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I obviously got your email. Just wanted to give you a a quick call. But just before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay. Yeah. Perfect. And just to confirm I am speaking with the right person, could I just get you to confirm your full name, date of birth, and address, please? Yep. Yes. Great. Perfect. Now I've got your form, which is great. So just wanted to confirm that you wanted to take out everything. Mhmm. Mhmm. Because if you if you're not sure, I can book in a bit of a a bit of a time where we both have a bit more time to kind of go through the different options, what your goals are, and what you would like to do, and then we can always do a plan thereafter because you still have a little bit of time. So yeah. So yeah. Yeah. Yeah. It's it's it's a bit like that. But I think it's good to have conversations sooner rather than later. So if we do decide that that's what you wanna do, at least we have everything prepared. Yeah. Yeah. Yeah. Exactly. Alright. So I think we'll we'll do a bit of advice and kind of go into a bit more, just making sure that's the best option for you. So do you have any availability next week sometime to kind of go through everything in a bit more detail? Yes. Okay. Let me have a look here. Now is morning, yeah, is morning or afternoons typically better for you? In the morning? Okay. Perfect. Now most of my mornings next week are booked, but I, at the moment, have time at 9AM on Thursday, the fifth. Would that work? Yeah. So next Thursday. Yeah. Otherwise, yeah, otherwise, I can do I can do Tuesday afternoon at around 03:00. The third. Yes. Is that better? Yes? Alright. I booked out in on Tuesday, the third at 3PM. I'll give you a bit of a call, and we can run through a couple of options, and then I'll go and do the math and and let you know what's going to be the best for you, making sure we have it sorted for you. Mhmm. Yeah. I do have another booking coming up, so I wanna make sure we have the time to go through it properly. So if if Tuesday the third is okay with you, that I'll set aside enough time that we can thoroughly go through everything in detail with you. Yep. Alright. 03:00 Tuesday. If anything changed and you can't make it, just send me an email, and I'll see if I can shuffle a few things around for you. Yep. Alright. Perfect. Well, thank you so much, Kim, and I look forward speaking with you on Tuesday. Mhmm. No problem. We'll speak soon. 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afternoon. Is this Kim? This is Veronica from Oakview Financial. How are you? I'm good.\n\nDo you have a couple of minutes? Yeah. Oh, I won't take up too I won't take up too much of your time. I obviously got your email. Just wanted to give you a a quick call.\n\nBut just before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay. Yeah. Perfect. And just to confirm I am speaking with the right person, could I just get you to confirm your full name, date of birth, and address, please? Yep.\n\nYes. Great. Perfect. Now I've got your form, which is great. So just wanted to confirm that you wanted to take out everything.\n\nMhmm. Mhmm. Because if you if you're not sure, I can book in a bit of a a bit of a time where we both have a bit more time to kind of go through the different options, what your goals are, and what you would like to do, and then we can always do a plan thereafter because you still have a little bit of time. So yeah. So yeah.\n\nYeah. Yeah. It's it's it's a bit like that. But I think it's good to have conversations sooner rather than later. So if we do decide that that's what you wanna do, at least we have everything prepared.\n\nYeah. Yeah. Yeah. Exactly. Alright.\n\nSo I think we'll we'll do a bit of advice and kind of go into a bit more, just making sure that's the best option for you. So do you have any availability next week sometime to kind of go through everything in a bit more detail? Yes. Okay. Let me have a look here.