{"metadata":{"transaction_key":"deprecated","request_id":"019f8250-6001-73b0-b55d-e39820c1288f","sha256":"ab18c142828e7034d29f14327f73ece40e88a8ab0052d3983acd82a12c545b4b","created":"2026-07-21T01:35:34.666Z","duration":65.591934,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":197,"output_tokens":83},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":222,"output_tokens":222},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":222,"output_tokens":10}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi, Kelvin. It's Andrew from biddellons. Ai. Have I caught you in a bad time? Oh, Calvin, this is just real quick, mate. Vigilance AI is actually our twenty four seven AI security analyst. We help teams investigate every security alert in minutes and provides you with a full audit trail without adding headcount or replacing your existing stack. Calvin, would you be available for a really quick demo with our CTO? Oh, mhmm. So you you mean, you're not in any IT job at the moment? Alright. I understand. Well, thank you, mate. I just wanted, you know, appreciate that you picked up the phone. You have a great day, Calvin. Thank you.","confidence":0.99332684,"words":[{"word":"oh","start":4.4,"end":4.64,"confidence":0.97998047,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.03431663662195206},{"word":"hi","start":4.64,"end":5.04,"confidence":0.9916992,"punctuated_word":"hi,","sentiment":"neutral","sentiment_score":0.04418405890464783},{"word":"kelvin","start":5.04,"end":5.52,"confidence":0.7910156,"punctuated_word":"Kelvin.","sentiment":"neutral","sentiment_score":0.05003128200769424},{"word":"it's","start":5.52,"end":6.0,"confidence":1.0,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.05072764679789543},{"word":"andrew","start":6.0,"end":6.48,"confidence":0.83447266,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.0408136174082756},{"word":"from","start":6.48,"end":6.72,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.04661969467997551},{"word":"biddellons","start":6.72,"end":7.3599997,"confidence":0.50250244,"punctuated_word":"biddellons.","sentiment":"neutral","sentiment_score":0.05644737556576729},{"word":"ai","start":7.3599997,"end":7.6,"confidence":0.9871419,"punctuated_word":"Ai.","sentiment":"neutral","sentiment_score":0.0021434256341308355},{"word":"have","start":7.6,"end":7.8399997,"confidence":0.9941406,"punctuated_word":"Have","sentiment":"neutral","sentiment_score":-0.11751503497362135},{"word":"i","start":7.8399997,"end":7.9199996,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.17666727304458618},{"word":"caught","start":7.9199996,"end":8.24,"confidence":0.99902344,"punctuated_word":"caught","sentiment":"neutral","sentiment_score":-0.23191140592098236},{"word":"you","start":8.24,"end":8.32,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.29818981885910034},{"word":"in","start":8.32,"end":8.48,"confidence":0.9892578,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.3082886040210724},{"word":"a","start":8.48,"end":8.559999,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.3179677426815033},{"word":"bad","start":8.559999,"end":8.8,"confidence":1.0,"punctuated_word":"bad","sentiment":"neutral","sentiment_score":-0.3187005817890167},{"word":"time","start":8.8,"end":9.3,"confidence":0.9995117,"punctuated_word":"time?","sentiment":"negative","sentiment_score":-0.34500980377197266},{"word":"oh","start":12.794999,"end":13.035,"confidence":0.954834,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.1615293025970459},{"word":"calvin","start":13.035,"end":13.535,"confidence":0.8347168,"punctuated_word":"Calvin,","sentiment":"neutral","sentiment_score":0.2398715615272522},{"word":"this","start":13.995,"end":14.155,"confidence":0.89208984,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.3284847140312195},{"word":"is","start":14.155,"end":14.3949995,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.31093183159828186},{"word":"just","start":14.3949995,"end":14.634999,"confidence":0.94970703,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.2631221413612366},{"word":"real","start":14.634999,"end":14.875,"confidence":0.9760742,"punctuated_word":"real","sentiment":"neutral","sentiment_score":0.21999090909957889},{"word":"quick","start":14.875,"end":15.115,"confidence":0.9182129,"punctuated_word":"quick,","sentiment":"neutral","sentiment_score":0.24129757285118103},{"word":"mate","start":15.115,"end":15.615,"confidence":0.97265625,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":0.2941538095474243},{"word":"vigilance","start":16.154999,"end":16.654999,"confidence":0.78271484,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.26052528619766235},{"word":"ai","start":16.875,"end":17.115,"confidence":0.7114258,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.263889878988266},{"word":"is","start":17.115,"end":17.195,"confidence":0.97802734,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.18695910274982452},{"word":"actually","start":17.195,"end":17.595,"confidence":0.984375,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.2295217365026474},{"word":"our","start":17.595,"end":17.835,"confidence":0.9863281,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.16155147552490234},{"word":"twenty","start":17.835,"end":18.074999,"confidence":1.0,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":0.2923186421394348},{"word":"four","start":18.074999,"end":18.314999,"confidence":0.99902344,"punctuated_word":"four","sentiment":"neutral","sentiment_score":0.18759778141975403},{"word":"seven","start":18.314999,"end":18.795,"confidence":0.9951172,"punctuated_word":"seven","sentiment":"neutral","sentiment_score":0.17114199697971344},{"word":"ai","start":18.795,"end":19.115,"confidence":0.9980469,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.18226628005504608},{"word":"security","start":19.115,"end":19.595,"confidence":0.9941406,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.11551932990550996},{"word":"analyst","start":19.595,"end":20.095,"confidence":0.9921875,"punctuated_word":"analyst.","sentiment":"neutral","sentiment_score":0.20803561806678772},{"word":"we","start":20.474998,"end":20.715,"confidence":1.0,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.24716751277446747},{"word":"help","start":20.715,"end":20.954998,"confidence":0.99902344,"punctuated_word":"help","sentiment":"neutral","sentiment_score":0.23524533212184903},{"word":"teams","start":20.954998,"end":21.454998,"confidence":0.99609375,"punctuated_word":"teams","sentiment":"neutral","sentiment_score":0.2241309285163879},{"word":"investigate","start":21.515,"end":22.015,"confidence":0.9370117,"punctuated_word":"investigate","sentiment":"neutral","sentiment_score":0.18382854759693143},{"word":"every","start":22.154999,"end":22.395,"confidence":1.0,"punctuated_word":"every","sentiment":"neutral","sentiment_score":0.2566250264644623},{"word":"security","start":22.395,"end":22.875,"confidence":1.0,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.15883536636829376},{"word":"alert","start":22.875,"end":23.195,"confidence":1.0,"punctuated_word":"alert","sentiment":"neutral","sentiment_score":0.20137058198451996},{"word":"in","start":23.195,"end":23.275,"confidence":0.8198242,"punctuated_word":"in","sentiment":"positive","sentiment_score":0.3390246033668518},{"word":"minutes","start":23.275,"end":23.595,"confidence":0.9921875,"punctuated_word":"minutes","sentiment":"positive","sentiment_score":0.40629518032073975},{"word":"and","start":23.595,"end":23.755,"confidence":0.95166016,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2815089225769043},{"word":"provides","start":23.755,"end":24.154999,"confidence":0.9350586,"punctuated_word":"provides","sentiment":"neutral","sentiment_score":0.2469937950372696},{"word":"you","start":24.154999,"end":24.314999,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.30493876338005066},{"word":"with","start":24.314999,"end":24.555,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.33076614141464233},{"word":"a","start":24.555,"end":24.634998,"confidence":0.82470703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.31178054213523865},{"word":"full","start":24.634998,"end":24.875,"confidence":0.9921875,"punctuated_word":"full","sentiment":"positive","sentiment_score":0.3548732101917267},{"word":"audit","start":24.875,"end":25.275