{"metadata":{"transaction_key":"deprecated","request_id":"01a0c170-650d-7df3-8f17-eafede54bb03","sha256":"de9523c2ca173cc4bfcaf3edd33e5f40db297fb623cc9af8b45742491ba65c17","created":"2026-09-21T00:49:24.760Z","duration":4.8239374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":27},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You have contacted Jim Gordon. Please leave a message, and I'll get back to you as soon as I can.","confidence":0.99316406,"words":[{"word":"you","start":0.39999998,"end":0.56,"confidence":0.69189453,"punctuated_word":"You","sentiment":"negative","sentiment_score":-0.3911593556404114},{"word":"have","start":0.56,"end":0.71999997,"confidence":0.5913086,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.25794726610183716},{"word":"contacted","start":0.71999997,"end":1.1999999,"confidence":0.9921875,"punctuated_word":"contacted","sentiment":"negative","sentiment_score":-0.3689877986907959},{"word":"jim","start":1.1999999,"end":1.36,"confidence":0.94628906,"punctuated_word":"Jim","sentiment":"negative","sentiment_score":-0.3841574192047119},{"word":"gordon","start":1.36,"end":1.76,"confidence":0.9536133,"punctuated_word":"Gordon.","sentiment":"neutral","sentiment_score":-0.29913341999053955},{"word":"please","start":1.76,"end":2.0,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4913417994976044},{"word":"leave","start":2.0,"end":2.1599998,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.35608458518981934},{"word":"a","start":2.1599998,"end":2.32,"confidence":0.93847656,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3965937495231629},{"word":"message","start":2.32,"end":2.56,"confidence":0.87597656,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.2995379865169525},{"word":"and","start":2.56,"end":2.72,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.22241908311843872},{"word":"i'll","start":2.72,"end":2.8799999,"confidence":0.9980469,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.2392500340938568},{"word":"get","start":2.8799999,"end":2.96,"confidence":0.99902344,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.28822171688079834},{"word":"back","start":2.96,"end":3.12,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.33234038949012756},{"word":"to","start":3.12,"end":3.1999998,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.26996737718582153},{"word":"you","start":3.1999998,"end":3.28,"confidence":0.98828125,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.3396168351173401},{"word":"as","start":3.28,"end":3.4399998,"confidence":0.97265625,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.27149927616119385},{"word":"soon","start":3.4399998,"end":3.6,"confidence":0.9970703,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.3171508312225342},{"word":"as","start":3.6,"end":3.76,"confidence":0.99316406,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.2086799144744873},{"word":"i","start":3.76,"end":3.9199998,"confidence":0.9707031,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.18275344371795657},{"word":"can","start":3.9199998,"end":4.42,"confidence":0.99609375,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.1531156599521637}],"paragraphs":{"transcript":"\nYou have contacted Jim Gordon. Please leave a message, and I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"You have contacted Jim Gordon.","start":0.39999998,"end":1.76,"sentiment":"negative","sentiment_score":-0.34027705192565916},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":1.76,"end":4.42,"sentiment":"neutral","sentiment_score":-0.2912381788094838}],"sentiment":"neutral","sentiment_score":-0.3034978970885277,"num_words":20,"start":0.39999998,"end":4.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You have contacted Jim Gordon. Please leave a message, and I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"You have contacted Jim Gordon.","start":0.39999998,"end":1.76,"sentiment":"negative","sentiment_score":-0.34027705192565916},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":1.76,"end":4.42,"sentiment":"neutral","sentiment_score":-0.2912381788094838}],"sentiment":"neutral","sentiment_score":-0.3034978970885277,"channel":1,"num_words":20,"start":0.39999998,"end":4.42}]},"summary":{"result":"success","short":"You have contacted Jim Gordon. Please leave a message, and I'll get back to you as soon as I can."},"intents":{"segments":[{"text":"Please leave a message, and I'll get back to you as soon as I can.","start_word":5,"end_word":19,"intents":[{"intent":"Request message","confidence_score":0.01816937}]}]},"sentiments":{"segments":[{"text":"You have contacted Jim Gordon.","start_word":0,"end_word":4,"sentiment":"negative","sentiment_score":-0.3385009169578552},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start_word":5,"end_word":19,"sentiment":"neutral","sentiment_score":-0.2920709550380707}],"average":{"sentiment":"neutral","sentiment_score":-0.3041083371197736}}}}