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I just I wanted to reach out because we recently we recently pushed live some epoxy flooring guys in in, and they're doing quite well. So it just reminded me of you, and I just wanted to touch base. Oh, no. I just I recently pushed live some epoxy flooring guys in Brisbane, and they're they're doing quite well. So I just got reminded of yourself and your business because they're in similar scenario, kind of got, you know, screwed over by an agency, that sort of thing. Yeah. Just just wanted to touch base. Yeah. We we pushed we pushed the epoxy flooring and painting business live in Brisbane earlier sorry, late two weeks ago. And, yeah, they're pretty, you know, ranking on on Google already from an SEO perspective. And I think they're getting, like, 20 cost per lead on their Google Ads. Yeah. Gotcha. Do you want remind me of your current website again. It's done. Just taking a look now. Right? So, essentially, he's he's done off the website, and he's not giving you access until you pay the bill. Is that correct? Do you do you have access to the domain? So they registered the domain on the let me just check the registry. If they're holding the domain hostage, that that's kind of a label. What? Two seconds, mate. Just checking something. Is it lead part was it the agency lead partners direct .com? Okay. So that they've done yeah. They've done a doggy then. They've actually registered your business name and domain under themselves. So, technically, they own your domain. So that's, yeah, not ideal. Not ideal. Yeah. Fuck. Yeah. Yeah. Correct. We we see it all the time, man. Like, it will just it's a it's a sneaky way of just if you ever leave or if they, you know, do that sort of thing, then they have one up over you essentially to to, you know, do what they wish. Yeah. Yeah. Correct. I mean, especially, I'll just I'll just check the actual domain as well on on the same rush and see if it's not a good domain authority because it might be worth keeping the domain if it if it obviously has a good domain authority. So I can just check on something, mate. And, obviously, it's registered to your business name, so you'd wanna keep it anyway. It's a bit of a fuck around. So yeah. So, yeah, it's got a decent domain authority as well, so you would wanna keep it. Alright. Yeah. What does feature? Okay. So yeah. Look. You probably yeah. It's it's not on. Yeah. Yeah. It's not good. I mean, look. What I do is I I pay them off and they get access to everything, get everything transferred over into your name. Look. We don't do this often, mate, but me personally, I'm happy to help you fulfill that, like, free of charge and just make sure everything gets transferred over to you in your name, and then we can revisit just because, yeah, that's that that that really stitched you up there. And then I would hold off and I I would hold off and wait until you've got everything transferred, then get yourself, your entire friends, and family to just review on them. Give them a one star reviews. That's the best thing you can do. Yeah. No. They should say they probably should. Yeah. Yeah. What what I'll do now is I'm gonna send you through an email with the with the next steps to make sure that once you do clear it off, everything's transferred over into your name. Yeah. Yeah. Yeah. Yeah. Yeah. 100%. Yeah. I see. Absolutely. Yes. True. Yes. Yes. Yeah. Yeah. Correct. And I've just issued you up with no progress. It's it's it's yeah. It's terrible. Yeah. Correct. So the it's that's a really they've done a really dodgy job. So they've registered essentially the the domain under themselves when, like, as a part of the contract, especially, like, if you can make an actual case to the registry sometimes, if it's your exact business name to get the domain, like, if if it comes to that point. So if you pay off the 1,400 and they still refuse to transfer the domain name, then, essentially, you just make a court case and request access, and then you request payment for damages. Because, obviously, if they're, you know, holding your holding your website hostage and you're not able to generate any work through that, you can actually sue them for damages as well. Because, like, realistically, from the get go, that domain should have been put in your name. Yep. Yeah. I'll send you I'll send you a screenshot of that, and I'll send it through to you. Yeah. A 100%. It's no no good grace, man. Like, they're just they're just pitching people up clearly. Yeah. Correct. I'll I'll send that through you. I'll send that through you in an email and recommend some next steps as well. Alright. Alright. Good. Good luck, Mel. And, yeah, we'll just keep in touch until you've got everything, and then we can revisit that. 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Hey, Val. It's Tim here from. No. Sorry.\n\nLong time no speak. Yeah. Yeah. Got the no. I just I wanted to reach out because we recently we recently pushed live some epoxy flooring guys in in, and they're doing quite well.\n\nSo it just reminded me of you, and I just wanted to touch base. Oh, no. I just I recently pushed live some epoxy flooring guys in Brisbane, and they're they're doing quite well. So I just got reminded of yourself and your business because they're in similar scenario, kind of got, you know, screwed over by an agency, that sort of thing. Yeah.\n\nJust just wanted to touch base. Yeah. We we pushed we pushed the epoxy flooring and painting business live in Brisbane earlier sorry, late two weeks ago. And, yeah, they're pretty, you know, ranking on on Google already from an SEO perspective. And I think they're getting, like, 20 cost per lead on their Google Ads.\n\nYeah. Gotcha. Do you want remind me of your current website again. It's done. Just taking a look now.\n\nRight? So, essentially, he's he's done off the website, and he's not giving you access until you pay the bill. Is that correct? Do you do you have access to the domain? So they registered the domain on the let me just check the registry.\n\nIf they're holding the domain hostage, that that's kind of a label. What? Two seconds, mate. Just checking something. Is it lead part was it the agency lead partners direct .com?\n\nOkay. So that they've done yeah. They've done a doggy then. They've actually registered your business name and domain under themselves. So, technically, they own your domain.\n\nSo that's, yeah, not ideal. Not ideal. Yeah. Fuck. Yeah.\n\nYeah. Correct. We we see it all the time, man. Like, it will just it's a it's a sneaky way of just if you ever leave or if they, you know, do that sort of thing, then they have one up over you essentially to to, you know, do what they wish. Yeah.\n\nYeah. Correct. I mean, especially, I'll just I'll just check the actual domain as well on on the same rush and see if it's not a good domain authority because it might be worth keeping the domain if it if it obviously has a good domain authority. So I can just check on something, mate. And, obviously, it's registered to your business name, so you'd wanna keep it anyway.\n\nIt's a bit of a fuck around. So yeah. So, yeah, it's got a decent domain authority as well, so you would wanna keep it. Alright. Yeah.\n\nWhat does feature? Okay. So yeah. Look. You probably yeah.\n\nIt's it's not on. Yeah. Yeah. It's not good. I mean, look.\n\nWhat I do is I I pay them off and they get access to everything, get everything transferred over into your name. Look. We don't do this often, mate, but me personally, I'm happy to help you fulfill that, like, free of charge and just make sure everything gets transferred over to you in your name, and then we can revisit just because, yeah, that's that that that really stitched you up there. And then I would hold off and I I would hold off and wait until you've got everything transferred, then get yourself, your entire friends, and family to just review on them. Give them a one star reviews.\n\nThat's the best thing you can do. Yeah. No. They should say they probably should. Yeah.\n\nYeah. What what I'll do now is I'm gonna send you through an email with the with the next steps to make sure that once you do clear it off, everything's transferred over into your name. Yeah. Yeah. Yeah.\n\nYeah. Yeah. 100%. Yeah. I see.\n\nAbsolutely. Yes. True. Yes. Yes.\n\nYeah. Yeah. Correct. And I've just issued you up with no progress. It's it's it's yeah.\n\nIt's terrible. Yeah. Correct. So the it's that's a really they've done a really dodgy job. So they've registered essentially the the domain under themselves when, like, as a part of the contract, especially, like, if you can make an actual case to the registry sometimes, if it's your exact business name to get the domain, like, if if it comes to that point.\n\nSo if you pay off the 1,400 and they still refuse to transfer the domain name, then, essentially, you just make a court case and request access, and then you request payment for damages. Because, obviously, if they're, you know, holding your holding your website hostage and you're not able to generate any work through that, you can actually sue them for damages as well. Because, like, realistically, from the get go, that domain should have been put in your name. Yep. Yeah.\n\nI'll send you I'll send you a screenshot of that, and I'll send it through to you. Yeah. A 100%. It's no no good grace, man. Like, they're just they're just pitching people up clearly.\n\nYeah. Correct. I'll I'll send that through you. I'll send that through you in an email and recommend some next steps as well. Alright.\n\nAlright. Good. Good luck, Mel. And, yeah, we'll just keep in touch until you've got everything, and then we can revisit that. Go ahead and benchmark.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.04,"end":3.54,"sentiment":"neutral","sentiment_score":0.03853978216648102},{"text":"Hey, Val.","start":6.16,"end":6.7999997,"sentiment":"neutral","sentiment_score":0.04153667017817497},{"text":"It's Tim here from.","start":6.7999997,"end":8.18,"sentiment":"neutral","sentiment_score":0.038738787174224854},{"text":"No.","start":9.2,"end":9.7,"sentiment":"neutral","sentiment_score":-0.07003757357597351},{"text":"Sorry.","start":10.08,"end":10.4,"sentiment":"neutral","sentiment_score":-0.10943781584501266}],"sentiment":"neutral","sentiment_score":0.010788097977638245,"num_words":9,"start":3.04,"end":10.4},{"sentences":[{"text":"Long time no 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now.","start":109.93,"end":111.130005,"sentiment":"neutral","sentiment_score":0.05822938680648804}],"sentiment":"neutral","sentiment_score":0.02466770477200809,"num_words":19,"start":99.195,"end":111.130005},{"sentences":[{"text":"Right?","start":111.130005,"end":111.450005,"sentiment":"neutral","sentiment_score":0.003361542709171772},{"text":"So, essentially, he's he's done off the website, and he's not giving you access until you pay the bill.","start":111.450005,"end":116.97,"sentiment":"neutral","sentiment_score":-0.14372470347504868},{"text":"Is that correct?","start":116.97,"end":117.735,"sentiment":"neutral","sentiment_score":-0.02200070023536682},{"text":"Do you do you have access to the domain?","start":135.03,"end":136.73,"sentiment":"neutral","sentiment_score":-0.04033574668897523},{"text":"So they registered the domain on the let me just check the registry.","start":143.35,"end":147.565,"sentiment":"neutral","sentiment_score":-0.14606324239419058}],"sentiment":"neutral","sentiment_score":-0.11233897322995795,"num_words":45,"start":111.130005,"end":147.565},{"sentences":[{"text":"If they're holding the domain hostage, that that's kind of a label.","start":147.565,"end":151.18501,"sentiment":"neutral","sentiment_score":-0.23322750752170882},{"text":"What?","start":152.04501,"end":152.54501,"sentiment":"neutral","sentiment_score":-0.02376252599060535},{"text":"Two seconds, mate.","start":153.565,"end":154.625,"sentiment":"neutral","sentiment_score":-0.010471261261651913},{"text":"Just checking something.","start":154.845,"end":155.905,"sentiment":"neutral","sentiment_score":-0.005977391265332699},{"text":"Is it lead part was it the agency lead partners direct .com?","start":163.76,"end":168.74,"sentiment":"neutral","sentiment_score":0.006436402307978521}],"sentiment":"neutral","sentiment_score":-0.09014844342375235,"num_words":31,"start":147.565,"end":168.74},{"sentences":[{"text":"Okay.","start":170.48,"end":170.72,"sentiment":"neutral","sentiment_score":0.0009457115083932876},{"text":"So that they've done yeah.","start":170.72,"end":172.635,"sentiment":"neutral","sentiment_score":-0.024619674310088158},{"text":"They've done a doggy then.","start":172.635,"end":173.83499,"sentiment":"neutral","sentiment_score":-0.08876520842313766},{"text":"They've actually registered your business name and domain under themselves.","start":173.83499,"end":177.935,"sentiment":"neutral","sentiment_score":-0.0342657957226038},{"text":"So, technically, they own your domain.","start":178.795,"end":180.89499,"sentiment":"neutral","sentiment_score":-0.04144695773720741}],"sentiment":"neutral","sentiment_score":-0.042863644659519196,"num_words":27,"start":170.48,"end":180.89499},{"sentences":[{"text":"So that's, yeah, not ideal.","start":181.11499,"end":183.215,"sentiment":"neutral","sentiment_score":-0.18302480280399322},{"text":"Not ideal.","start":184.075,"end":184.81499,"sentiment":"negative","sentiment_score":-0.39959990978240967},{"text":"Yeah.","start":187.83499,"end":188.31499,"sentiment":"negative","sentiment_score":-0.3398045599460602},{"text":"Fuck.","start":188.31499,"end":188.58,"sentiment":"negative","sentiment_score":-0.611494779586792},{"text":"Yeah.","start":197.7,"end":198.1,"sentiment":"neutral","sentiment_score":-0.02717384696006775}],"sentiment":"neutral","sentiment_score":-0.2692797020077705,"num_words":10,"start":181.11499,"end":198.1},{"sentences":[{"text":"Yeah.","start":198.1,"end":198.34,"sentiment":"neutral","sentiment_score":-0.0022638849914073944},{"text":"Correct.","start":198.34,"end":198.84,"sentiment":"neutral","sentiment_score":0.003638878464698791},{"text":"We we see it all the time, man.","start":198.98,"end":200.58,"sentiment":"neutral","sentiment_score":-0.08721523964777589},{"text":"Like, it will just it's a it's a sneaky way of just if you ever leave or if they, you know, do that sort of thing, then they have one up over you essentially to to, you know, do what they wish.","start":200.58,"end":213.05501,"sentiment":"neutral","sentiment_score":-0.18247621311318307},{"text":"Yeah.","start":222.56999,"end":222.89,"sentiment":"neutral","sentiment_score":0.03302872180938721}],"sentiment":"neutral","sentiment_score":-0.15711922929534372,"num_words":53,"start":198.1,"end":222.89},{"sentences":[{"text":"Yeah.","start":222.89,"end":223.29,"sentiment":"neutral","sentiment_score":0.07559585571289062},{"text":"Correct.","start":223.29,"end":223.61,"sentiment":"neutral","sentiment_score":0.0986284166574478},{"text":"I mean, especially, I'll just I'll just check the actual domain as well on on the same rush and see if it's not a good domain authority because it might be worth keeping the domain if it if it obviously has a good domain authority.","start":223.61,"end":237.045,"sentiment":"neutral","sentiment_score":-0.06062291483912203},{"text":"So I can just check on something, mate.","start":237.265,"end":239.205,"sentiment":"neutral","sentiment_score":-0.0035358802415430546},{"text":"And, obviously, it's registered to your business name, so you'd wanna keep it anyway.","start":241.265,"end":244.625,"sentiment":"neutral","sentiment_score":-0.05045346024313143}],"sentiment":"neutral","sentiment_score":-0.04765858522791793,"num_words":69,"start":222.89,"end":244.625},{"sentences":[{"text":"It's a bit of a fuck around.","start":244.625,"end":245.79001,"sentiment":"negative","sentiment_score":-0.4874547464506967},{"text":"So