,"confidence":0.99316406,"punctuated_word":"audit","sentiment":"neutral","sentiment_score":0.2473326176404953},{"word":"trail","start":25.275,"end":25.775,"confidence":0.9980469,"punctuated_word":"trail","sentiment":"neutral","sentiment_score":0.2201339602470398},{"word":"without","start":26.05,"end":26.369999,"confidence":1.0,"punctuated_word":"without","sentiment":"neutral","sentiment_score":0.2001965194940567},{"word":"adding","start":26.369999,"end":26.769999,"confidence":1.0,"punctuated_word":"adding","sentiment":"neutral","sentiment_score":0.11530299484729768},{"word":"headcount","start":26.769999,"end":27.25,"confidence":0.7817383,"punctuated_word":"headcount","sentiment":"neutral","sentiment_score":0.06598769873380661},{"word":"or","start":27.25,"end":27.57,"confidence":0.99316406,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.1952572762966156},{"word":"replacing","start":27.57,"end":27.97,"confidence":0.8041992,"punctuated_word":"replacing","sentiment":"neutral","sentiment_score":0.08173508942127228},{"word":"your","start":27.97,"end":28.21,"confidence":0.9819336,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.15540330111980438},{"word":"existing","start":28.21,"end":28.71,"confidence":0.9980469,"punctuated_word":"existing","sentiment":"neutral","sentiment_score":0.14815524220466614},{"word":"stack","start":28.769999,"end":29.269999,"confidence":0.8286133,"punctuated_word":"stack.","sentiment":"neutral","sentiment_score":0.16444429755210876},{"word":"calvin","start":29.89,"end":30.369999,"confidence":0.71484375,"punctuated_word":"Calvin,","sentiment":"neutral","sentiment_score":0.1180584877729416},{"word":"would","start":30.369999,"end":30.609999,"confidence":0.99902344,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.0835651233792305},{"word":"you","start":30.609999,"end":30.689999,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0847245529294014},{"word":"be","start":30.689999,"end":30.849998,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.07291287183761597},{"word":"available","start":30.849998,"end":31.349998,"confidence":1.0,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.05775287002325058},{"word":"for","start":31.41,"end":31.65,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.0851118341088295},{"word":"a","start":31.65,"end":31.89,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.07407620549201965},{"word":"really","start":31.89,"end":32.129997,"confidence":1.0,"punctuated_word":"really","sentiment":"neutral","sentiment_score":0.08123980462551117},{"word":"quick","start":32.129997,"end":32.37,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.10348446667194366},{"word":"demo","start":32.37,"end":32.69,"confidence":0.9921875,"punctuated_word":"demo","sentiment":"neutral","sentiment_score":0.0787719190120697},{"word":"with","start":32.69,"end":32.93,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.06329692900180817},{"word":"our","start":32.93,"end":33.09,"confidence":0.9921875,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.08282563835382462},{"word":"cto","start":33.09,"end":33.59,"confidence":0.99332684,"punctuated_word":"CTO?","sentiment":"neutral","sentiment_score":0.05636818706989288},{"word":"oh","start":43.935,"end":44.175003,"confidence":0.7541504,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.05934112146496773},{"word":"mhmm","start":44.175003,"end":44.675003,"confidence":0.8154297,"punctuated_word":"mhmm.","sentiment":"neutral","sentiment_score":-0.07382314652204514},{"word":"so","start":46.335,"end":46.575,"confidence":0.7104492,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.08653857558965683},{"word":"you","start":46.575,"end":46.895,"confidence":0.9863281,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.09749869257211684},{"word":"you","start":46.895,"end":46.975002,"confidence":0.94384766,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.10135626047849657},{"word":"mean","start":46.975002,"end":47.295002,"confidence":0.77978516,"punctuated_word":"mean,","sentiment":"neutral","sentiment_score":-0.1155516654253006},{"word":"you're","start":47.455,"end":47.935,"confidence":0.9995117,