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So, Maria, if you can remember, I was able to talk to you a few weeks ago. Cloud solution IT, name of the company again. Yeah. Yes, sir. Sir, actually, the first time that I we touched base with it was February of this year. During that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Just to refresh your memory, sir, again, cloud solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Sameer, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on third or fourth week of this month. Mhmm. When is the holiday, sir? When is the seventh? Maybe we can do the thirtieth, sir? What time would you be available, sir? My CDO, sir, is available on on the second. Oh, sorry. On the '30 oh, sorry. The the second, sir. October 2, sir, At 2PM or 1PM, sir? Alright. Wonderful. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on October 2 at 2PM. And, sir, do you mind me asking, how many end users do you got in the company? Yep. I I I will, sir. Alright. Okay. Got it, sir. I'll be sending the invite right away, Samir. Alright. Thank you. Alright. 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Good afternoon. Samir, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful.\n\nThank you for asking. So, Maria, if you can remember, I was able to talk to you a few weeks ago. Cloud solution IT, name of the company again. Yeah. Yes, sir.\n\nSir, actually, the first time that I we touched base with it was February of this year. During that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Just to refresh your memory, sir, again, cloud solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more.\n\nAnd the reason for my call today, Sameer, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on third or fourth week of this month. Mhmm. When is the holiday, sir? When is the seventh?\n\nMaybe we can do the thirtieth, sir? What time would you be available, sir? My CDO, sir, is available on on the second. Oh, sorry. On the '30 oh, sorry.\n\nThe the second, sir. October 2, sir, At 2PM or 1PM, sir? Alright. Wonderful. So, sir, what I'll be doing, I'll be sending a calendar invite.\n\nAgain, the meeting date, sir, that would be on October 2 at 2PM. And, sir, do you mind me asking, how many end users do you got in the company? Yep. I I I will, sir. Alright.\n\nOkay. Got it, sir. I'll be sending the invite right away, Samir. Alright. Thank you.\n\nAlright. Bye bye.","paragraphs":[{"sentences":[{"text":"Yes.","start":4.24,"end":4.74,"sentiment":"neutral","sentiment_score":0.18655425310134888},{"text":"Good afternoon.","start":5.12,"end":5.8599997,"sentiment":"positive","sentiment_score":0.44723181426525116},{"text":"Samir, it's Ronald from Cloud Solution IT.","start":6.3199997,"end":10.099999,"sentiment":"neutral","sentiment_score":0.27041035677705494},{"text":"How are you doing today?","start":10.719999,"end":11.86,"sentiment":"neutral","sentiment_score":0.29805482625961305},{"text":"I'm doing wonderful.","start":14.735001,"end":15.955,"sentiment":"positive","sentiment_score":0.791096826394399}],"sentiment":"positive","sentiment_score":0.3798586105306943,"num_words":18,"start":4.24,"end":15.955},{"sentences":[{"text":"Thank you for asking.","start":16.015,"end":17.075,"sentiment":"positive","sentiment_score":0.7644243836402893},{"text":"So, Maria, if you can remember, I was able to talk to you a few weeks 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Good, Donald. How are you? Yes. I would yeah.\n\nI would I would wait until the holidays. This is where we can just, like, I can give you more attention and can have more more discussions. So so the twenty seventh, I think, that's twenty eighth. Twenty eighth is the first day. Okay.\n\nSounds good. Yes. 1PM is better. Well, like, you you send me an invite for a for a for a Zoom meeting. Right?