{"metadata":{"transaction_key":"deprecated","request_id":"019f34d6-35e1-7ff2-ae52-0f8da933c58e","sha256":"f31e25c86dfeb88c005953878f76b5206417d9b60c9468c66b223ffa9fce6701","created":"2026-07-06T00:31:22.760Z","duration":38.73594,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":107,"output_tokens":59},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":117,"output_tokens":117},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":117,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi, Martin. This is Andrew from Julian. Is this in codecs consulting group? Because I I'm trying to get ahold of Martin in the IT department. Oh, yes. Hi. This is Andrew. I represent a cybersecurity company called Vigilance AI. Is he available to speak to?","confidence":0.9916992,"words":[{"word":"oh","start":3.52,"end":3.76,"confidence":0.9851074,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.02687503397464752},{"word":"hi","start":3.76,"end":4.26,"confidence":0.96972656,"punctuated_word":"hi,","sentiment":"neutral","sentiment_score":-0.0238262377679348},{"word":"martin","start":4.64,"end":5.14,"confidence":0.8015137,"punctuated_word":"Martin.","sentiment":"neutral","sentiment_score":-0.035539936274290085},{"word":"this","start":5.92,"end":6.08,"confidence":0.8457031,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.07012581080198288},{"word":"is","start":6.08,"end":6.24,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.03959015756845474},{"word":"andrew","start":6.24,"end":6.56,"confidence":0.9980469,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":-0.02716926299035549},{"word":"from","start":6.56,"end":7.06,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.03075788915157318},{"word":"julian","start":8.88,"end":9.38,"confidence":0.640625,"punctuated_word":"Julian.","sentiment":"neutral","sentiment_score":-0.026383178308606148},{"word":"is","start":9.84,"end":10.08,"confidence":0.984375,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.00982486456632614},{"word":"this","start":10.08,"end":10.58,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.00767923891544342},{"word":"in","start":11.28,"end":11.599999,"confidence":0.9760742,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.0026790685951709747},{"word":"codecs","start":11.599999,"end":12.08,"confidence":0.68151855,"punctuated_word":"codecs","sentiment":"neutral","sentiment_score":-0.011595677584409714},{"word":"consulting","start":12.08,"end":12.58,"confidence":0.3984375,"punctuated_word":"consulting","sentiment":"neutral","sentiment_score":-0.010408226400613785},{"word":"group","start":13.28,"end":13.78,"confidence":0.99365234,"punctuated_word":"group?","sentiment":"neutral","sentiment_score":-0.016156122088432312},{"word":"because","start":14.434999,"end":14.594999,"confidence":0.9580078,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":-0.08217179775238037},{"word":"i","start":14.594999,"end":14.835,"confidence":0.98535156,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.09797939658164978},{"word":"i'm","start":14.915,"end":15.155,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.07629930973052979},{"word":"trying","start":15.155,"end":15.3949995,"confidence":0.9633789,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":-0.10850492864847185},{"word":"to","start":15.3949995,"end":15.554999,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.10553537309169768},{"word":"get","start":15.554999,"end":15.715,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.16259154677391052},{"word":"ahold","start":15.715,"end":16.035,"confidence":0.72387695,"punctuated_word":"ahold","sentiment":"neutral","sentiment_score":-0.10867272317409515},{"word":"of","start":16.035,"end":16.195,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.13282278180122375},{"word":"martin","start":16.195,"end":16.695,"confidence":0.9951172,"punctuated_word":"Martin","sentiment":"neutral","sentiment_score":-0.08508652448654175},{"word":"in","start":16.755,"end":16.914999,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.093507781624794},{"word":