yeah.","start":245.79001,"end":250.27,"sentiment":"neutral","sentiment_score":0.027240090072155},{"text":"So, yeah, it's got a decent domain authority as well, so you would wanna keep it.","start":250.27,"end":254.11,"sentiment":"neutral","sentiment_score":0.17455834429711103},{"text":"Alright.","start":254.11,"end":254.51,"sentiment":"neutral","sentiment_score":0.04476875811815262},{"text":"Yeah.","start":254.51,"end":255.01,"sentiment":"neutral","sentiment_score":0.016624020412564278}],"sentiment":"neutral","sentiment_score":-0.018643583619484195,"num_words":27,"start":244.625,"end":255.01},{"sentences":[{"text":"What does feature?","start":259.725,"end":260.605,"sentiment":"neutral","sentiment_score":-0.0055926864345868426},{"text":"Okay.","start":260.605,"end":261.005,"sentiment":"neutral","sentiment_score":0.007612861692905426},{"text":"So yeah.","start":261.005,"end":261.885,"sentiment":"neutral","sentiment_score":0.02451029233634472},{"text":"Look.","start":261.885,"end":262.125,"sentiment":"neutral","sentiment_score":0.010100306943058968},{"text":"You probably yeah.","start":262.125,"end":267.565,"sentiment":"neutral","sentiment_score":-0.015649182721972466}],"sentiment":"neutral","sentiment_score":0.00030081458389759065,"num_words":10,"start":259.725,"end":267.565},{"sentences":[{"text":"It's it's not on.","start":267.565,"end":268.785,"sentiment":"neutral","sentiment_score":-0.09989015385508537},{"text":"Yeah.","start":281.74,"end":282.06,"sentiment":"neutral","sentiment_score":-0.12041789293289185},{"text":"Yeah.","start":282.06,"end":282.375,"sentiment":"neutral","sentiment_score":-0.24664336442947388},{"text":"It's not good.","start":282.375,"end":283.015,"sentiment":"negative","sentiment_score":-0.6560684442520142},{"text":"I mean, look.","start":283.015,"end":283.735,"sentiment":"negative","sentiment_score":-0.3994819720586141}],"sentiment":"neutral","sentiment_score":-0.32777276014288265,"num_words":12,"start":267.565,"end":283.735},{"sentences":[{"text":"What I do is I I pay them off and they get access to everything, get everything transferred over into your name.","start":283.735,"end":289.755,"sentiment":"neutral","sentiment_score":-0.099650578065352},{"text":"Look.","start":290.855,"end":291.095,"sentiment":"neutral","sentiment_score":0.12343709170818327},{"text":"We don't do this often, mate, but me personally, I'm happy to help you fulfill that, like, free of charge and just make sure everything gets transferred over to you in your name, and then we can revisit just because, yeah, that's that that that really stitched you up there.","start":291.095,"end":307.2,"sentiment":"neutral","sentiment_score":0.329790917634964},{"text":"And then I would hold off and I I would hold off and wait until you've got everything transferred, then get yourself, your entire friends, and family to just review on them.","start":307.2,"end":316.795,"sentiment":"neutral","sentiment_score":0.19934939220547676},{"text":"Give them a one star reviews.","start":316.795,"end":318.79498,"sentiment":"positive","sentiment_score":0.5726151267687479}],"sentiment":"neutral","sentiment_score":0.21833821231717462,"num_words":111,"start":283.735,"end":318.79498},{"sentences":[{"text":"That's the best thing you can do.","start":318.79498,"end":320.255,"sentiment":"positive","sentiment_score":0.5719098576477596},{"text":"Yeah.","start":337.585,"end":337.905,"sentiment":"neutral","sentiment_score":-0.21345113217830655},{"text":"No.","start":337.905,"end":338.065,"sentiment":"negative","sentiment_score":-0.4368213415145874},{"text":"They should say they probably should.","start":338.065,"end":339.765,"sentiment":"negative","sentiment_score":-0.4000462243954341},{"text":"Yeah.","start":342.225,"end":342.725,"sentiment":"neutral","sentiment_score":-0.08010242879390717}],"sentiment":"neutral","sentiment_score":0.05454479716718197,"num_words":16,"start":318.79498,"end":342.725},{"sentences":[{"text":"Yeah.","start":345.665,"end":346.165,"sentiment":"neutral","sentiment_score":-0.09912717342376708},{"text":"What what I'll do now is I'm gonna send you through an email with the with the next steps to make sure that once you do clear it off, everything's transferred over into your name.","start":383.86002,"end":391.875,"sentiment":"neutral","sentiment_score":0.061083984694310596},{"text":"Yeah.","start":394.65503,"end":395.15503,"sentiment":"neutral","sentiment_score":0.10431172698736192},{"text":"Yeah.","start":395.61502,"end":396.03,"sentiment":"neutral","sentiment_score":0.06892441213130951},{"text":"Yeah.","start":406.03,"end":406.53,"sentiment":"neutral","sentiment_score":0.04530477896332741}],"sentiment":"neutral","sentiment_score":0.057880851511771865,"num_words":39,"start":345.665,"end":406.53},{"sentences":[{"text":"Yeah.","start":417.975,"end":418.375,"sentiment":"neutral","sentiment_score":0.04911321401596069},{"text":"Yeah.","start":418.375,"end":418.615,"sentiment":"neutral","sentiment_score":0.08580341935157776},{"text":"100%.","start":418.615,"end":419.435,"sentiment":"neutral","sentiment_score":0.10956303030252457},{"text":"Yeah.","start":432.94998,"end":433.11,"sentiment":"neutral","sentiment_score":-0.09678392857313156},{"text":"I see.","start":433.11,"end":433.66998,"sentiment":"neutral","sentiment_score":-0.1047828234732151}],"sentiment":"neutral","sentiment_score":-0.010311651974916458,"num_words":6,"start":417.975,"end":433.66998},{"sentences":[{"text":"Absolutely.","start":433.66998,"end":434.16998,"sentiment":"neutral","sentiment_score":-0.1987299621105194},{"text":"Yes.","start":451.05,"end":451.37,"sentiment":"neutral","sentiment_score":-0.06982749700546265},{"text":"True.","start":451.37,"end":451.87,"sentiment":"neutral","sentiment_score":-0.11356352269649506},{"text":"Yes.","start":457.05,"end":457.55,"sentiment":"neutral","sentiment_score":0.062472496181726456},{"text":"Yes.","start":469.865,"end":470.365,"sentiment":"neutral","sentiment_score":-0.06871547549962997}],"sentiment":"neutral","sentiment_score":-0.07767279222607612,"num_words":5,"start":433.66998,"end":470.365},{"sentences":[{"text":"Yeah.","start":476.34,"end":476.84,"sentiment":"neutral","sentiment_score":-0.1420772820711136},{"text":"Yeah.","start":486.875,"end":487.195,"sentiment":"neutral","sentiment_score":-0.11067727208137512},{"text":"Correct.","start":487.195,"end":487.515,"sentiment":"neutral","sentiment_score":-0.22241587936878204},{"text":"And I've just issued you up with no progress.","start":487.515,"end":489.61502,"sentiment":"negative","sentiment_score":-0.5186753306123946},{"text":"It's it's it's yeah.","start":489.67502,"end":490.71503,"sentiment":"negative","sentiment_score":-0.5651422142982483}],"sentiment":"negative","sentiment_score":-0.4627385791391134,"num_words":16,"start":476.34,"end":490.71503},{"sentences":[{"text":"It's terrible.","start":490.71503,"end":491.45502,"sentiment":"negative","sentiment_score":-0.7857899069786072},{"text":"Yeah.","start":511.47498,"end":511.63498,"sentiment":"neutral","sentiment_score":-0.2694039046764374},{"text":"Correct.","start":511.63498,"end":511.875,"sentiment":"negative","sentiment_score":-0.3375769555568695},{"text":"So the it's that's a really they've done a really dodgy job.","start":511.875,"end":515.475,"sentiment":"negative","sentiment_score":-0.6865293135245641},{"text":"So they've registered essentially the the domain under themselves when, like, as a part of the contract, especially, like, if you can make an actual case to the registry sometimes, if it's your exact business name to get the domain, like, if if it comes to that point.","start":515.475,"end":532.49,"sentiment":"neutral","sentiment_score":-0.1880444216852387}],"sentiment":"neutral","sentiment_score":-0.3037975730840117,"num_words":64,"start":490.71503,"end":532.49},{"sentences":[{"text":"So if you pay off the 1,400 and they still refuse to transfer the domain name, then, essentially, you just make a court case and request access, and then you request payment for damages.","start":532.49,"end":544.555,"sentiment":"negative","sentiment_score":-0.362639906213564},{"text":"Because, obviously, if they're, you know, holding your holding your website hostage and you're not able to generate any work through that, you can actually sue them for damages as well.","start":544.935,"end":554.77496,"sentiment":"negative","sentiment_score":-0.3721407824946988},{"text":"Because, like, realistically, from the get go, that domain should have been put in your name.","start":554.77496,"end":559.21,"sentiment":"neutral","sentiment_score":-0.25875735096633434},{"text":"Yep.","start":559.99,"end":560.49,"sentiment":"neutral","sentiment_score":-0.09065243601799013},{"text":"Yeah.","start":573.125,"end":573.44495,"sentiment":"neutral","sentiment_score":-0.028124865144491196}],"sentiment":"negative","sentiment_score":-0.3388556142797671,"num_words":83,"start":532.49,"end":573.44495},{"sentences":[{"text":"I'll send you I'll send you a screenshot of that, and I'll send it through to you.","start":573.44495,"end":576.50494,"sentiment":"neutral","sentiment_score":0.006406265968347297},{"text":"Yeah.","start":588.66,"end":589.06,"sentiment":"negative","sentiment_score":-0.33562523126602173},{"text":"A 100%.","start":589.06,"end":589.77997,"sentiment":"negative","sentiment_score":-0.3682330250740051},{"text":"It's no no good grace, man.","start":589.77997,"end":591.3,"sentiment":"negative","sentiment_score":-0.6485778590043386},{"text":"Like, they're just they're just pitching people up clearly.","start":591.3,"end":594.055,"sentiment":"negative","sentiment_score":-0.48191922240787083}],"sentiment":"neutral","sentiment_score":-0.2626264261613999,"num_words":35,"start":573.44495,"end":594.055},{"sentences":[{"text":"Yeah.","start":608.59,"end":608.83,"sentiment":"neutral","sentiment_score":-0.012412991374731064},{"text":"Correct.","start":608.83,"end":609.23004,"sentiment":"neutral","sentiment_score":0.05304950475692749},{"text":"I'll I'll send that through you.","start":609.23004,"end":610.43005,"sentiment":"neutral","sentiment_score":0.07587245106697083},{"text":"I'll send that through you in an email and recommend some next steps as well.","start":610.43005,"end":614.13,"sentiment":"neutral","sentiment_score":0.08994002218047778},{"text":"Alright.","start":616.67004,"end":617.025,"sentiment":"neutral","sentiment_score":0.13764220476150513}],"sentiment":"neutral","sentiment_score":0.08260890655219555,"num_words":24,"start":608.59,"end":617.025},{"sentences":[{"text":"Alright.","start":618.945,"end":619.34503,"sentiment":"neutral","sentiment_score":0.12667562067508698},{"text":"Good.","start":619.34503,"end":619.84503,"sentiment":"neutral","sentiment_score":0.15402227640151978},{"text":"Good luck, Mel.","start":622.86505,"end":623.585,"sentiment":"neutral","sentiment_score":0.24965120355288187},{"text":"And, yeah, we'll just keep in touch until you've got everything, and then we can revisit that.","start":623.585,"end":633.3109,"sentiment":"neutral","sentiment_score":0.19021119747091741},{"text":"Go ahead and benchmark.","start":633.3109,"end":634.3709,"sentiment":"positive","sentiment_score":0.4513743743300438}],"sentiment":"neutral","sentiment_score":0.23341305238696244,"num_words":26,"start":618.945,"end":634.3709}]}}]},{"alternatives":[{"transcript":"Hello? How you doing? Oh, yeah. Oh, yeah. Yeah. Yeah. Sorry, man. I have I have been busy and I just I still haven't I still haven't fixed that thing up with the with the what do you call it? With the website with that guy. And what I told you, he's got my keys. Yeah. Yeah. Yeah. Yeah. Sorry. What was that? Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Alright. So so you've done a couple in Brisbane? Yep. Yep. Yep. Yep. Oh, okay. Yeah. Cool. Okay. Yes. Fucking that's that's my only problem is that it's just that I can't get the keys till I pay him the money. You know? EpoxyGurus Melbourne. Yeah. Yeah. That's it. I still own, like, $1,400, which I should, like, you know, it's starting to pick up, so I should I should get him done not too long. That's that's my only catch, because I can't give you any access to anything. So you can't even work with it. No. No. He's he they built everything for me to domain the whole lot. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. That's it. See? See, it's there. There you go. And that cost me, like, $15. Yeah. That's where I'm stuck, man. But they should've they should've registered the domain in my name, not theirs. Well, that's that's where I'm at. That's where I'm at. So I'm just the only way to do it is just, like, just pay them $1,400 and just get everything off them. You know what I mean? Yeah. Yeah. Yeah. Yeah. Yeah. That's right. It's cost me a lot of money, man. Yeah. Yep. Yep. See see see how people operate. Like, that's just not you know what I mean? And I had all the trust in them. I was busy, and they were like, yeah. Yeah. We'll fix it all up for you. Now they've got, like, the keys to the website that's and the domain and everything that's costing, like, you know, over the whole year, 15 or $17. No. Yep. Yep. Yeah. Yeah. Cool. Yeah. Yeah. I know. Just yeah. Yeah. Yeah. Yeah. That's just not you know, like I said, I I, you know, I trusted them with everything. And I didn't know, like, they put the domain name in their in their, you know, in their company. Like, that's just bullshit. You know what I mean? Like, why would you put it in your name and I'm paying for everything? That's where my dilemma is, man. So that's, you know, like, I'm yeah. It's right there in front of you. You can see I'm not not not pulling them all up, bullshitting you or nothing. It's it's right there. So I I sent a message, like, I think about a week and a half ago. I said, hey, man. I haven't forgotten you guys. I know I saw you the money, but I'm only sort of like I'm relying on word-of-mouth at the moment and referrals, which, you know, a few and far between, and I will get to you as soon as, you know, I'll I'll pay off your the debt as soon as I, you know, as soon as I can, but I and I got no reply. You know what I mean? Not not even, yeah, okay, or, you know, no worries or nothing nothing at all. Just no reply at all. Yeah. No. I will. I definitely will. I I'll just tell them. I'll I'll tell them I've got the money for you. I need I need the thing. I need the what do you call it? I need the keys and the domain shifted over. You know? And I'll get them to send me an email. I'll I'll send them an email and get them to confirm everything in an email, and then I've got the proof of them not doing it if they do it, if they don't do it. Do you know what I mean? Yeah. I'll have it in writing. Yeah. Yeah. No. No. I mean, you know, like yeah. Look, I work with these guys for, like, I don't know, two or three years, man. So for them to do that, like, you know what I mean? Well, I like, I paid them so much. If that was me and you'd paid me like 60 or $70 or whatever, I would have just gone, look, okay, look, we understand, you know, I understand that things can get tough or whatever, but, you know, fuck it, you know, wipe the $1,400 off. I I would do it myself. You know what I mean? Like, you paid, like, $70. What's I'm not gonna hold you up for $1,400. You know what I mean? I'll I'll just let you, like, you know, here's a domain name. Here's a case of your website, and you you gotta keep going because we all gotta fucking you know, it my bills don't stop just because I haven't paid them $1,400. I still gotta make money. And I, yeah, that was a big investment in that website. Like, it was a massive investment for me, you know, over, like, twelve months. I think I gave him, like, three and a half upfront, then $1,200 over the whole year. So that was, like, well, fuck, 15. So nearly $18. Yeah. Yeah. It's not even that long. I mean, you know, it's right in front of your eyes. Like, it's yeah. You know, if I if I told you when you said Lead Partners Direct, then I probably wouldn't believe you. But I don't know how to check it up. But, you know, you you you said it without me even telling you. But the names in it's it's registered in their fucking name. Yeah. Yeah. Yeah. No. No. I will message him. I'll say, hey. I I I checked the domain. I'll message him today. I'll I'll say I'll check the domain name that I paid for and paid it for the website, and you and it's in your name. Like, I can't even use my website. Yeah. Yeah. Yeah. What the fuck? Anyway, alright. Alright. I don't know. Fuck. I just it's a fucking absolute like, it's just not right. You know what I mean? If I treated my clients like that, I'd be fucked. Yeah. And I'll bring that to their attention real quick. Because they they just think that I don't know anything and I don't bother. I'm just working and I I need someone to look after that. I don't think they ever thought that I would even find out. Do you know what I mean? Yeah. Yeah. No worries, man. Alright. I'll I'll get on to that ASAP and try and work it out. Get to pick the whole lot off them. Alright? For sure. Yeah. Yeah. We can go ahead. Fuck. Anyway alright. All good, man. Thanks for that. I appreciate appreciate your work. No 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How you doing? Oh, yeah. Oh, yeah. Yeah.