{"metadata":{"transaction_key":"deprecated","request_id":"019fcf9f-11f9-7643-94c7-b84a0108fee7","sha256":"2ff07317bcb6fc4c5dd80c2813e583cd4ba2e1ce36aaf386da296a07c44e03af","created":"2026-08-05T01:52:17.134Z","duration":5.4719377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Dublin Councilor. Please leave your name, number, and a brief message.","confidence":0.9980469,"words":[{"word":"hi","start":1.12,"end":1.4399999,"confidence":0.9916992,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.19802968204021457},{"word":"you've","start":1.4399999,"end":1.76,"confidence":0.9975586,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.1011001467704773},{"word":"reached","start":1.76,"end":2.0,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.07761228084564209},{"word":"dublin","start":2.0,"end":2.32,"confidence":0.70458984,"punctuated_word":"Dublin","sentiment":"neutral","sentiment_score":0.08156107366085052},{"word":"councilor","start":2.32,"end":2.82,"confidence":0.54781085,"punctuated_word":"Councilor.","sentiment":"neutral","sentiment_score":0.10863012075424194},{"word":"please","start":2.8799999,"end":3.1999998,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.02584819495677948},{"word":"leave","start":3.1999998,"end":3.4399998,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.05784083902835846},{"word":"your","start":3.4399998,"end":3.6799998,"confidence":0.99316406,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.01320868730545044},{"word":"name","start":3.6799998,"end":4.0,"confidence":0.9980469,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":0.0030846670269966125},{"word":"number","start":4.0,"end":4.4,"confidence":0.935791,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.03970734775066376},{"word":"and","start":4.4,"end":4.64,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.122158020734787},{"word":"a","start":4.64,"end":4.72,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.12269340455532074},{"word":"brief","start":4.72,"end":4.96,"confidence":1.0,"punctuated_word":"brief","sentiment":"neutral","sentiment_score":-0.05973431468009949},{"word":"message","start":4.96,"end":5.46,"confidence":0.9880371,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.06903539597988129}],"paragraphs":{"transcript":"\nHi. You've reached Dublin Councilor. Please leave your name, number, and a brief message.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.12,"end":1.4399999,"sentiment":"neutral","sentiment_score":0.19802968204021457},{"text":"You've reached Dublin Councilor.","start":1.4399999,"end":2.82,"sentiment":"neutral","sentiment_score":0.09222590550780296},{"text":"Please leave your name, number, and a brief message.","start":2.8799999,"end":5.46,"sentiment":"neutral","sentiment_score":-0.056349059773816004}],"sentiment":"neutral","sentiment_score":0.004270840436220169,"num_words":14,"start":1.12,"end":5.46}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Dublin Councilor. Please leave your name, number, and a brief message.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.12,"end":1.4399999,"sentiment":"neutral","sentiment_score":0.19802968204021457},{"text":"You've reached Dublin Councilor.","start":1.4399999,"end":2.82,"sentiment":"neutral","sentiment_score":0.09222590550780296},{"text":"Please leave your name, number, and a brief message.","start":2.8799999,"end":5.46,"sentiment":"neutral","sentiment_score":-0.056349059773816004}],"sentiment":"neutral","sentiment_score":0.004270840436220169,"channel":1,"num_words":14,"start":1.12,"end":5.46}]},"summary":{"result":"success","short":"Hi. You've reached Dublin Councilor. Please leave your name, number, and a brief message."},"intents":{"segments":[{"text":"Please leave your name, number, and a brief message.","start_word":5,"end_word":13,"intents":[{"intent":"Collect contact information","confidence_score":0.005921711}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Dublin Councilor. Please leave your name, number, and a brief message.","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":0.016846001148223877}],"average":{"sentiment":"neutral","sentiment_score":0.016846001148223877}}}}