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Me either. Did you hear everything I said before? Cool. So you're okay with that plan of action, I guess?\n\nOkay. Cool. Well, I'll fight my Internet. I'm assuming it is probably on my side of the issue, phones and everything, but I'll I'll get the documents sent out to you this afternoon. If you can have a look and get them signed, that'd be great.\n\nOf course. Yeah. Okay. Alright. Well, I'll get these documents sent out to you now.\n\nAnd then and then, yeah, I'll touch base with you, say, in two weeks just to see how things going with financial counselor and we can go from there. Perfect. Alright. Any questions? And as always, heal out.\n\nThanks, Steven. Have a good one. 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Can you\n\nChannel 0: Hello\n\nChannel 1: hear me?\n\nChannel 0: again.\n\nChannel 1: I don't I don't know what's going on.\n\nChannel 0: Me either. Did you hear everything I said before?\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Cool. So you're okay with that plan of\n\nChannel 1: Yep.\n\nChannel 0: action, I guess?\n\nChannel 1: Yep.\n\nChannel 0: Okay. Cool. Well, I'll fight my Internet. I'm assuming it is probably on my side of the issue, phones and everything, but I'll I'll get the documents sent out to you this afternoon. If you can have\n\nChannel 1: Okay.\n\nChannel 0: a look and get them signed, that'd be great.\n\nChannel 1: I got you. Yeah. Because the reason the reason number of reason she's going that way as well because she's today. I do have my own business email. It's not registered.\n\nBut I'm I'm paying my business too.\n\nChannel 0: Of course. Yeah. Okay. Alright. 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Steven.","start":73.655,"end":74.535,"sentiment":"positive","sentiment_score":0.6407363712787628}],"sentiment":"positive","sentiment_score":0.39329639077186584,"channel":0,"num_words":11,"start":67.655,"end":74.535},{"sentences":[{"text":"Have a good one.","start":74.535,"end":75.435,"sentiment":"positive","sentiment_score":0.6322014927864075},{"text":"Bye.","start":77.415,"end":77.915,"sentiment":"neutral","sentiment_score":0.23808535933494568}],"sentiment":"positive","sentiment_score":0.5533782660961151,"channel":0,"num_words":5,"start":74.535,"end":77.915}]},"summary":{"result":"success","short":"The customer is experiencing issues with their phone plan and is considering switching to a new plan. The agent assures the customer that they will send documents and touch base in two weeks to see how things are going with financial counseling. The call ends with the agent thanking the customer and wishing them a good day."},"intents":{"segments":[{"text":"to see how things going with financial counselor and we can go from there. Okay.","start_word":157,"end_word":171,"intents":[{"intent":"Request documents and discuss the situation with financial counselor","confidence_score":0.0000064669557}]}]},"sentiments":{"segments":[{"text":"Yep. Can Hello you hear me? again. I don't I don't know what's going on. Me either. Did you hear everything I said before? Yeah. Yeah. Cool. So you're okay with that plan of Yep. action, I guess? Yep. Okay. Cool. Well, I'll fight my Internet. I'm assuming it is probably on my side of the issue, phones and everything, but I'll I'll get the documents sent out to you this afternoon. If you can have Okay.","start_word":0,"end_word":76,"sentiment":"neutral","sentiment_score":0.0724925547838211},{"text":"a look and get them signed, that'd be great.","start_word":77,"end_word":85,"sentiment":"positive","sentiment_score":0.39265501499176025},{"text":"I got you. Yeah. Because the reason the reason number of reason she's going that way as well because she's today. I do have my own business email. It's not registered. But I'm I'm paying my business too. Of course. Yeah. Okay. Alright. Well, I'll get these documents sent out to you now. Yep. And then and then, yeah, I'll touch base with you, say, in two weeks Yep. just Okay. to see how things going with financial counselor and we can go from there. Okay.","start_word":86,"end_word":171,"sentiment":"neutral","sentiment_score":0.1094272956252098},{"text":"Perfect.","start_word":172,"end_word":172,"sentiment":"positive","sentiment_score":0.5096616148948669},{"text":"Alright. Any questions?","start_word":173,"end_word":175,"sentiment":"neutral","sentiment_score":0.2972659766674042},{"text":"And as always, heal out. Thanks, Steven. Have a good one.","start_word":176,"end_word":186,"sentiment":"positive","sentiment_score":0.5126518607139587},{"text":"Bye.","start_word":187,"end_word":187,"sentiment":"neutral","sentiment_score":0.31693243980407715}],"average":{"sentiment":"neutral","sentiment_score":0.14115870838433925}}}}