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I just received a missed call from this number. And where? Sorry? Where are you calling from? Sorry. No. We're we're not actually. We've signed into a five year contract just a couple months ago. So, yeah, we're we're not looking to renew, but thank you for calling. Thank you. You too. 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I just received a missed call from this number. And where? Sorry? Where are you calling from?\n\nSorry. No. We're we're not actually. We've signed into a five year contract just a couple months ago. So, yeah, we're we're not looking to renew, but thank you for calling.\n\nThank you. You too. 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Good morning.\n\nChannel 1: Hi. I just received a missed call from this number.\n\nChannel 0: Oh, yes, ma'am. This is Abby from TechnoOne in Springfield, Brisbane.\n\nChannel 1: And\n\nChannel 0: I wanted\n\nChannel 1: where?\n\nChannel 0: to\n\nChannel 1: Sorry?\n\nChannel 0: make sure, in Springfield, Brisbane, ma'am, is this miss Redietivia, info call dot org dot a u?\n\nChannel 1: Where are you calling from? Sorry.\n\nChannel 0: Techno one, ma'am. Actually, Daniel asked me to reach out to you, Daniel from techno one, because I have a note here that we've spoken with you in the past or one of your people, actually, in the past. And it shows here that you are coming up for an IT review towards the middle of this year. Is\n\nChannel 1: No.\n\nChannel 0: that correct?\n\nChannel 1: We're we're not actually. We've signed into a five year contract just a couple months ago. So, yeah, we're we're not looking to renew, but thank you for calling.\n\nChannel 0: But thank you, ma'am, for your time. Alright?\n\nChannel 1: Thank\n\nChannel 0: Thank\n\nChannel 1: you.\n\nChannel 0: you for returning my call. Take care. Alright?\n\nChannel 1: You\n\nChannel 0: Bye\n\nChannel 1: too.\n\nChannel 0: bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.39999998,"end":0.9,"sentiment":"neutral","sentiment_score":0.03656421974301338},{"text":"Good morning.","start":1.68,"end":2.42,"sentiment":"neutral","sentiment_score":0.279223769903183}],"sentiment":"neutral","sentiment_score":0.19833725318312645,"channel":0,"num_words":3,"start":0.39999998,"end":2.42},{"sentences":[{"text":"Hi.","start":3.28,"end":3.52,"sentiment":"neutral","sentiment_score":0.10306068509817123},{"text":"I just received a missed call from this number.","start":3.52,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.10136520738403003}],"sentiment":"neutral","sentiment_score":0.10153475515544415,"channel":1,"num_words":10,"start":3.28,"end":5.7799997},{"sentences":[{"text":"Oh, yes, ma'am.","start":6.3199997,"end":7.2,"sentiment":"neutral","sentiment_score":0.05980985860029856},{"text":"This is Abby from 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from TechnoOne in Springfield calls Miss Redietivia to confirm if they are discussing an IT review for her five-year contract. Miss Redietivia informs her that they are not renewing their contract and apologizes for the misunderstanding. Abby thanks Miss Redietivia for her time and ends the call."},"intents":{"segments":[{"text":"This is Abby from TechnoOne in Springfield, Brisbane. I And wanted where? to make Sorry? sure, in Springfield, Brisbane, ma'am, is this miss Redietivia, info call dot org dot a u? Where are you calling from?","start_word":16,"end_word":51,"intents":[{"intent":"Confirm contact details","confidence_score":0.0068170684},{"intent":"Confirm location","confidence_score":0.095722936},{"intent":"Confirm caller","confidence_score":0.00087602827},{"intent":"Confirm address","confidence_score":0.022328965}]},{"text":"Actually, Daniel asked me to reach out to you, Daniel from techno one, because I have a note here that we've spoken with you in the past or one of your people, actually, in the past. And it shows here that you are coming up for an IT review towards the middle of this year.","start_word":56,"end_word":110,"intents":[{"intent":"Confirm it review","confidence_score":0.028622992}]},{"text":"You Bye too. bye. Bye.","start_word":163,"end_word":167,"intents":[{"intent":"End call","confidence_score":0.4071542}]}]},"sentiments":{"segments":[{"text":"Hello? Good morning. Hi. I just received a missed call from this number. Oh, yes, ma'am. This is Abby from TechnoOne in Springfield, Brisbane. I And wanted where? to make Sorry? sure, in Springfield, Brisbane, ma'am, is this miss Redietivia, info call dot org dot a u? Where are you calling from? Sorry. Techno one, ma'am. Actually, Daniel asked me to reach out to you, Daniel from techno one, because I have a note here that we've spoken with you in the past or one of your people, actually, in the past. And it shows here that you are coming up for an IT review towards the middle of this year. Is No. that correct? We're we're not actually. We've signed into a five year contract just a couple months ago. So, yeah, we're we're not looking to renew, but thank you for calling.","start_word":0,"end_word":143,"sentiment":"neutral","sentiment_score":-0.02086186781525612},{"text":"But thank you, ma'am, for your time.","start_word":144,"end_word":150,"sentiment":"positive","sentiment_score":0.3587438762187958},{"text":"Alright?","start_word":151,"end_word":151,"sentiment":"neutral","sentiment_score":0.16078034043312073},{"text":"Thank Thank you. you for returning my call. Take care.","start_word":152,"end_word":161,"sentiment":"positive","sentiment_score":0.4794536828994751},{"text":"Alright? You Bye too. bye. Bye.","start_word":162,"end_word":167,"sentiment":"neutral","sentiment_score":0.18208201229572296}],"average":{"sentiment":"neutral","sentiment_score":0.03556591272354126}}}}