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If you would like to leave an additional message, please reply after the tone.","paragraphs":[{"sentences":[{"text":"You record your name and reason for calling.","start":0.08,"end":2.34,"sentiment":"neutral","sentiment_score":0.00803858949802816},{"text":"I'll see if this person is available.","start":2.48,"end":4.34,"sentiment":"neutral","sentiment_score":0.024766269539083754},{"text":"Thanks.","start":12.799999,"end":13.275,"sentiment":"positive","sentiment_score":0.42524534463882446},{"text":"Please stay on the line.","start":13.514999,"end":14.735,"sentiment":"neutral","sentiment_score":0.039756473153829575},{"text":"I'm sorry.","start":36.14,"end":36.88,"sentiment":"neutral","sentiment_score":-0.22833900153636932}],"sentiment":"neutral","sentiment_score":0.017609665656219357,"num_words":23,"start":0.08,"end":36.88},{"sentences":[{"text":"This person is not available.","start":36.940002,"end":38.4,"sentiment":"negative","sentiment_score":-0.3336445212364197},{"text":"If you would like to leave an additional message, please reply after the tone.","start":38.62,"end":42.365,"sentiment":"neutral","sentiment_score":-0.15561362675258092}],"sentiment":"neutral","sentiment_score":-0.2024638621430648,"num_words":19,"start":36.940002,"end":42.365}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You record your name and reason for calling. I'll see if this person is available.\n\nChannel 0: Dana Oakey Financial.\n\nChannel 1: Thanks. Please stay on the line. I'm sorry. This person is not available. If you would like to leave an additional message, please reply after the tone.\n\nChannel 0: Hi, Martha. This is Dana again from Okty Finance. I just decided to try and give you a a secondary call just to see if I was able to get ahold of you today. Again, if you are just unavailable for your annual review, just please call the number back, and we'll happily reschedule. And the number is 130 130160796.\n\nThank you so much.","paragraphs":[{"sentences":[{"text":"You record your name and reason for calling.","start":0.08,"end":2.34,"sentiment":"neutral","sentiment_score":0.00803858949802816},{"text":"I'll see if this person is available.","start":2.48,"end":4.34,"sentiment":"neutral","sentiment_score":0.024766269539083754}],"sentiment":"neutral","sentiment_score":0.015844840183854104,"channel":1,"num_words":15,"start":0.08,"end":4.34},{"sentences":[{"text":"Dana Oakey Financial.","start":6.7999997,"end":8.1,"sentiment":"neutral","sentiment_score":0.05396099264423052}],"sentiment":"neutral","sentiment_score":0.05396099264423052,"channel":0,"num_words":3,"start":6.7999997,"end":8.1},{"sentences":[{"text":"Thanks.","start":12.799999,"end":13.275,"sentiment":"positive","sentiment_score":0.42524534463882446},{"text":"Please stay on the line.","start":13.514999,"end":14.735,"sentiment":"neutral","sentiment_score":0.039756473153829575},{"text":"I'm sorry.","start":36.14,"end":36.88,"sentiment":"neutral","sentiment_score":-0.22833900153636932},{"text":"This person is not available.","start":36.940002,"end":38.4,"sentiment":"negative","sentiment_score":-0.3336445212364197},{"text":"If you would like to leave an additional message, please reply after the tone.","start":38.62,"end":42.365,"sentiment":"neutral","sentiment_score":-0.15561362675258092}],"sentiment":"neutral","sentiment_score":-0.13627643234751843,"channel":1,"num_words":27,"start":12.799999,"end":42.365},{"sentences":[{"text":"Hi, Martha.","start":44.125,"end":44.765,"sentiment":"neutral","sentiment_score":0.1800846979022026},{"text":"This is Dana again from Okty Finance.","start":44.765,"end":46.364998,"sentiment":"neutral","sentiment_score":0.25310813954898287},{"text":"I just decided to try and give you a a secondary call just to see if I was able to get ahold of you today.","start":46.364998,"end":51.184998,"sentiment":"neutral","sentiment_score":0.274521581530571},{"text":"Again, if you are just unavailable for your annual review, just please call the number back, and we'll happily reschedule.","start":51.53,"end":55.949997,"sentiment":"neutral","sentiment_score":-0.07161845136433839},{"text":"And the number is 130 130160796.","start":56.01,"end":60.489998,"sentiment":"neutral","sentiment_score":0.09016631419459979}],"sentiment":"neutral","sentiment_score":0.1350599128132065,"channel":0,"num_words":60,"start":44.125,"end":60.489998},{"sentences":[{"text":"Thank you so much.","start":60.489998,"end":61.39,"sentiment":"positive","sentiment_score":0.659913532435894}],"sentiment":"positive","sentiment_score":0.659913532435894,"channel":0,"num_words":4,"start":60.489998,"end":61.39}]},"summary":{"result":"success","short":"The representative from Okty Finance is trying to reach Dana Oakey Financial and is not available. The representative leaves a message for Martha, saying they have been trying to reach her for her annual review and to call the number 130130160ter if she is unavailable."},"intents":{"segments":[{"text":"You record your name and reason for calling. I'll see if this person is available. Dana Oakey Financial.","start_word":1,"end_word":18,"intents":[{"intent":"Record name","confidence_score":0.16956545}]},{"text":"If you would like to leave an additional message, please reply after the tone. Hi, Martha.","start_word":31,"end_word":46,"intents":[{"intent":"Leave message","confidence_score":0.9203825}]},{"text":"This is Dana again from Okty Finance. I just decided to try and give you a a secondary call just to see if I was able to get ahold of you today.","start_word":47,"end_word":78,"intents":[{"intent":"Give secondary call","confidence_score":0.17879069}]},{"text":"Again, if you are just unavailable for your annual review, just please call the number back, and we'll happily reschedule. And the number is 130 130160796. Thank you so much.","start_word":79,"end_word":108,"intents":[{"intent":"Reschedule","confidence_score":0.24683039}]},{"text":"Thank you so much.","start_word":105,"end_word":108,"intents":[{"intent":"Thank","confidence_score":0.001309102}]}]},"sentiments":{"segments":[{"text":"You record your name and reason for calling. I'll see if this person is available. Dana Oakey Financial.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.0265722144395113},{"text":"Thanks.","start_word":18,"end_word":18,"sentiment":"positive","sentiment_score":0.42524534463882446},{"text":"Please stay on the line. I'm sorry. This person is not available. If you would like to leave an additional message, please reply after the tone. Hi, Martha. This is Dana again from Okty Finance. I just decided to try and give you a a secondary call just to see if I was able to get ahold of you today. Again, if you are just unavailable for your annual review, just please call the number back, and we'll happily reschedule. And the number is 130 130160796.","start_word":19,"end_word":104,"sentiment":"neutral","sentiment_score":0.05454288795590401},{"text":"Thank you so much.","start_word":105,"end_word":108,"sentiment":"positive","sentiment_score":0.7183095216751099}],"average":{"sentiment":"neutral","sentiment_score":0.0757289788661859}}}}