\n\nYeah. So so once well, like, send it to me and then we can discuss all the details together. Thank you. Sure. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.76,"end":2.26,"sentiment":"neutral","sentiment_score":0.035768378525972366},{"text":"Good, Donald.","start":12.755,"end":13.3949995,"sentiment":"positive","sentiment_score":0.5134782493114471},{"text":"How are you?","start":13.3949995,"end":14.215,"sentiment":"positive","sentiment_score":0.35907241702079773},{"text":"Yes.","start":27.599998,"end":28.099998,"sentiment":"neutral","sentiment_score":0.07636801898479462},{"text":"I would yeah.","start":89.23,"end":91.950005,"sentiment":"neutral","sentiment_score":-0.008990660309791565}],"sentiment":"neutral","sentiment_score":0.21893381662666797,"num_words":10,"start":1.76,"end":91.950005},{"sentences":[{"text":"I would I would wait until the holidays.","start":91.950005,"end":94.05,"sentiment":"neutral","sentiment_score":-0.15427262848243117},{"text":"This is where we can just, like, I can give you more attention and can have more more discussions.","start":94.11,"end":98.225,"sentiment":"neutral","sentiment_score":0.19841511978914864},{"text":"So so the twenty seventh, I think, that's twenty eighth.","start":99.645004,"end":106.045,"sentiment":"neutral","sentiment_score":0.00729174492880702},{"text":"Twenty eighth is the first day.","start":106.045,"end":107.665,"sentiment":"neutral","sentiment_score":0.014600847226878008},{"text":"Okay.","start":110.54,"end":110.78,"sentiment":"neutral","sentiment_score":0.14733672142028809}],"sentiment":"neutral","sentiment_score":0.06462648868645457,"num_words":44,"start":91.950005,"end":110.78},{"sentences":[{"text":"Sounds good.","start":110.78,"end":111.53,"sentiment":"neutral","sentiment_score":0.270735964179039},{"text":"Yes.","start":130.585,"end":131.085,"sentiment":"neutral","sentiment_score":0.01654527336359024},{"text":"1PM is better.","start":135.225,"end":136.365,"sentiment":"neutral","sentiment_score":0.08418725182612737},{"text":"Well, like, you you send me an invite for a for a for a Zoom meeting.","start":151.905,"end":155.985,"sentiment":"neutral","sentiment_score":0.10691347951069474},{"text":"Right?","start":155.985,"end":156.485,"sentiment":"neutral","sentiment_score":0.08923447132110596}],"sentiment":"neutral","sentiment_score":0.11349691742140314,"num_words":23,"start":110.78,"end":156.485},{"sentences":[{"text":"Yeah.","start":159.185,"end":159.505,"sentiment":"neutral","sentiment_score":0.167798712849617},{"text":"So so once well, like, send it to me and then we can discuss all the details together.","start":159.505,"end":163.365,"sentiment":"neutral","sentiment_score":0.1938162926170561},{"text":"Thank you.","start":165.49493,"end":166.31494,"sentiment":"positive","sentiment_score":0.5508533120155334},{"text":"Sure.","start":168.29494,"end":168.61493,"sentiment":"positive","sentiment_score":0.4043048620223999},{"text":"Thank you.","start":168.61493,"end":169.17494,"sentiment":"positive","sentiment_score":0.7887358665466309}],"sentiment":"neutral","sentiment_score":0.2808322999626398,"num_words":24,"start":159.185,"end":169.17494},{"sentences":[{"text":"Bye.","start":169.17494,"end":169.67494,"sentiment":"positive","sentiment_score":0.5761680603027344}],"sentiment":"positive","sentiment_score":0.5761680603027344,"num_words":1,"start":169.17494,"end":169.67494}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yes. Good afternoon. Samir, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good, Donald. How are you?\n\nChannel 0: I'm doing wonderful. Thank you for asking. So, Maria, if you can remember, I was able to talk to you a few weeks ago. Cloud solution IT, name of the company again.\n\nChannel 1: Yes.