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hi, Lem. Good day to you. It's Andrew from Vigilance AI. Lem, I'm actually calling back because we have talked maybe a couple of weeks ago. And just wanted to ask, mate, because we're talking about our AI MDR system, and we have a demo with you.\n\nBut apparently, you you didn't show up. So just wanted to follow-up, mate, about your availability, if you're available for another schedule next week. The name is Vigilance AI. We sent you an invite. Oh, well, we can set up another demo if you're available next week.\n\nOh, I'm sorry. Yeah. I'm I'm going to send you are are you available next week? Tuesday? Oh, so I'm going to call you, maybe later later today, if it's okay with you.\n\nOh, gotcha. Alright. Yeah. Let me do that. And, yeah, just just drive safe, mate.\n\nI just wanted to check on your lamp. 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I'm speaking. Okay. Sorry. I I didn't recall. I might have missed that appointment. I don't see sorry. What's your company name again? Oh, okay. Yeah. So, yeah, I didn't recall accepting that invite. But yeah. Can I get back to you on that? If you can send me just email placeholder, and then I'll I'll get back to you on that. I'm just driving, so I can't really check my calendar. Yeah. Like, yes. But I can't confirm now. I can't I can't check my email right now. Sorry. I'm gonna do it right now. I'm driving. Yeah. I prefer if you can send me something on the email so that I can get back to you because it's just a few things going on. Okay. Thanks. 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I'm speaking. Okay. Sorry. I I didn't recall.\n\nI might have missed that appointment. I don't see sorry. What's your company name again? Oh, okay. Yeah.\n\nSo, yeah, I didn't recall accepting that invite. But yeah. Can I get back to you on that? If you can send me just email placeholder, and then I'll I'll get back to you on that. I'm just driving, so I can't really check my calendar.\n\nYeah. Like, yes. But I can't confirm now. I can't I can't check my email right now. Sorry.\n\nI'm gonna do it right now. I'm driving. Yeah. I prefer if you can send me something on the email so that I can get back to you because it's just a few things going on. Okay.\n\nThanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":0.018589913845062256},{"text":"I'm speaking.","start":0.88,"end":1.63,"sentiment":"neutral","sentiment_score":0.034106653183698654},{"text":"Okay.","start":33.55,"end":34.05,"sentiment":"neutral","sentiment_score":0.006843350827693939},{"text":"Sorry.","start":34.829998,"end":35.149998,"sentiment":"neutral","sentiment_score":-0.05294877290725708},{"text":"I I didn't recall.","start":35.149998,"end":36.69,"sentiment":"neutral","sentiment_score":-0.1119512002915144}],"sentiment":"neutral","sentiment_score":-0.04523411144812902,"num_words":9,"start":0.56,"end":36.69},{"sentences":[{"text":"I might have missed that appointment.","start":37.39,"end":39.25,"sentiment":"neutral","sentiment_score":-0.20448285589615503},{"text":"I don't see sorry.","start":39.39,"end":40.754997,"sentiment":"neutral","sentiment_score":-0.12877961061894894},{"text":"What's your company name again?","start":40.754997,"end":42.855,"sentiment":"neutral","sentiment_score":-0.02399619612842798},{"text":"Oh, okay.","start":46.274998,"end":48.934998,"sentiment":"neutral","sentiment_score":0.03933299146592617},{"text":"Yeah.","start":48.995,"end":49.315,"sentiment":"neutral","sentiment_score":0.029700789600610733}],"sentiment":"neutral","sentiment_score":-0.09742387699791127,"num_words":18,"start":37.39,"end":49.315},{"sentences":[{"text":"So, yeah, I didn't recall accepting that invite.","start":49.315,"end":53.655,"sentiment":"neutral","sentiment_score":-0.02754131332039833},{"text":"But yeah.","start":62.170002,"end":62.99,"sentiment":"neutral","sentiment_score":0.05398513376712799},{"text":"Can I get back to you on