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Please.\n\nChannel 0: Hey. Okay.\n\nChannel 1: Yeah.\n\nChannel 0: So x.\n\nChannel 1: It was. Yeah? So\n\nChannel 0: Yeah. Yeah. Okay. Cool. So amp\n\nChannel 1: this call is recorded as well as transcribed. Okay. So if you\n\nChannel 0: Okay.\n\nChannel 1: go to your account, you can see you will get the email recording as well, and you can access all the recording into the call log section. I can walk you through how the system works if you have five minutes. Okay? I'll call you from the Teams. Okay?\n\nChannel 0: I've I've got a I've got a meeting right now,\n\nChannel 1: Okay. Okay. Maybe\n\nChannel 0: but\n\nChannel 1: call me once you're free. Okay. 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customer is speaking with an agent about setting up email recordings and accessing them into their account. The agent explains that they can walk the customer through the process and mentions that they will call back once they are free. The agent also discusses the possibility of adding five extensions to the customer's account and mentions that all of their SMS information will be mapped to the extension."},"intents":{"segments":[{"text":"Is how do I move is there a way to move it over without bringing my personal ones over? Or how how do I do that?","start_word":133,"end_word":158,"intents":[{"intent":"Move contacts","confidence_score":0.022477435}]},{"text":"say tomorrow, you can you can actually add five extensions. So you all can share, basically. That's Okay? exactly what I want. Yeah.","start_word":220,"end_word":242,"intents":[{"intent":"Add extensions","confidence_score":0.46209794}]}]},"sentiments":{"segments":[{"text":"Alex. Please. Hey. Okay. Yeah. So x. It was. Yeah? So Yeah. Yeah. Okay.","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":0.07887512445449829},{"text":"Cool.","start_word":14,"end_word":14,"sentiment":"positive","sentiment_score":0.3706137537956238},{"text":"So amp this call is recorded as well as transcribed. Okay. So if Okay. you go to your account, you can see you will get the email recording as well, and you can access all the recording into the call log section. I can walk you through how the system works if you have five minutes. Okay? I'll call you from the Teams. Okay? I've I've got a I've got a meeting right now, Okay. Okay. Maybe but call me once you're free. Okay. We'll I'll talk. call you when I'm free. No. The other No thing stress. I was gonna Yeah. say, with with it says I I half my contacts on my phone are personal. Mhmm. Is how do I move is there a way to move it over without bringing my personal ones over? Or how how do I do that? So you need to have a Excel sheet or something, which you can import into your account. Okay? Okay. I'll I'll give you the Excel format. If you give me the data into that, I will straight away import. And those contacts can be shared with you and your colleagues. So it it can be your account level. So let's Brilliant. say tomorrow, you can you can actually add five extensions. So you all can share, basically. That's Okay? exactly what I want.","start_word":15,"end_word":241,"sentiment":"neutral","sentiment_score":0.07377494126558304},{"text":"Yeah. That would be amazing.","start_word":242,"end_word":246,"sentiment":"positive","sentiment_score":0.576683759689331},{"text":"Yeah. Okay. No issues.","start_word":247,"end_word":250,"sentiment":"neutral","sentiment_score":0.2494540810585022},{"text":"Enjoy that, and your SMS, everything will be mapped to this extension.","start_word":251,"end_word":262,"sentiment":"positive","sentiment_score":0.40719398856163025},{"text":"Okay. You want Yeah. more Okay. extension Cool. to be added for her? Yeah. Yeah. I'd like, a Maddie to be added as well. Yeah. Okay. No issues. We'll talk later. Okay? All Alright.","start_word":263,"end_word":296,"sentiment":"neutral","sentiment_score":0.12055711448192596},{"text":"good. Cool. Thank I'll give you.","start_word":297,"end_word":302,"sentiment":"positive","sentiment_score":0.43384233117103577},{"text":"you a call, yeah, Bye. after.","start_word":303,"end_word":308,"sentiment":"neutral","sentiment_score":0.2373347729444504},{"text":"Cheers.","start_word":309,"end_word":309,"sentiment":"positive","sentiment_score":0.3522580564022064},{"text":"No Bye. worries. Cheers. Bye.","start_word":310,"end_word":314,"sentiment":"neutral","sentiment_score":0.15508410334587097}],"average":{"sentiment":"neutral","sentiment_score":0.12008899045981776}}}}