\n\nChannel 0: Yeah. Yes, sir. Sir, actually, the first time that I we touched base with it was February of this year. During that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Just to refresh your memory, sir, again, cloud solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Sameer, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on third or fourth week of this month.\n\nChannel 1: I would yeah. I would I would wait until the holidays. This is where we can just, like, I can give you more attention and can have more more discussions.\n\nChannel 0: Mhmm. When is the holiday,\n\nChannel 1: So\n\nChannel 0: sir?\n\nChannel 1: so the twenty seventh, I think, that's\n\nChannel 0: When is the seventh?\n\nChannel 1: twenty eighth. Twenty eighth is the first day.\n\nChannel 0: Maybe we can do the thirtieth, sir?\n\nChannel 1: Okay. Sounds good.\n\nChannel 0: What time would you be available, sir? My CDO, sir, is available on on the second. Oh, sorry. On the '30 oh, sorry. The the second, sir.\n\nOctober 2, sir,\n\nChannel 1: Yes.\n\nChannel 0: At 2PM or 1PM, sir?\n\nChannel 1: 1PM is better.\n\nChannel 0: Alright. Wonderful. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on October 2 at 2PM. And, sir, do you mind me asking, how many end users do you got in the company?\n\nChannel 1: Well, like, you you send me an invite for a for a for a Zoom meeting. Right?\n\nChannel 0: Yep. I I I will, sir.\n\nChannel 1: Yeah. So so once well, like, send it to me and then we can discuss all the details together.\n\nChannel 0: Alright. Okay. Got\n\nChannel 1: Thank\n\nChannel 0: it, sir.\n\nChannel 1: you.\n\nChannel 0: I'll be sending the invite right away, Samir.\n\nChannel 1: Sure.\n\nChannel 0: Alright.\n\nChannel 1: Thank you.\n\nChannel 0: Thank\n\nChannel 1: Bye.\n\nChannel 0: you. Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.76,"end":2.26,"sentiment":"neutral","sentiment_score":0.035768378525972366}],"sentiment":"neutral","sentiment_score":0.035768378525972366,"channel":1,"num_words":1,"start":1.76,"end":2.26},{"sentences":[{"text":"Yes.","start":4.24,"end":4.74,"sentiment":"neutral","sentiment_score":0.18655425310134888},{"text":"Good afternoon.","start":5.12,"end":5.8599997,"sentiment":"positive","sentiment_score":0.44723181426525116},{"text":"Samir, it's Ronald from Cloud Solution IT.","start":6.3199997,"end":10.099999,"sentiment":"neutral","sentiment_score":0.27041035677705494},{"text":"How are you doing today?","start":10.719999,"end":11.86,"sentiment":"neutral","sentiment_score":0.29805482625961305}],"sentiment":"neutral","sentiment_score":0.2976109673579534,"channel":0,"num_words":15,"start":4.24,"end":11.86},{"sentences":[{"text":"Good, Donald.","start":12.755,"end":13.3949995,"sentiment":"positive","sentiment_score":0.5134782493114471},{"text":"How are you?","start":13.3949995,"end":14.215,"sentiment":"positive","sentiment_score":0.35907241702079773}],"sentiment":"positive","sentiment_score":0.4208347499370575,"channel":1,"num_words":5,"start":12.755,"end":14.215},{"sentences":[{"text":"I'm doing wonderful.","start":14.735001,"end":15.955,"sentiment":"positive","sentiment_score":0.791096826394399},{"text":"Thank you for asking.","start":16.015,"end":17.075,"sentiment":"positive","sentiment_score":0.7644243836402893},{"text":"So, Maria, if you can remember, I was able to talk to you a few weeks ago.","start":17.535,"end":21.315,"sentiment":"neutral","sentiment_score":0.1250125969595769},{"text":"Cloud solution IT, name of the company 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only for future reference.","start":69.0,"end":80.375,"sentiment":"neutral","sentiment_score":0.16373723865516723},{"text":"And we're hoping, sir, that you have an available time this coming week, maybe on third or fourth week of this month.","start":81.075,"end":87.85,"sentiment":"neutral","sentiment_score":0.13402712616053494}],"sentiment":"neutral","sentiment_score":0.1423268225930986,"channel":0,"num_words":84,"start":52.835,"end":87.85},{"sentences":[{"text":"I