that?","start":63.370003,"end":64.97,"sentiment":"neutral","sentiment_score":0.05474305106326938},{"text":"If you can send me just email placeholder, and then I'll I'll get back to you on that.","start":64.97,"end":69.45,"sentiment":"neutral","sentiment_score":0.04256189987063408},{"text":"I'm just driving, so I can't really check my calendar.","start":69.45,"end":72.575,"sentiment":"neutral","sentiment_score":-0.16370841041207312}],"sentiment":"neutral","sentiment_score":-0.011856211673306383,"num_words":46,"start":49.315,"end":72.575},{"sentences":[{"text":"Yeah.","start":72.635,"end":73.135,"sentiment":"neutral","sentiment_score":-0.02671422064304352},{"text":"Like, yes.","start":82.715,"end":83.57,"sentiment":"neutral","sentiment_score":-0.036349913105368614},{"text":"But I can't confirm now.","start":83.57,"end":85.01,"sentiment":"neutral","sentiment_score":-0.15182921588420867},{"text":"I can't I can't check my email right now.","start":85.01,"end":86.87,"sentiment":"neutral","sentiment_score":-0.28456557128164506},{"text":"Sorry.","start":87.25,"end":87.490005,"sentiment":"neutral","sentiment_score":-0.2280820906162262}],"sentiment":"neutral","sentiment_score":-0.20265179769032532,"num_words":18,"start":72.635,"end":87.490005},{"sentences":[{"text":"I'm gonna do it right now.","start":87.490005,"end":88.770004,"sentiment":"neutral","sentiment_score":-0.1230446845293045},{"text":"I'm driving.","start":88.770004,"end":89.51,"sentiment":"neutral","sentiment_score":-0.07363533601164818},{"text":"Yeah.","start":96.604996,"end":96.924995,"sentiment":"neutral","sentiment_score":0.08761964738368988},{"text":"I prefer if you can send me something on the email so that I can get back to you because it's just a few things going on.","start":96.924995,"end":105.185,"sentiment":"neutral","sentiment_score":0.10921830932299297},{"text":"Okay.","start":114.88,"end":115.2,"sentiment":"neutral","sentiment_score":0.23768243193626404}],"sentiment":"neutral","sentiment_score":0.06455831491463893,"num_words":37,"start":87.490005,"end":115.2},{"sentences":[{"text":"Thanks.","start":115.2,"end":115.6,"sentiment":"positive","sentiment_score":0.34665483236312866},{"text":"Bye.","start":115.6,"end":116.1,"sentiment":"neutral","sentiment_score":0.16747508943080902}],"sentiment":"neutral","sentiment_score":0.25706496089696884,"num_words":2,"start":115.2,"end":116.1}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? I'm speaking.\n\nChannel 0: Oh, hi, Lem. Good day to you. It's Andrew from Vigilance AI. Lem, I'm actually calling back because we have talked maybe a couple of weeks ago. And just wanted to ask, mate, because we're talking about our AI MDR system, and we have a demo with you.\n\nBut apparently, you you didn't show up. So just wanted to follow-up, mate, about your availability, if you're available for another schedule next week.\n\nChannel 1: Okay. Sorry. I I didn't recall. I might have missed that appointment. I don't see sorry.\n\nWhat's your company name again?\n\nChannel 0: The name is Vigilance AI. We sent you\n\nChannel 1: Oh,\n\nChannel 0: an invite.\n\nChannel 1: okay. Yeah. So, yeah, I didn't recall accepting that invite.\n\nChannel 0: Oh, well, we can set up another demo if you're available next week.\n\nChannel 1: But yeah. Can I get back to you on that? If you can send me just email placeholder, and then I'll I'll get back to you on that. I'm just driving, so I can't really check my calendar. Yeah.\n\nChannel 0: Oh, I'm sorry. Yeah. I'm I'm going to send you are are you available next week? Tuesday?\n\nChannel 1: Like, yes. But I can't confirm now. I can't I can't check my email right now. Sorry. I'm gonna do it right now.\n\nI'm driving.\n\nChannel 0: Oh, so I'm going to call you, maybe later later today, if it's okay with you.\n\nChannel 1: Yeah. I prefer if you can send me something on the email so that I can get back to you because it's just a few things going on.\n\nChannel 0: Oh, gotcha. Alright. Yeah. Let me do that. And, yeah, just just drive safe, mate.