{"metadata":{"transaction_key":"deprecated","request_id":"01a01817-5cb2-7b60-86e9-cac6a8aab244","sha256":"2644adcffd864bd6a44868bec9035877a5c9ffaaae1835fcaf350b24612047e3","created":"2026-08-19T03:36:20.324Z","duration":18.431938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":15},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called John Nelson. Please leave a message.","confidence":0.89746094,"words":[{"word":"hi","start":0.64,"end":1.04,"confidence":0.9975586,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.004098035395145416},{"word":"you've","start":1.04,"end":1.28,"confidence":0.86157227,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.22341331839561465},{"word":"called","start":1.28,"end":1.52,"confidence":0.89746094,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.24020609259605408},{"word":"john","start":1.52,"end":1.76,"confidence":0.81396484,"punctuated_word":"John","sentiment":"neutral","sentiment_score":-0.2210188060998917},{"word":"nelson","start":1.76,"end":2.26,"confidence":0.845459,"punctuated_word":"Nelson.","sentiment":"neutral","sentiment_score":-0.21286851167678833},{"word":"please","start":2.32,"end":2.6399999,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5035752058029175},{"word":"leave","start":2.6399999,"end":2.8,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3853313326835632},{"word":"a","start":2.8,"end":2.8799999,"confidence":0.8852539,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4338021278381348},{"word":"message","start":2.8799999,"end":3.3799999,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.23816458880901337}],"paragraphs":{"transcript":"\nHi. You've called John Nelson. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.64,"end":1.04,"sentiment":"neutral","sentiment_score":-0.004098035395145416},{"text":"You've called John Nelson.","start":1.04,"end":2.26,"sentiment":"neutral","sentiment_score":-0.22437668219208717},{"text":"Please leave a message.","start":2.32,"end":3.3799999,"sentiment":"negative","sentiment_score":-0.3902183137834072}],"sentiment":"neutral","sentiment_score":-0.27360866881079143,"num_words":9,"start":0.64,"end":3.3799999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called John Nelson. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.64,"end":1.04,"sentiment":"neutral","sentiment_score":-0.004098035395145416},{"text":"You've called John Nelson.","start":1.04,"end":2.26,"sentiment":"neutral","sentiment_score":-0.22437668219208717},{"text":"Please leave a message.","start":2.32,"end":3.3799999,"sentiment":"negative","sentiment_score":-0.3902183137834072}],"sentiment":"neutral","sentiment_score":-0.27360866881079143,"channel":1,"num_words":9,"start":0.64,"end":3.3799999}]},"summary":{"result":"success","short":"Hi. You've called John Nelson. Please leave a message."},"intents":{"segments":[{"text":"Please leave a message.","start_word":5,"end_word":8,"intents":[{"intent":"Leave message","confidence_score":0.6639141}]}]},"sentiments":{"segments":[{"text":"Hi. You've called John Nelson.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":-0.17393310368061066},{"text":"Please leave a message.","start_word":5,"end_word":8,"sentiment":"negative","sentiment_score":-0.4098253846168518}],"average":{"sentiment":"neutral","sentiment_score":-0.2682900110880534}}}}