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And if you can remember, I was able to talk to you, I think that was two weeks ago. I think you were vacation during that time, and you asked me to call you back this week. I hope so you're already back in the office by now. Yes, sir. Sir, again, name of the company is Cloud Solution IT. The first time that I talked to you, it was February of this year. And, Ian, during that time, if you can remember, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Ian, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Ian, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And we're hoping that you have an available time next month, maybe on first or second week of October. Mhmm. Mhmm. Yep. But we will not gonna be asking you to change, sir. No time. Mhmm. Alright. Yeah. Okay. It makes sense, sir. No. No. No worries. Thank you, Ian. Alright. Alright. Thank you. 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And the reason for my call today, Ian, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And we're hoping that you have an available time next month, maybe on first or second week of October. Mhmm.\n\nMhmm. Yep. But we will not gonna be asking you to change, sir. No time. Mhmm.\n\nAlright. Yeah. Okay. It makes sense, sir. No.\n\nNo. No worries. Thank you, Ian. Alright. Alright.\n\nThank you. 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Ian speaking.\n\nChannel 0: Yeah. Good afternoon. Ian, it's Ronald from\n\nChannel 1: I'm\n\nChannel 0: Cloud Solution IT. How are you doing today?\n\nChannel 1: good. Thank you.\n\nChannel 0: Alright. Okay. That's wonderful. And if you can remember, I was able to talk to you, I think that was two weeks ago. I think you were vacation during that time, and you asked me to call you back this week.\n\nI hope so you're already back in the office by now.\n\nChannel 1: Mhmm.\n\nChannel 0: Yes, sir. Sir, again, name of the company is Cloud Solution IT. The first time that I talked to you, it was February of this year. And, Ian, during that time, if you can remember, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Ian, it's Cloud Solution IT.\n\nWe are a managed service provider. 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you,","start":121.38894,"end":121.868935,"sentiment":"neutral","sentiment_score":0.23144668340682983}],"sentiment":"neutral","sentiment_score":0.23144668340682983,"channel":0,"num_words":2,"start":121.38894,"end":121.868935},{"sentences":[{"text":"Thank","start":121.728935,"end":121.96893,"sentiment":"neutral","sentiment_score":0.230666384100914}],"sentiment":"neutral","sentiment_score":0.230666384100914,"channel":1,"num_words":1,"start":121.728935,"end":121.96893},{"sentences":[{"text":"Ian.","start":121.868935,"end":122.368935,"sentiment":"neutral","sentiment_score":0.24483594298362732}],"sentiment":"neutral","sentiment_score":0.24483594298362732,"channel":0,"num_words":1,"start":121.868935,"end":122.368935},{"sentences":[{"text":"you.","start":121.96893,"end":122.46893,"sentiment":"neutral","sentiment_score":0.17801152169704437}],"sentiment":"neutral","sentiment_score":0.17801152169704437,"channel":1,"num_words":1,"start":121.96893,"end":122.46893},{"sentences":[{"text":"Alright.","start":122.98894,"end":123.30894,"sentiment":"neutral","sentiment_score":0.09158295392990112}],"sentiment":"neutral","sentiment_score":0.09158295392990112,"channel":0,"num_words":1,"start":122.98894,"end":123.30894},{"sentences":[{"text":"Okay.","start":123.16894,"end":123.66894,"sentiment":"neutral","sentiment_score":0.08097341656684875}],"sentiment":"neutral","sentiment_score":0.08097341656684875,"channel":1,"num_words":1,"start":123.16894,"end":123.66894},{"sentences":[{"text":"Alright.","start":123.30894,"end":123.62894,"sentiment":"neutral","sentiment_score":0.12571483850479126},{"text":"Thank you.","start":123.62894,"end":124.368935,"sentiment":"neutral","sentiment_score":0.23354820162057877},{"text":"Bye bye.","start":124.66894,"end":125.408936,"sentiment":"neutral","sentiment_score":0.13140833377838135}],"sentiment":"neutral","sentiment_score":0.1711255818605423,"channel":0,"num_words":5,"start":123.30894,"end":125.408936},{"sentences":[{"text":"Bye.","start":125.008934,"end":125.423935,"sentiment":"neutral","sentiment_score":0.053940415382385254}],"sentiment":"neutral","sentiment_score":0.053940415382385254,"channel":1,"num_words":1,"start":125.008934,"end":125.423935}]},"summary":{"result":"success","short":"The customer, Ronald, is calling the agent, Ian, from Cloud Solutions IT to introduce their company and offer their services. They have a meeting with their CTO, Mr. Bajit Singh, but are only hoping to schedule an introductory meeting with Ian. They are happy with their current provider and do not want to be asked to change their services."},"intents":{"segments":[{"text":"And the reason for my call today, Ian, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And we're hoping that you have an available time next month, maybe on first or second week of October.","start_word":174,"end_word":223,"intents":[{"intent":"Arrange introductory meeting","confidence_score":0.014356638}]},{"text":"We already have a Mhmm. card services provider, and we're happy with them. So I'm not looking to change anytime soon. Mhmm.","start_word":225,"end_word":246,"intents":[{"intent":"Change provider","confidence_score":0.42029184}]}]},"sentiments":{"segments":[{"text":"Hello. Ian speaking. Yeah. Good afternoon. Ian, it's Ronald from I'm Cloud Solution IT. How are you doing today?","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.19444672763347623},{"text":"good. Thank you.","start_word":19,"end_word":21,"sentiment":"positive","sentiment_score":0.44400539994239807},{"text":"Alright.","start_word":22,"end_word":22,"sentiment":"neutral","sentiment_score":0.2980876564979553},{"text":"Okay. That's wonderful.","start_word":23,"end_word":25,"sentiment":"positive","sentiment_score":0.630715012550354},{"text":"And if you can remember, I was able to talk to you, I think that was two weeks ago. I think you were vacation during that time, and you asked me to call you back this week. I hope so you're already back in the office by now. Mhmm. Yes, sir. Sir, again, name of the company is Cloud Solution IT. The first time that I talked to you, it was February of this year. And, Ian, during that time, if you can remember, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Ian, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Ian, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And we're hoping that you have an available time next month, maybe on first or second week of October. Yeah. We already have a Mhmm. card services provider, and we're happy with them. So I'm not looking to change anytime soon. Mhmm. Yep. But we will not gonna be asking you to change, sir. Sorry. I I don't I don't have time for extra meetings No and time. that, like, we're really Mhmm. happy with our provider and not looking for anything further. Alright. Yeah. Okay. It makes sense, sir. No. No. No worries. Okay. Thank you, Thank Ian. you. Alright. Okay. Alright. Thank you. Bye bye. Bye.","start_word":26,"end_word":312,"sentiment":"neutral","sentiment_score":0.018994348123669624}],"average":{"sentiment":"neutral","sentiment_score":0.04666680361317322}}}}