{"metadata":{"transaction_key":"deprecated","request_id":"019f4959-a55a-7531-851c-d40ff0dae451","sha256":"bb618842c4fdd85153e6888d687fdba1b3868d1557050efb88935415ec0e2545","created":"2026-07-10T00:07:20.514Z","duration":10.583938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":27},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. I'm not available to take your car right now. Please leave your message after the beep. Thank you.","confidence":0.99902344,"words":[{"word":"hi","start":0.56,"end":0.88,"confidence":0.99560547,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.28383439779281616},{"word":"i'm","start":0.88,"end":1.12,"confidence":0.98535156,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.5562295317649841},{"word":"not","start":1.12,"end":1.36,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.6604369282722473},{"word":"available","start":1.36,"end":1.8399999,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.6650042533874512},{"word":"to","start":1.8399999,"end":1.92,"confidence":0.9980469,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.6854507923126221},{"word":"take","start":1.92,"end":2.1599998,"confidence":0.9902344,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.7377639412879944},{"word":"your","start":2.1599998,"end":2.3999999,"confidence":0.99902344,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.7245892882347107},{"word":"car","start":2.3999999,"end":2.6399999,"confidence":0.6591797,"punctuated_word":"car","sentiment":"negative","sentiment_score":-0.6720458269119263},{"word":"right","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.6663074493408203},{"word":"now","start":2.8,"end":3.1999998,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.5835995674133301},{"word":"please","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4885703921318054},{"word":"leave","start":3.4399998,"end":3.6,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.33102142810821533},{"word":"your","start":3.6,"end":3.84,"confidence":0.99902344,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.40243691205978394},{"word":"message","start":3.84,"end":4.16,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.3940963745117187},{"word":"after","start":4.16,"end":4.3199997,"confidence":0.9980469,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.3128512501716614},{"word":"the","start":4.3199997,"end":4.48,"confidence":0.9951172,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.44011637568473816},{"word":"beep","start":4.48,"end":4.7999997,"confidence":0.99934894,"punctuated_word":"beep.","sentiment":"negative","sentiment_score":-0.37380969524383545},{"word":"thank","start":4.7999997,"end":5.04,"confidence":1.0,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":-0.00898367166519165},{"word":"you","start":5.04,"end":5.54,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.00264401244930923}],"paragraphs":{"transcript":"\nHi. I'm not available to take your car right now. Please leave your message after the beep. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":-0.28383439779281616},{"text":"I'm not available to take your car right now.","start":0.88,"end":3.1999998,"sentiment":"negative","sentiment_score":-0.6612697309917874},{"text":"Please leave your message after the beep.","start":3.1999998,"end":4.7999997,"sentiment":"negative","sentiment_score":-0.3918432039873941},{"text":"Thank you.","start":4.7999997,"end":5.54,"sentiment":"neutral","sentiment_score":-0.0031698296079412103}],"sentiment":"negative","sentiment_score":-0.47286863493929177,"num_words":19,"start":0.56,"end":5.54}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. I'm not available to take your car right now. Please leave your message after the beep. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":-0.28383439779281616},{"text":"I'm not available to take your car right now.","start":0.88,"end":3.1999998,"sentiment":"negative","sentiment_score":-0.6612697309917874},{"text":"Please leave your message after the beep.","start":3.1999998,"end":4.7999997,"sentiment":"negative","sentiment_score":-0.3918432039873941},{"text":"Thank you.","start":4.7999997,"end":5.54,"sentiment":"neutral","sentiment_score":-0.0031698296079412103}],"sentiment":"negative","sentiment_score":-0.47286863493929177,"channel":1,"num_words":19,"start":0.56,"end":5.54}]},"summary":{"result":"success","short":"Hi. I'm not available to take your car right now. Please leave your message after the beep. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":17,"end_word":18,"intents":[{"intent":"Leave message","confidence_score":0.86391634}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.28383439779281616},{"text":"I'm not available to take your car right now. Please leave your message after the beep.","start_word":1,"end_word":16,"sentiment":"negative","sentiment_score":-0.523264467716217},{"text":"Thank you.","start_word":17,"end_word":18,"sentiment":"neutral","sentiment_score":0.002646843669936061}],"average":{"sentiment":"negative","sentiment_score":-0.4470943168357567}}}}