\n\nNow is morning, yeah, is morning or afternoons typically better for you? In the morning? Okay. Perfect. Now most of my mornings next week are booked, but I, at the moment, have time at 9AM on Thursday, the fifth.\n\nWould that work? Yeah. So next Thursday. Yeah. Otherwise, yeah, otherwise, I can do I can do Tuesday afternoon at around 03:00.\n\nThe third. Yes. Is that better? Yes? Alright.\n\nI booked out in on Tuesday, the third at 3PM. I'll give you a bit of a call, and we can run through a couple of options, and then I'll go and do the math and and let you know what's going to be the best for you, making sure we have it sorted for you. Mhmm. Yeah. I do have another booking coming up, so I wanna make sure we have the time to go through it properly.\n\nSo if if Tuesday the third is okay with you, that I'll set aside enough time that we can thoroughly go through everything in detail with you. Yep. Alright. 03:00 Tuesday. If anything changed and you can't make it, just send me an email, and I'll see if I can shuffle a few things around for you.\n\nYep. Alright. Perfect. Well, thank you so much, Kim, and I look forward speaking with you on Tuesday. Mhmm.\n\nNo problem. We'll speak soon. Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":2.56,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.2871418595314026},{"text":"Is this Kim?","start":3.1999998,"end":4.18,"sentiment":"neutral","sentiment_score":0.16074809432029724},{"text":"This is Veronica from Oakview Financial.","start":5.52,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.14013486231366792},{"text":"How are you?","start":7.8399997,"end":8.66,"sentiment":"neutral","sentiment_score":0.1678163856267929},{"text":"I'm good.","start":10.719999,"end":11.62,"sentiment":"positive","sentiment_score":0.3538523018360138}],"sentiment":"neutral","sentiment_score":0.19428068352863193,"num_words":16,"start":2.56,"end":11.62},{"sentences":[{"text":"Do you have a couple of minutes?","start":11.759999,"end":13.275,"sentiment":"neutral","sentiment_score":0.06748081743717194},{"text":"Yeah.","start":15.195,"end":15.695,"sentiment":"neutral","sentiment_score":0.014682475477457048},{"text":"Oh, I 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better?","start":199.43,"end":200.49,"sentiment":"neutral","sentiment_score":0.1147169942657153},{"text":"Yes?","start":202.15,"end":202.63,"sentiment":"neutral","sentiment_score":0.0902881920337677},{"text":"Alright.","start":202.63,"end":203.13,"sentiment":"neutral","sentiment_score":0.12533289194107056}],"sentiment":"neutral","sentiment_score":0.08621107414364815,"num_words":8,"start":198.47,"end":203.13},{"sentences":[{"text":"I booked out in on Tuesday, the third at 3PM.","start":203.35,"end":207.77,"sentiment":"neutral","sentiment_score":0.10057381987571716},{"text":"I'll give you a bit of a call, and we can run through a couple of options, and then I'll go and do the math and and let you know what's going to be the best for you, making sure we have it sorted for you.","start":208.23,"end":217.145,"sentiment":"neutral","sentiment_score":0.1443397862755734},{"text":"Mhmm.","start":218.805,"end":219.305,"sentiment":"neutral","sentiment_score":0.018800033256411552},{"text":"Yeah.","start":222.565,"end":223.065,"sentiment":"neutral","sentiment_score":0.010060153901576996},{"text":"I do have another booking coming up, so I wanna make sure we have the time to go through it properly.","start":225.51,"end":232.17,"sentiment":"neutral","sentiment_score":0.08497696405365354}],"sentiment":"neutral","sentiment_score":0.11973094683187673,"num_words":79,"start":203.35,"end":232.17},{"sentences":[{"text":"So if if Tuesday the third is okay with you, that I'll set aside enough time that we can thoroughly go through everything in detail with 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Speaking. I'm good. How are you? I noticed that Yeah. I just got out of a shop so I can sit here on the seat for a minute. Sit here, girls. Yeah. Kim Thomas in 03/10/1966. And what was the other only address? 