would yeah.","start":89.23,"end":91.950005,"sentiment":"neutral","sentiment_score":-0.008990660309791565},{"text":"I would I would wait until the holidays.","start":91.950005,"end":94.05,"sentiment":"neutral","sentiment_score":-0.15427262848243117},{"text":"This is where we can just, like, I can give you more attention and can have more more 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the seventh?","start":104.285,"end":105.345,"sentiment":"neutral","sentiment_score":0.00469755195081234}],"sentiment":"neutral","sentiment_score":0.00469755195081234,"channel":0,"num_words":4,"start":104.285,"end":105.345},{"sentences":[{"text":"twenty eighth.","start":105.165,"end":106.045,"sentiment":"neutral","sentiment_score":0.00426685600541532},{"text":"Twenty eighth is the first day.","start":106.045,"end":107.665,"sentiment":"neutral","sentiment_score":0.014600847226878008}],"sentiment":"neutral","sentiment_score":0.012017349421512336,"channel":1,"num_words":8,"start":105.165,"end":107.665},{"sentences":[{"text":"Maybe we can do the thirtieth, sir?","start":108.125,"end":110.065,"sentiment":"neutral","sentiment_score":0.030271530151367188}],"sentiment":"neutral","sentiment_score":0.030271530151367188,"channel":0,"num_words":7,"start":108.125,"end":110.065},{"sentences":[{"text":"Okay.","start":110.54,"end":110.78,"sentiment":"neutral","sentiment_score":0.14733672142028809},{"text":"Sounds good.","start":110.78,"end":111.53,"sentiment":"neutral","sentiment_score":0.270735964179039}],"sentiment":"neutral","sentiment_score":0.22960288325945535,"channel":1,"num_words":3,"start":110.54,"end":111.53},{"sentences":[{"text":"What time would you be available, sir?","start":112.525,"end":114.385,"sentiment":"neutral","sentiment_score":0.03304923166121755},{"text":"My CDO, sir, is available on on the second.","start":118.21001,"end":123.670006,"sentiment":"neutral","sentiment_score":0.016779098866714373},{"text":"Oh, sorry.","start":123.73,"end":124.21001,"sentiment":"neutral","sentiment_score":0.0072023249231278905},{"text":"On the '30 oh, sorry.","start":124.21001,"end":125.65,"sentiment":"neutral","sentiment_score":0.002795390598475933},{"text":"The the second, sir.","start":125.65,"end":126.950005,"sentiment":"neutral","sentiment_score":0.008023591944947839}],"sentiment":"neutral","sentiment_score":0.016401203038791817,"channel":0,"num_words":27,"start":112.525,"end":126.950005},{"sentences":[{"text":"October 2, sir,","start":128.77,"end":129.705,"sentiment":"neutral","sentiment_score":0.010500571380058924}],"sentiment":"neutral","sentiment_score":0.010500571380058924,"channel":0,"num_words":3,"start":128.77,"end":129.705},{"sentences":[{"text":"Yes.","start":130.585,"end":131.085,"sentiment":"neutral","sentiment_score":0.01654527336359024}],"sentiment":"neutral","sentiment_score":0.01654527336359024,"channel":1,"num_words":1,"start":130.585,"end":131.085},{"sentences":[{"text":"At 2PM or 1PM, 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2PM.","start":141.625,"end":147.23999,"sentiment":"neutral","sentiment_score":0.10201091032761794},{"text":"And, sir, do you mind me asking, how many end users do you got in the company?","start":147.7,"end":150.92,"sentiment":"neutral","sentiment_score":0.04336997329750482}],"sentiment":"neutral","sentiment_score":0.13561494678089564,"channel":0,"num_words":44,"start":137.065,"end":150.92},{"sentences":[{"text":"Well, like, you you send me an invite for a for a for a Zoom meeting.","start":151.905,"end":155.985,"sentiment":"neutral","sentiment_score":0.10691347951069474},{"text":"Right?","start":155.985,"end":156.485,"sentiment":"neutral","sentiment_score":0.08923447132110596}],"sentiment":"neutral","sentiment_score":0.10587353785248364,"channel":1,"num_words":17,"start":151.905,"end":156.485},{"sentences":[{"text":"Yep.","start":157.06,"end":157.45999,"sentiment":"neutral","sentiment_score":0.12862175703048706},{"text":"I I I will, 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Samir explains that they are a managed service provider and Microsoft trusted partner providing cloud solutions, including cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and more. Samir suggests an introductory meeting to introduce themselves and their services, and they agree on a date and time. Samir also asks about the number of end users in the company and the number of participants in the meeting."