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you.","start":37.47,"end":38.03,"sentiment":"neutral","sentiment_score":0.28831423819065094},{"text":"Bye","start":38.03,"end":38.35,"sentiment":"neutral","sentiment_score":0.1377609819173813}],"sentiment":"neutral","sentiment_score":0.14878029935061932,"channel":1,"num_words":16,"start":30.990002,"end":38.35},{"sentences":[{"text":"I","start":38.24,"end":38.48,"sentiment":"neutral","sentiment_score":0.137693390250206}],"sentiment":"neutral","sentiment_score":0.137693390250206,"channel":0,"num_words":1,"start":38.24,"end":38.48},{"sentences":[{"text":"bye.","start":38.35,"end":38.85,"sentiment":"neutral","sentiment_score":0.11244198679924013}],"sentiment":"neutral","sentiment_score":0.11244198679924013,"channel":1,"num_words":1,"start":38.35,"end":38.85},{"sentences":[{"text":"see.","start":38.48,"end":38.88,"sentiment":"neutral","sentiment_score":0.07022272050380707},{"text":"I understand.","start":38.88,"end":39.54,"sentiment":"neutral","sentiment_score":0.05873252637684345}],"sentiment":"neutral","sentiment_score":0.06256259108583133,"channel":0,"num_words":3,"start":38.48,"end":39.54},{"sentences":[{"text":"Bye.","start":39.23,"end":39.73,"sentiment":"neutral","sentiment_score":0.02773374877870083}],"sentiment":"neutral","sentiment_score":0.02773374877870083,"channel":1,"num_words":1,"start":39.23,"end":39.73}]},"summary":{"result":"success","short":"A representative from costing intelligence company, Carrefourance AI, named Mary calls Rita to offer a demo of their AI-powered MDR platform. Rita declines, stating that she is not interested and already using the platform. Mary thanks Rita and ends the call."},"intents":{"segments":[{"text":"Rita, we are a cybersecurity company. We runs an AI powered MDR platform. And the reason we call you because our CTO would love to have a quick demo just to introduce about our Now company.","start_word":26,"end_word":61,"intents":[{"intent":"Introduce company","confidence_score":0.612762}]},{"text":"We've just actually And upgraded everything in, only in February. So thank you, but no. Thank you. Thank you.","start_word":64,"end_word":82,"intents":[{"intent":"Upgrade system","confidence_score":0.32389614}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hi.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.12137210369110107},{"text":"Good morning, Rita.","start_word":3,"end_word":5,"sentiment":"positive","sentiment_score":0.40118056535720825},{"text":"Yes.","start_word":6,"end_word":6,"sentiment":"neutral","sentiment_score":0.31256839632987976},{"text":"Yeah. Good day to you, Rita.","start_word":7,"end_word":12,"sentiment":"positive","sentiment_score":0.5100501179695129},{"text":"My name is Mary calling from Vigilance AI.","start_word":13,"end_word":20,"sentiment":"neutral","sentiment_score":0.3265765905380249},{"text":"I hope you're doing well.","start_word":21,"end_word":25,"sentiment":"positive","sentiment_score":0.5981326103210449},{"text":"Rita, we are a cybersecurity company. We runs an AI powered MDR platform. And the reason we call you because our CTO would love to have a quick demo just to introduce about our Now company. we're fine. We've just actually And upgraded everything in, only in February. So thank you, but no. Thank you. Thank you. Bye I bye. see. I understand. Bye.","start_word":26,"end_word":89,"sentiment":"neutral","sentiment_score":0.17016977071762085}],"average":{"sentiment":"neutral","sentiment_score":0.24420752454159864}}}}