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retired now.","start":23.285,"end":24.665,"sentiment":"neutral","sentiment_score":-0.12145685156186421},{"text":"Been retired for about eighteen months.","start":24.805,"end":26.4,"sentiment":"neutral","sentiment_score":-0.08795307700832684}],"sentiment":"neutral","sentiment_score":-0.10371389761567115,"channel":1,"num_words":10,"start":22.645,"end":26.4},{"sentences":[{"text":"Oh, sorry to hear about that.","start":28.244938,"end":29.924938,"sentiment":"neutral","sentiment_score":-0.18055574099222818},{"text":"Well, I'll just update our information.","start":29.924938,"end":32.34494,"sentiment":"neutral","sentiment_score":0.014052269980311394},{"text":"Thank you, 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care.","start":35.844936,"end":36.324936,"sentiment":"neutral","sentiment_score":0.23763058334589005},{"text":"Bye.","start":36.324936,"end":36.824936,"sentiment":"neutral","sentiment_score":0.07210028916597366}],"sentiment":"neutral","sentiment_score":0.18245381861925125,"channel":0,"num_words":3,"start":35.844936,"end":36.824936}]},"summary":{"result":"success","short":"Andrew fromrowne AI calls for a cybersecurity company and asks if the customer is available. The customer informs him that they are retired and not part of the IT team. Andrew apologizes and promises to update their information. The call ends with the customer thanking Andrew and saying goodbye."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello. This is Colin. Oh, hi. Hi. This is Andrew from Vigilance AI. I'm calling for a cybersecurity company. Would you be available for No. just a few minutes? I'm not working anymore. I'm retired. Oh, you're not part of the IT team on No. Queensland No. Ruler? No. I'm retired now. Been retired for about eighteen months. Oh, sorry to hear about that. Well, I'll just update our information. Thank you, though.","start_word":0,"end_word":72,"sentiment":"neutral","sentiment_score":-0.05896354466676712},{"text":"Thank Appreciate you.","start_word":73,"end_word":75,"sentiment":"positive","sentiment_score":0.5175524950027466},{"text":"Okay. it. Okay. Bye. Take care. Bye.","start_word":76,"end_word":82,"sentiment":"neutral","sentiment_score":0.16438739001750946}],"average":{"sentiment":"neutral","sentiment_score":-0.0096203555231509}}}}