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Yeah. I yeah. I'm actually calling back because earlier, you you were busy. So and I'm just calling back and to continue because, Shankay, we have actually spoken a few months ago already.\n\nWe sent you our information about our AI MDR platform.\n\nChannel 1: Yeah.\n\nChannel 0: And I just wanted and I just wanted to follow-up if now might be a better time to schedule a quick demo.\n\nChannel 1: Yeah. Ma'am, as I said, I'm I'm in Brisbane, not at her office. Can you please I'm I'm returning back on Friday, so you need to give me a call next Monday, please.\n\nChannel 0: Oh, which will be the best time to call you, Shanky?\n\nChannel 1: Ma'am, call me on Tuesday because I'm I'm on holiday. I'm not working.\n\nChannel 0: Oh, gotcha. Tuesday next week, you mean?\n\nChannel 1: Yes. Yes, please.\n\nChannel 0: Okay. Gotcha, Shanke. 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The customer is in Brisbane and requests a call back on Tuesday after being on holiday. The agent apologizes for the inconvenience and thanks the customer for their time."},"intents":{"segments":[{"text":"And I just wanted and I just wanted to follow-up if now might be a better time to schedule a quick demo. Yeah.","start_word":51,"end_word":73,"intents":[{"intent":"Schedule demo","confidence_score":0.42612407}]},{"text":"I just wanted to check on you. Right. Right. Thanks.","start_word":158,"end_word":167,"intents":[{"intent":"Check on shanky","confidence_score":0.69400835}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi, Shanky. Hello?","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.13192415237426758},{"text":"Good day.","start_word":5,"end_word":6,"sentiment":"positive","sentiment_score":0.4949357509613037},{"text":"Yeah. I yeah. I'm actually calling back because earlier, you you were busy. So and I'm just calling back and to continue because, Shankay, we have actually spoken a few months ago already. We sent you our information about our AI MDR platform. Yeah. And I just wanted and I just wanted to follow-up if now might be a better time to schedule a quick demo. Yeah. Ma'am, as I said, I'm I'm in Brisbane, not at her office. Can you please I'm I'm returning back on Friday, so you need to give me a call next Monday, please. Oh, which will be the best time to call you, Shanky? Ma'am, call me on Tuesday because I'm I'm on holiday. I'm not working. Oh, gotcha. Tuesday next week, you mean? Yes. Yes, please. Okay. Gotcha, Shanke. Well, again, I'm really sorry to disturb Yep. you in your vacation, but, yeah, Sure. I just wanted to check on you. Right. Right.","start_word":7,"end_word":166,"sentiment":"neutral","sentiment_score":0.004898644518107176},{"text":"Thanks.","start_word":167,"end_word":167,"sentiment":"positive","sentiment_score":0.3723735809326172},{"text":"Alright. You take care. Bye bye.","start_word":168,"end_word":173,"sentiment":"neutral","sentiment_score":0.2633923292160034}],"average":{"sentiment":"neutral","sentiment_score":0.029729260338677305}}}}