{"metadata":{"transaction_key":"deprecated","request_id":"01a00d67-c237-7430-bb36-aa456b22f9c8","sha256":"8052d95ca0d5793199d5d96b04b3d5c308c9f71537dd2660204c777392275c7f","created":"2026-08-17T01:48:19.961Z","duration":6.9119377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":44,"output_tokens":44},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":44,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Yeah. Hi. It's Colin Cameron. I can't get to the phone right now. If you could please leave your details, I'll get back to you soon, I think. Cheers.","confidence":0.99121094,"words":[{"word":"yeah","start":1.04,"end":1.28,"confidence":0.99560547,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0946796089410782},{"word":"hi","start":1.28,"end":1.52,"confidence":0.9951172,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.08611783385276794},{"word":"it's","start":1.52,"end":1.68,"confidence":0.94873047,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.05376769229769707},{"word":"colin","start":1.68,"end":2.0,"confidence":0.9199219,"punctuated_word":"Colin","sentiment":"neutral","sentiment_score":0.0597338005900383},{"word":"cameron","start":2.0,"end":2.32,"confidence":0.8601074,"punctuated_word":"Cameron.","sentiment":"neutral","sentiment_score":0.07125352323055267},{"word":"i","start":2.32,"end":2.3999999,"confidence":0.96875,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2712229788303375},{"word":"can't","start":2.3999999,"end":2.56,"confidence":0.99902344,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.3389124870300293},{"word":"get","start":2.56,"end":2.72,"confidence":0.9951172,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.33203035593032837},{"word":"to","start":2.72,"end":2.8,"confidence":0.93408203,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.3809676766395569},{"word":"the","start":2.8,"end":2.96,"confidence":0.9589844,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4059542417526245},{"word":"phone","start":2.96,"end":3.12,"confidence":0.9951172,"punctuated_word":"phone","sentiment":"negative","sentiment_score":-0.4240105748176574},{"word":"right","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.394726425409317},{"word":"now","start":3.28,"end":3.52,"confidence":0.9980469,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.3234352767467499},{"word":"if","start":3.52,"end":3.6,"confidence":0.9873047,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.017860472202301025},{"word":"you","start":3.6,"end":3.6799998,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.03085111826658249},{"word":"could","start":3.6799998,"end":3.84,"confidence":0.99316406,"punctuated_word":"could","sentiment":"neutral","sentiment_score":-0.03491564840078354},{"word":"please","start":3.84,"end":4.08,"confidence":0.96777344,"punctuated_word":"please","sentiment":"neutral","sentiment_score":0.00222613662481308},{"word":"leave","start":4.08,"end":4.24,"confidence":0.8461914,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.0010125041007995603},{"word":"your","start":4.24,"end":4.4,"confidence":0.96533203,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.03297261893749237},{"word":"details","start":4.4,"end":4.7999997,"confidence":0.9650879,"punctuated_word":"details,","sentiment":"neutral","sentiment_score":0.07800212502479553},{"word":"i'll","start":4.7999997,"end":4.88,"confidence":0.99609375,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.15479296445846558},{"word":"get","start":4.88,"end":5.12,"confidence":0.99902344,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.05167494714260101},{"word":"back","start":5.12,"end":5.2,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.06325395405292511},{"word":"to","start":5.2,"end":5.3599997,"confidence":0.9902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1247590035200119},{"word":"you","start":5.3599997,"end":5.52,"confidence":0.99121094,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.13802140951156616},{"word":"soon","start":5.52,"end":5.7599998,"confidence":0.74560547,"punctuated_word":"soon,","sentiment":"neutral","sentiment_score":0.16064861416816711},{"word":"i","start":5.7599998,"end":5.92,"confidence":0.6171875,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.08832019567489624},{"word":"think","start":5.92,"end":6.3199997,"confidence":0.99365234,"punctuated_word":"think.","sentiment":"neutral","sentiment_score":0.08676698803901672},{"word":"cheers","start":6.3199997,"end":6.8199997,"confidence":0.99869794,"punctuated_word":"Cheers.","sentiment":"positive","sentiment_score":0.5039275288581848}],"paragraphs":{"transcript":"\nYeah. Hi. It's Colin Cameron. I can't get to the phone right now. If you could please leave your details, I'll get back to you soon, I think.\n\nCheers.","paragraphs":[{"sentences":[{"text":"Yeah.","start":1.04,"end":1.28,"sentiment":"neutral","sentiment_score":0.0946796089410782},{"text":"Hi.","start":1.28,"end":1.52,"sentiment":"neutral","sentiment_score":0.08611783385276794},{"text":"It's Colin Cameron.","start":1.52,"end":2.32,"sentiment":"neutral","sentiment_score":0.06158500537276268},{"text":"I can't get to the phone right now.","start":2.32,"end":3.52,"sentiment":"negative","sentiment_score":-0.3589075021445751},{"text":"If you could please leave your details, I'll get back to you soon, I think.","start":3.52,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.055525265634059906}],"sentiment":"neutral","sentiment_score":-0.05974387763334172,"num_words":28,"start":1.04,"end":6.3199997},{"sentences":[{"text":"Cheers.","start":6.3199997,"end":6.8199997,"sentiment":"positive","sentiment_score":0.5039275288581848}],"sentiment":"positive","sentiment_score":0.5039275288581848,"num_words":1,"start":6.3199997,"end":6.8199997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Yeah. Hi. It's Colin Cameron. I can't get to the phone right now. If you could please leave your details, I'll get back to you soon, I think.\n\nCheers.","paragraphs":[{"sentences":[{"text":"Yeah.","start":1.04,"end":1.28,"sentiment":"neutral","sentiment_score":0.0946796089410782},{"text":"Hi.","start":1.28,"end":1.52,"sentiment":"neutral","sentiment_score":0.08611783385276794},{"text":"It's Colin Cameron.","start":1.52,"end":2.32,"sentiment":"neutral","sentiment_score":0.06158500537276268},{"text":"I can't get to the phone right now.","start":2.32,"end":3.52,"sentiment":"negative","sentiment_score":-0.3589075021445751},{"text":"If you could please leave your details, I'll get back to you soon, I think.","start":3.52,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.055525265634059906}],"sentiment":"neutral","sentiment_score":-0.05974387763334172,"channel":1,"num_words":28,"start":1.04,"end":6.3199997},{"sentences":[{"text":"Cheers.","start":6.3199997,"end":6.8199997,"sentiment":"positive","sentiment_score":0.5039275288581848}],"sentiment":"positive","sentiment_score":0.5039275288581848,"channel":1,"num_words":1,"start":6.3199997,"end":6.8199997}]},"summary":{"result":"success","short":"Yeah. Hi. It's Colin Cameron. I can't get to the phone right now. If you could please leave your details, I'll get back to you soon, I think. Cheers."},"intents":{"segments":[{"text":"Cheers.","start_word":28,"end_word":28,"intents":[{"intent":"Leave details","confidence_score":0.042844847}]}]},"sentiments":{"segments":[{"text":"Yeah. Hi. It's Colin Cameron.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.0725138783454895},{"text":"I can't get to the phone right now.","start_word":5,"end_word":12,"sentiment":"negative","sentiment_score":-0.35204729437828064},{"text":"If you could please leave your details, I'll get back to you soon, I think.","start_word":13,"end_word":27,"sentiment":"neutral","sentiment_score":0.07339413464069366},{"text":"Cheers.","start_word":28,"end_word":28,"sentiment":"positive","sentiment_score":0.6717891693115234}],"average":{"sentiment":"neutral","sentiment_score":0.007633379914543845}}}}