3 Parker Street In A I Y R 407. Well, I don't really know. I didn't know whether I should talk to the financial adviser or whatever. Yep. Yeah. That's right. Yeah. I'm just concerned about what's gonna happen. You know what I mean? Like, I don't wanna lose any of it. That's all. I mean, if Alvin Easy doesn't go ballistic and take everyone super, well, I can probably but it's all talk. Yeah. Yeah. Well, I'm just trying to work out, you know, what happened. Like, I'm on a care pension with mom, and I wanna know whether that still stays. You know what I mean? Yep. Yeah. I'll just yeah. I'll just make it available. That's all. Yeah. When I haven't got kids. Oh, I mean, they're alright at the moment. We're just Probably in the morning. The fifth. Yep. That's a long way away. Yep. Alright. What's what's the shoes that'll be the third? Yeah. Yeah. That'll do. Alright. Yeah. Because I was gonna say I could talk for a little bit now. It's alright. It's nice and cool here where I'm sitting, but you probably haven't got the time. Okay. Thanks. Yeah. Okay. Yep. Alright then. Yep. So 03:00, Tuesday. Yep. Okay. Okay. Thanks, Dane. 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Speaking. I'm good. How are you? I noticed that Yeah.\n\nI just got out of a shop so I can sit here on the seat for a minute. Sit here, girls. Yeah. Kim Thomas in 03/10/1966. And what was the other only address?\n\n3 Parker Street In A I Y R 407. Well, I don't really know. I didn't know whether I should talk to the financial adviser or whatever. Yep. Yeah.\n\nThat's right. Yeah. I'm just concerned about what's gonna happen. You know what I mean? Like, I don't wanna lose any of it.\n\nThat's all. I mean, if Alvin Easy doesn't go ballistic and take everyone super, well, I can probably but it's all talk. Yeah. Yeah. Well, I'm just trying to work out, you know, what happened.\n\nLike, I'm on a care pension with mom, and I wanna know whether that still stays. You know what I mean? Yep. Yeah. I'll just yeah.\n\nI'll just make it available. That's all. Yeah. When I haven't got kids. Oh, I mean, they're alright at the moment.\n\nWe're just Probably in the morning. The fifth. Yep. That's a long way away. Yep.\n\nAlright. What's what's the shoes that'll be the third? Yeah. Yeah. That'll do.\n\nAlright. Yeah. Because I was gonna say I could talk for a little bit now. It's alright. It's nice and cool here where I'm sitting, but you probably haven't got the time.\n\nOkay. Thanks. Yeah. Okay. Yep.\n\nAlright then. Yep. So 03:00, Tuesday. Yep. Okay.\n\nOkay. Thanks, Dane. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.12,"end":1.62,"sentiment":"neutral","sentiment_score":0.04281901568174362},{"text":"Speaking.","start":4.56,"end":5.06,"sentiment":"neutral","sentiment_score":0.0743444412946701},{"text":"I'm good.","start":8.639999,"end":9.36,"sentiment":"positive","sentiment_score":0.45317478477954865},{"text":"How are you?","start":9.36,"end":10.179999,"sentiment":"neutral","sentiment_score":0.32140933473904926},{"text":"I noticed that Yeah.","start":12.0,"end":13.905,"sentiment":"neutral","sentiment_score":0.055040983483195305}],"sentiment":"neutral","sentiment_score":0.20071863315322183,"num_words":11,"start":1.12,"end":13.905},{"sentences":[{"text":"I just got out of a shop so I can sit here on the seat for a minute.","start":13.905,"end":17.845,"sentiment":"neutral","sentiment_score":-0.006274532940652635},{"text":"Sit here, 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Dane.","start":259.02487,"end":259.92487,"sentiment":"positive","sentiment_score":0.40966084599494934},{"text":"Bye.","start":262.3849,"end":262.8849,"sentiment":"neutral","sentiment_score":0.13348063826560974}],"sentiment":"neutral","sentiment_score":0.2998262196779251,"num_words":4,"start":258.62488,"end":262.8849}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Good afternoon. Is this Kim?