\n\nYeah. Sorry, man. I have I have been busy and I just I still haven't I still haven't fixed that thing up with the with the what do you call it? With the website with that guy. And what I told you, he's got my keys.\n\nYeah. Yeah. Yeah. Yeah. Sorry.\n\nWhat was that? Yeah. Yeah. Yeah. Yeah.\n\nYeah. Yeah. Yeah. Yeah. Alright.\n\nSo so you've done a couple in Brisbane? Yep. Yep. Yep. Yep.\n\nOh, okay. Yeah. Cool. Okay. Yes.\n\nFucking that's that's my only problem is that it's just that I can't get the keys till I pay him the money. You know? EpoxyGurus Melbourne. Yeah. Yeah.\n\nThat's it. I still own, like, $1,400, which I should, like, you know, it's starting to pick up, so I should I should get him done not too long. That's that's my only catch, because I can't give you any access to anything. So you can't even work with it. No.\n\nNo. He's he they built everything for me to domain the whole lot. Yeah. Yeah. Yeah.\n\nYeah. Yeah. Yeah. That's it. See?\n\nSee, it's there. There you go. And that cost me, like, $15. Yeah. That's where I'm stuck, man.\n\nBut they should've they should've registered the domain in my name, not theirs. Well, that's that's where I'm at. That's where I'm at. So I'm just the only way to do it is just, like, just pay them $1,400 and just get everything off them. You know what I mean?\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nThat's right. It's cost me a lot of money, man. Yeah. Yep. Yep.\n\nSee see see how people operate. Like, that's just not you know what I mean? And I had all the trust in them. I was busy, and they were like, yeah. Yeah.\n\nWe'll fix it all up for you. Now they've got, like, the keys to the website that's and the domain and everything that's costing, like, you know, over the whole year, 15 or $17. No. Yep. Yep.\n\nYeah. Yeah. Cool. Yeah. Yeah.\n\nI know. Just yeah. Yeah. Yeah. Yeah.\n\nThat's just not you know, like I said, I I, you know, I trusted them with everything. And I didn't know, like, they put the domain name in their in their, you know, in their company. Like, that's just bullshit. You know what I mean? Like, why would you put it in your name and I'm paying for everything?\n\nThat's where my dilemma is, man. So that's, you know, like, I'm yeah. It's right there in front of you. You can see I'm not not not pulling them all up, bullshitting you or nothing. It's it's right there.\n\nSo I I sent a message, like, I think about a week and a half ago. I said, hey, man. I haven't forgotten you guys. I know I saw you the money, but I'm only sort of like I'm relying on word-of-mouth at the moment and referrals, which, you know, a few and far between, and I will get to you as soon as, you know, I'll I'll pay off your the debt as soon as I, you know, as soon as I can, but I and I got no reply. You know what I mean?\n\nNot not even, yeah, okay, or, you know, no worries or nothing nothing at all. Just no reply at all. Yeah. No. I will.\n\nI definitely will. I I'll just tell them. I'll I'll tell them I've got the money for you. I need I need the thing. I need the what do you call it?\n\nI need the keys and the domain shifted over. You know? And I'll get them to send me an email. I'll I'll send them an email and get them to confirm everything in an email, and then I've got the proof of them not doing it if they do it, if they don't do it. Do you know what I mean?\n\nYeah. I'll have it in writing. Yeah. Yeah. No.\n\nNo. I mean, you know, like yeah. Look, I work with these guys for, like, I don't know, two or three years, man. So for them to do that, like, you know what I mean? Well, I like, I paid them so much.\n\nIf that was me and you'd paid me like 60 or $70 or whatever, I would have just gone, look, okay, look, we understand, you know, I understand that things can get tough or whatever, but, you know, fuck it, you know, wipe the $1,400 off. I I would do it myself. You know what I mean? Like, you paid, like, $70. What's I'm not gonna hold you up for $1,400.\n\nYou know what I mean? I'll I'll just let you, like, you know, here's a domain name. Here's a case of your website, and you you gotta keep going because we all gotta fucking you know, it my bills don't stop just because I haven't paid them $1,400. I still gotta make money. And I, yeah, that was a big investment in that website.\n\nLike, it was a massive investment for me, you know, over, like, twelve months. I think I gave him, like, three and a half upfront, then $1,200 over the whole year. So that was, like, well, fuck, 15. So nearly $18. Yeah.\n\nYeah. It's not even that long. I mean, you know, it's right in front of your eyes. Like, it's yeah. You know, if I if I told you when you said Lead Partners Direct, then I probably wouldn't believe you.\n\nBut I don't know how to check it up. But, you know, you you you said it without me even telling you. But the names in it's it's registered in their fucking name. Yeah. Yeah.\n\nYeah. No. No. I will message him. I'll say, hey.\n\nI I I checked the domain. I'll message him today. I'll I'll say I'll check the domain name that I paid for and paid it for the website, and you and it's in your name. Like, I can't even use my website. Yeah.\n\nYeah. Yeah. What the fuck? Anyway, alright. Alright.\n\nI don't know. Fuck. I just it's a fucking absolute like, it's just not right. You know what I mean? If I treated my clients like that, I'd be fucked.\n\nYeah. And I'll bring that to their attention real quick. Because they they just think that I don't know anything and I don't bother. I'm just working and I I need someone to look after that. I don't think they ever thought that I would even find out.\n\nDo you know what I mean? Yeah. Yeah. No worries, man. Alright.\n\nI'll I'll get on to that ASAP and try and work it out. Get to pick the whole lot off them. Alright? For sure. Yeah.\n\nYeah. We can go ahead. Fuck. Anyway alright. All good, man.\n\nThanks for that. I appreciate appreciate your work. No worries.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.48,"end":2.98,"sentiment":"neutral","sentiment_score":0.02821909263730049},{"text":"How you doing?","start":4.4,"end":5.14,"sentiment":"neutral","sentiment_score":0.08184757828712463},{"text":"Oh, yeah.","start":12.4,"end":13.059999,"sentiment":"neutral","sentiment_score":-0.05669723451137543},{"text":"Oh, yeah.","start":13.12,"end":13.44,"sentiment":"neutral","sentiment_score":-0.029112596064805984},{"text":"Yeah.","start":13.44,"end":13.599999,"sentiment":"neutral","sentiment_score":-0.02223752811551094}],"sentiment":"neutral","sentiment_score":0.008878293136755625,"num_words":9,"start":2.48,"end":13.599999},{"sentences":[{"text":"Yeah.","start":13.599999,"end":13.92,"sentiment":"neutral","sentiment_score":-0.0318925604224205},{"text":"Sorry, man.","start":13.92,"end":14.74,"sentiment":"neutral","sentiment_score":-0.097519613802433},{"text":"I have I have been busy and I just I still haven't I still haven't fixed that thing up with the with the what do you call it?","start":15.235,"end":23.795,"sentiment":"neutral","sentiment_score":-0.16532425422753608},{"text":"With the website with that guy.","start":23.795,"end":25.974998,"sentiment":"neutral","sentiment_score":-0.03607548183451096},{"text":"And what I told you, he's got my 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that?","start":46.155,"end":46.975,"sentiment":"neutral","sentiment_score":-0.010034637215236822},{"text":"Yeah.","start":53.195,"end":53.695,"sentiment":"neutral","sentiment_score":0.2327910363674164},{"text":"Yeah.","start":57.274998,"end":57.774998,"sentiment":"neutral","sentiment_score":0.058892518281936646},{"text":"Yeah.","start":57.915,"end":58.235,"sentiment":"neutral","sentiment_score":0.008955217897891998},{"text":"Yeah.","start":58.235,"end":58.635,"sentiment":"neutral","sentiment_score":-0.019933313131332397}],"sentiment":"neutral","sentiment_score":0.03580022111002888,"num_words":7,"start":46.155,"end":58.635},{"sentences":[{"text":"Yeah.","start":58.635,"end":58.98,"sentiment":"neutral","sentiment_score":-0.06561576575040817},{"text":"Yeah.","start":63.059998,"end":63.3,"sentiment":"neutral","sentiment_score":-0.10721628367900848},{"text":"Yeah.","start":63.3,"end":63.8,"sentiment":"neutral","sentiment_score":-0.09523262083530426},{"text":"Yeah.","start":65.06,"end":65.14,"sentiment":"neutral","sentiment_score":-0.0008113104850053787},{"text":"Alright.","start":65.14,"end":65.54,"sentiment":"neutral","sentiment_score":0.027397578582167625}],"sentiment":"neutral","sentiment_score":-0.048295680433511734,"num_words":5,"start":58.635,"end":65.54},{"sentences":[{"text":"So so you've done a couple in Brisbane?","start":65.54,"end":67.56,"sentiment":"neutral","sentiment_score":0.043380439979955554},{"text":"Yep.","start":73.619995,"end":73.845,"sentiment":"neutral","sentiment_score":0.024426108226180077},{"text":"Yep.","start":74.885,"end":75.385,"sentiment":"neutral","sentiment_score":0.003990862052887678},{"text":"Yep.","start":79.685,"end":80.005005,"sentiment":"neutral","sentiment_score":0.00038065825356170535},{"text":"Yep.","start":80.005005,"end":80.505005,"sentiment":"neutral","sentiment_score":0.01719571463763714}],"sentiment":"neutral","sentiment_score":0.032753071917492584,"num_words":12,"start":65.54,"end":80.505005},{"sentences":[{"text":"Oh, okay.","start":84.725,"end":85.285,"sentiment":"neutral","sentiment_score":0.016576146706938744},{"text":"Yeah.","start":85.285,"end":85.685,"sentiment":"neutral","sentiment_score":0.03259658068418503},{"text":"Cool.","start":85.685,"end":86.185,"sentiment":"neutral","sentiment_score":0.09888046979904176},{"text":"Okay.","start":90.3,"end":90.7,"sentiment":"neutral","sentiment_score":-0.1682295203208923},{"text":"Yes.","start":90.7,"end":91.02,"sentiment":"negative","sentiment_score":-0.33357709646224976}],"sentiment":"neutral","sentiment_score":-0.05619621214767297,"num_words":6,"start":84.725,"end":91.02},{"sentences":[{"text":"Fucking that's that's my only problem is that it's just that I can't get the keys till I pay him the money.","start":91.02,"end":97.1,"sentiment":"negative","sentiment_score":-0.5930843976410952},{"text":"You know?","start":97.1,"end":97.68,"sentiment":"neutral","sentiment_score":-0.26128190755844116},{"text":"EpoxyGurus Melbourne.","start":104.515,"end":105.895,"sentiment":"neutral","sentiment_score":0.04971509426832199},{"text":"Yeah.","start":117.8,"end":118.04,"sentiment":"neutral","sentiment_score":-0.006151927635073662},{"text":"Yeah.","start":118.04,"end":118.28,"sentiment":"neutral","sentiment_score":-0.0024477653205394745}],"sentiment":"negative","sentiment_score":-0.48141393098714097,"num_words":28,"start":91.02,"end":118.28},{"sentences":[{"text":"That's it.","start":118.28,"end":118.76,"sentiment":"neutral","sentiment_score":-0.004990421235561371},{"text":"I still own, like, $1,400, which I should, like, you know, it's starting to pick up, so I should I should get him done not too long.","start":118.76,"end":126.52,"sentiment":"neutral","sentiment_score":-0.007441500495015471},{"text":"That's that's my only catch, because I can't give you any access to anything.","start":126.52,"end":130.815,"sentiment":"negative","sentiment_score":-0.3690886263336454},{"text":"So you can't even work with it.","start":132.655,"end":134.355,"sentiment":"negative","sentiment_score":-0.3396270530564444},{"text":"No.","start":138.335,"end":138.495,"sentiment":"neutral","sentiment_score":-0.2331184595823288}],"sentiment":"neutral","sentiment_score":-0.15664019520558856,"num_words":51,"start":118.28,"end":138.495},{"sentences":[{"text":"No.","start":138.495,"end":138.655,"sentiment":"neutral","sentiment_score":-0.23310422897338867},{"text":"He's he they built everything for me to domain the whole 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it.","start":169.405,"end":170.045,"sentiment":"neutral","sentiment_score":0.0005575050599873066},{"text":"See?","start":170.045,"end":170.46,"sentiment":"neutral","sentiment_score":0.00466378778219223}],"sentiment":"neutral","sentiment_score":0.002657093262920777,"num_words":6,"start":168.365,"end":170.46},{"sentences":[{"text":"See, it's there.","start":170.94,"end":180.76001,"sentiment":"neutral","sentiment_score":-0.02691924013197422},{"text":"There you go.","start":181.98001,"end":182.805,"sentiment":"neutral","sentiment_score":-0.27704522510369617},{"text":"And that cost me, like, $15.","start":184.00499,"end":186.025,"sentiment":"neutral","sentiment_score":-0.24577732384204865},{"text":"Yeah.","start":190.325,"end":190.56499,"sentiment":"neutral","sentiment_score":-0.26216065883636475},{"text":"That's where I'm stuck, man.","start":190.56499,"end":191.94499,"sentiment":"neutral","sentiment_score":-0.3087266027927399}],"sentiment":"neutral","sentiment_score":-0.23290838953107595,"num_words":18,"start":170.94,"end":191.94499},{"sentences":[{"text":"But they should've they should've registered the domain in my name, not theirs.","start":193.28499,"end":197.13,"sentiment":"neutral","sentiment_score":-0.26828678066913897},{"text":"Well, that's that's where I'm at.","start":211.225,"end":212.745,"sentiment":"neutral","sentiment_score":-0.15154282251993814},{"text":"That's where I'm at.","start":212.745,"end":213.80501,"sentiment":"neutral","sentiment_score":0.05240431986749172},{"text":"So I'm just the only way to do it is just, like, just pay them $1,400 and just get everything off them.","start":214.185,"end":221.065,"sentiment":"neutral","sentiment_score":0.05389413906430656},{"text":"You know what I 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right.","start":254.8,"end":255.36,"sentiment":"neutral","sentiment_score":-0.03294340707361698},{"text":"It's cost me a lot of money, man.","start":255.36,"end":256.8,"sentiment":"neutral","sentiment_score":-0.31774279847741127},{"text":"Yeah.","start":256.8,"end":257.3,"sentiment":"neutral","sentiment_score":-0.04945443570613861},{"text":"Yep.","start":261.44,"end":261.84,"sentiment":"neutral","sentiment_score":0.02875443361699581},{"text":"Yep.","start":261.84,"end":262.32,"sentiment":"neutral","sentiment_score":0.026933148503303528}],"sentiment":"neutral","sentiment_score":-0.20012277350402796,"num_words":13,"start":254.8,"end":262.32},{"sentences":[{"text":"See see see how people operate.","start":262.32,"end":264.76498,"sentiment":"neutral","sentiment_score":-0.010344280085215965},{"text":"Like, that's just not you know what I mean?","start":264.76498,"end":266.54498,"sentiment":"neutral","sentiment_score":-0.0572048963771926},{"text":"And I had all the trust in them.","start":266.925,"end":268.525,"sentiment":"neutral","sentiment_score":-0.06821948196738958},{"text":"I was busy, and they were