0.17343093920499086,"channel":1,"num_words":8,"start":59.484875,"end":61.744873},{"sentences":[{"text":"I I see.","start":62.074875,"end":62.99994,"sentiment":"neutral","sentiment_score":-0.04652301470438639}],"sentiment":"neutral","sentiment_score":-0.04652301470438639,"channel":0,"num_words":3,"start":62.074875,"end":62.99994}]},"summary":{"result":"success","short":"Mary from Bigelance dotzik calls Ali to follow up on an email they previously sent regarding profit sharing for AI and MDR/ SOCs. She asks for a demo to present their company and Ali explains that he is currently overseas."},"intents":{"segments":[{"text":"So we sent you an email with some information about Vigilance AI. And we just wanted to follow-up and see if now might be a better Okay.","start_word":53,"end_word":79,"intents":[{"intent":"Follow-up","confidence_score":0.6667776}]},{"text":"We just wanted to check if possible to have a quick demo with you just to present our company, who we are, Okay.","start_word":110,"end_word":132,"intents":[{"intent":"Have demo","confidence_score":0.2173011}]}]},"sentiments":{"segments":[{"text":"Hello? Hello. Yes. Good yes. Hi.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.13815973699092865},{"text":"Good morning, Ali.","start_word":6,"end_word":8,"sentiment":"positive","sentiment_score":0.3546049892902374},{"text":"Yes. Say again. Yeah.","start_word":9,"end_word":12,"sentiment":"neutral","sentiment_score":0.2526189684867859},{"text":"Good day to you, Ali. This is Mary calling from Bigelance dot ai. I hope you're still doing well.","start_word":13,"end_word":31,"sentiment":"positive","sentiment_score":0.41960763931274414},{"text":"You may or may not remember, Ali, we spoke with you a month ago, and at that time, you were busy. So we sent you an email with some information about Vigilance AI. And we just wanted to follow-up and see if now might be a better Okay. chance I'm sorry. to It's it's it's a self marketing call. I don't know. This is all about Yeah. for cybersecurity or MA powered MDR or SOC? We just yeah. We just wanted to check if possible to have a quick demo with you just to present our company, who we are, Okay. and what No. we do. Okay. No. If I have a response to the email, I'll just do that. And right now, I'm overseas. Oh, I see. I thought I just had me overseas. Okay. I I see.","start_word":32,"end_word":170,"sentiment":"neutral","sentiment_score":-0.03623984754085541}],"average":{"sentiment":"neutral","sentiment_score":0.04267166506859564}}}}