"the","start":16.914999,"end":17.154999,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0895082950592041},{"word":"it","start":17.154999,"end":17.635,"confidence":0.9970703,"punctuated_word":"IT","sentiment":"neutral","sentiment_score":-0.10990361124277116},{"word":"department","start":17.635,"end":18.135,"confidence":0.986084,"punctuated_word":"department.","sentiment":"neutral","sentiment_score":-0.12092415988445282},{"word":"oh","start":23.075,"end":23.235,"confidence":0.92871094,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.027161993086338043},{"word":"yes","start":23.235,"end":23.555,"confidence":0.9916992,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":-0.0022866399958729744},{"word":"hi","start":23.555,"end":23.715,"confidence":0.7364502,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.0027915965765714645},{"word":"this","start":23.715,"end":23.875,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.009128428995609283},{"word":"is","start":23.875,"end":24.355,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.02007556334137917},{"word":"andrew","start":24.355,"end":24.855,"confidence":0.74975586,"punctuated_word":"Andrew.","sentiment":"neutral","sentiment_score":0.01498677022755146},{"word":"i","start":25.555,"end":25.794998,"confidence":0.7207031,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.016817163676023483},{"word":"represent","start":25.794998,"end":26.294998,"confidence":0.9941406,"punctuated_word":"represent","sentiment":"neutral","sentiment_score":-0.013941526412963867},{"word":"a","start":26.515,"end":26.755,"confidence":0.9448242,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0019316226243972776},{"word":"cybersecurity","start":26.755,"end":27.255,"confidence":0.921875,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":-0.006367098540067673},{"word":"company","start":27.634998,"end":28.035,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":-0.02400882914662361},{"word":"called","start":28.035,"end":28.275,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.0011838003993034365},{"word":"vigilance","start":28.275,"end":28.775,"confidence":0.8901367,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.003576873568817973},{"word":"ai","start":28.994999,"end":29.494999,"confidence":0.9313965,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":-0.0030485056340694427},{"word":"is","start":30.09,"end":30.17,"confidence":1.0,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.2036740481853485},{"word":"he","start":30.17,"end":30.41,"confidence":0.99902344,"punctuated_word":"he","sentiment":"neutral","sentiment_score":-0.2164878398180008},{"word":"available","start":30.41,"end":30.91,"confidence":1.0,"punctuated_word":"available","sentiment":"neutral","sentiment_score":-0.1895088106393814},{"word":"to","start":30.970001,"end":31.130001,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.16663984954357147},{"word":"speak","start":31.130001,"end":31.37,"confidence":1.0,"punctuated_word":"speak","sentiment":"neutral","sentiment_score":-0.1460539847612381},{"word":"to","start":31.37,"end":31.87,"confidence":0.99853516,"punctuated_word":"to?","sentiment":"neutral","sentiment_score":-0.11214081943035126}],"paragraphs":{"transcript":"\nOh, hi, Martin. This is Andrew from Julian. Is this in codecs consulting group? Because I I'm trying to get ahold of Martin in the IT department. Oh, yes.\n\nHi. This is Andrew. I represent a cybersecurity company called Vigilance AI. Is he available to speak to?","paragraphs":[{"sentences":[{"text":"Oh, hi, Martin.","start":3.52,"end":5.14,"sentiment":"neutral","sentiment_score":-0.02874706933895747},{"text":"This is Andrew from Julian.","start":5.92,"end":9.38,"sentiment":"neutral","sentiment_score":-0.03880525976419449},{"text":"Is this in codecs consulting group?","start":9.84,"end":13.78,"sentiment":"neutral","sentiment_score":-0.009723866358399391},{"text":"Because I I'm trying to get ahold of Martin in the IT