{"metadata":{"transaction_key":"deprecated","request_id":"01a04593-1b1c-7e50-8380-d25a56facd96","sha256":"3e473c49d8d0e953c444ff412e8328c95d7ff71f1ccef9443ab44189cd113589","created":"2026-08-27T23:34:24.597Z","duration":6.5519376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":37},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"I guess, love. No. Spirituality.","confidence":0.60913086,"words":[{"word":"i","start":0.08,"end":0.24,"confidence":0.2644043,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.013760089874267578},{"word":"guess","start":0.24,"end":0.74,"confidence":0.60913086,"punctuated_word":"guess,","sentiment":"neutral","sentiment_score":0.05450870841741562},{"word":"love","start":0.78999996,"end":1.04,"confidence":0.60253906,"punctuated_word":"love.","sentiment":"neutral","sentiment_score":0.04197076708078384},{"word":"no","start":1.04,"end":1.54,"confidence":0.8498535,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.4731323719024658},{"word":"spirituality","start":2.08,"end":2.58,"confidence":0.74210614,"punctuated_word":"Spirituality.","sentiment":"neutral","sentiment_score":-0.22888588905334473}],"paragraphs":{"transcript":"\nI guess, love. No. Spirituality.","paragraphs":[{"sentences":[{"text":"I guess, love.","start":0.08,"end":1.04,"sentiment":"neutral","sentiment_score":0.03674652179082235},{"text":"No.","start":1.04,"end":1.54,"sentiment":"negative","sentiment_score":-0.4731323719024658},{"text":"Spirituality.","start":2.08,"end":2.58,"sentiment":"neutral","sentiment_score":-0.22888588905334473}],"sentiment":"neutral","sentiment_score":-0.1183557391166687,"num_words":5,"start":0.08,"end":2.58}]}}]},{"alternatives":[{"transcript":"Hi. I can't take your call at the moment. Please leave a message, and I'll call you back.","confidence":1.0,"words":[{"word":"hi","start":2.3999999,"end":2.6399999,"confidence":0.9970703,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.25105512142181396},{"word":"i","start":2.6399999,"end":2.72,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5293518900871277},{"word":"can't","start":2.72,"end":3.04,"confidence":0.9980469,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.5285710692405701},{"word":"take","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.6225389242172241},{"word":"your","start":3.1999998,"end":3.28,"confidence":0.9013672,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.5934259295463562},{"word":"call","start":3.28,"end":3.52,"confidence":0.9980469,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.6544811725616455},{"word":"at","start":3.52,"end":3.6,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.6575372815132141},{"word":"the","start":3.6,"end":3.6799998,"confidence":0.9980469,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6937329173088074},{"word":"moment","start":3.6799998,"end":4.0,"confidence":0.9995117,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.5318949222564697},{"word":"please","start":4.0,"end":4.24,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.3555712103843689},{"word":"leave","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2817002236843109},{"word":"a","start":4.4,"end":4.48,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.29984182119369507},{"word":"message","start":4.48,"end":4.7999997,"confidence":0.92456055,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.251554936170578},{"word":"and","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.20163023471832275},{"word":"i'll","start":4.96,"end":5.12,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.2432514876127243},{"word":"call","start":5.12,"end":5.2799997,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.2726926803588867},{"word":"you","start":5.2799997,"end":5.3599997,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.28274309635162354},{"word":"back","start":5.3599997,"end":5.8599997,"confidence":1.0,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":-0.17873620986938477}],"paragraphs":{"transcript":"\nHi. I can't take your call at the moment. Please leave a message, and I'll call you back.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.3999999,"end":2.6399999,"sentiment":"neutral","sentiment_score":-0.25105512142181396},{"text":"I can't take your call at the moment.","start":2.6399999,"end":4.0,"sentiment":"negative","sentiment_score":-0.6014417633414268},{"text":"Please leave a message, and I'll call you back.","start":4.0,"end":5.8599997,"sentiment":"neutral","sentiment_score":-0.2630802111493217}],"sentiment":"negative","sentiment_score":-0.4127950626942847,"num_words":18,"start":2.3999999,"end":5.8599997}]}}]}],"paragraphs":{"transcript":"\nChannel 0: I guess, love. No. Spirituality.\n\nChannel 1: Hi. I can't take your call at the moment. Please leave a message, and I'll call you back.","paragraphs":[{"sentences":[{"text":"I guess, love.","start":0.08,"end":1.04,"sentiment":"neutral","sentiment_score":0.03674652179082235},{"text":"No.","start":1.04,"end":1.54,"sentiment":"negative","sentiment_score":-0.4731323719024658},{"text":"Spirituality.","start":2.08,"end":2.58,"sentiment":"neutral","sentiment_score":-0.22888588905334473}],"sentiment":"neutral","sentiment_score":-0.1183557391166687,"channel":0,"num_words":5,"start":0.08,"end":2.58},{"sentences":[{"text":"Hi.","start":2.3999999,"end":2.6399999,"sentiment":"neutral","sentiment_score":-0.25105512142181396},{"text":"I can't take your call at the moment.","start":2.6399999,"end":4.0,"sentiment":"negative","sentiment_score":-0.6014417633414268},{"text":"Please leave a message, and I'll call you back.","start":4.0,"end":5.8599997,"sentiment":"neutral","sentiment_score":-0.2630802111493217}],"sentiment":"negative","sentiment_score":-0.4127950626942847,"channel":1,"num_words":18,"start":2.3999999,"end":5.8599997}]},"summary":{"result":"success","short":"I guess, love. No. Spirituality. Hi. I can't take your call at the moment. Please leave a message, and I'll call you back."},"intents":{"segments":[{"text":"Please leave a message, and I'll call you back.","start_word":14,"end_word":22,"intents":[{"intent":"Call back","confidence_score":0.029627293}]}]},"sentiments":{"segments":[{"text":"I guess, love.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.0413438081741333},{"text":"No.","start_word":3,"end_word":3,"sentiment":"negative","sentiment_score":-0.4731323719024658},{"text":"Spirituality. Hi.","start_word":4,"end_word":5,"sentiment":"neutral","sentiment_score":-0.23775358498096463},{"text":"I can't take your call at the moment.","start_word":6,"end_word":13,"sentiment":"negative","sentiment_score":-0.5818701386451721},{"text":"Please leave a message, and I'll call you back.","start_word":14,"end_word":22,"sentiment":"neutral","sentiment_score":-0.2680777311325073}],"average":{"sentiment":"neutral","sentiment_score":-0.32653981286126216}}}}