\n\nI just wanted to check on your lamp. Thank you.\n\nChannel 1: Okay. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":0.018589913845062256},{"text":"I'm speaking.","start":0.88,"end":1.63,"sentiment":"neutral","sentiment_score":0.034106653183698654}],"sentiment":"neutral","sentiment_score":0.028934406737486523,"channel":1,"num_words":3,"start":0.56,"end":1.63},{"sentences":[{"text":"Oh, hi, Lem.","start":2.6399999,"end":3.78,"sentiment":"positive","sentiment_score":0.371507465839386},{"text":"Good day to you.","start":4.08,"end":5.2999997,"sentiment":"positive","sentiment_score":0.6920889914035797},{"text":"It's Andrew from Vigilance AI.","start":5.44,"end":7.46,"sentiment":"neutral","sentiment_score":0.31695194244384767},{"text":"Lem, I'm actually calling back because we have talked maybe a couple of weeks ago.","start":7.9199996,"end":13.219999,"sentiment":"neutral","sentiment_score":0.16246450791756312},{"text":"And just wanted to ask, mate, because we're talking about our AI MDR system, and we have a demo with you.","start":13.445,"end":21.685,"sentiment":"neutral","sentiment_score":0.1382548294606663}],"sentiment":"neutral","sentiment_score":0.22516577318310738,"channel":0,"num_words":48,"start":2.6399999,"end":21.685},{"sentences":[{"text":"But apparently, you you didn't show up.","start":21.685,"end":24.325,"sentiment":"neutral","sentiment_score":-0.07117614150047302},{"text":"So just wanted to follow-up, mate, about your availability, if you're available for another schedule next week.","start":24.325,"end":32.64,"sentiment":"neutral","sentiment_score":0.06494975024286438}],"sentiment":"neutral","sentiment_score":0.025246365151057642,"channel":0,"num_words":24,"start":21.685,"end":32.64},{"sentences":[{"text":"Okay.","start":33.55,"end":34.05,"sentiment":"neutral","sentiment_score":0.006843350827693939},{"text":"Sorry.","start":34.829998,"end":35.149998,"sentiment":"neutral","sentiment_score":-0.05294877290725708},{"text":"I I didn't recall.","start":35.149998,"end":36.69,"sentiment":"neutral","sentiment_score":-0.1119512002915144},{"text":"I might have missed that appointment.","start":37.39,"end":39.25,"sentiment":"neutral","sentiment_score":-0.20448285589615503},{"text":"I don't see sorry.","start":39.39,"end":40.754997,"sentiment":"neutral","sentiment_score":-0.12877961061894894}],"sentiment":"neutral","sentiment_score":-0.13974536256864667,"channel":1,"num_words":16,"start":33.55,"end":40.754997},{"sentences":[{"text":"What's your company name again?","start":40.754997,"end":42.855,"sentiment":"neutral","sentiment_score":-0.02399619612842798}],"sentiment":"neutral","sentiment_score":-0.02399619612842798,"channel":1,"num_words":5,"start":40.754997,"end":42.855},{"sentences":[{"text":"The name is Vigilance AI.","start":44.004997,"end":45.765,"sentiment":"neutral","sentiment_score":0.018071119487285615},{"text":"We sent you","start":45.765,"end":46.405,"sentiment":"neutral","sentiment_score":0.014573461065689722}],"sentiment":"neutral","sentiment_score":0.016759497579187155,"channel":0,"num_words":8,"start":44.004997,"end":46.405},{"sentences":[{"text":"Oh,","start":46.274998,"end":46.774998,"sentiment":"neutral","sentiment_score":0.038165561854839325}],"sentiment":"neutral","sentiment_score":0.038165561854839325,"channel":1,"num_words":1,"start":46.274998,"end":46.774998},{"sentences":[{"text":"an invite.","start":46.405,"end":47.225,"sentiment":"neutral","sentiment_score":0.02724774368107319}],"sentiment":"neutral","sentiment_score":0.02724774368107319,"channel":0,"num_words":2,"start":46.405,"end":47.225},{"sentences":[{"text":"okay.","start":48.434998,"end":48.934998,"sentiment":"neutral","sentiment_score":0.040500421077013016},{"text":"Yeah.","start":48.995,"end":49.315,"sentiment":"neutral","sentiment_score":0.029700789600610733},{"text":"So, yeah, I didn't recall accepting that invite.","start":49.315,"end":53.655,"sentiment":"neutral","sentiment_score":-0.02754131332039833}],"sentiment":"neutral","sentiment_score":-0.01501292958855629,"channel":1,"num_words":10,"start":48.434998,"end":53.655},{"sentences":[{"text":"Oh, well, we