department.","start":14.434999,"end":18.135,"sentiment":"neutral","sentiment_score":-0.10565447921936329},{"text":"Oh, yes.","start":23.075,"end":23.555,"sentiment":"neutral","sentiment_score":-0.014724316541105509}],"sentiment":"neutral","sentiment_score":-0.06005405406628189,"num_words":29,"start":3.52,"end":23.555},{"sentences":[{"text":"Hi.","start":23.555,"end":23.715,"sentiment":"neutral","sentiment_score":0.0027915965765714645},{"text":"This is Andrew.","start":23.715,"end":24.855,"sentiment":"neutral","sentiment_score":0.008644634857773783},{"text":"I represent a cybersecurity company called Vigilance AI.","start":25.555,"end":29.494999,"sentiment":"neutral","sentiment_score":-0.007669259008252993},{"text":"Is he available to speak to?","start":30.09,"end":31.87,"sentiment":"neutral","sentiment_score":-0.1724175587296486}],"sentiment":"neutral","sentiment_score":-0.05928521796077904,"num_words":18,"start":23.555,"end":31.87}]}}]},{"alternatives":[{"transcript":"Julian Campbell speaking. No. You're speaking with Julian. Yes. Yes. Martin's the CEO. Am I asked who's speaking? We're not looking for cybersecurity services at the moment. Thank you.","confidence":0.9980469,"words":[{"word":"julian","start":0.88,"end":1.28,"confidence":0.71777344,"punctuated_word":"Julian","sentiment":"neutral","sentiment_score":-0.021431194618344307},{"word":"campbell","start":1.28,"end":1.5999999,"confidence":0.9790039,"punctuated_word":"Campbell","sentiment":"neutral","sentiment_score":-0.02365683577954769},{"word":"speaking","start":1.5999999,"end":2.1,"confidence":0.9975586,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":-0.014764025807380676},{"word":"no","start":5.8399997,"end":6.0,"confidence":0.98535156,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.12224932014942168},{"word":"you're","start":6.0,"end":6.16,"confidence":0.99658203,"punctuated_word":"You're","sentiment":"neutral","sentiment_score":-0.04752212390303612},{"word":"speaking","start":6.16,"end":6.48,"confidence":1.0,"punctuated_word":"speaking","sentiment":"neutral","sentiment_score":-0.054621703922748566},{"word":"with","start":6.48,"end":6.72,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.030731098726391792},{"word":"julian","start":6.72,"end":7.22,"confidence":0.9951172,"punctuated_word":"Julian.","sentiment":"neutral","sentiment_score":-0.04185878112912178},{"word":"yes","start":9.92,"end":10.42,"confidence":0.9995117,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.0012971991673111916},{"word":"yes","start":14.0,"end":14.355,"confidence":1.0,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.013339892029762268},{"word":"martin's","start":19.074999,"end":19.574999,"confidence":0.8046875,"punctuated_word":"Martin's","sentiment":"neutral","sentiment_score":-0.08481922000646591},{"word":"the","start":19.634998,"end":19.795,"confidence":0.9921875,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1143207922577858},{"word":"ceo","start":19.795,"end":20.295,"confidence":0.9970703,"punctuated_word":"CEO.","sentiment":"neutral","sentiment_score":-0.10711418837308884},{"word":"am","start":20.515,"end":20.675,"confidence":0.7260742,"punctuated_word":"Am","sentiment":"neutral","sentiment_score":-0.08452296257019043},{"word":"i","start":20.675,"end":20.914999,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.10058481991291046},{"word":"asked","start":20.914999,"end":21.154999,"confidence":0.43920898,"punctuated_word":"asked","sentiment":"neutral","sentiment_score":-0.07562978565692902},{"word":"who's","start":21.154999,"end":21.474998,"confidence":0.94750977,"punctuated_word":"who's","sentiment":"neutral","sentiment_score":-0.1087522953748703},{"word":"speaking","start":21.474998,"end":21.974998,"confidence":0.9995117,"punctuated_word":"speaking?","sentiment":"neutral","sentiment_score":-0.08461260795593262},{"word":"we're","start":29.88,"end":30.119999,"confidence":0.9980469,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":-0.09676184505224228},{"word":"not","start":30.119999,"end":30.279999,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.27121713757514954},{"word":"looking","start":30.279999,"end":30.679998,"confidence":1.0,