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Oh, just late.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":3.84,"end":4.66,"sentiment":"neutral","sentiment_score":0.03741970285773277},{"text":"This is Andrew from Vigilance AI.","start":4.7999997,"end":7.14,"sentiment":"neutral","sentiment_score":0.05028086404005686},{"text":"Am I talking to Noi?","start":7.2,"end":8.98,"sentiment":"neutral","sentiment_score":0.03216052390635014},{"text":"Hi.","start":15.675,"end":16.175,"sentiment":"neutral","sentiment_score":0.027342448011040688},{"text":"My name is Andrew, and I'm from Vigilance AI.","start":16.395,"end":20.255001,"sentiment":"neutral","sentiment_score":0.034061013203528195}],"sentiment":"neutral","sentiment_score":0.037879077231754425,"num_words":23,"start":3.84,"end":20.255001},{"sentences":[{"text":"Yeah.","start":21.675,"end":21.915,"sentiment":"neutral","sentiment_score":0.023865733295679092},{"text":"We we're a cybersecurity company that runs an AI SoC.","start":21.915,"end":25.615,"sentiment":"neutral","sentiment_score":0.005745692551136017},{"text":"Oh, certainly.","start":42.45,"end":43.27,"sentiment":"neutral","sentiment_score":0.22227931767702103},{"text":"Yep.","start":43.795,"end":44.295,"sentiment":"neutral","sentiment_score":0.22758376598358152},{"text":"I just wanted to ask real quick.","start":44.675,"end":46.614998,"sentiment":"neutral","sentiment_score":0.20683586171695165}],"sentiment":"neutral","sentiment_score":0.10482457581730116,"num_words":21,"start":21.675,"end":46.614998},{"sentences":[{"text":"How many endpoints do you guys have so that I can send you the right information, if it's okay?","start":46.675,"end":53.335,"sentiment":"neutral","sentiment_score":0.26448410161231695},{"text":"Alright, Lloyd.","start":68.08,"end":68.979996,"sentiment":"neutral","sentiment_score":0.16763995587825775},{"text":"Just wanted to ask the email that I can send it to, if it's okay?","start":69.119995,"end":73.46,"sentiment":"neutral","sentiment_score":0.14766261726617813},{"text":"Just real quick.","start":73.965004,"end":74.845,"sentiment":"neutral","sentiment_score":0.01665446348488331},{"text":"I'm sorry.","start":74.845,"end":75.505,"sentiment":"neutral","sentiment_score":-0.0771780014038086}],"sentiment":"neutral","sentiment_score":0.18222010948854248,"num_words":41,"start":46.675,"end":75.505},{"sentences":[{"text":"Oh, public?","start":83.005,"end":83.665,"sentiment":"neutral","sentiment_score":-0.0712071992456913},{"text":"Oh, I'm sorry about that.","start":88.25,"end":89.93,"sentiment":"neutral","sentiment_score":-0.09078476577997208},{"text":"But, well, actually, we got it from, public LinkedIn.","start":89.93,"end":93.55,"sentiment":"neutral","sentiment_score":-0.013663016673591401},{"text":"Your role came up as an IT lead, so this is why we have your number in our system.","start":94.09,"end":100.11,"sentiment":"neutral","sentiment_score":-0.03003767446467751},{"text":"Understood.","start":117.21,"end":117.71,"sentiment":"neutral","sentiment_score":-0.24164709448814392}],"sentiment":"neutral","sentiment_score":-0.04254634129918284,"num_words":36,"start":83.005,"end":117.71},{"sentences":[{"text":"At what time if, it's okay?","start":118.96999,"end":121.46999,"sentiment":"neutral","sentiment_score":-0.01970596386430164},{"text":"Oh, just late.","start":124.96999,"end":126.07194,"sentiment":"neutral","sentiment_score":-0.08104726920525233}],"sentiment":"neutral","sentiment_score":-0.04015306564461854,"num_words":9,"start":118.96999,"end":126.07194}]}}]},{"alternatives":[{"transcript":"Hello? What is this? Hello? Yeah. I'm I'm sorry. Yes. This is sorry. This is a bit early for me. So and yeah. If you are offering something or anything, can you just send it to to my email? Thank you. Just just just send everything, even your questions. Because, again, it's too early. I'm I'm not yet at my work. So, yeah, just just send it over through email, please. Thank you. Anyway, where did you get my number? Because I don't usually don't usually post my contacts. Yeah. Can you call back update? Because I because I'm currently out. Can you maybe call later? Again, Gina, this is too early for me to take calls especially related to work. So if you can just call back later. 