{"metadata":{"transaction_key":"deprecated","request_id":"019f68a0-de3d-7211-9ee0-a0132224b98c","sha256":"1bf9fbe62fd09e46cedf38a0c339eda0b7c4165e4f01963562bc593848584516","created":"2026-07-16T01:53:21.762Z","duration":5.6879377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. You've reached Renato at Stratco. Please leave a message after the beep.","confidence":0.99902344,"words":[{"word":"hello","start":0.79999995,"end":1.1999999,"confidence":0.9946289,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.01425578072667122},{"word":"you've","start":1.1999999,"end":1.52,"confidence":0.9926758,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.0680198147892952},{"word":"reached","start":1.52,"end":1.76,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.07562226057052612},{"word":"renato","start":1.76,"end":2.26,"confidence":0.8063965,"punctuated_word":"Renato","sentiment":"neutral","sentiment_score":0.00261475145816803},{"word":"at","start":2.32,"end":2.48,"confidence":0.9921875,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.02783358097076416},{"word":"stratco","start":2.48,"end":2.98,"confidence":0.90771484,"punctuated_word":"Stratco.","sentiment":"neutral","sentiment_score":-0.002957139164209366},{"word":"please","start":3.36,"end":3.6799998,"confidence":0.9980469,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4547022879123688},{"word":"leave","start":3.6799998,"end":3.9199998,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.39229869842529297},{"word":"a","start":3.9199998,"end":4.0,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.44539856910705566},{"word":"message","start":4.0,"end":4.48,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.46701952815055847},{"word":"after","start":4.48,"end":4.72,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.4523599147796631},{"word":"the","start":4.72,"end":4.88,"confidence":0.99902344,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5436245203018188},{"word":"beep","start":4.88,"end":5.38,"confidence":0.9996745,"punctuated_word":"beep.","sentiment":"negative","sentiment_score":-0.3408719599246979}],"paragraphs":{"transcript":"\nHello. You've reached Renato at Stratco. Please leave a message after the beep.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.79999995,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.01425578072667122},{"text":"You've reached Renato at Stratco.","start":1.1999999,"end":2.98,"sentiment":"neutral","sentiment_score":-0.03436360880732536},{"text":"Please leave a message after the beep.","start":3.36,"end":5.38,"sentiment":"negative","sentiment_score":-0.44232506837163654}],"sentiment":"neutral","sentiment_score":-0.2502952109162624,"num_words":13,"start":0.79999995,"end":5.38}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've reached Renato at Stratco. Please leave a message after the beep.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.79999995,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.01425578072667122},{"text":"You've reached Renato at Stratco.","start":1.1999999,"end":2.98,"sentiment":"neutral","sentiment_score":-0.03436360880732536},{"text":"Please leave a message after the beep.","start":3.36,"end":5.38,"sentiment":"negative","sentiment_score":-0.44232506837163654}],"sentiment":"neutral","sentiment_score":-0.2502952109162624,"channel":1,"num_words":13,"start":0.79999995,"end":5.38}]},"summary":{"result":"success","short":"Hello. You've reached Renato at Stratco. Please leave a message after the beep."},"intents":{"segments":[{"text":"Please leave a message after the beep.","start_word":6,"end_word":12,"intents":[{"intent":"Leave message after beep","confidence_score":0.0057218685}]}]},"sentiments":{"segments":[{"text":"Hello. You've reached Renato at Stratco.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":-0.020213430747389793},{"text":"Please leave a message after the beep.","start_word":6,"end_word":12,"sentiment":"negative","sentiment_score":-0.4448279738426209}],"average":{"sentiment":"neutral","sentiment_score":-0.20704381942749023}}}}