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.10962845385074615},{"word":"not","start":47.935,"end":48.255,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.12693741917610168},{"word":"in","start":48.255,"end":48.655,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.13430804014205933},{"word":"any","start":48.655,"end":48.975002,"confidence":0.99902344,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.1628016084432602},{"word":"it","start":48.975002,"end":49.455,"confidence":0.99902344,"punctuated_word":"IT","sentiment":"neutral","sentiment_score":-0.18452243506908417},{"word":"job","start":49.455,"end":49.695,"confidence":1.0,"punctuated_word":"job","sentiment":"neutral","sentiment_score":-0.15980413556098938},{"word":"at","start":49.695,"end":49.935,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.1707749217748642},{"word":"the","start":49.935,"end":50.015,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.15949305891990662},{"word":"moment","start":50.015,"end":50.515,"confidence":0.99902344,"punctuated_word":"moment?","sentiment":"neutral","sentiment_score":-0.13305868208408356},{"word":"alright","start":54.300003,"end":54.780003,"confidence":0.99902344,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":-0.03488825634121895},{"word":"i","start":54.780003,"end":55.100002,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03395596146583557},{"word":"understand","start":55.100002,"end":55.600002,"confidence":0.9995117,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":-0.017624152824282646},{"word":"well","start":56.620003,"end":57.02,"confidence":0.76586914,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.1901032030582428},{"word":"thank","start":57.02,"end":57.260002,"confidence":0.9970703,"punctuated_word":"thank","sentiment":"positive","sentiment_score":0.41019824147224426},{"word":"you","start":57.260002,"end":57.420002,"confidence":0.9995117,"punctuated_word":"you,","sentiment":"positive","sentiment_score":0.4076007306575775},{"word":"mate","start":57.420002,"end":57.920002,"confidence":0.99609375,"punctuated_word":"mate.","sentiment":"positive","sentiment_score":0.36971208453178406},{"word":"i","start":57.980003,"end":58.06,"confidence":0.66748047,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.32663440704345703},{"word":"just","start":58.06,"end":58.300003,"confidence":0.8833008,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.2862646281719208},{"word":"wanted","start":58.300003,"end":58.800003,"confidence":0.7236328,"punctuated_word":"wanted,","sentiment":"neutral","sentiment_score":0.3032202124595642},{"word":"you","start":59.100002,"end":59.34,"confidence":0.96240234,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.3261602222919464},{"word":"know","start":59.34,"end":59.58,"confidence":0.984375,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.30925559997558594},{"word":"appreciate","start":59.58,"end":60.08,"confidence":0.99316406,"punctuated_word":"appreciate","sentiment":"positive","sentiment_score":0.3336251974105835},{"word":"that","start":60.300003,"end":60.46,"confidence":0.8720703,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.5441197156906128},{"word":"you","start":60.46,"end":60.780003,"confidence":0.5571289,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4950283169746399},{"word":"picked","start":60.780003,"end":61.02,"confidence":0.8911133,"punctuated_word":"picked","sentiment":"positive","sentiment_score":0.5263825058937073},{"word":"up","start":61.02,"end":61.18,"confidence":0.99902344,"punctuated_word":"up","sentiment":"positive","sentiment_score":0.4062407314777374},{"word":"the","start":61.18,"end":61.34,"confidence":0.99902344,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.4214605689048767},{"word":"phone","start":61.34,"end":61.84,"confidence":0.9995117,"punctuated_word":"phone.","sentiment":"positive","sentiment_score":0.4022924900054931},{"word":"you","start":61.980003,"end":62.14,"confidence":0.9716797,"punctuated_word":"You","sentiment":"positive","sentiment_score":0.5835268497467041},{"word":"have","start":62.14,"end":62.300003,"confidence":1.0,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.6424751877784729