},"intents":{"segments":[{"text":"Sir, actually, the first time that I we touched base with it was February of this year. During that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":57,"end_word":99,"intents":[{"intent":"Arrange meeting","confidence_score":0.08366707}]},{"text":"Maybe we can do the thirtieth, sir? Okay.","start_word":250,"end_word":257,"intents":[{"intent":"Schedule meeting","confidence_score":0.75082046}]}]},"sentiments":{"segments":[{"text":"Hello? Yes.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.11116131395101549},{"text":"Good afternoon.","start_word":2,"end_word":3,"sentiment":"positive","sentiment_score":0.42401739954948425},{"text":"Samir, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":4,"end_word":15,"sentiment":"neutral","sentiment_score":0.29545435309410095},{"text":"Good, Donald. How are you? I'm doing wonderful. Thank you for asking.","start_word":16,"end_word":27,"sentiment":"positive","sentiment_score":0.6322721242904663},{"text":"So, Maria, if you can remember, I was able to talk to you a few weeks ago. Cloud solution IT, name of the company again. Yes. Yeah. Yes, sir. Sir, actually, the first time that I we touched base with it was February of this year. During that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Just to refresh your memory, sir, again, cloud solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Sameer, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on third or fourth week of this month. I would yeah. I would I would wait until the holidays. This is where we can just, like, I can give you more attention and can have more more discussions. Mhmm. When is the holiday, So sir? so the twenty seventh, I think, that's When is the seventh? twenty eighth. Twenty eighth is the first day. Maybe we can do the thirtieth, sir? Okay. Sounds good. What time would you be available, sir? My CDO, sir, is available on on the second. Oh, sorry. On the '30 oh, sorry. The the second, sir. October 2, sir, Yes. At 2PM or 1PM, sir? 1PM is better.","start_word":28,"end_word":298,"sentiment":"neutral","sentiment_score":0.09098768720877566},{"text":"Alright. Wonderful.","start_word":299,"end_word":300,"sentiment":"positive","sentiment_score":0.5595220923423767},{"text":"So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on October 2 at 2PM. And, sir, do you mind me asking, how many end users do you got in the company? Well, like, you you send me an invite for a for a for a Zoom meeting. Right? Yep. I I I will, sir. Yeah. So so once well, like, send it to me and then we can discuss all the details together. Alright. Okay.","start_word":301,"end_word":386,"sentiment":"neutral","sentiment_score":0.13835874199867249},{"text":"Got Thank it, sir. you.","start_word":387,"end_word":391,"sentiment":"positive","sentiment_score":0.5717894434928894},{"text":"I'll be sending the invite right away, Samir.","start_word":392,"end_word":399,"sentiment":"neutral","sentiment_score":0.3125263452529907},{"text":"Sure. Alright. Thank you. Thank Bye. you.","start_word":400,"end_word":406,"sentiment":"positive","sentiment_score":0.567544162273407},{"text":"Alright. Bye bye.","start_word":407,"end_word":409,"sentiment":"neutral","sentiment_score":0.20034337043762207}],"average":{"sentiment":"neutral","sentiment_score":0.15234741311989083}}}}