like, yeah.","start":268.525,"end":270.285,"sentiment":"neutral","sentiment_score":-0.16274484805762768},{"text":"Yeah.","start":270.285,"end":270.44498,"sentiment":"neutral","sentiment_score":-0.02550888992846012}],"sentiment":"neutral","sentiment_score":-0.07656666493858211,"num_words":32,"start":262.32,"end":270.44498},{"sentences":[{"text":"We'll fix it all up for you.","start":270.44498,"end":271.565,"sentiment":"neutral","sentiment_score":0.03308309840836695},{"text":"Now they've got, like, the keys to the website that's and the domain and everything that's costing, like, you know, over the whole year, 15 or 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you.","start":343.33002,"end":344.95,"sentiment":"neutral","sentiment_score":-0.048708955092089515},{"text":"You can see I'm not not not pulling them all up, bullshitting you or nothing.","start":345.01,"end":348.925,"sentiment":"neutral","sentiment_score":-0.2701311948398749},{"text":"It's it's right there.","start":348.925,"end":350.365,"sentiment":"neutral","sentiment_score":-0.1362268403172493}],"sentiment":"neutral","sentiment_score":-0.20164716558960769,"num_words":39,"start":339.89,"end":350.365},{"sentences":[{"text":"So I I sent a message, like, I think about a week and a half ago.","start":350.365,"end":353.805,"sentiment":"neutral","sentiment_score":-0.05094991531223059},{"text":"I said, hey, man.","start":353.805,"end":354.44498,"sentiment":"neutral","sentiment_score":-0.037294055335223675},{"text":"I haven't forgotten you guys.","start":354.44498,"end":355.905,"sentiment":"neutral","sentiment_score":-0.055778014659881595},{"text":"I know I saw you the money, but I'm only sort of like I'm relying on word-of-mouth at the moment and referrals, which, you know, a few and far between, and I will get to you as soon as, you know, I'll I'll pay off your the debt as soon as I, you know, as soon as I can, but I and I got no reply.","start":357.085,"end":375.555,"sentiment":"neutral","sentiment_score":-0.17218724604357372},{"text":"You know what I mean?","start":375.555,"end":376.275,"sentiment":"negative","sentiment_score":-0.3934026300907135}],"sentiment":"neutral","sentiment_score":-0.15181912842672318,"num_words":96,"start":350.365,"end":376.275},{"sentences":[{"text":"Not not even, yeah, okay, or, you know, no worries or nothing nothing at all.","start":376.275,"end":380.435,"sentiment":"neutral","sentiment_score":-0.26076836983362833},{"text":"Just no reply at all.","start":380.435,"end":381.89502,"sentiment":"negative","sentiment_score":-0.386905375123024},{"text":"Yeah.","start":391.88,"end":392.2,"sentiment":"neutral","sentiment_score":0.03484930843114853},{"text":"No.","start":392.2,"end":392.44,"sentiment":"neutral","sentiment_score":-0.13630646467208862},{"text":"I will.","start":392.44,"end":392.76,"sentiment":"neutral","sentiment_score":-0.004409212619066239}],"sentiment":"neutral","sentiment_score":-0.2481803335249424,"num_words":24,"start":376.275,"end":392.76},{"sentences":[{"text":"I definitely will.","start":392.76,"end":393.56003,"sentiment":"neutral","sentiment_score":0.2807566275199254},{"text":"I I'll just tell them.","start":393.56003,"end":394.94,"sentiment":"neutral","sentiment_score":0.11960660815238952},{"text":"I'll I'll tell them I've got the money for you.","start":395.08002,"end":397.0,"sentiment":"neutral","sentiment_score":0.11989838257431984},{"text":"I need I need the thing.","start":397.0,"end":399.435,"sentiment":"neutral","sentiment_score":0.07151305054624875},{"text":"I need the what do you call it?","start":399.435,"end":401.355,"sentiment":"neutral","sentiment_score":0.019763139076530933}],"sentiment":"neutral","sentiment_score":0.1008271926548332,"num_words":32,"start":392.76,"end":401.355},{"sentences":[{"text":"I need the keys and the domain shifted over.","start":401.355,"end":404.255,"sentiment":"neutral","sentiment_score":0.030369734184609518},{"text":"You know?","start":405.195,"end":405.51498,"sentiment":"neutral","sentiment_score":0.024637470953166485},{"text":"And I'll get them to send me an email.","start":405.51498,"end":407.375,"sentiment":"neutral","sentiment_score":0.02650536596775055},{"text":"I'll I'll send them an email and get them to confirm everything in an email, and then I've got the proof of them not doing it if they do it, if they don't do it.","start":407.435,"end":416.29,"sentiment":"neutral","sentiment_score":-0.09386792768325125},{"text":"Do you know what I mean?","start":416.29,"end":417.11002,"sentiment":"neutral","sentiment_score":-0.08020587513844173}],"sentiment":"neutral","sentiment_score":-0.05254855535191591,"num_words":61,"start":401.355,"end":417.11002},{"sentences":[{"text":"Yeah.","start":419.49,"end":419.73,"sentiment":"neutral","sentiment_score":0.14526572823524475},{"text":"I'll have it in writing.","start":419.73,"end":420.69,"sentiment":"neutral","sentiment_score":0.13973158299922944},{"text":"Yeah.","start":420.69,"end":421.09,"sentiment":"neutral","sentiment_score":0.05345006287097931},{"text":"Yeah.","start":421.09,"end":421.49,"sentiment":"neutral","sentiment_score":-0.010430717840790749},{"text":"No.","start":421.49,"end":421.73,"sentiment":"neutral","sentiment_score":-0.25487375259399414}],"sentiment":"neutral","sentiment_score":0.07022991507417625,"num_words":9,"start":419.49,"end":421.73},{"sentences":[{"text":"No.","start":421.73,"end":421.97,"sentiment":"negative","sentiment_score":-0.3481384813785553},{"text":"I mean, you know, like yeah.","start":421.97,"end":423.89,"sentiment":"neutral","sentiment_score":-0.2798534333705902},{"text":"Look, I work with these guys for, like, I don't know, two or three years, man.","start":423.89,"end":428.205,"sentiment":"neutral","sentiment_score":-0.22792309895157814},{"text":"So for them to do that, like, you know what I mean?","start":428.44498,"end":431.905,"sentiment":"neutral","sentiment_score":-0.3052453547716141},{"text":"Well, I like, I paid them so much.","start":433.32498,"end":434.76498,"sentiment":"neutral","sentiment_score":-0.309968039393425}],"sentiment":"neutral","sentiment_score":-0.2748073776100957,"num_words":43,"start":421.73,"end":434.76498},{"sentences":[{"text":"If that was me and you'd paid me like 60 or $70 or whatever, I would have just gone, look, okay, look, we understand, you know, I understand that things can get tough or whatever, but, you know, fuck it, you know, wipe the $1,400 off.","start":434.76498,"end":448.62,"sentiment":"negative","sentiment_score":-0.4767524023418841},{"text":"I I would do it myself.","start":448.62,"end":449.74002,"sentiment":"negative","sentiment_score":-0.524689848224322},{"text":"You know what I mean?","start":449.74002,"end":450.62,"sentiment":"neutral","sentiment_score":-0.2016494870185852},{"text":"Like, you paid, like, $70.","start":450.62,"end":452.38,"sentiment":"neutral","sentiment_score":-0.15328429490327836},{"text":"What's I'm not gonna hold you up for $1,400.","start":452.38,"end":454.86002,"sentiment":"negative","sentiment_score":-0.5618561704953512}],"sentiment":"negative","sentiment_score":-0.44943836677662086,"num_words":71,"start":434.76498,"end":454.86002},{"sentences":[{"text":"You know what I mean?","start":454.86002,"end":455.66,"sentiment":"neutral","sentiment_score":-0.2099783807992935},{"text":"I'll I'll just let you, like, you know, here's a domain name.","start":455.66,"end":458.73502,"sentiment":"neutral","sentiment_score":-0.0035508646008869022},{"text":"Here's a case of your website, and you you gotta keep going because we all gotta fucking you know, it my bills don't stop just because I haven't paid them $1,400.","start":458.73502,"end":468.755,"sentiment":"negative","sentiment_score":-0.5574293674961213},{"text":"I still gotta make money.","start":468.815,"end":469.935,"sentiment":"negative","sentiment_score":-0.5681388676166534},{"text":"And I, yeah, that was a big investment in that website.","start":469.935,"end":472.52,"sentiment":"neutral","sentiment_score":-0.215921858494932}],"sentiment":"negative","sentiment_score":-0.36857261645491235,"num_words":64,"start":454.86002,"end":472.52},{"sentences":[{"text":"Like, it was a massive investment for me, you know, over, like, twelve months.","start":472.52,"end":476.52,"sentiment":"neutral","sentiment_score":-0.1450560726225376},{"text":"I think I gave him, like, three and a half upfront, then $1,200 over the whole year.","start":476.52,"end":481.15997,"sentiment":"neutral","sentiment_score":-0.22705497022937327},{"text":"So that was, like, well, fuck, 15.","start":481.15997,"end":484.075,"sentiment":"negative","sentiment_score":-0.5537884916578021},{"text":"So nearly $18.","start":484.215,"end":485.595,"sentiment":"neutral","sentiment_score":-0.26731550693511963},{"text":"Yeah.","start":491.015,"end":491.515,"sentiment":"negative","sentiment_score":-0.3983224034309387}],"sentiment":"neutral","sentiment_score":-0.2611311399156139,"num_words":42,"start":472.52,"end":491.515},{"sentences":[{"text":"Yeah.","start":491.575,"end":491.815,"sentiment":"negative","sentiment_score":-0.36155593395233154},{"text":"It's not even that long.","start":491.815,"end":492.775,"sentiment":"negative","sentiment_score":-0.45205250978469846},{"text":"I mean, you know, it's right in front of your eyes.","start":492.775,"end":494.45502,"sentiment":"negative","sentiment_score":-0.40751146186481824},{"text":"Like, it's yeah.","start":494.45502,"end":495.82,"sentiment":"neutral","sentiment_score":-0.3196934560934703},{"text":"You know, if I if I told you when you said Lead Partners Direct, then I probably wouldn't believe you.","start":495.82,"end":501.02,"sentiment":"neutral","sentiment_score":-0.31305560693144796}],"sentiment":"negative","sentiment_score":-0.35811592675745485,"num_words":40,"start":491.575,"end":501.02},{"sentences":[{"text":"But I don't know how to check it up.","start":501.02,"end":502.7,"sentiment":"neutral","sentiment_score":-0.33024436235427856},{"text":"But, you know, you you you said it without me even telling you.","start":502.7,"end":506.56,"sentiment":"negative","sentiment_score":-0.41837798861356884},{"text":"But the names in it's it's registered in their fucking name.","start":506.62,"end":509.565,"sentiment":"negative","sentiment_score":-0.5760712759061293},{"text":"Yeah.","start":515.725,"end":516.225,"sentiment":"neutral","sentiment_score":-0.1602311134338379},{"text":"Yeah.","start":516.445,"end":516.945,"sentiment":"neutral","sentiment_score":-0.1021382212638855}],"sentiment":"negative","sentiment_score":-0.42886475665228707,"num_words":35,"start":501.02,"end":516.945},{"sentences":[{"text":"Yeah.","start":559.6,"end":559.83997,"sentiment":"neutral","sentiment_score":-0.08967171609401703},{"text":"No.","start":559.83997,"end":560.0,"sentiment":"neutral","sentiment_score":-0.1806994378566742},{"text":"No.","start":560.0,"end":560.16,"sentiment":"neutral","sentiment_score":-0.182095468044281},{"text":"I will message him.","start":560.16,"end":561.19995,"sentiment":"neutral","sentiment_score":-0.10686292871832848},{"text":"I'll say, hey.","start":561.19995,"end":561.76,"sentiment":"neutral","sentiment_score":-0.04875916428864002}],"sentiment":"neutral","sentiment_score":-0.10261958297342062,"num_words":10,"start":559.6,"end":561.76},{"sentences":[{"text":"I I I checked the domain.","start":561.76,"end":563.04,"sentiment":"neutral","sentiment_score":-0.03617801144719124},{"text":"I'll message him today.","start":563.04,"end":564.26,"sentiment":"neutral","sentiment_score":-0.007913516834378242},{"text":"I'll I'll say I'll check the domain name that I paid for and paid it for the website, and you and it's in your name.","start":564.48,"end":570.565,"sentiment":"neutral","sentiment_score":-0.16216126471757888},{"text":"Like, I can't even use my website.","start":570.565,"end":572.34503,"sentiment":"negative","sentiment_score":-0.3632142160620008},{"text":"Yeah.","start":576.085,"end":576.485,"sentiment":"neutral","sentiment_score":-0.0533490926027298}],"sentiment":"neutral","sentiment_score":-0.16043261299992717,"num_words":43,"start":561.76,"end":576.485},{"sentences":[{"text":"Yeah.","start":576.485,"end":576.645,"sentiment":"neutral","sentiment_score":-0.06816840171813965},{"text":"Yeah.","start":576.645,"end":576.885,"sentiment":"neutral","sentiment_score":-0.11039067804813384},{"text":"What the fuck?","start":576.885,"end":577.685,"sentiment":"negative","sentiment_score":-0.4188517729441325},{"text":"Anyway, alright.","start":577.685,"end":578.66504,"sentiment":"neutral","sentiment_score":-0.2707563787698746},{"text":"Alright.","start":579.72,"end":579.92,"sentiment":"neutral","sentiment_score":-0.24025146663188937}],"sentiment":"neutral","sentiment_score":-0.2771098278462887,"num_words":8,"start":576.485,"end":579.92},{"sentences":[{"text":"I don't know.","start":579.92,"end":580.68,"sentiment":"negative","sentiment_score":-0.3479334016640981},{"text":"Fuck.","start":580.68,"end":581.08,"sentiment":"negative","sentiment_score":-0.7112168073654175},{"text":"I just it's a fucking absolute like, it's just not right.","start":581.08,"end":584.2,"sentiment":"negative","sentiment_score":-0.6842675479975614},{"text":"You know what I mean?","start":584.2,"end":585.0,"sentiment":"negative","sentiment_score":-0.5284579277038575},{"text":"If I treated my clients like that, I'd be fucked.","start":585.0,"end":587.42,"sentiment":"negative","sentiment_score":-0.733179372549057}],"sentiment":"negative","sentiment_score":-0.6418681134780247,"num_words":30,"start":579.92,"end":587.42},{"sentences":[{"text":"Yeah.","start":595.29504,"end":595.455,"sentiment":"neutral","sentiment_score":-0.2748989164829254},{"text":"And I'll bring that to their attention real quick.","start":595.455,"end":597.85504,"sentiment":"neutral","sentiment_score":-0.28961528837680817},{"text":"Because they they just think that I don't know anything and I don't bother.","start":597.85504,"end":601.375,"sentiment":"negative","sentiment_score":-0.46263099781104494},{"text":"I'm just working and I I need someone to look after that.","start":601.375,"end":604.255,"sentiment":"negative","sentiment_score":-0.39953583230574924},{"text":"I don't think they ever thought that I would even find out.","start":604.255,"end":606.73505,"sentiment":"negative","sentiment_score":-0.4536413674553235}],"sentiment":"negative","sentiment_score":-0.40825826829920214,"num_words":48,"start":595.29504,"end":606.73505},{"sentences":[{"text":"Do you know what I mean?","start":606.73505,"end":607.44,"sentiment":"neutral","sentiment_score":-0.21841782331466675},{"text":"Yeah.","start":614.0,"end":614.32,"sentiment":"neutral","sentiment_score":0.03593359515070915},{"text":"Yeah.","start":614.32,"end":614.56,"sentiment":"neutral","sentiment_score":0.04944198206067085},{"text":"No worries, man.","start":614.56,"end":615.28,"sentiment":"neutral","sentiment_score":0.07464102034767468},{"text":"Alright.","start":615.28,"end":615.6,"sentiment":"neutral","sentiment_score":0.1701429784297943}],"sentiment":"neutral","sentiment_score":-0.06925544360031684,"num_words":12,"start":606.73505,"end":615.6},{"sentences":[{"text":"I'll I'll get on to that ASAP and try and work it out.","start":615.6,"end":618.96,"sentiment":"neutral","sentiment_score":0.12412122465096988},{"text":"Get to pick the whole lot off them.","start":618.96,"end":620.4,"sentiment":"neutral","sentiment_score":0.04540201788768172},{"text":"Alright?","start":620.4,"end":620.865,"sentiment":"neutral","sentiment_score":0.12955032289028168},{"text":"For sure.","start":627.425,"end":628.165,"sentiment":"neutral","sentiment_score":0.05292145535349846},{"text":"Yeah.","start":628.865,"end":629.185,"sentiment":"neutral","sentiment_score":0.13614751398563385}],"sentiment":"neutral","sentiment_score":0.09393331244587898,"num_words":25,"start":615.6,"end":629.185},{"sentences":[{"text":"Yeah.","start":629.185,"end":629.425,"sentiment":"neutral","sentiment_score":0.1694308966398239},{"text":"We can go ahead.","start":629.425,"end":630.40497,"sentiment":"neutral","sentiment_score":0.1819753460586071},{"text":"Fuck.","start":630.46497,"end":630.785,"sentiment":"negative","sentiment_score":-0.4941469430923462},{"text":"Anyway alright.","start":630.785,"end":631.58496,"sentiment":"neutral","sentiment_score":-0.10660608857870102},{"text":"All good, man.","start":631.58496,"end":632.565,"sentiment":"neutral","sentiment_score":0.3158428221940994}],"sentiment":"neutral","sentiment_score":0.10340923883698204,"num_words":11,"start":629.185,"end":632.565},{"sentences":[{"text":"Thanks for that.","start":632.945,"end":633.665,"sentiment":"positive","sentiment_score":0.47731078664461773},{"text":"I appreciate appreciate your work.","start":633.665,"end":635.265,"sentiment":"positive","sentiment_score":0.6235418438911438},{"text":"No worries.","start":635.265,"end":635.9009,"sentiment":"neutral","sentiment_score":0.04576641321182251}],"sentiment":"positive","sentiment_score":0.4641174405813217,"num_words":10,"start":632.945,"end":635.9009}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hello?