\n\nChannel 1: Speaking.\n\nChannel 0: This is Veronica from Oakview Financial. How are you?\n\nChannel 1: I'm good. How are you?\n\nChannel 0: I'm good. Do\n\nChannel 1: I\n\nChannel 0: you have\n\nChannel 1: noticed\n\nChannel 0: a couple of\n\nChannel 1: that\n\nChannel 0: minutes?\n\nChannel 1: Yeah. I just got out of\n\nChannel 0: Yeah.\n\nChannel 1: a shop so I can sit here\n\nChannel 0: Oh,\n\nChannel 1: on the seat for a minute. Sit\n\nChannel 0: I\n\nChannel 1: here,\n\nChannel 0: won't take\n\nChannel 1: girls.\n\nChannel 0: up too I won't take up too much of your time. I obviously got your email. Just wanted to give you a a quick call. But just before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay. Yeah.\n\nPerfect. And just to confirm I am speaking with the right person, could I just get you to confirm your full name, date of birth, and address, please?\n\nChannel 1: Yeah. Kim Thomas in 03/10/1966.\n\nChannel 0: Yep.\n\nChannel 1: And what was the other only address? 3 Parker Street In A I Y R 407.\n\nChannel 0: Yes. Great. Perfect. Now I've got your form, which is great. So just wanted to confirm that you wanted to take out everything.\n\nChannel 1: Well, I don't really know. I didn't know whether I should talk to the financial adviser or whatever.\n\nChannel 0: Mhmm. Mhmm. Because if you if you're not sure, I can book in a bit of a a bit of a time where we both have a bit more time to kind of go through the different options, what your goals are, and what you would like to do, and then we can always do a plan thereafter because you still\n\nChannel 1: Yep.\n\nChannel 0: have a little bit of time.\n\nChannel 1: Yeah. That's right.\n\nChannel 0: So\n\nChannel 1: Yeah.\n\nChannel 0: yeah.\n\nChannel 1: I'm just\n\nChannel 0: So\n\nChannel 1: concerned about what's gonna happen. You know what I mean? Like, I don't wanna lose any of it. That's all.\n\nChannel 0: yeah.\n\nChannel 1: I mean, if Alvin Easy doesn't go ballistic and take everyone super, well, I can\n\nChannel 0: Yeah.\n\nChannel 1: probably but it's all talk. Yeah.\n\nChannel 0: Yeah. It's it's it's a bit like that. But I think it's good to have conversations sooner rather than later. So if we do decide that that's what you wanna do, at least we have everything\n\nChannel 1: Yeah.\n\nChannel 0: prepared.\n\nChannel 1: Well, I'm just trying to work out, you know, what happened. Like, I'm on a care\n\nChannel 0: Yeah.\n\nChannel 1: pension with mom, and I wanna know whether\n\nChannel 0: Yeah.\n\nChannel 1: that still stays. You know what I mean?\n\nChannel 0: Yeah. Exactly. Alright. So I think we'll we'll do a bit of advice and kind of go into a bit more, just making sure that's the best option for you.\n\nChannel 1: Yep.\n\nChannel 0: So do you have any availability next week sometime to kind of go\n\nChannel 1: Yeah.\n\nChannel 0: through\n\nChannel 1: I'll\n\nChannel 0: everything\n\nChannel 1: just\n\nChannel 0: in a bit more detail?\n\nChannel 1: yeah. I'll just make it available.\n\nChannel 0: Yes.\n\nChannel 1: That's all. Yeah.\n\nChannel 0: Okay. Let me have\n\nChannel 1: When\n\nChannel 0: a\n\nChannel 1: I\n\nChannel 0: look\n\nChannel 1: haven't\n\nChannel 0: here.\n\nChannel 1: got kids.\n\nChannel 0: Now\n\nChannel 1: Oh, I mean,\n\nChannel 0: is\n\nChannel 1: they're\n\nChannel 0: morning,\n\nChannel 1: alright at the moment.\n\nChannel 0: yeah, is morning\n\nChannel 1: We're just\n\nChannel 0: or afternoons typically better for you?\n\nChannel 1: Probably in the morning.\n\nChannel 0: In the morning? Okay. Perfect. Now most of my mornings next week are booked, but I, at the moment, have time at 9AM on Thursday, the fifth. Would that work?