},{"word":"a","start":62.300003,"end":62.38,"confidence":0.99902344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.6407080888748169},{"word":"great","start":62.38,"end":62.54,"confidence":1.0,"punctuated_word":"great","sentiment":"positive","sentiment_score":0.6548374891281128},{"word":"day","start":62.54,"end":62.780003,"confidence":0.9880371,"punctuated_word":"day,","sentiment":"positive","sentiment_score":0.6517985463142395},{"word":"calvin","start":62.780003,"end":63.260002,"confidence":0.9975586,"punctuated_word":"Calvin.","sentiment":"positive","sentiment_score":0.584619402885437},{"word":"thank","start":63.260002,"end":63.5,"confidence":0.6455078,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.469063937664032},{"word":"you","start":63.5,"end":64.0,"confidence":0.986084,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.3141293227672577}],"paragraphs":{"transcript":"\nOh, hi, Kelvin. It's Andrew from biddellons. Ai. Have I caught you in a bad time? Oh, Calvin, this is just real quick, mate.\n\nVigilance AI is actually our twenty four seven AI security analyst. We help teams investigate every security alert in minutes and provides you with a full audit trail without adding headcount or replacing your existing stack. Calvin, would you be available for a really quick demo with our CTO? Oh, mhmm. So you you mean, you're not in any IT job at the moment?\n\nAlright. I understand. Well, thank you, mate. I just wanted, you know, appreciate that you picked up the phone. You have a great day, Calvin.\n\nThank you.","paragraphs":[{"sentences":[{"text":"Oh, hi, Kelvin.","start":4.4,"end":5.52,"sentiment":"neutral","sentiment_score":0.042843992511431374},{"text":"It's Andrew from biddellons.","start":5.52,"end":7.3599997,"sentiment":"neutral","sentiment_score":0.04865208361297846},{"text":"Ai.","start":7.3599997,"end":7.6,"sentiment":"neutral","sentiment_score":0.0021434256341308355},{"text":"Have I caught you in a bad time?","start":7.6,"end":9.3,"sentiment":"neutral","sentiment_score":-0.2642812831327319},{"text":"Oh, Calvin, this is just real quick, mate.","start":12.794999,"end":15.615,"sentiment":"neutral","sentiment_score":0.2574227303266525}],"sentiment":"neutral","sentiment_score":0.011267304798820987,"num_words":24,"start":4.4,"end":15.615},{"sentences":[{"text":"Vigilance AI is actually our twenty four seven AI security analyst.","start":16.154999,"end":20.095,"sentiment":"neutral","sentiment_score":0.20539337532086807},{"text":"We help teams investigate every security alert in minutes and provides you with a full audit trail without adding headcount or replacing your existing stack.","start":20.474998,"end":29.269999,"sentiment":"neutral","sentiment_score":0.22709333807229995},{"text":"Calvin, would you be available for a really quick demo with our CTO?","start":29.89,"end":33.59,"sentiment":"neutral","sentiment_score":0.08016837617525688},{"text":"Oh, mhmm.","start":43.935,"end":44.675003,"sentiment":"neutral","sentiment_score":-0.06658213399350643},{"text":"So you you mean, you're not in any IT job at the moment?","start":46.335,"end":50.515,"sentiment":"neutral","sentiment_score":-0.13402107300666663}],"sentiment":"neutral","sentiment_score":0.11099080083658919,"num_words":64,"start":16.154999,"end":50.515},{"sentences":[{"text":"Alright.","start":54.300003,"end":54.780003,"sentiment":"neutral","sentiment_score":-0.03488825634121895},{"text":"I understand.","start":54.780003,"end":55.600002,"sentiment":"neutral","sentiment_score":-0.02579005714505911},{"text":"Well, thank you, mate.","start":56.620003,"end":57.920002,"sentiment":"positive","sentiment_score":0.34440356492996216},{"text":"I just wanted, you know, appreciate that you picked up the phone.","start":57.980003,"end":61.84,"sentiment":"positive","sentiment_score":0.3900570496916771},{"text":"You have a great day, Calvin.","start":61.980003,"end":63.260002,"sentiment":"positive","sentiment_score":0.6263275941212972}],"sentiment":"positive","sentiment_score":0.3891918420046568,"num_words":25,"start":54.300003,"end":63.260002},{"sentences":[{"text":"Thank