\n\nChannel 1: How you doing?\n\nChannel 0: Hey, Val. It's Tim here from. No. Sorry. Long time no speak.\n\nChannel 1: Oh, yeah. Oh, yeah. Yeah. Yeah. Sorry, man.\n\nI have I have been\n\nChannel 0: Yeah.\n\nChannel 1: busy and I just I still haven't I still haven't fixed that thing up with the with the what do you call it? With the website with that guy. And what I told you, he's got my keys.\n\nChannel 0: Yeah. Got the no. I just I wanted to reach out because we recently we recently pushed live some epoxy flooring guys in in, and they're doing quite well. So it just reminded me of you, and\n\nChannel 1: Yeah.\n\nChannel 0: I just\n\nChannel 1: Yeah.\n\nChannel 0: wanted to touch base.\n\nChannel 1: Yeah. Yeah. Sorry. What was that?\n\nChannel 0: Oh, no. I just I recently pushed live some epoxy flooring guys in Brisbane,\n\nChannel 1: Yeah.\n\nChannel 0: and they're they're doing quite well. So I just got reminded of yourself and your business\n\nChannel 1: Yeah. Yeah. Yeah.\n\nChannel 0: because they're\n\nChannel 1: Yeah.\n\nChannel 0: in similar scenario, kind of got, you know, screwed over by an agency,\n\nChannel 1: Yeah.\n\nChannel 0: that\n\nChannel 1: Yeah.\n\nChannel 0: sort of thing. Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Just\n\nChannel 1: Alright.\n\nChannel 0: just\n\nChannel 1: So\n\nChannel 0: wanted\n\nChannel 1: so\n\nChannel 0: to touch\n\nChannel 1: you've\n\nChannel 0: base.\n\nChannel 1: done a couple in Brisbane?\n\nChannel 0: Yeah. We we pushed we pushed the epoxy flooring and painting business live in\n\nChannel 1: Yep.\n\nChannel 0: Brisbane\n\nChannel 1: Yep.\n\nChannel 0: earlier sorry, late two weeks ago. And,\n\nChannel 1: Yep.\n\nChannel 0: yeah,\n\nChannel 1: Yep.\n\nChannel 0: they're pretty, you know, ranking on on Google already from an SEO perspective.\n\nChannel 1: Oh, okay.\n\nChannel 0: And\n\nChannel 1: Yeah.\n\nChannel 0: I think\n\nChannel 1: Cool.\n\nChannel 0: they're getting, like, 20 cost per lead on their Google Ads.\n\nChannel 1: Okay. Yes. Fucking that's that's my only problem is that it's just that I can't get the keys till I pay him the money. You know?\n\nChannel 0: Yeah. Gotcha. Do you want remind me of your current website again. It's done.\n\nChannel 1: EpoxyGurus Melbourne.\n\nChannel 0: Just taking a look now. Right? So, essentially, he's he's done off the website, and he's not giving you access until you pay the bill. Is that correct?\n\nChannel 1: Yeah. Yeah. That's it. I still own, like, $1,400, which I should, like, you know, it's starting to pick up, so I should I should get him done not too long. That's that's my only catch, because I can't give you any access to anything.\n\nSo you can't even work with it.\n\nChannel 0: Do you do you have access to the domain?\n\nChannel 1: No. No. He's he they built everything for me to domain the whole lot.\n\nChannel 0: So they registered the domain on the let me just check the registry. If they're holding the domain hostage, that that's kind of a label. What? Two seconds, mate. Just checking something.\n\nIs it lead part was it the agency lead partners\n\nChannel 1: Yeah.\n\nChannel 0: direct\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: .com?\n\nChannel 1: Yeah. Yeah. Yeah. That's it. See?\n\nChannel 0: Okay. So\n\nChannel 1: See,\n\nChannel 0: that they've done yeah. They've done a doggy then. They've actually registered your business name and domain under themselves.\n\nChannel 1: it's\n\nChannel 0: So, technically, they own your\n\nChannel 1: there.\n\nChannel 0: domain. So that's,\n\nChannel 1: There\n\nChannel 0: yeah,\n\nChannel 1: you\n\nChannel 0: not\n\nChannel 1: go.\n\nChannel 0: ideal.\n\nChannel 1: And\n\nChannel 0: Not\n\nChannel 1: that\n\nChannel 0: ideal.\n\nChannel 1: cost me, like, $15.\n\nChannel 0: Yeah. Fuck.\n\nChannel 1: Yeah. That's where I'm stuck, man. But they should've they should've registered the domain in my name, not theirs.\n\nChannel 0: Yeah. Yeah. Correct. We we see it all the time, man. Like, it will just it's a it's a sneaky way of just if you ever leave or if they, you know, do that sort of thing, then they have one up over you essentially to to,\n\nChannel 1: Well, that's\n\nChannel 0: you know,\n\nChannel 1: that's\n\nChannel 0: do\n\nChannel 1: where\n\nChannel 0: what they\n\nChannel 1: I'm at.\n\nChannel 0: wish.\n\nChannel 1: That's where I'm at. So I'm just the only way to do it is just, like, just pay them $1,400 and just get everything off them. You know what I mean?\n\nChannel 0: Yeah. Yeah. Correct. I mean, especially, I'll just I'll just check the actual domain as well on on the same rush and see if it's not a good domain authority because it might be worth keeping the domain if it if it obviously has a good domain authority. So I can just check on something, mate.\n\nAnd, obviously, it's registered to your business name, so you'd wanna keep it anyway. It's a bit of a fuck\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: around. So\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: yeah. So, yeah, it's got a decent domain authority as well, so you would wanna keep it. Alright. Yeah.\n\nChannel 1: Yeah. That's right. It's cost me a lot of money, man. Yeah.\n\nChannel 0: What does feature? Okay. So\n\nChannel 1: Yep.\n\nChannel 0: yeah.\n\nChannel 1: Yep.\n\nChannel 0: Look. You\n\nChannel 1: See see\n\nChannel 0: probably\n\nChannel 1: see how people operate. Like, that's just not you know what I mean? And I\n\nChannel 0: yeah.\n\nChannel 1: had all\n\nChannel 0: It's\n\nChannel 1: the trust\n\nChannel 0: it's not\n\nChannel 1: in them.\n\nChannel 0: on.\n\nChannel 1: I was busy, and they were like, yeah. Yeah. We'll fix it all up for you. Now they've got, like, the keys to the website that's and the domain and everything that's costing, like, you know, over the whole year, 15 or $17.\n\nChannel 0: Yeah. Yeah. It's not good. I mean, look. What\n\nChannel 1: No.\n\nChannel 0: I do is I I pay them off and they get access to everything, get everything transferred over into your name.\n\nChannel 1: Yep.\n\nChannel 0: Look. We don't do this often, mate, but me personally, I'm happy to help you fulfill that, like, free of charge and just make sure everything\n\nChannel 1: Yep.\n\nChannel 0: gets transferred over to you in your name,\n\nChannel 1: Yeah.\n\nChannel 0: and\n\nChannel 1: Yeah.\n\nChannel 0: then\n\nChannel 1: Cool.\n\nChannel 0: we can revisit just because, yeah, that's that that that really stitched you up there. And\n\nChannel 1: Yeah.\n\nChannel 0: then\n\nChannel 1: Yeah.\n\nChannel 0: I would\n\nChannel 1: I know.\n\nChannel 0: hold\n\nChannel 1: Just\n\nChannel 0: off and\n\nChannel 1: yeah.\n\nChannel 0: I I would hold off and wait until you've got everything transferred, then get yourself, your entire friends, and family to just review on them. Give them a one star reviews. That's the best thing you can do.\n\nChannel 1: Yeah. Yeah. Yeah. That's just not you know, like I said, I I, you know, I trusted them with everything. And I didn't know, like, they put the domain name in their in their, you know, in their company.\n\nLike, that's just bullshit. You know what I mean? Like, why would you put it in your name and I'm paying for everything?\n\nChannel 0: Yeah. No. They should say they probably should.\n\nChannel 1: That's where my dilemma is, man. So that's, you\n\nChannel 0: Yeah.\n\nChannel 1: know, like, I'm yeah. It's right there in front of you. You can see I'm\n\nChannel 0: Yeah.\n\nChannel 1: not not not pulling them all up, bullshitting you or nothing. It's it's right there. So I I sent a message, like, I think about a week and a half ago. I said, hey, man. I haven't forgotten you guys.\n\nI know I saw you the money, but I'm only sort of like I'm relying on word-of-mouth at the moment and referrals, which, you know, a few and far between, and I will get to you as soon as, you know, I'll I'll pay off your the debt as soon as I, you know, as soon as I can, but I and I got no reply. You know what I mean? Not not even, yeah, okay, or, you know, no worries or nothing nothing at all. Just no reply at all.\n\nChannel 0: What what I'll do now is I'm gonna send you through an email with the with the next steps to make sure that once you do clear it off, everything's transferred over into your name.\n\nChannel 1: Yeah. No. I will. I definitely will. I I'll just tell them.\n\nChannel 0: Yeah.\n\nChannel 1: I'll I'll tell\n\nChannel 0: Yeah.\n\nChannel 1: them I've got the money for you. I need I need the thing. I need the what do you call it? I need the keys and the domain shifted over. You know?\n\nAnd I'll get them\n\nChannel 0: Yeah.\n\nChannel 1: to send me an email. I'll I'll send them an email and get them to confirm everything in an email, and then I've got the proof of them not doing it if they do it, if they don't do it. Do you know what I mean?\n\nChannel 0: Yeah. Yeah. 100%.\n\nChannel 1: Yeah. I'll have it in writing. Yeah. Yeah. No.\n\nNo. I mean, you know, like yeah. Look, I work with these guys for, like, I don't know, two or three years, man. So for them to do that, like, you know what I mean?\n\nChannel 0: Yeah. I see.\n\nChannel 1: Well, I\n\nChannel 0: Absolutely.\n\nChannel 1: like, I paid them so much. If that was me and you'd paid me like 60 or $70 or whatever, I would have just gone, look, okay, look, we understand, you know, I understand that things can get tough or whatever, but, you know, fuck it, you know, wipe the $1,400 off. I I would do it myself. You know what I mean? Like, you paid,\n\nChannel 0: Yes.\n\nChannel 1: like,\n\nChannel 0: True.\n\nChannel 1: $70. What's I'm not gonna hold you up for $1,400. You know what I mean? I'll I'll just let you, like,\n\nChannel 0: Yes.\n\nChannel 1: you know, here's a domain name. Here's a case of your website, and you you gotta keep going because we all gotta fucking you know, it my bills don't stop just because I haven't paid them $1,400. I still gotta make money.\n\nChannel 0: Yes.\n\nChannel 1: And I, yeah, that was a big investment in that website. Like, it was a massive investment for me, you know, over, like, twelve months.\n\nChannel 0: Yeah.\n\nChannel 1: I think I gave him, like, three and a half upfront, then $1,200 over the whole year. So that was, like, well, fuck, 15. So nearly $18.\n\nChannel 0: Yeah. Correct. And I've just issued you up with no progress. It's it's it's yeah. It's terrible.\n\nChannel 1: Yeah. Yeah. It's not even that long. I mean, you know, it's right in front of your eyes. Like, it's yeah.\n\nYou know, if I if I told you when you said Lead Partners Direct, then I probably wouldn't believe you. But I don't know how to check it up. But, you know, you you you said it without me even telling you. But the names in it's it's registered in their fucking name.\n\nChannel 0: Yeah. Correct. So the it's that's a really they've done a really dodgy job. So\n\nChannel 1: Yeah.\n\nChannel 0: they've registered\n\nChannel 1: Yeah.\n\nChannel 0: essentially the the domain under themselves when, like, as a part of the contract, especially, like, if you can make an actual case to the registry sometimes, if it's your exact business name to get the domain, like, if if it comes to that point. So if you pay off the 1,400 and they still refuse to transfer the domain name, then, essentially, you just make a court case and request access, and then you request payment for damages. Because, obviously, if they're, you know, holding your holding your website hostage and you're not able to generate any work through that, you can actually sue them for damages as well. Because, like, realistically, from the get go, that domain should have been put in your name.\n\nChannel 1: Yeah. No.\n\nChannel 0: Yep.\n\nChannel 1: No. I will message him. I'll say, hey. I I I checked the domain. I'll message him today.\n\nI'll I'll say I'll check the domain name that I paid for and paid it for the website, and you and it's in your name. Like, I can't even use my website.\n\nChannel 0: Yeah. I'll send you I'll send you a screenshot of that, and I'll send it through to you.\n\nChannel 1: Yeah. Yeah. Yeah. What the fuck? Anyway, alright.\n\nAlright. I don't know. Fuck. I just it's a fucking absolute like, it's just not right. You know what I mean?\n\nIf I treated my clients like that, I'd be fucked.\n\nChannel 0: Yeah. A 100%. It's no no good grace, man. Like, they're just they're just pitching people up clearly.\n\nChannel 1: Yeah. And I'll bring that to their attention real quick. Because they they just think that I don't know anything and I don't bother. I'm just working and I I need someone to look after that. I don't think they ever thought that I would even find out.\n\nDo you know what I mean?\n\nChannel 0: Yeah. Correct. I'll I'll send that through you. I'll send that through you in an email and recommend some next steps as well.\n\nChannel 1: Yeah. Yeah. No worries, man. Alright. I'll I'll get on to that\n\nChannel 0: Alright.\n\nChannel 1: ASAP and try and work it out.\n\nChannel 0: Alright.\n\nChannel 1: Get to\n\nChannel 0: Good.\n\nChannel 1: pick the whole lot off them. Alright?\n\nChannel 0: Good luck, Mel. And, yeah, we'll just keep in touch until you've got everything, and then\n\nChannel 1: For\n\nChannel 0: we can\n\nChannel 1: sure. Yeah. Yeah. We can go ahead. Fuck.\n\nAnyway alright. All good, man.\n\nChannel 0: revisit\n\nChannel 1: Thanks\n\nChannel 0: that.\n\nChannel 1: for\n\nChannel 0: Go\n\nChannel 1: that.\n\nChannel 0: ahead\n\nChannel 1: I appreciate\n\nChannel 0: and benchmark.\n\nChannel 1: appreciate your work. No worries.