\n\nChannel 1: The fifth.\n\nChannel 0: Yeah. So next Thursday.\n\nChannel 1: Yep.\n\nChannel 0: Yeah.\n\nChannel 1: That's\n\nChannel 0: Otherwise,\n\nChannel 1: a long way away.\n\nChannel 0: yeah, otherwise, I can do I can do Tuesday afternoon\n\nChannel 1: Yep.\n\nChannel 0: at around 03:00.\n\nChannel 1: Alright. What's what's the shoes that'll be the third?\n\nChannel 0: The third. Yes. Is that better?\n\nChannel 1: Yeah. Yeah. That'll do.\n\nChannel 0: Yes? Alright. I booked out in on Tuesday, the third at 3PM. I'll give you a bit of a call, and we can run through a couple of options, and then I'll go and do the math and and let you know what's going to be the best for you, making\n\nChannel 1: Alright.\n\nChannel 0: sure we have\n\nChannel 1: Yeah.\n\nChannel 0: it sorted for you.\n\nChannel 1: Because I was gonna say I could talk for\n\nChannel 0: Mhmm.\n\nChannel 1: a little bit now. It's alright. It's nice and cool here where I'm sitting, but\n\nChannel 0: Yeah.\n\nChannel 1: you probably haven't got the time.\n\nChannel 0: I do have another booking coming up,\n\nChannel 1: Okay.\n\nChannel 0: so I wanna make sure we have the time to go\n\nChannel 1: Thanks.\n\nChannel 0: through it properly.\n\nChannel 1: Yeah. Okay.\n\nChannel 0: So if if Tuesday the third is okay with you, that\n\nChannel 1: Yep.\n\nChannel 0: I'll set aside enough time that we can thoroughly go through everything in detail with you.\n\nChannel 1: Alright then. Yep.\n\nChannel 0: Yep.\n\nChannel 1: So 03:00,\n\nChannel 0: Alright.\n\nChannel 1: Tuesday.\n\nChannel 0: 03:00 Tuesday. If anything changed and you can't make it, just send me an email, and I'll see if I can shuffle a few things around for you.\n\nChannel 1: Yep. Okay.\n\nChannel 0: Yep. Alright. Perfect. Well, thank you so much, Kim, and I look forward speaking with you on Tuesday.\n\nChannel 1: Okay.\n\nChannel 0: Mhmm.\n\nChannel 1: Thanks, Dane.\n\nChannel 0: No problem. We'll speak soon.\n\nChannel 1: Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.12,"end":1.62,"sentiment":"neutral","sentiment_score":0.04281901568174362}],"sentiment":"neutral","sentiment_score":0.04281901568174362,"channel":1,"num_words":1,"start":1.12,"end":1.62},{"sentences":[{"text":"Good afternoon.","start":2.56,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.2871418595314026},{"text":"Is this Kim?","start":3.1999998,"end":4.18,"sentiment":"neutral","sentiment_score":0.16074809432029724}],"sentiment":"neutral","sentiment_score":0.2113056004047394,"channel":0,"num_words":5,"start":2.56,"end":4.18},{"sentences":[{"text":"Speaking.","start":4.56,"end":5.06,"sentiment":"neutral","sentiment_score":0.0743444412946701}],"sentiment":"neutral","sentiment_score":0.0743444412946701,"channel":1,"num_words":1,"start":4.56,"end":5.06},{"sentences":[{"text":"This is Veronica from Oakview 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take","start":18.634998,"end":19.115,"sentiment":"neutral","sentiment_score":-0.17120718210935593}],"sentiment":"neutral","sentiment_score":-0.17120718210935593,"channel":0,"num_words":2,"start":18.634998,"end":19.115},{"sentences":[{"text":"girls.","start":18.945,"end":19.445,"sentiment":"neutral","sentiment_score":-0.19780005514621735}],"sentiment":"neutral","sentiment_score":-0.19780005514621735,"channel":1,"num_words":1,"start":18.945,"end":19.445},{"sentences":[{"text":"up too I won't take up too much of your time.","start":19.115,"end":22.095,"sentiment":"neutral","sentiment_score":-0.295624164017764},{"text":"I obviously got your email.","start":22.954998,"end":24.075,"sentiment":"neutral","sentiment_score":0.020548874139785768},{"text":"Just wanted to give you a a quick call.","start":24.075,"end":26.335,"sentiment":"neutral","sentiment_score":0.07790693806277381},{"text":"But just before I do go any further, I just need to let you know that our calls are being recorded for 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The representative confirms Kim's personal information and schedules a call for Tuesday at 3 PM to go over options and discuss potential financial savings. The call ends with the representative thanking Kim and saying goodbye."