{"metadata":{"transaction_key":"deprecated","request_id":"019fd4fa-964b-7a23-a97a-e080081535b9","sha256":"f3c45b725d655e5f3a3b581ebab2996f122ee2826300fc0bad182fdadf13ceee","created":"2026-08-06T02:54:42.927Z","duration":10.079938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":27},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Joe. Please leave a message, and I'll call you back as soon as I can.","confidence":1.0,"words":[{"word":"hi","start":0.88,"end":1.28,"confidence":0.9975586,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.13517522811889648},{"word":"you've","start":1.28,"end":1.5999999,"confidence":0.99316406,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.040329255163669586},{"word":"reached","start":1.5999999,"end":1.92,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.04679284989833832},{"word":"joe","start":1.92,"end":2.24,"confidence":0.98999023,"punctuated_word":"Joe.","sentiment":"neutral","sentiment_score":0.0181514173746109},{"word":"please","start":2.24,"end":2.48,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.23888108134269712},{"word":"leave","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2490500807762146},{"word":"a","start":2.6399999,"end":2.8,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2880834639072418},{"word":"message","start":2.8,"end":3.12,"confidence":0.9675293,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.184210941195488},{"word":"and","start":3.12,"end":3.1999998,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.15824401378631592},{"word":"i'll","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.10731028020381927},{"word":"call","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.2000672817230225},{"word":"you","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.18178245425224304},{"word":"back","start":3.76,"end":3.9199998,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.16409623622894287},{"word":"as","start":3.9199998,"end":4.16,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.1888503730297089},{"word":"soon","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.227557972073555},{"word":"as","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.13625556230545044},{"word":"i","start":4.48,"end":4.56,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.007749050855636597},{"word":"can","start":4.56,"end":5.06,"confidence":0.9975586,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.0917755588889122}],"paragraphs":{"transcript":"\nHi. You've reached Joe. Please leave a message, and I'll call you back as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.28,"sentiment":"neutral","sentiment_score":0.13517522811889648},{"text":"You've reached Joe.","start":1.28,"end":2.24,"sentiment":"neutral","sentiment_score":0.035091174145539604},{"text":"Please leave a message, and I'll call you back as soon as I can.","start":2.24,"end":5.06,"sentiment":"neutral","sentiment_score":-0.17202973206128394}],"sentiment":"neutral","sentiment_score":-0.1204426387945811,"num_words":18,"start":0.88,"end":5.06}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Joe. Please leave a message, and I'll call you back as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.28,"sentiment":"neutral","sentiment_score":0.13517522811889648},{"text":"You've reached Joe.","start":1.28,"end":2.24,"sentiment":"neutral","sentiment_score":0.035091174145539604},{"text":"Please leave a message, and I'll call you back as soon as I can.","start":2.24,"end":5.06,"sentiment":"neutral","sentiment_score":-0.17202973206128394}],"sentiment":"neutral","sentiment_score":-0.1204426387945811,"channel":1,"num_words":18,"start":0.88,"end":5.06}]},"summary":{"result":"success","short":"Hi. You've reached Joe. Please leave a message, and I'll call you back as soon as I can."},"intents":{"segments":[{"text":"Please leave a message, and I'll call you back as soon as I can.","start_word":4,"end_word":17,"intents":[{"intent":"Leave message","confidence_score":0.5293101},{"intent":"Call back","confidence_score":0.98396516}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Joe. Please leave a message, and I'll call you back as soon as I can.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":-0.10359979420900343}],"average":{"sentiment":"neutral","sentiment_score":-0.1035997955887406}}}}