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Larissa here from Financial. I was just giving you a call so we could go through and complete your annual review. We had a scheduled time today. If you would like to respond to the text message I send you with the best date and time that I can give you a call, I will endeavor to do so.\n\nIt's a really great time to be able to go through and have a look at where your investments are sitting within your super fund, talk about insurances as well, and, realistically, just go through and have a chat about anything in your financial position that may need to be raised, anything that you might wanna talk about, dreams that you guys are are sort of aiming towards, me being able to sort of put a plan together to help you get that, you know, the outcome. I'd really love the time to be able to have a chat. I'm happy to work around your schedule. Look forward to speaking soon. 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Please leave a message.","paragraphs":[{"sentences":[{"text":"This is Elise.","start":0.32,"end":1.28,"sentiment":"neutral","sentiment_score":0.009745857367912928},{"text":"Please leave a message.","start":1.28,"end":2.34,"sentiment":"neutral","sentiment_score":-0.01753810327500105}],"sentiment":"neutral","sentiment_score":-0.005844977285180774,"num_words":7,"start":0.32,"end":2.34}]}}]}],"paragraphs":{"transcript":"\nChannel 1: This is Elise. Please leave a message.\n\nChannel 0: Hi, Elise. Larissa here from Financial. I was just giving you a call so we could go through and complete your annual review. We had a scheduled time today. If you would like to respond to the text message I send you with the best date and time that I can give you a call, I will endeavor to do so.\n\nIt's a really great time to be able to go through and have a look at where your investments are sitting within your super fund, talk about insurances as well, and, realistically, just go through and have a chat about anything in your financial position that may need to be raised, anything that you might wanna talk about, dreams that you guys are are sort of aiming towards, me being able to sort of put a plan together to help you get that, you know, the outcome. I'd really love the time to be able to have a chat. I'm happy to work around your schedule. Look forward to speaking soon. Thanks.\n\nBye.","paragraphs":[{"sentences":[{"text":"This is Elise.","start":0.32,"end":1.28,"sentiment":"neutral","sentiment_score":0.009745857367912928},{"text":"Please leave a message.","start":1.28,"end":2.34,"sentiment":"neutral","sentiment_score":-0.01753810327500105}],"sentiment":"neutral","sentiment_score":-0.005844977285180774,"channel":1,"num_words":7,"start":0.32,"end":2.34},{"sentences":[{"text":"Hi, Elise.","start":4.56,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.12678290158510208},{"text":"Larissa here from Financial.","start":5.3599997,"end":6.98,"sentiment":"neutral","sentiment_score":0.1454068087041378},{"text":"I was just giving you a call so we could go through and complete your annual review.","start":7.52,"end":12.099999,"sentiment":"neutral","sentiment_score":0.21286246706457698},{"text":"We had a scheduled time today.","start":12.719999,"end":14.42,"sentiment":"neutral","sentiment_score":0.1702114517490069},{"text":"If you would like to respond to the text message I send you with the best date and time that I can give you a call, I will endeavor to do so.","start":14.855,"end":24.075,"sentiment":"neutral","sentiment_score":0.17550393426790833}],"sentiment":"neutral","sentiment_score":0.18182376369101103,"channel":0,"num_words":61,"start":4.56,"end":24.075},{"sentences":[{"text":"It's a really great time to be able to go through and have a look at where your investments are sitting within your super fund, talk about insurances as well, and, realistically, just go through and have a chat about anything in your financial position that may need to be raised, anything that you might wanna talk about, dreams that you guys are are sort of aiming towards, me being able to sort of put a plan together to help you get that, you know, the outcome.","start":24.375,"end":51.205,"sentiment":"positive","sentiment_score":0.6678789076448857},{"text":"I'd really love the time to be able to have a chat.","start":51.585,"end":53.825,"sentiment":"positive","sentiment_score":0.7866685936848322},{"text":"I'm happy to work around your schedule.","start":53.825,"end":55.425003,"sentiment":"positive","sentiment_score":0.7894685523850578},{"text":"Look forward to speaking soon.","start":55.425003,"end":56.865,"sentiment":"positive","sentiment_score":0.7210165619850158},{"text":"Thanks.","start":56.865,"end":57.265,"sentiment":"positive","sentiment_score":0.6295839548110962}],"sentiment":"positive","sentiment_score":0.690236024292452,"channel":0,"num_words":112,"start":24.375,"end":57.265},{"sentences":[{"text":"Bye.","start":57.265,"end":57.765,"sentiment":"neutral","sentiment_score":0.26363661885261536}],"sentiment":"neutral","sentiment_score":0.26363661885261536,"channel":0,"num_words":1,"start":57.265,"end":57.765}]},"summary":{"result":"success","short":"A representative from Financial named Larissa calls Elise to discuss her annual review and offers to schedule a call at a convenient time. Larissa emphasizes the importance of going through and analyzing her financial position to prepare for potential retirement scenarios. She invites Elise to respond to her text message and work around her schedule."},"intents":{"segments":[{"text":"Hi, Elise. Larissa here from Financial. I was just giving you a call so we could go through and complete your annual review.","start_word":7,"end_word":29,"intents":[{"intent":"Complete annual review","confidence_score":0.9265473}]},{"text":"If you would like to respond to the text message I send you with the best date and time that I can give you a call, I will endeavor to do so.","start_word":36,"end_word":67,"intents":[{"intent":"Respond to text message","confidence_score":0.7026626}]},{"text":"I'd really love the time to be able to have a chat. I'm happy to work around your schedule. Look forward to speaking soon. Thanks.","start_word":155,"end_word":179,"intents":[{"intent":"Discuss investments and insurances","confidence_score":0.06317548},{"intent":"Discuss goals and discuss plans","confidence_score":0.07891776},{"intent":"Reach goal","confidence_score":0.000031201595}]},{"text":"I'm happy to work around your schedule. Look forward to speaking soon.","start_word":167,"end_word":178,"intents":[{"intent":"Work around schedule","confidence_score":0.5955923}]}]},"sentiments":{"segments":[{"text":"This is Elise. Please leave a message. Hi, Elise. Larissa here from Financial. I was just giving you a call so we could go through and complete your annual review. We had a scheduled time today. If you would like to respond to the text message I send you with the best date and time that I can give you a call, I will endeavor to do so.","start_word":0,"end_word":67,"sentiment":"neutral","sentiment_score":0.15434837341308594},{"text":"It's a really great time to be able to go through and have a look at where your investments are sitting within your super fund, talk about insurances as well, and, realistically, just go through and have a chat about anything in your financial position that may need to be raised, anything that you might wanna talk about, dreams that you guys are are sort of aiming towards, me being able to sort of put a plan together to help you get that, you know, the outcome. I'd really love the time to be able to have a chat. I'm happy to work around your schedule. Look forward to speaking soon. Thanks. Bye.","start_word":68,"end_word":180,"sentiment":"positive","sentiment_score":0.6796154975891113}],"average":{"sentiment":"positive","sentiment_score":0.4857401049699906}}}}