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":-0.16979864239692688},{"word":"for","start":30.679998,"end":31.0,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.17893238365650177},{"word":"cybersecurity","start":31.0,"end":31.5,"confidence":0.86035156,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":-0.10544975101947784},{"word":"services","start":31.8,"end":32.28,"confidence":1.0,"punctuated_word":"services","sentiment":"neutral","sentiment_score":-0.12933941185474396},{"word":"at","start":32.28,"end":32.44,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.16962715983390808},{"word":"the","start":32.44,"end":32.52,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.17866601049900055},{"word":"moment","start":32.52,"end":32.84,"confidence":1.0,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.1725016087293625},{"word":"thank","start":32.84,"end":33.079998,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.21051551401615143},{"word":"you","start":33.079998,"end":33.579998,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.15617308020591736}],"paragraphs":{"transcript":"\nJulian Campbell speaking. No. You're speaking with Julian. Yes. Yes.\n\nMartin's the CEO. Am I asked who's speaking? We're not looking for cybersecurity services at the moment. Thank you.","paragraphs":[{"sentences":[{"text":"Julian Campbell speaking.","start":0.88,"end":2.1,"sentiment":"neutral","sentiment_score":-0.019950685401757557},{"text":"No.","start":5.8399997,"end":6.0,"sentiment":"neutral","sentiment_score":-0.12224932014942168},{"text":"You're speaking with Julian.","start":6.0,"end":7.22,"sentiment":"neutral","sentiment_score":-0.043683426920324564},{"text":"Yes.","start":9.92,"end":10.42,"sentiment":"neutral","sentiment_score":0.0012971991673111916},{"text":"Yes.","start":14.0,"end":14.355,"sentiment":"neutral","sentiment_score":-0.013339892029762268}],"sentiment":"neutral","sentiment_score":-0.03688777768984437,"num_words":10,"start":0.88,"end":14.355},{"sentences":[{"text":"Martin's the CEO.","start":19.074999,"end":20.295,"sentiment":"neutral","sentiment_score":-0.10208473354578018},{"text":"Am I asked who's speaking?","start":20.515,"end":21.974998,"sentiment":"neutral","sentiment_score":-0.09082049429416657},{"text":"We're not looking for cybersecurity services at the moment.","start":29.88,"end":32.84,"sentiment":"neutral","sentiment_score":-0.16358821673525703},{"text":"Thank you.","start":32.84,"end":33.579998,"sentiment":"neutral","sentiment_score":0.1833442971110344}],"sentiment":"neutral","sentiment_score":-0.09820852781596937,"num_words":19,"start":19.074999,"end":33.579998}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Julian Campbell speaking.\n\nChannel 0: Oh, hi, Martin.\n\nChannel 1: No.\n\nChannel 0: This\n\nChannel 1: You're\n\nChannel 0: is\n\nChannel 1: speaking\n\nChannel 0: Andrew\n\nChannel 1: with\n\nChannel 0: from\n\nChannel 1: Julian.\n\nChannel 0: Julian. Is\n\nChannel 1: Yes.\n\nChannel 0: this in codecs consulting group?\n\nChannel 1: Yes.\n\nChannel 0: Because I I'm trying to get ahold of Martin in the IT department.\n\nChannel 1: Martin's the CEO. Am I asked who's speaking?\n\nChannel 0: Oh, yes. Hi. This is Andrew. I represent a cybersecurity company called Vigilance AI.\n\nChannel 1: We're\n\nChannel 0: Is\n\nChannel 1: not\n\nChannel 0: he\n\nChannel 1: looking\n\nChannel 0: available\n\nChannel 1: for\n\nChannel 0: to\n\nChannel 1: cybersecurity\n\nChannel 0: speak to?