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.48,"end":2.98,"sentiment":"neutral","sentiment_score":0.02821909263730049}],"sentiment":"neutral","sentiment_score":0.02821909263730049,"channel":1,"num_words":1,"start":2.48,"end":2.98},{"sentences":[{"text":"Hello?","start":3.04,"end":3.54,"sentiment":"neutral","sentiment_score":0.03853978216648102}],"sentiment":"neutral","sentiment_score":0.03853978216648102,"channel":0,"num_words":1,"start":3.04,"end":3.54},{"sentences":[{"text":"How you doing?","start":4.4,"end":5.14,"sentiment":"neutral","sentiment_score":0.08184757828712463}],"sentiment":"neutral","sentiment_score":0.08184757828712463,"channel":1,"num_words":3,"start":4.4,"end":5.14},{"sentences":[{"text":"Hey, Val.","start":6.16,"end":6.7999997,"sentiment":"neutral","sentiment_score":0.04153667017817497},{"text":"It's Tim here 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man.","start":13.92,"end":14.74,"sentiment":"neutral","sentiment_score":-0.097519613802433}],"sentiment":"neutral","sentiment_score":-0.05259862216189504,"channel":1,"num_words":8,"start":12.4,"end":14.74},{"sentences":[{"text":"I have I have been","start":15.235,"end":16.195,"sentiment":"neutral","sentiment_score":-0.11637957096099853}],"sentiment":"neutral","sentiment_score":-0.11637957096099853,"channel":1,"num_words":5,"start":15.235,"end":16.195},{"sentences":[{"text":"Yeah.","start":16.095001,"end":16.595001,"sentiment":"neutral","sentiment_score":-0.10707516968250276}],"sentiment":"neutral","sentiment_score":-0.10707516968250276,"channel":0,"num_words":1,"start":16.095001,"end":16.595001},{"sentences":[{"text":"busy and I just I still haven't I still haven't fixed that thing up with the with the what do you call it?","start":16.195,"end":23.795,"sentiment":"neutral","sentiment_score":-0.17596440276373987},{"text":"With the website with that guy.","start":23.795,"end":25.974998,"sentiment":"neutral","sentiment_score":-0.03607548183451096},{"text":"And what I told you, he's got my keys.","start":26.355,"end":28.215,"sentiment":"neutral","sentiment_score":-0.015948019921779633}],"sentiment":"neutral","sentiment_score":-0.11597806141760789,"channel":1,"num_words":38,"start":16.195,"end":28.215},{"sentences":[{"text":"Yeah.","start":29.310001,"end":29.710001,"sentiment":"neutral","sentiment_score":0.0233801007270813},{"text":"Got the no.","start":29.710001,"end":30.310001,"sentiment":"neutral","sentiment_score":0.019491523504257202},{"text":"I just I wanted to reach out because we recently we recently pushed live some epoxy flooring guys in in, and they're doing quite well.","start":30.310001,"end":40.665,"sentiment":"neutral","sentiment_score":0.2420570918917656},{"text":"So it just reminded me of you, 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base.","start":43.145,"end":44.285,"sentiment":"neutral","sentiment_score":0.09806022606790066}],"sentiment":"neutral","sentiment_score":0.09806022606790066,"channel":0,"num_words":4,"start":43.145,"end":44.285},{"sentences":[{"text":"Yeah.","start":45.434998,"end":45.675,"sentiment":"neutral","sentiment_score":0.044678106904029846},{"text":"Yeah.","start":45.675,"end":45.835,"sentiment":"neutral","sentiment_score":0.01745673641562462},{"text":"Sorry.","start":45.835,"end":46.155,"sentiment":"neutral","sentiment_score":-0.01044928841292858},{"text":"What was that?","start":46.155,"end":46.975,"sentiment":"neutral","sentiment_score":-0.010034637215236822}],"sentiment":"neutral","sentiment_score":0.003596940543502569,"channel":1,"num_words":6,"start":45.434998,"end":46.975},{"sentences":[{"text":"Oh, no.","start":47.945,"end":48.265,"sentiment":"neutral","sentiment_score":0.006659521721303462},{"text":"I just I recently pushed live some epoxy flooring guys in 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I","start":433.32498,"end":433.645,"sentiment":"neutral","sentiment_score":-0.2233157455921173}],"sentiment":"neutral","sentiment_score":-0.2233157455921173,"channel":1,"num_words":2,"start":433.32498,"end":433.645},{"sentences":[{"text":"Absolutely.","start":433.66998,"end":434.16998,"sentiment":"neutral","sentiment_score":-0.1987299621105194}],"sentiment":"neutral","sentiment_score":-0.1987299621105194,"channel":0,"num_words":1,"start":433.66998,"end":434.16998},{"sentences":[{"text":"like, I paid them so much.","start":433.72498,"end":434.76498,"sentiment":"negative","sentiment_score":-0.3388521373271942},{"text":"If that was me and you'd paid me like 60 or $70 or whatever, I would have just gone, look, okay, look, we understand, you know, I understand that things can get tough or whatever, but, you know, fuck it, you know, wipe the $1,400 off.","start":434.76498,"end":448.62,"sentiment":"negative","sentiment_score":-0.4767524023418841},{"text":"I I would do it myself.","start":448.62,"end":449.74002,"sentiment":"negative","sentiment_score":-0.524689848224322},{"text":"You know what I mean?","start":449.74002,"end":450.62,"sentiment":"neutral","sentiment_score":-0.2016494870185852},{"text":"Like, you 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I'm not gonna hold you up for $1,400.","start":452.38,"end":454.86002,"sentiment":"negative","sentiment_score":-0.5618561704953512},{"text":"You know what I mean?","start":454.86002,"end":455.66,"sentiment":"neutral","sentiment_score":-0.2099783807992935},{"text":"I'll I'll just let you, like,","start":455.66,"end":457.1,"sentiment":"neutral","sentiment_score":-0.005111902641753356}],"sentiment":"neutral","sentiment_score":-0.30185215166282087,"channel":1,"num_words":21,"start":451.42,"end":457.1},{"sentences":[{"text":"Yes.","start":457.05,"end":457.55,"sentiment":"neutral","sentiment_score":0.062472496181726456}],"sentiment":"neutral","sentiment_score":0.062472496181726456,"channel":0,"num_words":1,"start":457.05,"end":457.55},{"sentences":[{"text":"you know, here's a domain name.","start":457.1,"end":458.73502,"sentiment":"neutral","sentiment_score":-0.001989826560020449},{"text":"Here's a case of your website, and you you gotta keep going because we all gotta fucking you know, it my bills don't stop just because I haven't paid them $1,400.","start":458.73502,"end":468.755,"sentiment":"negative","sentiment_score":-0.5574293674961213},{"text":"I still gotta make money.","start":468.815,"end":469.935,"sentiment":"negative","sentiment_score":-0.5681388676166534}],"sentiment":"negative","sentiment_score":-0.4793558021386464,"channel":1,"num_words":42,"start":457.1,"end":469.935},{"sentences":[{"text":"Yes.","start":469.865,"end":470.365,"sentiment":"neutral","sentiment_score":-0.06871547549962997}],"sentiment":"neutral","sentiment_score":-0.06871547549962997,"channel":0,"num_words":1,"start":469.865,"end":470.365},{"sentences":[{"text":"And I, yeah, that was a big investment in that website.","start":469.935,"end":472.52,"sentiment":"neutral","sentiment_score":-0.215921858494932},{"text":"Like, it was a massive investment for me, you know, over, like, twelve months.","start":472.52,"end":476.52,"sentiment":"neutral","sentiment_score":-0.1450560726225376}],"sentiment":"neutral","sentiment_score":-0.17623701840639114,"channel":1,"num_words":25,"start":469.935,"end":476.52},{"sentences":[{"text":"Yeah.","start":476.34,"end":476.84,"sentiment":"neutral","sentiment_score":-0.1420772820711136}],"sentiment":"neutral","sentiment_score":-0.1420772820711136,"channel":0,"num_words":1,"start":476.34,"end":476.84},{"sentences":[{"text":"I think I gave him, like, three and a half upfront, then $1,200 over the whole year.","start":476.52,"end":481.15997,"sentiment":"neutral","sentiment_score":-0.22705497022937327},{"text":"So that was, like, well, fuck, 15.","start":481.15997,"end":484.075,"sentiment":"negative","sentiment_score":-0.5537884916578021},{"text":"So nearly $18.","start":484.215,"end":485.595,"sentiment":"neutral","sentiment_score":-0.26731550693511963}],"sentiment":"neutral","sentiment_score":-0.31623705393738216,"channel":1,"num_words":27,"start":476.52,"end":485.595},{"sentences":[{"text":"Yeah.","start":486.875,"end":487.195,"sentiment":"neutral","sentiment_score":-0.11067727208137512},{"text":"Correct.","start":487.195,"end":487.515,"sentiment":"neutral","sentiment_score":-0.22241587936878204},{"text":"And I've just issued you up with no progress.","start":487.515,"end":489.61502,"sentiment":"negative","sentiment_score":-0.5186753306123946},{"text":"It's it's it's yeah.","start":489.67502,"end":490.71503,"sentiment":"negative","sentiment_score":-0.5651422142982483},{"text":"It's terrible.","start":490.71503,"end":491.45502,"sentiment":"negative","sentiment_score":-0.7857899069786072}],"sentiment":"negative","sentiment_score":-0.5196070469477597,"channel":0,"num_words":17,"start":486.875,"end":491.45502},{"sentences":[{"text":"Yeah.","start":491.015,"end":491.515,"sentiment":"negative","sentiment_score":-0.3983224034309387},{"text":"Yeah.","start":491.575,"end":491.815,"sentiment":"negative","sentiment_score":-0.36155593395233154},{"text":"It's not even that long.","start":491.815,"end":492.775,"sentiment":"negative","sentiment_score":-0.45205250978469846},{"text":"I mean, you know, it's right in front of your eyes.","start":492.775,"end":494.45502,"sentiment":"negative","sentiment_score":-0.40751146186481824},{"text":"Like, it's yeah.","start":494.45502,"end":495.82,"sentiment":"neutral","sentiment_score":-0.3196934560934703}],"sentiment":"negative","sentiment_score":-0.4029451111952464,"channel":1,"num_words":21,"start":491.015,"end":495.82},{"sentences":[{"text":"You know, if I if I told you when you said Lead Partners Direct, then I probably wouldn't believe you.","start":495.82,"end":501.02,"sentiment":"neutral","sentiment_score":-0.31305560693144796},{"text":"But I don't know how to check it up.","start":501.02,"end":502.7,"sentiment":"neutral","sentiment_score":-0.33024436235427856},{"text":"But, you know, you you you said it without me even telling you.","start":502.7,"end":506.56,"sentiment":"negative","sentiment_score":-0.41837798861356884},{"text":"But the names in it's it's registered in their fucking name.","start":506.62,"end":509.565,"sentiment":"negative","sentiment_score":-0.5760712759061293}],"sentiment":"negative","sentiment_score":-0.39639640163700535,"channel":1,"num_words":53,"start":495.82,"end":509.565},{"sentences":[{"text":"Yeah.","start":511.47498,"end":511.63498,"sentiment":"neutral","sentiment_score":-0.2694039046764374},{"text":"Correct.","start":511.63498,"end":511.875,"sentiment":"negative","sentiment_score":-0.3375769555568695},{"text":"So the it's that's a really they've done a really dodgy job.","start":511.875,"end":515.475,"sentiment":"negative","sentiment_score":-0.6865293135245641},{"text":"So","start":515.475,"end":515.955,"sentiment":"neutral","sentiment_score":-0.26016291975975037}],"sentiment":"negative","sentiment_score":-0.6070330361525218,"channel":0,"num_words":15,"start":511.47498,"end":515.955},{"sentences":[{"text":"Yeah.","start":515.725,"end":516.225,"sentiment":"neutral","sentiment_score":-0.1602311134338379}],"sentiment":"neutral","sentiment_score":-0.1602311134338379,"channel":1,"num_words":1,"start":515.725,"end":516.225},{"sentences":[{"text":"they've registered","start":515.955,"end":516.615,"sentiment":"neutral","sentiment_score":-0.13556179404258728}],"sentiment":"neutral","sentiment_score":-0.13556179404258728,"channel":0,"num_words":2,"start":515.955,"end":516.615},{"sentences":[{"text":"Yeah.","start":516.445,"end":516.945,"sentiment":"neutral","sentiment_score":-0.1021382212638855}],"sentiment":"neutral","sentiment_score":-0.1021382212638855,"channel":1,"num_words":1,"start":516.445,"end":516.945},{"sentences":[{"text":"essentially the the domain under themselves when, like, as a part of the contract, especially, like, if you can make an actual case to the registry sometimes, if it's your exact business name to get the domain, like, if if it comes to that point.","start":516.995,"end":532.49,"sentiment":"neutral","sentiment_score":-0.18877434962325626},{"text":"So if you pay off the 1,400 and they still refuse to transfer the domain name, then, essentially, you just make a court case and request access, and then you request payment for damages.","start":532.49,"end":544.555,"sentiment":"negative","sentiment_score":-0.362639906213564},{"text":"Because, obviously, if they're, you know, holding your holding your website hostage and you're not able to generate any work through that, you can actually sue them for damages as well.","start":544.935,"end":554.77496,"sentiment":"negative","sentiment_score":-0.3721407824946988},{"text":"Because, like, realistically, from the get go, that domain should have been put in your name.","start":554.77496,"end":559.21,"sentiment":"neutral","sentiment_score":-0.25875735096633434}],"sentiment":"neutral","sentiment_score":-0.2896911461674978,"channel":0,"num_words":126,"start":516.995,"end":559.21},{"sentences":[{"text":"Yeah.","start":559.6,"end":559.83997,"sentiment":"neutral","sentiment_score":-0.08967171609401703},{"text":"No.","start":559.83997,"end":560.0,"sentiment":"neutral","sentiment_score":-0.1806994378566742}],"sentiment":"neutral","sentiment_score":-0.1351855769753456,"channel":1,"num_words":2,"start":559.6,"end":560.0},{"sentences":[{"text":"Yep.","start":559.99,"end":560.49,"sentiment":"neutral","sentiment_score":-0.09065243601799013}],"sentiment":"neutral","sentiment_score":-0.09065243601799013,"channel":0,"num_words":1,"start":559.99,"end":560.49},{"sentences":[{"text":"No.","start":560.0,"end":560.16,"sentiment":"neutral","sentiment_score":-0.182095468044281},{"text":"I will message him.","start":560.16,"end":561.19995,"sentiment":"neutral","sentiment_score":-0.10686292871832848},{"text":"I'll say, hey.","start":561.19995,"end":561.76,"sentiment":"neutral","sentiment_score":-0.04875916428864002},{"text":"I I I checked the domain.","start":561.76,"end":563.04,"sentiment":"neutral","sentiment_score":-0.03617801144719124},{"text":"I'll message him today.","start":563.04,"end":564.26,"sentiment":"neutral","sentiment_score":-0.007913516834378242}],"sentiment":"neutral","sentiment_score":-0.05580815621134308,"channel":1,"num_words":18,"start":560.0,"end":564.26},{"sentences":[{"text":"I'll I'll say I'll check the domain name that I paid for and paid it for the website, and you and it's in your name.","start":564.48,"end":570.565,"sentiment":"neutral","sentiment_score":-0.16216126471757888},{"text":"Like, I can't even use my website.","start":570.565,"end":572.34503,"sentiment":"negative","sentiment_score":-0.3632142160620008}],"sentiment":"neutral","sentiment_score":-0.20614159782417119,"channel":1,"num_words":32,"start":564.48,"end":572.34503},{"sentences":[{"text":"Yeah.","start":573.125,"end":573.44495,"sentiment":"neutral","sentiment_score":-0.028124865144491196},{"text":"I'll send you I'll send you a screenshot of that, and I'll send it through to you.","start":573.44495,"end":576.50494,"sentiment":"neutral","sentiment_score":0.006406265968347297}],"sentiment":"neutral","sentiment_score":0.004487869795411824,"channel":0,"num_words":18,"start":573.125,"end":576.50494},{"sentences":[{"text":"Yeah.","start":576.085,"end":576.485,"sentiment":"neutral","sentiment_score":-0.0533490926027298},{"text":"Yeah.","start":576.485,"end":576.645,"sentiment":"neutral","sentiment_score":-0.06816840171813965},{"text":"Yeah.","start":576.645,"end":576.885,"sentiment":"neutral","sentiment_score":-0.11039067804813384},{"text":"What the fuck?","start":576.885,"end":577.685,"sentiment":"negative","sentiment_score":-0.4188517729441325},{"text":"Anyway, alright.","start":577.685,"end":578.66504,"sentiment":"neutral","sentiment_score":-0.2707563787698746}],"sentiment":"neutral","sentiment_score":-0.25374703109264374,"channel":1,"num_words":8,"start":576.085,"end":578.66504},{"sentences":[{"text":"Alright.","start":579.72,"end":579.92,"sentiment":"neutral","sentiment_score":-0.24025146663188937},{"text":"I don't know.","start":579.92,"end":580.68,"sentiment":"negative","sentiment_score":-0.3479334016640981},{"text":"Fuck.","start":580.68,"end":581.08,"sentiment":"negative","sentiment_score":-0.7112168073654175},{"text":"I just it's a fucking absolute like, it's just not right.","start":581.08,"end":584.2,"sentiment":"negative","sentiment_score":-0.6842675479975614},{"text":"You know what I mean?","start":584.2,"end":585.0,"sentiment":"negative","sentiment_score":-0.5284579277038575}],"sentiment":"negative","sentiment_score":-0.5792619593086696,"channel":1,"num_words":21,"start":579.72,"end":585.0},{"sentences":[{"text":"If I treated my clients like that, I'd be fucked.","start":585.0,"end":587.42,"sentiment":"negative","sentiment_score":-0.733179372549057}],"sentiment":"negative","sentiment_score":-0.733179372549057,"channel":1,"num_words":10,"start":585.0,"end":587.42},{"sentences":[{"text":"Yeah.","start":588.66,"end":589.06,"sentiment":"negative","sentiment_score":-0.33562523126602173},{"text":"A 100%.","start":589.06,"end":589.77997,"sentiment":"negative","sentiment_score":-0.3682330250740051},{"text":"It's no no good grace, man.","start":589.77997,"end":591.3,"sentiment":"negative","sentiment_score":-0.6485778590043386},{"text":"Like, they're just they're just pitching