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This is Eve. I'm sorry I'm unavailable at the moment. Please leave a message after the tone, and I'll give you a callback shortly. 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This is Eve. I'm sorry I'm unavailable at the moment. Please leave a message after the tone, and I'll give you a callback shortly. Please leave a detailed message after the tone.\n\nWhen you have finished recording, you may hang up, or press one for more options.\n\nChannel 0: Hi. This is Emmy. I'm calling on behalf of Daniel from Tech and Wound. We are based in Springfield, Brisbane. We wanted to reach out because we wanted to check if you do have IT support or have recurring IT issues that don't get properly fixed.\n\nSo we offer also to reduce cost in IT, like hardware or software. We wanted to really help you. If you're interested, reach out to us as soon as you're available. Talk to you soon. Take care.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.48,"end":2.8,"sentiment":"neutral","sentiment_score":0.019706107676029205},{"text":"This is Eve.","start":2.8,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.02345739056666692},{"text":"I'm sorry I'm unavailable at the moment.","start":3.6799998,"end":5.6,"sentiment":"neutral","sentiment_score":-0.29076871488775524},{"text":"Please leave a message after the tone, and I'll give you a callback shortly.","start":5.6,"end":8.66,"sentiment":"neutral","sentiment_score":-0.09898144592131887},{"text":"Please leave a detailed message after the tone.","start":9.5199995,"end":12.015,"sentiment":"neutral","sentiment_score":-0.04948523733764887}],"sentiment":"neutral","sentiment_score":-0.11293711716478522,"channel":1,"num_words":33,"start":2.48,"end":12.015},{"sentences":[{"text":"When you have finished recording, you may hang up, or press one for more options.","start":12.095,"end":15.875,"sentiment":"neutral","sentiment_score":-0.04577488601207733}],"sentiment":"neutral","sentiment_score":-0.04577488601207733,"channel":1,"num_words":15,"start":12.095,"end":15.875},{"sentences":[{"text":"Hi.","start":17.625,"end":18.025,"sentiment":"neutral","sentiment_score":0.08570407330989838},{"text":"This is Emmy.","start":18.025,"end":18.665,"sentiment":"neutral","sentiment_score":0.13353353242079416},{"text":"I'm calling on behalf of Daniel from Tech and Wound.","start":18.665,"end":21.485,"sentiment":"neutral","sentiment_score":0.1647362433373928},{"text":"We are based in Springfield, Brisbane.","start":21.545,"end":23.645,"sentiment":"neutral","sentiment_score":0.18660647422075272},{"text":"We wanted to reach out because we wanted to check if you do have IT support or have recurring IT issues that don't get properly fixed.","start":23.705,"end":33.48,"sentiment":"neutral","sentiment_score":0.16113604562213787}],"sentiment":"neutral","sentiment_score":0.1618009377270937,"channel":0,"num_words":46,"start":17.625,"end":33.48},{"sentences":[{"text":"So we offer also to reduce cost in IT, like hardware or software.","start":33.54,"end":41.94,"sentiment":"positive","sentiment_score":0.3727695093705104},{"text":"We wanted to really help you.","start":41.94,"end":43.879997,"sentiment":"positive","sentiment_score":0.6852506895860037},{"text":"If you're interested, reach out to us as soon as you're available.","start":43.972878,"end":46.712875,"sentiment":"positive","sentiment_score":0.35025859624147415},{"text":"Talk to you soon.","start":47.092876,"end":47.992874,"sentiment":"neutral","sentiment_score":0.30865439027547836},{"text":"Take care.","start":48.132874,"end":48.872875,"sentiment":"neutral","sentiment_score":0.1738947480916977}],"sentiment":"positive","sentiment_score":0.3984599451760988,"channel":0,"num_words":37,"start":33.54,"end":48.872875}]},"summary":{"result":"success","short":"A representative from Tech and Wound named Emmy calls a customer named Daniel to check if they have IT support or recurring IT issues. 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