},"intents":{"segments":[{"text":"Just wanted to give you a a quick call. But just before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay. Yeah.","start_word":76,"end_word":114,"intents":[{"intent":"Schedule a call","confidence_score":0.0015669583}]},{"text":"And just to confirm I am speaking with the right person, could I just get you to confirm your full name, date of birth, and address, please? Yeah.","start_word":116,"end_word":143,"intents":[{"intent":"Confirm identity","confidence_score":0.84227407}]},{"text":"So if we do decide that that's what you wanna do, at least we have everything Yeah. prepared.","start_word":346,"end_word":363,"intents":[{"intent":"Make decision","confidence_score":0.04377106}]},{"text":"prepared.","start_word":363,"end_word":363,"intents":[{"intent":"Prepare","confidence_score":0.0025542458}]},{"text":"Well, I'm just trying to work out, you know, what happened. Like, I'm on a care Yeah. pension with mom, and I wanna know whether Yeah. that still stays. You know what I mean? Yeah.","start_word":364,"end_word":398,"intents":[{"intent":"Work out","confidence_score":0.61921185}]},{"text":"So do you have any availability next week sometime to kind of go Yeah.","start_word":429,"end_word":442,"intents":[{"intent":"Confirm availability","confidence_score":0.103692085}]},{"text":"Now most of my mornings next week are booked, but I, at the moment, have time at 9AM on Thursday, the fifth. Would that work? The fifth.","start_word":505,"end_word":531,"intents":[{"intent":"Book afternoon","confidence_score":0.0016537651}]},{"text":"I booked out in on Tuesday, the third at 3PM. I'll give you a bit of a call, and we can run through a couple of options, and then I'll go and do the math and and let you know what's going to be the best for you, making Alright.","start_word":579,"end_word":628,"intents":[{"intent":"Schedule meeting","confidence_score":0.3571567}]}]},"sentiments":{"segments":[{"text":"Hello? Good afternoon. Is this Kim? Speaking. This is Veronica from Oakview Financial. How are you?","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.15249201655387878},{"text":"I'm good.","start_word":16,"end_word":17,"sentiment":"positive","sentiment_score":0.4508422911167145},{"text":"How are you?","start_word":18,"end_word":20,"sentiment":"neutral","sentiment_score":0.33162441849708557},{"text":"I'm good.","start_word":21,"end_word":22,"sentiment":"positive","sentiment_score":0.35829243063926697},{"text":"Do you I have a noticed couple of that minutes? Yeah. I just got out of Yeah. a shop so I can sit here Oh, on the seat for a minute. Sit I here, won't take girls. up too I won't take up too much of your time. I obviously got your email. Just wanted to give you a a quick call. But just before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay. Yeah. Perfect. And just to confirm I am speaking with the right person, could I just get you to confirm your full name, date of birth, and address, please? Yeah. Kim Thomas in 03/10/1966. Yep. And what was the other only address? 3 Parker Street In A I Y R 407. Yes.","start_word":23,"end_word":165,"sentiment":"neutral","sentiment_score":0.007826743647456169},{"text":"Great. Perfect. Now I've got your form, which is great. So just wanted to confirm that you wanted to take out everything.","start_word":166,"end_word":187,"sentiment":"positive","sentiment_score":0.48018720746040344},{"text":"Well, I don't really know. I didn't know whether I should talk to the financial adviser or whatever. Mhmm. Mhmm. Because if you if you're not sure, I can book in a bit of a a bit of a time where we both have a bit more time to kind of go through the