people up clearly.","start":591.3,"end":594.055,"sentiment":"negative","sentiment_score":-0.48191922240787083}],"sentiment":"negative","sentiment_score":-0.5167128576172723,"channel":0,"num_words":18,"start":588.66,"end":594.055},{"sentences":[{"text":"Yeah.","start":595.29504,"end":595.455,"sentiment":"neutral","sentiment_score":-0.2748989164829254},{"text":"And I'll bring that to their attention real quick.","start":595.455,"end":597.85504,"sentiment":"neutral","sentiment_score":-0.28961528837680817},{"text":"Because they they just think that I don't know anything and I don't bother.","start":597.85504,"end":601.375,"sentiment":"negative","sentiment_score":-0.46263099781104494},{"text":"I'm just working and I I need someone to look after that.","start":601.375,"end":604.255,"sentiment":"negative","sentiment_score":-0.39953583230574924},{"text":"I don't think they ever thought that I would even find out.","start":604.255,"end":606.73505,"sentiment":"negative","sentiment_score":-0.4536413674553235}],"sentiment":"negative","sentiment_score":-0.40825826829920214,"channel":1,"num_words":48,"start":595.29504,"end":606.73505},{"sentences":[{"text":"Do you know what I mean?","start":606.73505,"end":607.44,"sentiment":"neutral","sentiment_score":-0.21841782331466675}],"sentiment":"neutral","sentiment_score":-0.21841782331466675,"channel":1,"num_words":6,"start":606.73505,"end":607.44},{"sentences":[{"text":"Yeah.","start":608.59,"end":608.83,"sentiment":"neutral","sentiment_score":-0.012412991374731064},{"text":"Correct.","start":608.83,"end":609.23004,"sentiment":"neutral","sentiment_score":0.05304950475692749},{"text":"I'll I'll send that through you.","start":609.23004,"end":610.43005,"sentiment":"neutral","sentiment_score":0.07587245106697083},{"text":"I'll send that through you in an email and recommend some next steps as well.","start":610.43005,"end":614.13,"sentiment":"neutral","sentiment_score":0.08994002218047778}],"sentiment":"neutral","sentiment_score":0.08021615445613861,"channel":0,"num_words":23,"start":608.59,"end":614.13},{"sentences":[{"text":"Yeah.","start":614.0,"end":614.32,"sentiment":"neutral","sentiment_score":0.03593359515070915},{"text":"Yeah.","start":614.32,"end":614.56,"sentiment":"neutral","sentiment_score":0.04944198206067085},{"text":"No worries, man.","start":614.56,"end":615.28,"sentiment":"neutral","sentiment_score":0.07464102034767468},{"text":"Alright.","start":615.28,"end":615.6,"sentiment":"neutral","sentiment_score":0.1701429784297943},{"text":"I'll I'll get on to that","start":615.6,"end":616.72003,"sentiment":"neutral","sentiment_score":0.11516516531507175}],"sentiment":"neutral","sentiment_score":0.0975360507145524,"channel":1,"num_words":12,"start":614.0,"end":616.72003},{"sentences":[{"text":"Alright.","start":616.67004,"end":617.025,"sentiment":"neutral","sentiment_score":0.13764220476150513}],"sentiment":"neutral","sentiment_score":0.13764220476150513,"channel":0,"num_words":1,"start":616.67004,"end":617.025},{"sentences":[{"text":"ASAP and try and work it out.","start":616.72003,"end":618.96,"sentiment":"neutral","sentiment_score":0.13179784693888255}],"sentiment":"neutral","sentiment_score":0.13179784693888255,"channel":1,"num_words":7,"start":616.72003,"end":618.96},{"sentences":[{"text":"Alright.","start":618.945,"end":619.34503,"sentiment":"neutral","sentiment_score":0.12667562067508698}],"sentiment":"neutral","sentiment_score":0.12667562067508698,"channel":0,"num_words":1,"start":618.945,"end":619.34503},{"sentences":[{"text":"Get to","start":618.96,"end":619.36,"sentiment":"neutral","sentiment_score":0.11861066520214081}],"sentiment":"neutral","sentiment_score":0.11861066520214081,"channel":1,"num_words":2,"start":618.96,"end":619.36},{"sentences":[{"text":"Good.","start":619.34503,"end":619.84503,"sentiment":"neutral","sentiment_score":0.15402227640151978}],"sentiment":"neutral","sentiment_score":0.15402227640151978,"channel":0,"num_words":1,"start":619.34503,"end":619.84503},{"sentences":[{"text":"pick the whole lot off them.","start":619.36,"end":620.4,"sentiment":"neutral","sentiment_score":0.020999135449528694},{"text":"Alright?","start":620.4,"end":620.865,"sentiment":"neutral","sentiment_score":0.12955032289028168}],"sentiment":"neutral","sentiment_score":0.036506447941064835,"channel":1,"num_words":7,"start":619.36,"end":620.865},{"sentences":[{"text":"Good luck, Mel.","start":622.86505,"end":623.585,"sentiment":"neutral","sentiment_score":0.24965120355288187},{"text":"And, yeah, we'll just keep in touch until you've got everything, and then","start":623.585,"end":627.42505,"sentiment":"neutral","sentiment_score":0.16467687372977918}],"sentiment":"neutral","sentiment_score":0.18060956057161093,"channel":0,"num_words":16,"start":622.86505,"end":627.42505},{"sentences":[{"text":"For","start":627.425,"end":627.665,"sentiment":"neutral","sentiment_score":0.010944128036499023}],"sentiment":"neutral","sentiment_score":0.010944128036499023,"channel":1,"num_words":1,"start":627.425,"end":627.665},{"sentences":[{"text":"we can","start":627.42505,"end":627.9509,"sentiment":"neutral","sentiment_score":0.1120690144598484}],"sentiment":"neutral","sentiment_score":0.1120690144598484,"channel":0,"num_words":2,"start":627.42505,"end":627.9509},{"sentences":[{"text":"sure.","start":627.665,"end":628.165,"sentiment":"neutral","sentiment_score":0.0948987826704979},{"text":"Yeah.","start":628.865,"end":629.185,"sentiment":"neutral","sentiment_score":0.13614751398563385},{"text":"Yeah.","start":629.185,"end":629.425,"sentiment":"neutral","sentiment_score":0.1694308966398239},{"text":"We can go ahead.","start":629.425,"end":630.40497,"sentiment":"neutral","sentiment_score":0.1819753460586071},{"text":"Fuck.","start":630.46497,"end":630.785,"sentiment":"negative","sentiment_score":-0.4941469430923462}],"sentiment":"neutral","sentiment_score":0.07927895430475473,"channel":1,"num_words":8,"start":627.665,"end":630.785},{"sentences":[{"text":"Anyway alright.","start":630.785,"end":631.58496,"sentiment":"neutral","sentiment_score":-0.10660608857870102},{"text":"All good, man.","start":631.58496,"end":632.565,"sentiment":"neutral","sentiment_score":0.3158428221940994}],"sentiment":"neutral","sentiment_score":0.14686325788497925,"channel":1,"num_words":5,"start":630.785,"end":632.565},{"sentences":[{"text":"revisit","start":632.91095,"end":633.23096,"sentiment":"positive","sentiment_score":0.36945822834968567}],"sentiment":"positive","sentiment_score":0.36945822834968567,"channel":0,"num_words":1,"start":632.91095,"end":633.23096},{"sentences":[{"text":"Thanks","start":632.945,"end":633.265,"sentiment":"positive","sentiment_score":0.6545997262001038}],"sentiment":"positive","sentiment_score":0.6545997262001038,"channel":1,"num_words":1,"start":632.945,"end":633.265},{"sentences":[{"text":"that.","start":633.23096,"end":633.3109,"sentiment":"positive","sentiment_score":0.4991947412490845}],"sentiment":"positive","sentiment_score":0.4991947412490845,"channel":0,"num_words":1,"start":633.23096,"end":633.3109},{"sentences":[{"text":"for","start":633.265,"end":633.425,"sentiment":"positive","sentiment_score":0.3793391883373261}],"sentiment":"positive","sentiment_score":0.3793391883373261,"channel":1,"num_words":1,"start":633.265,"end":633.425},{"sentences":[{"text":"Go","start":633.3109,"end":633.5509,"sentiment":"positive","sentiment_score":0.3645113706588745}],"sentiment":"positive","sentiment_score":0.3645113706588745,"channel":0,"num_words":1,"start":633.3109,"end":633.5509},{"sentences":[{"text":"that.","start":633.425,"end":633.665,"sentiment":"positive","sentiment_score":0.39799344539642334}],"sentiment":"positive","sentiment_score":0.39799344539642334,"channel":1,"num_words":1,"start":633.425,"end":633.665},{"sentences":[{"text":"ahead","start":633.5509,"end":633.79095,"sentiment":"neutral","sentiment_score":0.2755056321620941}],"sentiment":"neutral","sentiment_score":0.2755056321620941,"channel":0,"num_words":1,"start":633.5509,"end":633.79095},{"sentences":[{"text":"I appreciate","start":633.665,"end":634.245,"sentiment":"positive","sentiment_score":0.5578421354293823}],"sentiment":"positive","sentiment_score":0.5578421354293823,"channel":1,"num_words":2,"start":633.665,"end":634.245},{"sentences":[{"text":"and benchmark.","start":633.79095,"end":634.3709,"sentiment":"positive","sentiment_score":0.5827402472496033}],"sentiment":"positive","sentiment_score":0.5827402472496033,"channel":0,"num_words":2,"start":633.79095,"end":634.3709},{"sentences":[{"text":"appreciate your work.","start":634.385,"end":635.265,"sentiment":"positive","sentiment_score":0.6673416495323181},{"text":"No worries.","start":635.265,"end":635.9009,"sentiment":"neutral","sentiment_score":0.04576641321182251}],"sentiment":"positive","sentiment_score":0.4187115550041199,"channel":1,"num_words":5,"start":634.385,"end":635.9009}]},"summary":{"result":"success","short":"A frustrated customer named Tim contacts agent Val to discuss his recent marketing campaign for epoxy flooring and painting. Val suggests waiting until the campaign is complete before revisiting advertising and recommends keeping the domain and transferring it to the customer's name. The customer is upset because they were not given any updates and need someone to look after their website. Val promises to send an email with next steps and suggests sending a screenshot of the domain name. The customer is upset because they were not given any updates and need someone to look after their website."},"intents":{"segments":[{"text":"Do you do you have access to the domain? No. No.","start_word":373,"end_word":383,"intents":[{"intent":"Assess domain access issues","confidence_score":0.000036248173}]},{"text":"I mean, especially, I'll just I'll just check the actual domain as well on on the same rush and see if it's not a good domain authority because it might be worth keeping the domain if it if it obviously has a good domain authority.","start_word":609,"end_word":653,"intents":[{"intent":"Make domain authority a good domain authority","confidence_score":0.00087251497}]},{"text":"We'll fix it all up for you. Now they've got, like, the keys to the website that's and the domain and everything that's costing, like, you know, over the whole year, 15 or $17. Yeah.","start_word":767,"end_word":801,"intents":[{"intent":"Obtain domain authority key transfer and resell domain services","confidence_score":7.464097e-11}]},{"text":"we can revisit just because, yeah, that's that that that really stitched you up there. And Yeah.","start_word":873,"end_word":889,"intents":[{"intent":"Reconnect","confidence_score":0.00092700677}]},{"text":"we can revisit just because, yeah, that's that that that really stitched you up there. And Yeah. then Yeah. I would I know. hold Just off and yeah. I I would hold off and wait until you've got everything transferred, then get yourself, your entire friends, and family to just review on them. Give them a one star reviews. That's the best thing you can do. Yeah.","start_word":873,"end_word":939,"intents":[{"intent":"Review","confidence_score":0.7810286}]},{"text":"I know I saw you the money, but I'm only sort of like I'm relying on word-of-mouth at the moment and referrals, which, you know, a few and far between, and I will get to you as soon as, you know, I'll I'll pay off your the debt as soon as I, you know, as soon as I can, but I and I got no reply.","start_word":1075,"end_word":1140,"intents":[{"intent":"Pay debt","confidence_score":0.124970876}]},{"text":"What what I'll do now is I'm gonna send you through an email with the with the next steps to make sure that once you do clear it off, everything's transferred over into your name. Yeah.","start_word":1167,"end_word":1202,"intents":[{"intent":"Transfer information","confidence_score":0.04132033}]},{"text":"to send me an email. I'll I'll send them an email and get them to confirm everything in an email, and then I've got the proof of them not doing it if they do it, if they don't do it. Do you know what I mean?","start_word":1255,"end_word":1300,"intents":[{"intent":"Confirm email","confidence_score":0.05596296}]},{"text":"No. I mean, you know, like yeah. Look, I work with these guys for, like, I don't know, two or three years, man. So for them to do that, like, you know what I mean? Yeah.","start_word":1313,"end_word":1348,"intents":[{"intent":"Offer assistance","confidence_score":0.009103824}]},{"text":"Well, I Absolutely. like, I paid them so much. If that was me and you'd paid me like 60 or $70 or whatever, I would have just gone, look, okay, look, we understand, you know, I understand that things can get tough or whatever, but, you know, fuck it, you know, wipe the $1,400 off.","start_word":1351,"end_word":1405,"intents":[{"intent":"Clarify price discrepancy","confidence_score":0.000004404963}]},{"text":"Here's a case of your website, and you you gotta keep going because we all gotta fucking you know, it my bills don't stop just because I haven't paid them $1,400. I still gotta make money. Yes.","start_word":1452,"end_word":1488,"intents":[{"intent":"Request website access","confidence_score":0.030759726}]},{"text":"I still gotta make money. Yes.","start_word":1482,"end_word":1487,"intents":[{"intent":"Make money","confidence_score":0.8803036}]},{"text":"And I've just issued you up with no progress.","start_word":1543,"end_word":1551,"intents":[{"intent":"Verify invoice progress","confidence_score":0.000013005808}]},{"text":"essentially the the domain under themselves when, like, as a part of the contract, especially, like, if you can make an actual case to the registry sometimes, if it's your exact business name to get the domain, like, if if it comes to that point.","start_word":1651,"end_word":1695,"intents":[{"intent":"Check domain name","confidence_score":0.058154654},{"intent":"Make case to register domain name","confidence_score":0.0000777156}]},{"text":"So if you pay off the 1,400 and they still refuse to transfer the domain name, then, essentially, you just make a court case and request access, and then you request payment for damages.","start_word":1696,"end_word":1729,"intents":[{"intent":"Request compensation","confidence_score":0.06320689}]},{"text":"I'll send you I'll send you a screenshot of that, and I'll send it through to you. Yeah.","start_word":1831,"end_word":1848,"intents":[{"intent":"Communicate","confidence_score":0.0019697254},{"intent":"Receive screenshot","confidence_score":0.04602498}]},{"text":"I'll I'll send that through you. I'll send that through you in an email and recommend some next steps as well. Yeah.","start_word":1961,"end_word":1982,"intents":[{"intent":"Receive information","confidence_score":0.00056316017},{"intent":"Recommend next steps","confidence_score":0.16956824}]},{"text":"pick the whole lot off them. Alright?","start_word":2006,"end_word":2012,"intents":[{"intent":"Pick out","confidence_score":0.10376053}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? How you doing? Hey, Val. It's Tim here from. No. Sorry. Long time no speak. Oh, yeah. Oh, yeah. Yeah. Yeah. Sorry, man. I have I have been Yeah. busy and I just I still haven't I still haven't fixed that thing up with the with the what do you call it? With the website with that guy. And what I told you, he's got my keys. Yeah. Got the no. I just I wanted to reach out because we recently we recently pushed live some epoxy flooring guys in in, and they're doing quite well. So it just reminded me of you, and Yeah. I just Yeah. wanted to touch base. Yeah. Yeah. Sorry. What was that? Oh, no. I just I recently pushed live some epoxy flooring guys in Brisbane, Yeah.","start_word":0,"end_word":134,"sentiment":"neutral","sentiment_score":0.02816571108996868},{"text":"and they're they're doing quite well.","start_word":135,"end_word":140,"sentiment":"positive","sentiment_score":0.37044715881347656},{"text":"So I just got reminded of yourself and your business Yeah. Yeah. Yeah. because