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Good morning. Rohan, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful.\n\nThank you for asking. Rohan, I am not so sure if you can still remember the company, because the last time that we touched base with you, it was, way back, October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, sir, it's cloud solution IT. We are a managed service provider, and we are also Microsoft trusted partner providing services for cloud solution.\n\nYes, sir. I am. Alright. Sir, currently, are you working at a different company with the same title? Yes, sir.\n\nI am. Alright. No worries. Thank you. Thank you.\n\nHave a good day, sir. 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good","start":78.915,"end":79.15501,"sentiment":"neutral","sentiment_score":0.2956363558769226}],"sentiment":"neutral","sentiment_score":0.2956363558769226,"channel":0,"num_words":2,"start":78.915,"end":79.15501},{"sentences":[{"text":"bye.","start":79.005,"end":79.505,"sentiment":"neutral","sentiment_score":0.22146151959896088}],"sentiment":"neutral","sentiment_score":0.22146151959896088,"channel":1,"num_words":1,"start":79.005,"end":79.505},{"sentences":[{"text":"day, sir.","start":79.15501,"end":79.555,"sentiment":"neutral","sentiment_score":0.18112921714782715},{"text":"Thank you.","start":79.555,"end":80.295006,"sentiment":"neutral","sentiment_score":0.23288945853710175}],"sentiment":"neutral","sentiment_score":0.20700933784246445,"channel":0,"num_words":4,"start":79.15501,"end":80.295006}]},"summary":{"result":"success","short":"The customer, Ronald, receives a call from Rohan at Cloud Solutions IT who is trying to arrange a meeting with Ronald's CTO, Mr. Baljit Singh. Rohan explains that they are a managed service provider and Microsoft trusted partner providing cloud solutions. Ronald asks if Rohan is calling from a data mesh perspective and Rohan confirms that there is not much value in selling him something. The call ends with Rohan thanking Ronald and saying goodbye."},"intents":{"segments":[{"text":"Rohan, I am not so sure if you can still remember the company, because the last time that we touched base with you, it was, way back, October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":30,"end_word":87,"intents":[{"intent":"Introduce company","confidence_score":0.27665147},{"intent":"Arrange meeting","confidence_score":0.76064485}]},{"text":"I think that there's, you know, probably not a lot of value in you talking to me today if you're trying to sell me something. Yes, sir.","start_word":157,"end_word":183,"intents":[{"intent":"Sales pitch","confidence_score":0.0018573022}]}]},"sentiments":{"segments":[{"text":"Hello. Ronald speaking. Yes.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.05413967743515968},{"text":"Good morning.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.37024569511413574},{"text":"Rohan, it's Ronald from Cloud Solution IT. How are you doing today? Hello, Ronald. How are you?","start_word":6,"end_word":22,"sentiment":"neutral","sentiment_score":0.2325868308544159},{"text":"I'm doing wonderful. Thank you for asking.","start_word":23,"end_word":29,"sentiment":"positive","sentiment_score":0.6634172797203064},{"text":"Rohan, I am not so sure if you can still remember the company, because the last time that we touched base with you, it was, way back, October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, sir, it's cloud solution IT. Mhmm. We are a managed service provider, and we are also Microsoft trusted partner providing services for cloud solution. Yeah. Ronald, are you calling me from a data mesh perspective? Yes, sir. I am. Yeah. No. I'm no longer with the organization. Alright. Sir, currently, are you working at a different company No. with the I'm same not. title?","start_word":30,"end_word":156,"sentiment":"neutral","sentiment_score":-0.04198651388287544},{"text":"I think that there's, you know, probably not a lot of value in you talking to me today if you're trying to sell me something.","start_word":157,"end_word":181,"sentiment":"negative","sentiment_score":-0.5362175703048706},{"text":"Yes, sir. I am. Alright. Okay. No Thank worries. you very much. Thank you. Thank you. Have Bye a good bye. day, sir. Thank you.","start_word":182,"end_word":206,"sentiment":"neutral","sentiment_score":0.14107748866081238}],"average":{"sentiment":"neutral","sentiment_score":-0.015389533719607312}}}}