you.","start":63.260002,"end":64.0,"sentiment":"positive","sentiment_score":0.39159663021564484}],"sentiment":"positive","sentiment_score":0.39159663021564484,"num_words":2,"start":63.260002,"end":64.0}]}}]},{"alternatives":[{"transcript":"Hello? No. It's okay. I'm not working right now. I'm not working as one anymore. I don't know if you have checked in the LinkedIn recently. Oh, actually, not recently, but the whole year. No.","confidence":0.9970703,"words":[{"word":"hello","start":10.48,"end":10.639999,"confidence":0.94555664,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.1388167440891266},{"word":"no","start":10.639999,"end":10.88,"confidence":0.9909668,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.2772848606109619},{"word":"it's","start":10.88,"end":11.12,"confidence":0.9921875,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.14092378318309784},{"word":"okay","start":11.12,"end":11.62,"confidence":1.0,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":-0.06934022903442383},{"word":"i'm","start":35.14,"end":35.379997,"confidence":0.9460449,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.19415459036827087},{"word":"not","start":35.379997,"end":35.62,"confidence":0.99902344,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.2660668194293976},{"word":"working","start":35.62,"end":35.94,"confidence":1.0,"punctuated_word":"working","sentiment":"neutral","sentiment_score":-0.1792515367269516},{"word":"right","start":35.94,"end":36.18,"confidence":0.99902344,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.32450926303863525},{"word":"now","start":36.18,"end":36.68,"confidence":0.99902344,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.3438161015510559},{"word":"i'm","start":37.46,"end":37.62,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.2984761595726013},{"word":"not","start":37.62,"end":37.78,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.28623905777931213},{"word":"working","start":37.78,"end":38.1,"confidence":1.0,"punctuated_word":"working","sentiment":"neutral","sentiment_score":-0.22606083750724792},{"word":"as","start":38.1,"end":38.34,"confidence":0.6352539,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.258264422416687},{"word":"one","start":38.34,"end":38.5,"confidence":0.49951172,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.29769366979599},{"word":"anymore","start":38.5,"end":38.899998,"confidence":0.9980469,"punctuated_word":"anymore.","sentiment":"neutral","sentiment_score":-0.3180493116378784},{"word":"i","start":38.899998,"end":38.98,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.24756507575511932},{"word":"don't","start":38.98,"end":39.22,"confidence":0.99658203,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.1957512199878693},{"word":"know","start":39.22,"end":39.379997,"confidence":0.9970703,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.16299960017204285},{"word":"if","start":39.379997,"end":39.54,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.1934485137462616},{"word":"you","start":39.54,"end":39.62,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.17659510672092438},{"word":"have","start":39.62,"end":39.94,"confidence":0.9707031,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.15323948860168457},{"word":"checked","start":39.94,"end":40.18,"confidence":0.43652344,"punctuated_word":"checked","sentiment":"neutral","sentiment_score":-0.13170623779296875},{"word":"in","start":40.18,"end":40.26,"confidence":0.9589844,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.13325707614421844},{"word":"the","start":40.26,"end":40.42,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.17439508438110352},{"word":"linkedin","start":40.42,"end":40.92,"confidence":0.9614258,"punctuated_word":"LinkedIn","sentiment":"neutral","sentiment_score":-0.18898962438106537},{"word":"recently","start":41.3,"end":41.8,"confidence":0.97680664,"punctuated_word":"recently.","sentiment":"neutral","sentiment_score":-0.20456969738006592},{"word":"oh","start":42.899998,"end":43.059998,"confidence":0.86157227,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.04685542732477188},{"word":"actually","start":43.059998,"end":43.46,"confidence":0.9482422,"punctuated_word":"actually,","sentiment