\n\nChannel 1: services at the moment. Thank you.","paragraphs":[{"sentences":[{"text":"Julian Campbell speaking.","start":0.88,"end":2.1,"sentiment":"neutral","sentiment_score":-0.019950685401757557}],"sentiment":"neutral","sentiment_score":-0.019950685401757557,"channel":1,"num_words":3,"start":0.88,"end":2.1},{"sentences":[{"text":"Oh, hi, Martin.","start":3.52,"end":5.14,"sentiment":"neutral","sentiment_score":-0.02874706933895747}],"sentiment":"neutral","sentiment_score":-0.02874706933895747,"channel":0,"num_words":3,"start":3.52,"end":5.14},{"sentences":[{"text":"No.","start":5.8399997,"end":6.0,"sentiment":"neutral","sentiment_score":-0.12224932014942168}],"sentiment":"neutral","sentiment_score":-0.12224932014942168,"channel":1,"num_words":1,"start":5.8399997,"end":6.0},{"sentences":[{"text":"This","start":5.92,"end":6.08,"sentiment":"neutral","sentiment_score":-0.07012581080198288}],"sentiment":"neutral","sentiment_score":-0.07012581080198288,"channel":0,"num_words":1,"start":5.92,"end":6.08},{"sentences":[{"text":"You're","start":6.0,"end":6.16,"sentiment":"neutral","sentiment_score":-0.04752212390303612}],"sentiment":"neutral","sentiment_score":-0.04752212390303612,"channel":1,"num_words":1,"start":6.0,"end":6.16},{"sentences":[{"text":"is","start":6.08,"end":6.24,"sentiment":"neutral","sentiment_score":-0.03959015756845474}],"sentiment":"neutral","sentiment_score":-0.03959015756845474,"channel":0,"num_words":1,"start":6.08,"end":6.24},{"sentences":[{"text":"speaking","start":6.16,"end":6.48,"sentiment":"neutral","sentiment_score":-0.054621703922748566}],"sentiment":"neutral","sentiment_score":-0.054621703922748566,"channel":1,"num_words":1,"start":6.16,"end":6.48},{"sentences":[{"text":"Andrew","start":6.24,"end":6.56,"sentiment":"neutral","sentiment_score":-0.02716926299035549}],"sentiment":"neutral","sentiment_score":-0.02716926299035549,"channel":0,"num_words":1,"start":6.24,"end":6.56},{"sentences":[{"text":"with","start":6.48,"end":6.72,"sentiment":"neutral","sentiment_score":-0.030731098726391792}],"sentiment":"neutral","sentiment_score":-0.030731098726391792,"channel":1,"num_words":1,"start":6.48,"end":6.72},{"sentences":[{"text":"from","start":6.56,"end":7.06,"sentiment":"neutral","sentiment_score":-0.03075788915157318}],"sentiment":"neutral","sentiment_score":-0.03075788915157318,"channel":0,"num_words":1,"start":6.56,"end":7.06},{"sentences":[{"text":"Julian.","start":6.72,"end":7.22,"sentiment":"neutral","sentiment_score":-0.04185878112912178}],"sentiment":"neutral","sentiment_score":-0.04185878112912178,"channel":1,"num_words":1,"start":6.72,"end":7.22},{"sentences":[{"text":"Julian.","start":8.88,"end":9.38,"sentiment":"neutral","sentiment_score":-0.026383178308606148},{"text":"Is","start":9.84,"end":10.08,"sentiment":"neutral","sentiment_score":-0.00982486456632614}],"sentiment":"neutral","sentiment_score":-0.018104021437466145,"channel":0,"num_words":2,"start":8.88,"end":10.08},{"sentences":[{"text":"Yes.","start":9.92,"end":10.42,"sentiment":"neutral","sentiment_score":0.0012971991673111916}],"sentiment":"neutral","sentiment_score":0.0012971991673111916,"channel":1,"num_words":1,"start":9.92,"end":10.42},{"sentences":[{"text":"this in codecs consulting group?","start":10.08,"end":13.78,"sentiment":"neutral","sentiment_score":-0.009703666716814042}],"sentiment":"neutral","sentiment_score":-0.009703666716814042,"channel":0,"num_words":5,"start":10.08,"end":13.78},{"sentences":[{"text":"Yes.","start":14.0,"end":14.355,"sentiment":"neutral","sentiment_score":-0.013339892029762268}],"sentiment":"neutral","sentiment_score":-0.013339892029762268,"channel":1,"num_words":1,"start":14.0,"end":14.355},{"sentences":[{"text":"Because I I'm trying to get ahold of Martin in the IT department.","start":14.434999,"end":18.135,"sentiment":"neutral","sentiment_score":-0.10565447921936329}],"sentiment":"neutral","sentiment_score":-0.10565447921936329,"channel":0,"num_words":13,"start":14.434999,"end":18.135},{"sentences":[{"text":"Martin's the CEO.","start":19.074999,"end":20.295,"sentiment":"neutral","sentiment_score":-0.10208473354578018},{"text":"Am I asked who's speaking?","start":20.515,"end":21.974998,"sentiment":"neutral","sentiment_score":-0.09082049429416657}],"sentiment":"neutral","sentiment_score":-0.09504458401352167,"channel":1,"num_words":8,"start":19.074999,"end":21.974998},{"sentences":[{"text":"Oh, yes.","start":23.075,"end":23.555,"sentiment":"neutral","sentiment_score":-0.014724316541105509},{"text":"Hi.","start":23.555,"end":23.715,"sentiment":"neutral","sentiment_score":0.0027915965765714645},{"text":"This is Andrew.","start":23.715,"end":24.855,"sentiment":"neutral","sentiment_score":0.008644634857773783},{"text":"I