can set up another demo if you're available next week.","start":55.445,"end":61.75,"sentiment":"neutral","sentiment_score":0.1601872220635414}],"sentiment":"neutral","sentiment_score":0.1601872220635414,"channel":0,"num_words":13,"start":55.445,"end":61.75},{"sentences":[{"text":"But yeah.","start":62.170002,"end":62.99,"sentiment":"neutral","sentiment_score":0.05398513376712799},{"text":"Can I get back to you on that?","start":63.370003,"end":64.97,"sentiment":"neutral","sentiment_score":0.05474305106326938},{"text":"If you can send me just email placeholder, and then I'll I'll get back to you on that.","start":64.97,"end":69.45,"sentiment":"neutral","sentiment_score":0.04256189987063408},{"text":"I'm just driving, so I can't really check my calendar.","start":69.45,"end":72.575,"sentiment":"neutral","sentiment_score":-0.16370841041207312},{"text":"Yeah.","start":72.635,"end":73.135,"sentiment":"neutral","sentiment_score":-0.02671422064304352}],"sentiment":"neutral","sentiment_score":-0.009019729514152575,"channel":1,"num_words":39,"start":62.170002,"end":73.135},{"sentences":[{"text":"Oh, I'm sorry.","start":74.145,"end":75.424995,"sentiment":"neutral","sentiment_score":-0.044306560109059014},{"text":"Yeah.","start":75.424995,"end":75.744995,"sentiment":"neutral","sentiment_score":-0.026314161717891693},{"text":"I'm I'm going to send you are are you available next week?","start":75.744995,"end":79.125,"sentiment":"neutral","sentiment_score":0.0014354623854160309},{"text":"Tuesday?","start":80.145,"end":80.645,"sentiment":"neutral","sentiment_score":-0.02201545424759388}],"sentiment":"neutral","sentiment_score":-0.009648455745157073,"channel":0,"num_words":17,"start":74.145,"end":80.645},{"sentences":[{"text":"Like, yes.","start":82.715,"end":83.57,"sentiment":"neutral","sentiment_score":-0.036349913105368614},{"text":"But I can't confirm now.","start":83.57,"end":85.01,"sentiment":"neutral","sentiment_score":-0.15182921588420867},{"text":"I can't I can't check my email right now.","start":85.01,"end":86.87,"sentiment":"neutral","sentiment_score":-0.28456557128164506},{"text":"Sorry.","start":87.25,"end":87.490005,"sentiment":"neutral","sentiment_score":-0.2280820906162262},{"text":"I'm gonna do it right now.","start":87.490005,"end":88.770004,"sentiment":"neutral","sentiment_score":-0.1230446845293045}],"sentiment":"neutral","sentiment_score":-0.18953418456341908,"channel":1,"num_words":23,"start":82.715,"end":88.770004},{"sentences":[{"text":"I'm driving.","start":88.770004,"end":89.51,"sentiment":"neutral","sentiment_score":-0.07363533601164818}],"sentiment":"neutral","sentiment_score":-0.07363533601164818,"channel":1,"num_words":2,"start":88.770004,"end":89.51},{"sentences":[{"text":"Oh, so I'm going to call you, maybe later later today, if it's okay with you.","start":90.49,"end":96.105,"sentiment":"neutral","sentiment_score":0.011919882032088935}],"sentiment":"neutral","sentiment_score":0.011919882032088935,"channel":0,"num_words":16,"start":90.49,"end":96.105},{"sentences":[{"text":"Yeah.","start":96.604996,"end":96.924995,"sentiment":"neutral","sentiment_score":0.08761964738368988},{"text":"I prefer if you can send me something on the email so that I can get back to you because it's just a few things going on.","start":96.924995,"end":105.185,"sentiment":"neutral","sentiment_score":0.10921830932299297}],"sentiment":"neutral","sentiment_score":0.10844692853944642,"channel":1,"num_words":28,"start":96.604996,"end":105.185},{"sentences":[{"text":"Oh, gotcha.","start":106.425,"end":107.145004,"sentiment":"neutral","sentiment_score":0.07893669232726097},{"text":"Alright.","start":107.145004,"end":107.645004,"sentiment":"neutral","sentiment_score":0.12718644738197327},{"text":"Yeah.","start":108.23088,"end":108.55088,"sentiment":"neutral","sentiment_score":0.15130481123924255},{"text":"Let me do