":"neutral","sentiment_score":-0.042804792523384094},{"word":"not","start":43.46,"end":43.699997,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.04132839664816856},{"word":"recently","start":43.699997,"end":44.1,"confidence":0.9506836,"punctuated_word":"recently,","sentiment":"neutral","sentiment_score":-0.038861386477947235},{"word":"but","start":44.1,"end":44.26,"confidence":0.9970703,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.05559459701180458},{"word":"the","start":44.26,"end":44.42,"confidence":0.9921875,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.10533659160137177},{"word":"whole","start":44.42,"end":44.66,"confidence":1.0,"punctuated_word":"whole","sentiment":"neutral","sentiment_score":-0.16268205642700195},{"word":"year","start":44.66,"end":44.895,"confidence":0.99853516,"punctuated_word":"year.","sentiment":"neutral","sentiment_score":-0.1198328360915184},{"word":"no","start":52.255,"end":52.755,"confidence":0.99194336,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.12135942280292512}],"paragraphs":{"transcript":"\nHello? No. It's okay. I'm not working right now. I'm not working as one anymore.\n\nI don't know if you have checked in the LinkedIn recently. Oh, actually, not recently, but the whole year. No.","paragraphs":[{"sentences":[{"text":"Hello?","start":10.48,"end":10.639999,"sentiment":"neutral","sentiment_score":-0.1388167440891266},{"text":"No.","start":10.639999,"end":10.88,"sentiment":"neutral","sentiment_score":-0.2772848606109619},{"text":"It's okay.","start":10.88,"end":11.62,"sentiment":"neutral","sentiment_score":-0.10513200610876083},{"text":"I'm not working right now.","start":35.14,"end":36.68,"sentiment":"neutral","sentiment_score":-0.26155966222286225},{"text":"I'm not working as one anymore.","start":37.46,"end":38.899998,"sentiment":"neutral","sentiment_score":-0.28079724311828613}],"sentiment":"neutral","sentiment_score":-0.2412631591161092,"num_words":15,"start":10.48,"end":38.899998},{"sentences":[{"text":"I don't know if you have checked in the LinkedIn recently.","start":38.899998,"end":41.8,"sentiment":"neutral","sentiment_score":-0.1784106113693931},{"text":"Oh, actually, not recently, but the whole year.","start":42.899998,"end":44.895,"sentiment":"neutral","sentiment_score":-0.07666201051324606},{"text":"No.","start":52.255,"end":52.755,"sentiment":"neutral","sentiment_score":-0.12135942280292512}],"sentiment":"neutral","sentiment_score":-0.13485861159861087,"num_words":20,"start":38.899998,"end":52.755}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Oh, hi, Kelvin. It's Andrew from biddellons. Ai. Have I caught you in a bad time?\n\nChannel 1: Hello? No. It's okay.\n\nChannel 0: Oh, Calvin, this is just real quick, mate. Vigilance AI is actually our twenty four seven AI security analyst. We help teams investigate every security alert in minutes and provides you with a full audit trail without adding headcount or replacing your existing stack. Calvin, would you be available for a really quick demo with our CTO?\n\nChannel 1: I'm not working right now. I'm not working as one anymore. I don't know if you have checked in the LinkedIn recently. Oh, actually, not recently,\n\nChannel 0: Oh,\n\nChannel 1: but\n\nChannel 0: mhmm.\n\nChannel 1: the whole year.\n\nChannel 0: So you you mean, you're not in any IT job at the moment?\n\nChannel 1: No.\n\nChannel 0: Alright. I understand. Well, thank you, mate. I just wanted, you know, appreciate that you picked up the phone. You have a great day, Calvin.\n\nThank you.","paragraphs":[{"sentences":[{"text":"Oh, hi, Kelvin.","start":4.4,"end":5.52,"sentiment":"neutral","sentiment_score":0.042843992511431374},{"text":"It's Andrew from biddellons.","start":5.52,"end":7.3599997,"sentiment":"neutral","sentiment_score":0.04865208361297846},{"text":"Ai.","start":7.3599997,"end":7.6,"sentiment":"neutral","sentiment_score":0.0021434256341308355},{"text":"Have I caught you in a bad time?","start":7.6,"end":9.3,"sentiment":"neutral","sentiment_score":-0.2642812831327319}],"sentiment":"neutral","sentiment_score":-0.11181040796509478,"channel":0,"num_words":16,"start":4.4,"end":9.3},{"sentences":[{"text":"Hello?","start":10.48,"end":10.639999,"sentiment":"neutral","sentiment_score":-0.1388167440891266},{"text":"No.","start":10.639999,"end":10.88,"sentiment":"neutral","sentiment_score":-0.2772848606109619},{"text":"It's