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Yes. You could let's connect everything. Sorry, man. I've I've got a phone call.\n\nI bloody got it involved. Took me a little bit longer to finish off. Jason?\n\nChannel 0: Yeah, mate.\n\nChannel 1: Yeah. Yeah. Can you connect everything back on, please?\n\nChannel 0: Okay. Hang on. I'll go and plug everything back\n\nChannel 1: Yeah. Sorry, man. I've got this bloody phone call. I didn't\n\nChannel 0: in.\n\nChannel 1: think it was gonna last too long.\n\nChannel 0: Nah.\n\nChannel 1: I\n\nChannel 0: It's\n\nChannel 1: don't\n\nChannel 0: all\n\nChannel 1: know.\n\nChannel 0: good.\n\nChannel 1: I I told you I need a holiday, mate.\n\nChannel 0: Yeah. Well, I'll give you one if you want one.\n\nChannel 1: Well, actually, I might be up there.","paragraphs":[{"sentences":[{"text":"Hello, Jan.","start":0.56,"end":1.54,"sentiment":"neutral","sentiment_score":0.052047641947865486},{"text":"Yes.","start":1.68,"end":1.92,"sentiment":"neutral","sentiment_score":0.13441380858421326},{"text":"You could let's connect everything.","start":1.92,"end":3.36,"sentiment":"neutral","sentiment_score":0.12982692569494247},{"text":"Sorry, man.","start":3.36,"end":3.76,"sentiment":"neutral","sentiment_score":-0.3120926022529602},{"text":"I've I've got a phone call.","start":3.76,"end":5.12,"sentiment":"negative","sentiment_score":-0.4595487117767334}],"sentiment":"neutral","sentiment_score":-0.155864609638229,"channel":1,"num_words":16,"start":0.56,"end":5.12},{"sentences":[{"text":"I bloody got it involved.","start":5.12,"end":6.58,"sentiment":"negative","sentiment_score":-0.6394357562065125},{"text":"Took me a little bit longer to finish 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I told you I need a holiday, mate.","start":24.635,"end":26.735,"sentiment":"neutral","sentiment_score":-0.003554900487263999}],"sentiment":"neutral","sentiment_score":-0.003554900487263999,"channel":1,"num_words":9,"start":24.635,"end":26.735},{"sentences":[{"text":"Yeah.","start":27.115,"end":27.615,"sentiment":"neutral","sentiment_score":0.173099547624588},{"text":"Well, I'll give you one if you want one.","start":28.075,"end":30.494999,"sentiment":"neutral","sentiment_score":0.16164605650636885}],"sentiment":"neutral","sentiment_score":0.16279140561819078,"channel":0,"num_words":10,"start":27.115,"end":30.494999},{"sentences":[{"text":"Well, actually, I might be up there.","start":35.3,"end":37.239998,"sentiment":"neutral","sentiment_score":0.050466579385101795}],"sentiment":"neutral","sentiment_score":0.050466579385101795,"channel":1,"num_words":7,"start":35.3,"end":37.239998}]},"summary":{"result":"success","short":"The customer is trying to connect everything and apologizes for the delay due to a phone call. They ask the agent to connect everything back on and apologize again for the longer delay. The customer mentions needing a holiday and offers to provide one if needed."},"intents":{"segments":[{"text":"You could let's connect everything. Sorry, man.","start_word":3,"end_word":9,"intents":[{"intent":"Connect everything","confidence_score":0.3993257}]},{"text":"Took me a little bit longer to finish off. Jason? Yeah, mate.","start_word":21,"end_word":32,"intents":[{"intent":"Finish off","confidence_score":0.31302455}]}]},"sentiments":{"segments":[{"text":"Hello, Jan. Yes. You could let's connect everything. Sorry, man.","start_word":0,"end_word":9,"sentiment":"neutral","sentiment_score":0.01579095423221588},{"text":"I've I've got a phone call. I bloody got it involved. Took me a little bit longer to finish off.","start_word":10,"end_word":29,"sentiment":"negative","sentiment_score":-0.4682947397232056},{"text":"Jason? Yeah, mate. Yeah. Yeah. Can you connect everything back on, please? Okay. Hang on. I'll go and plug everything back Yeah. Sorry, man.","start_word":30,"end_word":53,"sentiment":"neutral","sentiment_score":-0.036605846136808395},{"text":"I've got this bloody phone call. I didn't in. think it was gonna last too long.","start_word":54,"end_word":69,"sentiment":"negative","sentiment_score":-0.5833263993263245},{"text":"Nah.","start_word":70,"end_word":70,"sentiment":"neutral","sentiment_score":-0.3214453458786011},{"text":"It's I don't all know.","start_word":71,"end_word":75,"sentiment":"negative","sentiment_score":-0.3685257136821747},{"text":"good. I I told you I need a holiday, mate. Yeah. Well, I'll give you one if you want one. Well, actually, I might be up there.","start_word":76,"end_word":102,"sentiment":"neutral","sentiment_score":0.08001012355089188}],"average":{"sentiment":"neutral","sentiment_score":-0.18850253001753103}}}}