{"metadata":{"transaction_key":"deprecated","request_id":"01a0e6a0-fc95-7161-8918-ef8f9104a8b8","sha256":"ad05569b44b16b60e90a2a74c6a6785efc72cb8d2bbb1989e83f9c3dde095963","created":"2026-09-28T06:08:26.284Z","duration":4.6799374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":17},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've reached Jess. I'm unable to get to the","confidence":0.79833984,"words":[{"word":"you've","start":2.48,"end":2.6399999,"confidence":0.6623535,"punctuated_word":"You've","sentiment":"negative","sentiment_score":-0.6706656217575073},{"word":"reached","start":2.6399999,"end":3.04,"confidence":0.9921875,"punctuated_word":"reached","sentiment":"negative","sentiment_score":-0.7373085618019104},{"word":"jess","start":3.04,"end":3.36,"confidence":0.5102539,"punctuated_word":"Jess.","sentiment":"negative","sentiment_score":-0.7682075500488281},{"word":"i'm","start":3.36,"end":3.52,"confidence":0.7319336,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.8935928344726562},{"word":"unable","start":3.52,"end":3.84,"confidence":0.87158203,"punctuated_word":"unable","sentiment":"negative","sentiment_score":-0.8718652725219727},{"word":"to","start":3.84,"end":4.0,"confidence":0.9873047,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8788239359855652},{"word":"get","start":4.0,"end":4.16,"confidence":0.79833984,"punctuated_word":"get","sentiment":"negative","sentiment_score":-0.8617146611213684},{"word":"to","start":4.16,"end":4.41,"confidence":0.796875,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.822837233543396},{"word":"the","start":4.41,"end":4.6799374,"confidence":0.96875,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.43955448269844055}],"paragraphs":{"transcript":"\nYou've reached Jess. I'm unable to get to the","paragraphs":[{"sentences":[{"text":"You've reached Jess.","start":2.48,"end":3.36,"sentiment":"negative","sentiment_score":-0.7253939112027487},{"text":"I'm unable to get to the","start":3.36,"end":4.6799374,"sentiment":"negative","sentiment_score":-0.7947314033905665}],"sentiment":"negative","sentiment_score":-0.7716189059946272,"num_words":9,"start":2.48,"end":4.6799374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've reached Jess. I'm unable to get to the","paragraphs":[{"sentences":[{"text":"You've reached Jess.","start":2.48,"end":3.36,"sentiment":"negative","sentiment_score":-0.7253939112027487},{"text":"I'm unable to get to the","start":3.36,"end":4.6799374,"sentiment":"negative","sentiment_score":-0.7947314033905665}],"sentiment":"negative","sentiment_score":-0.7716189059946272,"channel":1,"num_words":9,"start":2.48,"end":4.6799374}]},"summary":{"result":"success","short":"You've reached Jess. I'm unable to get to the"},"intents":{"segments":[{"text":"You've reached Jess.","start_word":1,"end_word":3,"intents":[{"intent":"Connect to jess","confidence_score":0.008670303}]}]},"sentiments":{"segments":[{"text":"You've reached Jess. I'm unable to get to the","start_word":0,"end_word":8,"sentiment":"negative","sentiment_score":-0.8038964867591858}],"average":{"sentiment":"negative","sentiment_score":-0.8038965113022748}}}}