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What is this? Hello? Yeah. I'm I'm sorry.\n\nYes. This is sorry. This is a bit early for me. So and yeah. If you are offering something or anything, can you just send it to to my email?\n\nThank you. Just just just send everything, even your questions. Because, again, it's too early. I'm I'm not yet at my work. So, yeah, just just send it over through email, please.\n\nThank you. Anyway, where did you get my number? Because I don't usually don't usually post my contacts. Yeah. Can you call back update?\n\nBecause I because I'm currently out. Can you maybe call later? Again, Gina, this is too early for me to take calls especially related to work. So if you can just call back later. 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This is Andrew from Vigilance AI. Am I talking to Noi?\n\nChannel 1: What is this?\n\nChannel 0: Hi. My\n\nChannel 1: Hello?\n\nChannel 0: name is Andrew, and I'm from Vigilance AI. Yeah. We we're a cybersecurity\n\nChannel 1: Yeah. I'm\n\nChannel 0: company\n\nChannel 1: I'm sorry.\n\nChannel 0: that runs an AI\n\nChannel 1: Yes.\n\nChannel 0: SoC.\n\nChannel 1: This is sorry. This is a bit early for me. So and yeah. If you are offering something or anything, can you just send it to to my email? Thank you.\n\nChannel 0: Oh, certainly. Yep. I just wanted to ask real quick. How many endpoints do you guys have so that I can send you the right information, if it's okay?\n\nChannel 1: Just just just send everything, even your questions. Because, again, it's too early. I'm I'm not yet at my work. So, yeah, just just send it over through email, please. Thank you.\n\nChannel 0: Alright, Lloyd. Just wanted to ask the email that I can send it to, if it's okay? Just real quick. I'm sorry.\n\nChannel 1: Anyway, where did you get my number? Because I don't usually\n\nChannel 0: Oh,\n\nChannel 1: don't\n\nChannel 0: public?\n\nChannel 1: usually post my contacts.\n\nChannel 0: Oh, I'm sorry about that. But, well, actually, we got it from, public LinkedIn. Your role came up as an IT lead, so this is why we have your number in our system.\n\nChannel 1: Yeah. Can you call back update? Because I because I'm currently out. Can you maybe call later? Again, Gina, this is too early for me to take calls especially related to work.\n\nSo if you can just call back later.\n\nChannel 0: Understood.\n\nChannel 1: Thank you.\n\nChannel 0: At what time if, it's okay? 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sorry.","start":25.445,"end":29.16,"sentiment":"neutral","sentiment_score":-0.10257370149095853},{"text":"This is a bit early for me.","start":29.16,"end":31.5,"sentiment":"neutral","sentiment_score":-0.2643211654254368},{"text":"So and yeah.","start":32.84,"end":35.739998,"sentiment":"neutral","sentiment_score":-0.057709068059921265},{"text":"If you are offering something or anything, can you just send it to to my email?","start":35.879997,"end":40.54,"sentiment":"neutral","sentiment_score":0.0312742613023147},{"text":"Thank you.","start":41.48,"end":42.255,"sentiment":"positive","sentiment_score":0.373968169093132}],"sentiment":"neutral","sentiment_score":-0.03492812734217413,"channel":1,"num_words":31,"start":25.445,"end":42.255},{"sentences":[{"text":"Oh, certainly.","start":42.45,"end":43.27,"sentiment":"neutral","sentiment_score":0.22227931767702103},{"text":"Yep.","start":43.795,"end":44.295,"sentiment":"neutral","sentiment_score":0.22758376598358152},{"text":"I just wanted to ask real quick.","start":44.675,"end":46.614998,"sentiment":"neutral","sentiment_score":0.20683586171695165},{"text":"How many endpoints do you guys have so that I can send you the right information, if it's okay?","start":46.675,"end":53.335,"sentiment":"neutral","sentiment_score":0.26448410161231695}],"sentiment":"neutral","sentiment_score":0.24638590910311403,"channel":0,"num_words":29,"start":42.45,"end":53.335},{"sentences":[{"text":"Just