they're Yeah. in similar scenario, kind of got, you know, screwed over by an agency, Yeah. that Yeah. sort of thing. Yeah. Yeah. Just Alright. just So wanted so to touch you've base. done a couple in Brisbane? Yeah. We we pushed we pushed the epoxy flooring and painting business live in Yep. Brisbane Yep. earlier sorry, late two weeks ago. And, Yep. yeah, Yep. they're pretty, you know, ranking on on Google already from an SEO perspective. Oh, okay. And Yeah. I think Cool. they're getting, like, 20 cost per lead on their Google Ads. Okay.","start_word":141,"end_word":251,"sentiment":"neutral","sentiment_score":0.0007914476445876062},{"text":"Yes. Fucking that's that's my only problem is that it's just that I can't get the keys till I pay him the money.","start_word":252,"end_word":274,"sentiment":"negative","sentiment_score":-0.5901091694831848},{"text":"You know? Yeah. Gotcha. Do you want remind me of your current website again. It's done. EpoxyGurus Melbourne. Just taking a look now. Right? So, essentially, he's he's done off the website, and he's not giving you access until you pay the bill. Is that correct? Yeah. Yeah. That's it. I still own, like, $1,400, which I should, like, you know, it's starting to pick up, so I should I should get him done not too long.","start_word":275,"end_word":351,"sentiment":"neutral","sentiment_score":-0.03537558596399794},{"text":"That's that's my only catch, because I can't give you any access to anything. So you can't even work with it.","start_word":352,"end_word":372,"sentiment":"negative","sentiment_score":-0.3457227349281311},{"text":"Do you do you have access to the domain? No. No. He's he they built everything for me to domain the whole lot. So they registered the domain on the let me just check the registry. If they're holding the domain hostage, that that's kind of a label. What? Two seconds, mate. Just checking something. Is it lead part was it the agency lead partners Yeah. direct Yeah. Yeah. .com? Yeah. Yeah. Yeah. That's it. See? Okay. So See, that they've done yeah. They've done a doggy then. They've actually registered your business name and domain under themselves. it's So, technically, they own your there. domain. So that's, There yeah, you not go. ideal.","start_word":373,"end_word":486,"sentiment":"neutral","sentiment_score":-0.09052944928407668},{"text":"And Not that ideal.","start_word":487,"end_word":490,"sentiment":"negative","sentiment_score":-0.3484054207801819},{"text":"cost me, like, $15.","start_word":491,"end_word":494,"sentiment":"neutral","sentiment_score":-0.23074890673160553},{"text":"Yeah. Fuck.","start_word":495,"end_word":496,"sentiment":"negative","sentiment_score":-0.5028187036514282},{"text":"Yeah. That's where I'm stuck, man. But they should've they should've registered the domain in my name, not theirs. Yeah. Yeah. Correct. We we see it all the time, man. Like, it will just it's a it's a sneaky way of just if you ever leave or if they, you know, do that sort of thing, then they have one up over you essentially to to, Well, that's you know, that's do where what they I'm at. wish. That's where I'm at. So I'm just the only way to do it is just, like, just pay them $1,400 and just get everything off them. You know what I mean? Yeah. Yeah. Correct. I mean, especially, I'll just I'll just check the actual domain as well on on the same rush and see if it's not a good domain authority because it might be worth keeping the domain if it if it obviously has a good domain authority. So I can just check on something, mate. And, obviously, it's registered to your business name, so you'd wanna keep it anyway.","start_word":497,"end_word":675,"sentiment":"neutral","sentiment_score":-0.09199880618164992},{"text":"It's a bit of a fuck Yeah.","start_word":676,"end_word":682,"sentiment":"negative","sentiment_score":-0.4989657700061798},{"text":"Yeah. around. So Yeah. Yeah. yeah. So, yeah, it's got a decent domain authority as well, so you would wanna keep it. Alright. Yeah. Yeah. That's right. It's cost me a lot of money, man. Yeah. What does feature? Okay. So Yep. yeah. Yep. Look. You See see probably see how people operate. Like, that's just not you know what I mean? And I yeah. had all It's the trust it's not in on. them. I was busy, and they were like, yeah. Yeah. We'll fix it all up for you. Now they've got, like, the keys to the website that's and the domain and everything that's costing, like, you know, over the whole year, 15 or $17. Yeah. Yeah.","start_word":683,"end_word":802,"sentiment":"neutral","sentiment_score":-0.0313614159822464},{"text":"It's not good. I mean, look.","start_word":803,"end_word":808,"sentiment":"negative","sentiment_score":-0.5261024236679077},{"text":"What No. I do is I I pay them off and they get access to everything, get everything transferred over into your name. Yep. Look. We don't do this often, mate, but me personally, I'm happy to help you fulfill that, like, free of charge and just make sure everything Yep. gets transferred over to you in your name, Yeah. and Yeah.","start_word":809,"end_word":870,"sentiment":"neutral","sentiment_score":0.14313171082927334},{"text":"then Cool. we can revisit just because, yeah, that's that that that really stitched you up there.","start_word":871,"end_word":887,"sentiment":"positive","sentiment_score":0.42688876390457153},{"text":"And Yeah. then Yeah. I would I know. hold Just off and yeah. I I would hold off and wait until you've got everything transferred, then get yourself, your entire friends, and family to just review on them.","start_word":888,"end_word":925,"sentiment":"neutral","sentiment_score":0.18755123019218445},{"text":"Give them a one star reviews. That's the best thing you can do.","start_word":926,"end_word":938,"sentiment":"positive","sentiment_score":0.5760052800178528},{"text":"Yeah. Yeah. Yeah.","start_word":939,"end_word":941,"sentiment":"neutral","sentiment_score":-0.0059312088415026665},{"text":"That's just not you know, like I said, I I, you know, I trusted them with everything. And I didn't know, like, they put the domain name in their in their, you know, in their company. Like, that's just bullshit. You know what I mean? Like, why would you put it in your name and I'm paying for everything?","start_word":942,"end_word":1000,"sentiment":"negative","sentiment_score":-0.43525952100753784},{"text":"Yeah.","start_word":1001,"end_word":1001,"sentiment":"neutral","sentiment_score":-0.21345113217830655},{"text":"No. They should say they probably should. That's where my dilemma is, man.","start_word":1002,"end_word":1014,"sentiment":"negative","sentiment_score":-0.37092530727386475},{"text":"So that's, you Yeah. know, like, I'm yeah. It's right there in front of you. You can see I'm Yeah.","start_word":1015,"end_word":1034,"sentiment":"neutral","sentiment_score":-0.08704759925603867},{"text":"not not not pulling them all up, bullshitting you or nothing.","start_word":1035,"end_word":1045,"sentiment":"negative","sentiment_score":-0.36683428287506104},{"text":"It's it's right there. So I I sent a message, like, I think about a week and a half ago. I said, hey, man. I haven't forgotten you guys. I know I saw you the money, but I'm only sort of like I'm relying on word-of-mouth at the moment and referrals, which, you know, a few and far between, and I will get to you as soon as, you know, I'll I'll pay off your the debt as soon as I, you know, as soon as I can, but I and I got no reply.","start_word":1046,"end_word":1140,"sentiment":"neutral","sentiment_score":-0.13175784051418304},{"text":"You know what I mean?","start_word":1141,"end_word":1145,"sentiment":"negative","sentiment_score":-0.3857026994228363},{"text":"Not not even, yeah, okay, or, you know, no worries or nothing nothing at all.","start_word":1146,"end_word":1160,"sentiment":"neutral","sentiment_score":-0.2611493766307831},{"text":"Just no reply at all.","start_word":1161,"end_word":1165,"sentiment":"negative","sentiment_score":-0.42985278367996216},{"text":"What what I'll do now is I'm gonna send you through an email with the with the next steps to make sure that once you do clear it off, everything's transferred over into your name. Yeah. No. I will. I definitely will. I I'll just tell them. Yeah. I'll I'll tell Yeah. them I've got the money for you. I need I need the thing. I need the what do you call it? I need the keys and the domain shifted over. You know? And I'll get them Yeah. to send me an email. I'll I'll send them an email and get them to confirm everything in an email, and then I've got the proof of them not doing it if they do it, if they don't do it. Do you know what I mean? Yeah. Yeah. 100%. Yeah. I'll have it in writing. Yeah. Yeah. No.","start_word":1166,"end_word":1312,"sentiment":"neutral","sentiment_score":0.023371683433651924},{"text":"No.","start_word":1313,"end_word":1313,"sentiment":"negative","sentiment_score":-0.3481384813785553},{"text":"I mean, you know, like yeah. Look, I work with these guys for, like, I don't know, two or three years, man. So for them to do that, like, you know what I mean? Yeah. I see. Well, I Absolutely. like, I paid them so much.","start_word":1314,"end_word":1359,"sentiment":"neutral","sentiment_score":-0.25024309754371643},{"text":"If that was me and you'd paid me like 60 or $70 or whatever, I would have just gone, look, okay, look, we understand, you know, I understand that things can get tough or whatever, but, you know, fuck it, you know, wipe the $1,400 off. I I would do it myself.","start_word":1360,"end_word":1411,"sentiment":"negative","sentiment_score":-0.4923022389411926},{"text":"You know what I mean? Like, you paid, Yes. like, True. $70.","start_word":1412,"end_word":1423,"sentiment":"neutral","sentiment_score":-0.1544998735189438},{"text":"What's I'm not gonna hold you up for $1,400.","start_word":1424,"end_word":1432,"sentiment":"negative","sentiment_score":-0.5282368659973145},{"text":"You know what I mean? I'll I'll just let you, like, Yes. you know, here's a domain name.","start_word":1433,"end_word":1450,"sentiment":"neutral","sentiment_score":-0.03546927124261856},{"text":"Here's a case of your website, and you you gotta keep going because we all gotta fucking you know, it my bills don't stop just because I haven't paid them $1,400. I still gotta make money.","start_word":1451,"end_word":1486,"sentiment":"negative","sentiment_score":-0.5652763843536377},{"text":"Yes. And I, yeah, that was a big investment in that website. Like, it was a massive investment for me, you know, over, like, twelve months. Yeah. I think I gave him, like, three and a half upfront, then $1,200 over the whole year.","start_word":1487,"end_word":1530,"sentiment":"neutral","sentiment_score":-0.18557921051979065},{"text":"So that was, like, well, fuck, 15. So nearly $18.","start_word":1531,"end_word":1540,"sentiment":"negative","sentiment_score":-0.4963108599185944},{"text":"Yeah. Correct.","start_word":1541,"end_word":1542,"sentiment":"neutral","sentiment_score":-0.16654658317565918},{"text":"And I've just issued you up with no progress. It's it's it's yeah. It's terrible. Yeah. Yeah. It's not even that long. I mean, you know, it's right in front of your eyes.","start_word":1543,"end_word":1575,"sentiment":"negative","sentiment_score":-0.4995929002761841},{"text":"Like, it's yeah. You know, if I if I told you when you said Lead Partners Direct, then I probably wouldn't believe you. But I don't know how to check it up.","start_word":1576,"end_word":1607,"sentiment":"neutral","sentiment_score":-0.3251359462738037},{"text":"But, you know, you you you said it without me even telling you. But the names in it's it's registered in their fucking name.","start_word":1608,"end_word":1631,"sentiment":"negative","sentiment_score":-0.5226278305053711},{"text":"Yeah.","start_word":1632,"end_word":1632,"sentiment":"neutral","sentiment_score":-0.2694039046764374},{"text":"Correct. So the it's that's a really they've done a really dodgy job.","start_word":1633,"end_word":1645,"sentiment":"negative","sentiment_score":-0.6648226976394653},{"text":"So Yeah. they've registered Yeah. essentially the the domain under themselves when, like, as a part of the contract, especially, like, if you can make an actual case to the registry sometimes, if it's your exact business name to get the domain, like, if if it comes to that point.","start_word":1646,"end_word":1695,"sentiment":"neutral","sentiment_score":-0.18284252285957336},{"text":"So if you pay off the 1,400 and they still refuse to transfer the domain name, then, essentially, you just make a court case and request access, and then you request payment for damages. Because, obviously, if they're, you know, holding your holding your website hostage and you're not able to generate any work through that, you can actually sue them for damages as well.","start_word":1696,"end_word":1760,"sentiment":"negative","sentiment_score":-0.3605275667630709},{"text":"Because, like, realistically, from the get go, that domain should have been put in your name. Yeah. No. Yep. No. I will message him. I'll say, hey. I I I checked the domain. I'll message him today. I'll I'll say I'll check the domain name that I paid for and paid it for the website, and you and it's in your name.","start_word":1761,"end_word":1822,"sentiment":"neutral","sentiment_score":-0.14180462062358856},{"text":"Like, I can't even use my website.","start_word":1823,"end_word":1829,"sentiment":"negative","sentiment_score":-0.3592905104160309},{"text":"Yeah. I'll send you I'll send you a screenshot of that, and I'll send it through to you. Yeah. Yeah. Yeah.","start_word":1830,"end_word":1850,"sentiment":"neutral","sentiment_score":-0.010069518350064754},{"text":"What the fuck?","start_word":1851,"end_word":1853,"sentiment":"negative","sentiment_score":-0.4569381177425385},{"text":"Anyway, alright. Alright.","start_word":1854,"end_word":1856,"sentiment":"neutral","sentiment_score":-0.2545129656791687},{"text":"I don't know. Fuck. I just it's a fucking absolute like, it's just not right. You know what I mean? If I treated my clients like that, I'd be fucked. Yeah. A 100%. It's no no good grace, man. Like, they're just they're just pitching people up clearly.","start_word":1857,"end_word":1904,"sentiment":"negative","sentiment_score":-0.5964626669883728},{"text":"Yeah. And I'll bring that to their attention real quick.","start_word":1905,"end_word":1914,"sentiment":"neutral","sentiment_score":-0.2846677005290985},{"text":"Because they they just think that I don't know anything and I don't bother. I'm just working and I I need someone to look after that. I don't think they ever thought that I would even find out.","start_word":1915,"end_word":1952,"sentiment":"negative","sentiment_score":-0.43878060579299927},{"text":"Do you know what I mean? Yeah. Correct. I'll I'll send that through you. I'll send that through you in an email and recommend some next steps as well. Yeah. Yeah. No worries, man. Alright. I'll I'll get on to that Alright. ASAP and try and work it out. Alright. Get to Good. pick the whole lot off them. Alright? Good luck, Mel. And, yeah, we'll just keep in touch until you've got everything, and then For we can sure. Yeah. Yeah. We can go ahead.","start_word":1953,"end_word":2038,"sentiment":"neutral","sentiment_score":0.10030361810742422},{"text":"Fuck.","start_word":2039,"end_word":2039,"sentiment":"negative","sentiment_score":-0.4941469430923462},{"text":"Anyway alright. All good, man.","start_word":2040,"end_word":2044,"sentiment":"neutral","sentiment_score":0.13950064778327942},{"text":"revisit Thanks that. for Go that. ahead I appreciate and benchmark. appreciate your work.","start_word":2045,"end_word":2058,"sentiment":"positive","sentiment_score":0.5191069841384888},{"text":"No worries.","start_word":2059,"end_word":2060,"sentiment":"neutral","sentiment_score":0.2818377614021301}],"average":{"sentiment":"neutral","sentiment_score":-0.14418033740772335}}}}