represent a cybersecurity company called Vigilance AI.","start":25.555,"end":29.494999,"sentiment":"neutral","sentiment_score":-0.007669259008252993}],"sentiment":"neutral","sentiment_score":-0.004434085999881583,"channel":0,"num_words":14,"start":23.075,"end":29.494999},{"sentences":[{"text":"We're","start":29.88,"end":30.119999,"sentiment":"neutral","sentiment_score":-0.09676184505224228}],"sentiment":"neutral","sentiment_score":-0.09676184505224228,"channel":1,"num_words":1,"start":29.88,"end":30.119999},{"sentences":[{"text":"Is","start":30.09,"end":30.17,"sentiment":"neutral","sentiment_score":-0.2036740481853485}],"sentiment":"neutral","sentiment_score":-0.2036740481853485,"channel":0,"num_words":1,"start":30.09,"end":30.17},{"sentences":[{"text":"not","start":30.119999,"end":30.279999,"sentiment":"neutral","sentiment_score":-0.27121713757514954}],"sentiment":"neutral","sentiment_score":-0.27121713757514954,"channel":1,"num_words":1,"start":30.119999,"end":30.279999},{"sentences":[{"text":"he","start":30.17,"end":30.41,"sentiment":"neutral","sentiment_score":-0.2164878398180008}],"sentiment":"neutral","sentiment_score":-0.2164878398180008,"channel":0,"num_words":1,"start":30.17,"end":30.41},{"sentences":[{"text":"looking","start":30.279999,"end":30.679998,"sentiment":"neutral","sentiment_score":-0.16979864239692688}],"sentiment":"neutral","sentiment_score":-0.16979864239692688,"channel":1,"num_words":1,"start":30.279999,"end":30.679998},{"sentences":[{"text":"available","start":30.41,"end":30.91,"sentiment":"neutral","sentiment_score":-0.1895088106393814}],"sentiment":"neutral","sentiment_score":-0.1895088106393814,"channel":0,"num_words":1,"start":30.41,"end":30.91},{"sentences":[{"text":"for","start":30.679998,"end":31.0,"sentiment":"neutral","sentiment_score":-0.17893238365650177}],"sentiment":"neutral","sentiment_score":-0.17893238365650177,"channel":1,"num_words":1,"start":30.679998,"end":31.0},{"sentences":[{"text":"to","start":30.970001,"end":31.130001,"sentiment":"neutral","sentiment_score":-0.16663984954357147}],"sentiment":"neutral","sentiment_score":-0.16663984954357147,"channel":0,"num_words":1,"start":30.970001,"end":31.130001},{"sentences":[{"text":"cybersecurity","start":31.0,"end":31.5,"sentiment":"neutral","sentiment_score":-0.10544975101947784}],"sentiment":"neutral","sentiment_score":-0.10544975101947784,"channel":1,"num_words":1,"start":31.0,"end":31.5},{"sentences":[{"text":"speak to?","start":31.130001,"end":31.87,"sentiment":"neutral","sentiment_score":-0.12909740209579468}],"sentiment":"neutral","sentiment_score":-0.12909740209579468,"channel":0,"num_words":2,"start":31.130001,"end":31.87},{"sentences":[{"text":"services at the moment.","start":31.8,"end":32.84,"sentiment":"neutral","sentiment_score":-0.16253354772925377},{"text":"Thank you.","start":32.84,"end":33.579998,"sentiment":"neutral","sentiment_score":0.1833442971110344}],"sentiment":"neutral","sentiment_score":-0.04724093278249105,"channel":1,"num_words":6,"start":31.8,"end":33.579998}]},"summary":{"result":"success","short":"An employee from a cybersecurity company called a number looking for Martin, but was redirected to Andrew by another employee. Andrew explains that he represents a cybersecurity company and is not in charge of IT department, but offers to speak with Martin. The conversation ends with Andrew thanking Andrew."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Julian Campbell speaking. Oh, hi, Martin. No. This You're is speaking Andrew with from Julian. Julian. Is Yes. this in codecs consulting group? Yes. Because I I'm trying to get ahold of Martin in the IT department. Martin's the CEO. Am I asked who's speaking? Oh, yes. Hi. This is Andrew. I represent a cybersecurity company called Vigilance AI. We're Is not he looking available for to cybersecurity speak to? services at the moment. Thank you.","start_word":0,"end_word":75,"sentiment":"neutral","sentiment_score":-0.06110386922955513}],"average":{"sentiment":"neutral","sentiment_score":-0.06110386563162518}}}}