just just send everything, even your questions.","start":54.415,"end":57.84,"sentiment":"neutral","sentiment_score":0.17994633875787258},{"text":"Because, again, it's too early.","start":57.84,"end":59.28,"sentiment":"neutral","sentiment_score":-0.255697101354599},{"text":"I'm I'm not yet at my work.","start":59.28,"end":61.36,"sentiment":"neutral","sentiment_score":-0.19659010427338736},{"text":"So, yeah, just just send it over through email, please.","start":61.36,"end":65.12,"sentiment":"neutral","sentiment_score":0.03069092147052288},{"text":"Thank you.","start":65.12,"end":65.86,"sentiment":"positive","sentiment_score":0.3355810344219208}],"sentiment":"neutral","sentiment_score":-0.007405445096082985,"channel":1,"num_words":32,"start":54.415,"end":65.86},{"sentences":[{"text":"Alright, Lloyd.","start":68.08,"end":68.979996,"sentiment":"neutral","sentiment_score":0.16763995587825775},{"text":"Just wanted to ask the email that I can send it to, if it's okay?","start":69.119995,"end":73.46,"sentiment":"neutral","sentiment_score":0.14766261726617813},{"text":"Just real quick.","start":73.965004,"end":74.845,"sentiment":"neutral","sentiment_score":0.01665446348488331},{"text":"I'm sorry.","start":74.845,"end":75.505,"sentiment":"neutral","sentiment_score":-0.0771780014038086}],"sentiment":"neutral","sentiment_score":0.11117393447255547,"channel":0,"num_words":22,"start":68.08,"end":75.505},{"sentences":[{"text":"Anyway, 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The agent apologizes for the early response and asks for the customer to send their questions via email. The agent also asks about the number the customer gave and requests a call back later as they are unable to take calls at the moment."},"intents":{"segments":[{"text":"How many endpoints do you guys have so that I can send you the right information, if it's okay?","start_word":85,"end_word":103,"intents":[{"intent":"Inquire about endpoints","confidence_score":0.00031694048}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. This is Andrew from Vigilance AI. Am I talking to Noi? What is this? Hi. My Hello? name is Andrew, and I'm from Vigilance AI. Yeah. We we're a cybersecurity Yeah. I'm company I'm sorry. that runs an AI Yes. SoC. This is sorry. This is a bit early for me. So and yeah. If you are offering something or anything, can you just send it to to my email?","start_word":0,"end_word":72,"sentiment":"neutral","sentiment_score":-0.006351381074637175},{"text":"Thank you.","start_word":73,"end_word":74,"sentiment":"positive","sentiment_score":0.3439022898674011},{"text":"Oh, certainly. Yep. I just wanted to ask real quick. How many endpoints do you guys have so that I can send you the right information, if it's okay? Just just just send everything, even your questions. Because, again, it's too early. I'm I'm not yet at my work. So, yeah, just just send it over through email, please. Thank you. Alright, Lloyd. Just wanted to ask the email that I can send it to, if it's okay? Just real quick. I'm sorry. Anyway, where did you get my number? Because I don't usually Oh, don't public? usually post my contacts. Oh, I'm sorry about that. But, well, actually, we got it from, public LinkedIn. Your role came up as an IT lead, so this is why we have your number in our system. Yeah. Can you call back update? Because I because I'm currently out. Can you maybe call later?","start_word":75,"end_word":225,"sentiment":"neutral","sentiment_score":0.03242561221122742},{"text":"Again, Gina, this is too early for me to take calls especially related to work.","start_word":226,"end_word":240,"sentiment":"negative","sentiment_score":-0.3636760115623474},{"text":"So if you can just call back later. Understood. Thank you. At what time if, it's okay? Oh, just late.","start_word":241,"end_word":260,"sentiment":"neutral","sentiment_score":-0.10888269543647766}],"average":{"sentiment":"neutral","sentiment_score":-0.008632368580790787}}}}