{"metadata":{"transaction_key":"deprecated","request_id":"01a01d90-199c-7fc0-aab7-c3edee0b6d64","sha256":"a4f3f69f3dc4c238b6ecde7f43f7403c91661933ec9485c7d84496b6ffdfbecc","created":"2026-08-20T05:06:19.223Z","duration":21.095938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":43,"output_tokens":43},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":43,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being convert.","confidence":1.0,"words":[{"word":"hi","start":0.32,"end":0.79999995,"confidence":0.9995117,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.26769524812698364},{"word":"the","start":0.79999995,"end":0.88,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6565540432929993},{"word":"person","start":0.88,"end":1.1999999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.6166524887084961},{"word":"you","start":1.1999999,"end":1.4399999,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7192740440368652},{"word":"have","start":1.4399999,"end":1.5999999,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.7448922395706177},{"word":"called","start":1.5999999,"end":1.92,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7550408840179443},{"word":"is","start":1.92,"end":2.08,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.807087779045105},{"word":"not","start":2.08,"end":2.32,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.82073974609375},{"word":"available","start":2.32,"end":2.82,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.743074893951416},{"word":"please","start":3.28,"end":3.6799998,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6398469805717468},{"word":"leave","start":3.6799998,"end":3.9199998,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4840727746486664},{"word":"a","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5700640082359314},{"word":"short","start":4.08,"end":4.56,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.419427752494812},{"word":"ten","start":4.56,"end":4.88,"confidence":0.9790039,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.5930577516555786},{"word":"second","start":4.88,"end":5.2799997,"confidence":0.9921875,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.5747206807136536},{"word":"message","start":5.2799997,"end":5.7599998,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5828256011009216},{"word":"after","start":5.7599998,"end":6.08,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.38715121150016785},{"word":"the","start":6.08,"end":6.16,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5241157412528992},{"word":"tone","start":6.16,"end":6.56,"confidence":0.9494629,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.49661222100257874},{"word":"and","start":6.56,"end":6.72,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.5663473010063171},{"word":"we'll","start":6.72,"end":6.96,"confidence":0.99902344,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.5583707094192505},{"word":"send","start":6.96,"end":7.12,"confidence":1.0,"punctuated_word":"send","sentiment":"negative","sentiment_score":-0.4854086935520172},{"word":"the","start":7.12,"end":7.3599997,"confidence":0.95703125,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5333953499794006},{"word":"message","start":7.3599997,"end":7.68,"confidence":0.9980469,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.4246575534343719},{"word":"as","start":7.68,"end":7.8399997,"confidence":0.99902344,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.4526252150535583},{"word":"a","start":7.8399997,"end":7.9199996,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5753986835479736},{"word":"text","start":7.9199996,"end":8.42,"confidence":1.0,"punctuated_word":"text.","sentiment":"negative","sentiment_score":-0.5036602020263672},{"word":"your","start":19.270937,"end":19.590937,"confidence":0.82128906,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.7256869077682495},{"word":"voice","start":19.590937,"end":19.830936,"confidence":1.0,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.5787811875343323},{"word":"message","start":19.830936,"end":20.230938,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.573941707611084},{"word":"is","start":20.230938,"end":20.390938,"confidence":0.9404297,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.7550328373908997},{"word":"being","start":20.390938,"end":20.710938,"confidence":1.0,"punctuated_word":"being","sentiment":"negative","sentiment_score":-0.7359976172447205},{"word":"convert","start":20.710938,"end":21.095938,"confidence":0.67089844,"punctuated_word":"convert.","sentiment":"negative","sentiment_score":-0.4263415038585663}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being convert.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.79999995,"sentiment":"neutral","sentiment_score":-0.26769524812698364},{"text":"The person you have called is not available.","start":0.79999995,"end":2.82,"sentiment":"negative","sentiment_score":-0.7329145148396492},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":3.28,"end":8.42,"sentiment":"negative","sentiment_score":-0.5206532461775674},{"text":"Your voice message is being convert.","start":19.270937,"end":21.095938,"sentiment":"negative","sentiment_score":-0.6326302935679754}],"sentiment":"negative","sentiment_score":-0.5848045927105527,"num_words":33,"start":0.32,"end":21.095938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being convert.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.79999995,"sentiment":"neutral","sentiment_score":-0.26769524812698364},{"text":"The person you have called is not available.","start":0.79999995,"end":2.82,"sentiment":"negative","sentiment_score":-0.7329145148396492},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":3.28,"end":8.42,"sentiment":"negative","sentiment_score":-0.5206532461775674},{"text":"Your voice message is being convert.","start":19.270937,"end":21.095938,"sentiment":"negative","sentiment_score":-0.6326302935679754}],"sentiment":"negative","sentiment_score":-0.5848045927105527,"channel":1,"num_words":33,"start":0.32,"end":21.095938}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being convert."},"intents":{"segments":[{"text":"Your voice message is being convert.","start_word":27,"end_word":32,"intents":[{"intent":"Leave message","confidence_score":0.053666383}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.26769524812698364},{"text":"The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being convert.","start_word":1,"end_word":32,"sentiment":"negative","sentiment_score":-0.5967864990234375}],"average":{"sentiment":"negative","sentiment_score":-0.5814798931742824}}}}