that.","start":108.55088,"end":109.61088,"sentiment":"neutral","sentiment_score":0.1718849465250969},{"text":"And, yeah, just just drive safe, mate.","start":109.91087,"end":112.23088,"sentiment":"neutral","sentiment_score":0.15675254378999984}],"sentiment":"neutral","sentiment_score":0.14807814906040828,"channel":0,"num_words":15,"start":106.425,"end":112.23088},{"sentences":[{"text":"I just wanted to check on your lamp.","start":112.23088,"end":113.990875,"sentiment":"neutral","sentiment_score":0.1442768406122923},{"text":"Thank you.","start":113.990875,"end":114.73088,"sentiment":"positive","sentiment_score":0.38384443521499634}],"sentiment":"neutral","sentiment_score":0.1921903595328331,"channel":0,"num_words":10,"start":112.23088,"end":114.73088},{"sentences":[{"text":"Okay.","start":114.88,"end":115.2,"sentiment":"neutral","sentiment_score":0.23768243193626404},{"text":"Thanks.","start":115.2,"end":115.6,"sentiment":"positive","sentiment_score":0.34665483236312866},{"text":"Bye.","start":115.6,"end":116.1,"sentiment":"neutral","sentiment_score":0.16747508943080902}],"sentiment":"neutral","sentiment_score":0.25060411791006726,"channel":1,"num_words":3,"start":114.88,"end":116.1}]},"summary":{"result":"success","short":"Andrew fromGenerationance AI calls Lem to follow up on their AI MDR system demo. He asks if Lem is available for another schedule but Lem is unable to confirm his availability. Andrew asks for an email placeholder and suggests setting up another demo later in the day, but Lem is driving and cannot check his email. He asks for a call back later in the day to confirm availability."},"intents":{"segments":[{"text":"Sorry.","start_word":76,"end_word":76,"intents":[{"intent":"Schedule appointment","confidence_score":0.18185334}]}]},"sentiments":{"segments":[{"text":"Hello? I'm speaking.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.02932121604681015},{"text":"Oh, hi, Lem. Good day to you.","start_word":3,"end_word":9,"sentiment":"positive","sentiment_score":0.5077096223831177},{"text":"It's Andrew from Vigilance AI. Lem, I'm actually calling back because we have talked maybe a couple of weeks ago. And just wanted to ask, mate, because we're talking about our AI MDR system, and we have a demo with you. But apparently, you you didn't show up. So just wanted to follow-up, mate, about your availability, if you're available for another schedule next week. Okay. Sorry. I I didn't recall. I might have missed that appointment. I don't see sorry. What's your company name again? The name is Vigilance AI. We sent you Oh, an invite. okay. Yeah. So, yeah, I didn't recall accepting that invite. Oh, well, we can set up another demo if you're available next week. But yeah. Can I get back to you on that? If you can send me just email placeholder, and then I'll I'll get back to you on that. I'm just driving, so I can't really check my calendar. Yeah. Oh, I'm sorry. Yeah. I'm I'm going to send you are are you available next week? Tuesday? Like, yes. But I can't confirm now. I can't I can't check my email right now. Sorry. I'm gonna do it right now. I'm driving. Oh, so I'm going to call you, maybe later later today, if it's okay with you. Yeah. I prefer if you can send me something on the email so that I can get back to you because it's just a few things going on. Oh, gotcha. Alright. Yeah. Let me do that. And, yeah, just just drive safe, mate. I just wanted to check on your lamp.","start_word":10,"end_word":277,"sentiment":"neutral","sentiment_score":0.03040365129709244},{"text":"Thank you.","start_word":278,"end_word":279,"sentiment":"positive","sentiment_score":0.37009045481681824},{"text":"Okay.","start_word":280,"end_word":280,"sentiment":"neutral","sentiment_score":0.23768243193626404},{"text":"Thanks.","start_word":281,"end_word":281,"sentiment":"positive","sentiment_score":0.34665483236312866},{"text":"Bye.","start_word":282,"end_word":282,"sentiment":"neutral","sentiment_score":0.22284679114818573}],"average":{"sentiment":"neutral","sentiment_score":0.049718997770313855}}}}