different options, what your goals are, and what you would like to do, and then we can always do a plan thereafter because you still Yep. have a little bit of time. Yeah. That's right. So Yeah. yeah.","start_word":188,"end_word":279,"sentiment":"neutral","sentiment_score":-0.034623920917510986},{"text":"I'm just So concerned about what's gonna happen.","start_word":280,"end_word":287,"sentiment":"negative","sentiment_score":-0.3748923540115357},{"text":"You know what I mean?","start_word":288,"end_word":292,"sentiment":"neutral","sentiment_score":-0.26191920042037964},{"text":"Like, I don't wanna lose any of it.","start_word":293,"end_word":300,"sentiment":"negative","sentiment_score":-0.4183245599269867},{"text":"That's all. yeah. I mean, if Alvin Easy doesn't go ballistic and take everyone super, well, I can Yeah. probably but it's all talk. Yeah. Yeah. It's it's it's a bit like that.","start_word":301,"end_word":333,"sentiment":"neutral","sentiment_score":0.06099941208958626},{"text":"But I think it's good to have conversations sooner rather than later. So if we do decide that that's what you wanna do, at least we have everything Yeah.","start_word":334,"end_word":362,"sentiment":"positive","sentiment_score":0.3799187541007995},{"text":"prepared. Well, I'm just trying to work out, you know, what happened. Like, I'm on a care Yeah. pension with mom, and I wanna know whether Yeah. that still stays. You know what I mean? Yeah. Exactly. Alright. So I think we'll we'll do a bit of advice and kind of go into a bit more, just making sure that's the best option for you. Yep. So do you have any availability next week sometime to kind of go Yeah. through I'll everything just in a bit more detail? yeah. I'll just make it available. Yes. That's all. Yeah. Okay. Let me have When a I look haven't here. got kids. Now Oh, I mean, is they're morning, alright at the moment. yeah, is morning We're just or afternoons typically better for you? Probably in the morning. In the morning? Okay.","start_word":363,"end_word":503,"sentiment":"neutral","sentiment_score":0.08754321187734604},{"text":"Perfect.","start_word":504,"end_word":504,"sentiment":"positive","sentiment_score":0.415419340133667},{"text":"Now most of my mornings next week are booked, but I, at the moment, have time at 9AM on Thursday, the fifth. Would that work? The fifth. Yeah. So next Thursday. Yep. Yeah. That's Otherwise, a long way away. yeah, otherwise, I can do I can do Tuesday afternoon Yep. at around 03:00. Alright. What's what's the shoes that'll be the third? The third. Yes. Is that better? Yeah. Yeah. That'll do. Yes? Alright. I booked out in on Tuesday, the third at 3PM. I'll give you a bit of a call, and we can run through a couple of options, and then I'll go and do the math and and let you know what's going to be the best for you, making Alright. sure we have Yeah. it sorted for you. Because I was gonna say I could talk for Mhmm. a little bit now. It's alright.","start_word":505,"end_word":652,"sentiment":"neutral","sentiment_score":0.08557582606334944},{"text":"It's nice and cool here where I'm sitting, but Yeah.","start_word":653,"end_word":662,"sentiment":"positive","sentiment_score":0.3431791663169861},{"text":"you probably haven't got the time. I do have another booking coming up, Okay. so I wanna make sure we have the time to go Thanks. through it properly. Yeah. Okay. So if if Tuesday the third is okay with you, that Yep. I'll set aside enough time that we can thoroughly go through everything in detail with you. Alright then. Yep. Yep. So 03:00, Alright. Tuesday. 03:00 Tuesday. If anything changed and you can't make it, just send me an email, and I'll see if I can shuffle a few things around for you. Yep. Okay. Yep.","start_word":663,"end_word":760,"sentiment":"neutral","sentiment_score":0.0787624716758728},{"text":"Alright. Perfect. 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