{"metadata":{"transaction_key":"deprecated","request_id":"01a0d6fe-4b85-76e2-9610-905509dc3323","sha256":"191e003a6fbf86a91c7c5db38d3606a15ff7f5dd63c009fd9ad7dce80a3af2ca","created":"2026-09-25T05:16:26.361Z","duration":20.591938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":36,"output_tokens":36},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":36,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Voice mailbox of Tina Hans Harris. Please record your message after the tone. When you have finished recording, you can hang up or press the hash key for additional options.","confidence":1.0,"words":[{"word":"voice","start":0.16,"end":0.39999998,"confidence":0.96777344,"punctuated_word":"Voice","sentiment":"neutral","sentiment_score":-0.030115559697151184},{"word":"mailbox","start":0.39999998,"end":0.9,"confidence":0.7597656,"punctuated_word":"mailbox","sentiment":"neutral","sentiment_score":-0.013661779463291168},{"word":"of","start":0.96,"end":1.36,"confidence":0.99316406,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.012774571776390076},{"word":"tina","start":2.0,"end":2.3999999,"confidence":0.9316406,"punctuated_word":"Tina","sentiment":"neutral","sentiment_score":0.030476581305265427},{"word":"hans","start":2.3999999,"end":2.6399999,"confidence":0.3251953,"punctuated_word":"Hans","sentiment":"neutral","sentiment_score":0.118581585586071},{"word":"harris","start":2.6399999,"end":3.1399999,"confidence":0.7192383,"punctuated_word":"Harris.","sentiment":"neutral","sentiment_score":0.020085804164409637},{"word":"please","start":3.6,"end":4.0,"confidence":0.9941406,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.194507896900177},{"word":"record","start":4.0,"end":4.4,"confidence":1.0,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.3279227018356323},{"word":"your","start":4.4,"end":4.56,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.2980273365974426},{"word":"message","start":4.56,"end":5.06,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.24847254157066345},{"word":"after","start":5.2799997,"end":5.52,"confidence":1.0,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.2773981988430023},{"word":"the","start":5.52,"end":5.68,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2755243182182312},{"word":"tone","start":5.68,"end":6.18,"confidence":1.0,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.2945711612701416},{"word":"when","start":6.56,"end":6.8799996,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.15864500403404236},{"word":"you","start":6.8799996,"end":7.04,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1232353001832962},{"word":"have","start":7.04,"end":7.2,"confidence":0.8984375,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.15487761795520782},{"word":"finished","start":7.2,"end":7.6,"confidence":0.99902344,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.1826637387275696},{"word":"recording","start":7.6,"end":8.1,"confidence":0.9980469,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.14989010989665985},{"word":"you","start":8.4,"end":8.559999,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.09302705526351927},{"word":"can","start":8.559999,"end":8.72,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.11937814205884932},{"word":"hang","start":8.72,"end":8.88,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.192045658826828},{"word":"up","start":8.88,"end":9.356937,"confidence":0.99902344,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.13005393743515015},{"word":"or","start":9.436937,"end":9.596937,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.14387038350105286},{"word":"press","start":9.596937,"end":9.836937,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.12819357216358185},{"word":"the","start":9.836937,"end":9.996938,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11219097673892976},{"word":"hash","start":9.996938,"end":10.316937,"confidence":1.0,"punctuated_word":"hash","sentiment":"neutral","sentiment_score":-0.10770337283611298},{"word":"key","start":10.316937,"end":10.636937,"confidence":1.0,"punctuated_word":"key","sentiment":"neutral","sentiment_score":-0.11776985228061676},{"word":"for","start":10.636937,"end":10.876938,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.05153477191925049},{"word":"additional","start":10.876938,"end":11.356937,"confidence":1.0,"punctuated_word":"additional","sentiment":"neutral","sentiment_score":-0.10165508091449738},{"word":"options","start":11.356937,"end":11.856937,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.05421102792024613}],"paragraphs":{"transcript":"\nVoice mailbox of Tina Hans Harris. Please record your message after the tone. When you have finished recording, you can hang up or press the hash key for additional options.","paragraphs":[{"sentences":[{"text":"Voice mailbox of Tina Hans Harris.","start":0.16,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.0230235339452823},{"text":"Please record your message after the tone.","start":3.6,"end":6.18,"sentiment":"neutral","sentiment_score":-0.2737748793193272},{"text":"When you have finished recording, you can hang up or press the hash key for additional options.","start":6.56,"end":11.856937,"sentiment":"neutral","sentiment_score":-0.12476150603855357}],"sentiment":"neutral","sentiment_score":-0.12997428514063358,"num_words":30,"start":0.16,"end":11.856937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Voice mailbox of Tina Hans Harris. Please record your message after the tone. When you have finished recording, you can hang up or press the hash key for additional options.","paragraphs":[{"sentences":[{"text":"Voice mailbox of Tina Hans Harris.","start":0.16,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.0230235339452823},{"text":"Please record your message after the tone.","start":3.6,"end":6.18,"sentiment":"neutral","sentiment_score":-0.2737748793193272},{"text":"When you have finished recording, you can hang up or press the hash key for additional options.","start":6.56,"end":11.856937,"sentiment":"neutral","sentiment_score":-0.12476150603855357}],"sentiment":"neutral","sentiment_score":-0.12997428514063358,"channel":1,"num_words":30,"start":0.16,"end":11.856937}]},"summary":{"result":"success","short":"Voice mailbox of Tina Hans Harris. Please record your message after the tone. When you have finished recording, you can hang up or press the hash key for additional options."},"intents":{"segments":[{"text":"When you have finished recording, you can hang up or press the hash key for additional options.","start_word":13,"end_word":29,"intents":[{"intent":"Leave voicemail","confidence_score":0.28591505}]}]},"sentiments":{"segments":[{"text":"Voice mailbox of Tina Hans Harris. Please record your message after the tone. When you have finished recording, you can hang up or press the hash key for additional options.","start_word":0,"end_word":29,"sentiment":"neutral","sentiment_score":-0.12501293420791626}],"average":{"sentiment":"neutral","sentiment_score":-0.12501292758517796}}}}