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Hello?\n\nChannel 0: Yeah. Good morning. Yeah. Good morning.\n\nChannel 1: Yeah.\n\nChannel 0: Christian?\n\nChannel 1: Hello. Who am I speaking to?\n\nChannel 0: Yep. Christian, it's Ronald from Cloud Solution IT. How are you\n\nChannel 1: Mate,\n\nChannel 0: doing today?\n\nChannel 1: mate, I'm I'm in the middle of work. I'm in between patients. I can't take this phone call right now. Sorry to be rude. But, yeah, you\n\nChannel 0: Yep.\n\nChannel 1: have to call me outside of, patient hours after four. Okay?\n\nChannel 0: After four. Alright.\n\nChannel 1: Okay. Yep.\n\nChannel 0: Anyway,\n\nChannel 1: Thank\n\nChannel 0: sir, I was asked to call you by Jason Malone.\n\nChannel 1: you.\n\nChannel 0: Just\n\nChannel 1: Sorry?\n\nChannel 0: just a little I was asked by Jason Malone to call you.\n\nChannel 1: By who?\n\nChannel 0: Jason. Jason Malone.\n\nChannel 1: Who's Jason Malone?\n\nChannel 0: This is Christian Hernandez. Right?\n\nChannel 1: Correct. Yeah. I've never met a Jason Malone in my\n\nChannel 0: Jason\n\nChannel 1: life.\n\nChannel 0: Malone, he's the CEO of Fish Show, sir.\n\nChannel 1: Of who?\n\nChannel 0: Your company, the the the company that you're working with?\n\nChannel 1: What?\n\nChannel 0: Big Show?\n\nChannel 1: Does not who?\n\nChannel 0: Big Show, sir.\n\nChannel 1: I've never heard of them either, mate.\n\nChannel 0: But he he he mentioned that you are the IT manager in this company.\n\nChannel 1: I'm not an IT manager, mate. No. No. Sorry. You've got it all wrong.\n\nPlease don't\n\nChannel 0: Alright.\n\nChannel 1: call me again. Okay?\n\nChannel 0: Alright. Alright.\n\nChannel 1: Alright.\n\nChannel 0: Sorry. Thank you.","paragraphs":[{"sentences":[{"text":"Christian speaking.","start":0.16,"end":0.98,"sentiment":"neutral","sentiment_score":0.006958687677979469},{"text":"Hello?","start":3.04,"end":3.54,"sentiment":"neutral","sentiment_score":0.01870489865541458}],"sentiment":"neutral","sentiment_score":0.010874091337124506,"channel":1,"num_words":3,"start":0.16,"end":3.54},{"sentences":[{"text":"Yeah.","start":3.1999998,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.08924935758113861},{"text":"Good morning.","start":3.4399998,"end":4.18,"sentiment":"neutral","sentiment_score":0.28537438809871674},{"text":"Yeah.","start":4.7999997,"end":5.12,"sentiment":"neutral","sentiment_score":0.17358797788619995},{"text":"Good 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He tells the agent that he is not an IT manager and asks them to call him after 4pm. The agent apologizes for the mistake and tells him to stop calling."},"intents":{"segments":[{"text":"Who am I speaking to? Yep.","start_word":12,"end_word":17,"intents":[{"intent":"Clarify caller identity","confidence_score":0.00196656}]}]},"sentiments":{"segments":[{"text":"Christian speaking. Hello? Yeah. Good morning. Yeah. Good morning. Christian? Yeah. Hello. Who am I speaking to? Yep. Christian, it's Ronald from Cloud Solution IT. How are you Mate, doing today? mate, I'm I'm in the middle of work. I'm in between patients.","start_word":0,"end_word":42,"sentiment":"neutral","sentiment_score":0.03877745196223259},{"text":"I can't take this phone call right now.","start_word":43,"end_word":50,"sentiment":"negative","sentiment_score":-0.35984373092651367},{"text":"Sorry to be rude. But, yeah, you Yep. have to call me outside of, patient hours after four. Okay? After four. Alright. Okay. Yep. Anyway, Thank sir, I was asked to call you by Jason Malone. you. Just Sorry? just a little I was asked by Jason Malone to call you. By who? Jason. Jason Malone. Who's Jason Malone? This is Christian Hernandez. Right? Correct. Yeah. I've never met a Jason Malone in my Jason life. Malone, he's the CEO of Fish Show, sir. Of who? Your company, the the the company that you're working with? What? Big Show? Does not who? Big Show, sir. I've never heard of them either, mate. But he he he mentioned that you are the IT manager in this company. I'm not an IT manager, mate.","start_word":51,"end_word":182,"sentiment":"neutral","sentiment_score":-0.0968131572008133},{"text":"No. No. Sorry. You've got it all wrong. Please don't Alright. call me again.","start_word":183,"end_word":196,"sentiment":"negative","sentiment_score":-0.5305792689323425},{"text":"Okay? Alright. Alright. Alright. Sorry. Thank you.","start_word":197,"end_word":203,"sentiment":"neutral","sentiment_score":-0.045435864478349686}],"average":{"sentiment":"neutral","sentiment_score":-0.10680865951584466}}}}