{"metadata":{"transaction_key":"deprecated","request_id":"01a0363e-20b6-7f23-82f2-7e4d690b316f","sha256":"e477de1ee243664c0ba0b0015cab1547108436f870b3dfd3d4c6d595681b16db","created":"2026-08-25T00:07:17.327Z","duration":6.6959376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":15},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Welcome to Bridge Toyota. Please choose one of the following options. For set","confidence":0.99902344,"words":[{"word":"welcome","start":2.3999999,"end":2.8,"confidence":0.9941406,"punctuated_word":"Welcome","sentiment":"positive","sentiment_score":0.5450354814529419},{"word":"to","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.7352997064590454},{"word":"bridge","start":2.96,"end":3.28,"confidence":0.93408203,"punctuated_word":"Bridge","sentiment":"positive","sentiment_score":0.5338678359985352},{"word":"toyota","start":3.28,"end":3.78,"confidence":0.9975586,"punctuated_word":"Toyota.","sentiment":"positive","sentiment_score":0.70473313331604},{"word":"please","start":4.0,"end":4.3199997,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"positive","sentiment_score":0.5481524467468262},{"word":"choose","start":4.3199997,"end":4.56,"confidence":0.99902344,"punctuated_word":"choose","sentiment":"positive","sentiment_score":0.3646268844604492},{"word":"one","start":4.56,"end":4.7999997,"confidence":1.0,"punctuated_word":"one","sentiment":"positive","sentiment_score":0.418026864528656},{"word":"of","start":4.7999997,"end":4.88,"confidence":1.0,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.3984280228614807},{"word":"the","start":4.88,"end":5.04,"confidence":1.0,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.435971200466156},{"word":"following","start":5.04,"end":5.44,"confidence":1.0,"punctuated_word":"following","sentiment":"positive","sentiment_score":0.4198518395423889},{"word":"options","start":5.44,"end":5.94,"confidence":0.95947266,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":0.30234622955322266},{"word":"for","start":6.08,"end":6.3999996,"confidence":0.80810547,"punctuated_word":"For","sentiment":"neutral","sentiment_score":0.0408347025513649},{"word":"set","start":6.3999996,"end":6.6959376,"confidence":0.3857422,"punctuated_word":"set","sentiment":"neutral","sentiment_score":0.04311191663146019}],"paragraphs":{"transcript":"\nWelcome to Bridge Toyota. Please choose one of the following options. For set","paragraphs":[{"sentences":[{"text":"Welcome to Bridge Toyota.","start":2.3999999,"end":3.78,"sentiment":"positive","sentiment_score":0.6297340393066406},{"text":"Please choose one of the following options.","start":4.0,"end":5.94,"sentiment":"positive","sentiment_score":0.4124862125941685},{"text":"For set","start":6.08,"end":6.6959376,"sentiment":"neutral","sentiment_score":0.041973309591412544}],"sentiment":"positive","sentiment_score":0.42232971265912056,"num_words":13,"start":2.3999999,"end":6.6959376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Welcome to Bridge Toyota. Please choose one of the following options. For set","paragraphs":[{"sentences":[{"text":"Welcome to Bridge Toyota.","start":2.3999999,"end":3.78,"sentiment":"positive","sentiment_score":0.6297340393066406},{"text":"Please choose one of the following options.","start":4.0,"end":5.94,"sentiment":"positive","sentiment_score":0.4124862125941685},{"text":"For set","start":6.08,"end":6.6959376,"sentiment":"neutral","sentiment_score":0.041973309591412544}],"sentiment":"positive","sentiment_score":0.42232971265912056,"channel":1,"num_words":13,"start":2.3999999,"end":6.6959376}]},"summary":{"result":"success","short":"Welcome to Bridge Toyota. Please choose one of the following options. For set"},"intents":{"segments":[{"text":"Please choose one of the following options.","start_word":4,"end_word":10,"intents":[{"intent":"Choose option","confidence_score":0.19920966}]}]},"sentiments":{"segments":[{"text":"Welcome to Bridge Toyota. Please choose one of the following options.","start_word":0,"end_word":10,"sentiment":"positive","sentiment_score":0.4933399260044098},{"text":"For set","start_word":11,"end_word":12,"sentiment":"neutral","sentiment_score":0.06533017754554749}],"average":{"sentiment":"positive","sentiment_score":0.43627198537190753}}}}