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Our team will be in touch with you shortly.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.6,"end":3.84,"sentiment":"neutral","sentiment_score":0.1600661277770996},{"text":"You've reached the team at Atomics.","start":3.84,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.19469436506430307},{"text":"If you'd like to chat to our team about a new project or have a general inquiry, please email us at hello@Atomics.com.au, and we'll get back to you as soon as we can.","start":5.52,"end":15.679999,"sentiment":"neutral","sentiment_score":0.13682898608121005},{"text":"If you're an existing Atomics client, please contact our support team via email at support@Atomics.com.au.","start":15.679999,"end":22.615,"sentiment":"neutral","sentiment_score":-0.0040263408174117405},{"text":"Our friendly team will be happy to assist with your inquiry.","start":22.615,"end":25.115,"sentiment":"positive","sentiment_score":0.6204608705910769}],"sentiment":"neutral","sentiment_score":0.19103429277399273,"num_words":66,"start":3.6,"end":25.115},{"sentences":[{"text":"If you'd like to request a callback, please hold the line, and you'll be able to leave a message for our team.","start":25.494999,"end":30.39,"sentiment":"neutral","sentiment_score":0.05363828815858473},{"text":"After the tone, please leave your name, business you're calling from, phone number, and the purpose of your call.","start":30.69,"end":35.97,"sentiment":"neutral","sentiment_score":0.03995228029395405},{"text":"Our team will be in touch with you shortly.","start":35.97,"end":37.91,"sentiment":"positive","sentiment_score":0.33873410522937775}],"sentiment":"neutral","sentiment_score":0.09975485224276781,"num_words":50,"start":25.494999,"end":37.91}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached the team at Atomics. If you'd like to chat to our team about a new project or have a general inquiry, please email us at hello@Atomics.com.au, and we'll get back to you as soon as we can. If you're an existing Atomics client, please contact our support team via email at support@Atomics.com.au. Our friendly team will be happy to assist with your inquiry.\n\nIf you'd like to request a callback, please hold the line, and you'll be able to leave a message for our team. After the tone, please leave your name, business you're calling from, phone number, and the purpose of your call. Our team will be in touch with you shortly.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.6,"end":3.84,"sentiment":"neutral","sentiment_score":0.1600661277770996},{"text":"You've reached the team at Atomics.","start":3.84,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.19469436506430307},{"text":"If you'd like to chat to our team about a new project or have a general inquiry, please email us at hello@Atomics.com.au, and we'll get back to you as soon as we can.","start":5.52,"end":15.679999,"sentiment":"neutral","sentiment_score":0.13682898608121005},{"text":"If you're an existing Atomics client, please contact our support team via email at support@Atomics.com.au.","start":15.679999,"end":22.615,"sentiment":"neutral","sentiment_score":-0.0040263408174117405},{"text":"Our friendly team will be happy to assist with your inquiry.","start":22.615,"end":25.115,"sentiment":"positive","sentiment_score":0.6204608705910769}],"sentiment":"neutral","sentiment_score":0.19103429277399273,"channel":1,"num_words":66,"start":3.6,"end":25.115},{"sentences":[{"text":"If you'd like to request a callback, please hold the line, and you'll be able to leave a message for our team.","start":25.494999,"end":30.39,"sentiment":"neutral","sentiment_score":0.05363828815858473},{"text":"After the tone, please leave your name, business you're calling from, phone number, and the purpose of your call.","start":30.69,"end":35.97,"sentiment":"neutral","sentiment_score":0.03995228029395405},{"text":"Our team will be in touch with you shortly.","start":35.97,"end":37.91,"sentiment":"positive","sentiment_score":0.33873410522937775}],"sentiment":"neutral","sentiment_score":0.09975485224276781,"channel":1,"num_words":50,"start":25.494999,"end":37.91}]},"summary":{"result":"success","short":"The speaker at Atomics provides information for existing Atomics clients to contact their support team for new projects or inquiries. The caller is directed to email the company for assistance with inquiries regarding existing projects, including requests for a callback. The speaker instructs callers to leave their contact information and the purpose of their call if they are requesting a callback."},"intents":{"segments":[{"text":"You've reached the team at Atomics. If you'd like to chat to our team about a new project or have a general inquiry, please email us at hello@Atomics.com.au, and we'll get back to you as soon as we can.","start_word":1,"end_word":39,"intents":[{"intent":"Inform about team","confidence_score":0.004272128}]},{"text":"You've reached the team at Atomics. If you'd like to chat to our team about a new project or have a general inquiry, please email us at hello@Atomics.com.au, and we'll get back to you as soon as we can. If you're an existing Atomics client, please contact our support team via email at support@Atomics.com.au. Our friendly team will be happy to assist with your inquiry.","start_word":1,"end_word":65,"intents":[{"intent":"Offer support","confidence_score":0.02784537}]},{"text":"If you'd like to chat to our team about a new project or have a general inquiry, please email us at hello@Atomics.com.au, and we'll get back to you as soon as we can.","start_word":7,"end_word":39,"intents":[{"intent":"Inform about upcoming chat","confidence_score":7.068388e-7}]},{"text":"If you're an existing Atomics client, please contact our support team via email at support@Atomics.com.au.","start_word":40,"end_word":54,"intents":[{"intent":"Offer contact option","confidence_score":0.000036874113}]},{"text":"Our friendly team will be happy to assist with your inquiry.","start_word":55,"end_word":65,"intents":[{"intent":"Offer assistance","confidence_score":0.04472573}]},{"text":"If you'd like to request a callback, please hold the line, and you'll be able to leave a message for our team.","start_word":66,"end_word":87,"intents":[{"intent":"Request callback","confidence_score":0.6684277},{"intent":"Offer message","confidence_score":0.04625975},{"intent":"Offer message","confidence_score":0.011695219}]},{"text":"Our team will be in touch with you shortly.","start_word":107,"end_word":115,"intents":[{"intent":"Express gratitude","confidence_score":0.01234354}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached the team at Atomics. If you'd like to chat to our team about a new project or have a general inquiry, please email us at hello@Atomics.com.au, and we'll get back to you as soon as we can. If you're an existing Atomics client, please contact our support team via email at support@Atomics.com.au.","start_word":0,"end_word":54,"sentiment":"neutral","sentiment_score":0.1018298715353012},{"text":"Our friendly team will be happy to assist with your inquiry.","start_word":55,"end_word":65,"sentiment":"positive","sentiment_score":0.6169900298118591},{"text":"If you'd like to request a callback, please hold the line, and you'll be able to leave a message for our team. After the tone, please leave your name, business you're calling from, phone number, and the purpose of your call.","start_word":66,"end_word":106,"sentiment":"neutral","sentiment_score":0.04914730787277222},{"text":"Our team will be in touch with you shortly.","start_word":107,"end_word":115,"sentiment":"positive","sentiment_score":0.34675854444503784}],"average":{"sentiment":"neutral","sentiment_score":0.1341277451543083}}}}