okay.","start":10.88,"end":11.62,"sentiment":"neutral","sentiment_score":-0.10513200610876083}],"sentiment":"neutral","sentiment_score":-0.15659140422940254,"channel":1,"num_words":4,"start":10.48,"end":11.62},{"sentences":[{"text":"Oh, Calvin, this is just real quick, mate.","start":12.794999,"end":15.615,"sentiment":"neutral","sentiment_score":0.2574227303266525},{"text":"Vigilance AI is actually our twenty four seven AI security analyst.","start":16.154999,"end":20.095,"sentiment":"neutral","sentiment_score":0.20539337532086807},{"text":"We help teams investigate every security alert in minutes and provides you with a full audit trail without adding headcount or replacing your existing stack.","start":20.474998,"end":29.269999,"sentiment":"neutral","sentiment_score":0.22709333807229995},{"text":"Calvin, would you be available for a really quick demo with our CTO?","start":29.89,"end":33.59,"sentiment":"neutral","sentiment_score":0.08016837617525688}],"sentiment":"neutral","sentiment_score":0.1936531809338352,"channel":0,"num_words":57,"start":12.794999,"end":33.59},{"sentences":[{"text":"I'm not working right now.","start":35.14,"end":36.68,"sentiment":"neutral","sentiment_score":-0.26155966222286225},{"text":"I'm not working as one anymore.","start":37.46,"end":38.899998,"sentiment":"neutral","sentiment_score":-0.28079724311828613},{"text":"I don't know if you have checked in the LinkedIn recently.","start":38.899998,"end":41.8,"sentiment":"neutral","sentiment_score":-0.1784106113693931},{"text":"Oh, actually, not recently,","start":42.899998,"end":44.1,"sentiment":"neutral","sentiment_score":-0.042462500743567944}],"sentiment":"neutral","sentiment_score":-0.1971134037639086,"channel":1,"num_words":26,"start":35.14,"end":44.1},{"sentences":[{"text":"Oh,","start":43.935,"end":44.175003,"sentiment":"neutral","sentiment_score":-0.05934112146496773}],"sentiment":"neutral","sentiment_score":-0.05934112146496773,"channel":0,"num_words":1,"start":43.935,"end":44.175003},{"sentences":[{"text":"but","start":44.1,"end":44.26,"sentiment":"neutral","sentiment_score":-0.05559459701180458}],"sentiment":"neutral","sentiment_score":-0.05559459701180458,"channel":1,"num_words":1,"start":44.1,"end":44.26},{"sentences":[{"text":"mhmm.","start":44.175003,"end":44.675003,"sentiment":"neutral","sentiment_score":-0.07382314652204514}],"sentiment":"neutral","sentiment_score":-0.07382314652204514,"channel":0,"num_words":1,"start":44.175003,"end":44.675003},{"sentences":[{"text":"the whole year.","start":44.26,"end":44.895,"sentiment":"neutral","sentiment_score":-0.12928382803996405}],"sentiment":"neutral","sentiment_score":-0.12928382803996405,"channel":1,"num_words":3,"start":44.26,"end":44.895},{"sentences":[{"text":"So you you mean, you're not in any IT job at the moment?","start":46.335,"end":50.515,"sentiment":"neutral","sentiment_score":-0.13402107300666663}],"sentiment":"neutral","sentiment_score":-0.13402107300666663,"channel":0,"num_words":13,"start":46.335,"end":50.515},{"sentences":[{"text":"No.","start":52.255,"end":52.755,"sentiment":"neutral","sentiment_score":-0.12135942280292512}],"sentiment":"neutral","sentiment_score":-0.12135942280292512,"channel":1,"num_words":1,"start":52.255,"end":52.755},{"sentences":[{"text":"Alright.","start":54.300003,"end":54.780003,"sentiment":"neutral","sentiment_score":-0.03488825634121895},{"text":"I understand.","start":54.780003,"end":55.600002,"sentiment":"neutral","sentiment_score":-0.02579005714505911},{"text":"Well, thank you, mate.","start":56.620003,"end":57.920002,"sentiment":"positive","sentiment_score":0.34440356492996216},{"text":"I just wanted, you know, appreciate that you picked up the phone.","start":57.980003,"end":61.84,"sentiment":"positive","sentiment_score":0.3900570496916771},{"text":"You have a great day, Calvin.","start":61.980003,"end":63.260002,"sentiment":"positive","sentiment_score":0.6263275941212972}],"sentiment":"positive","sentiment_score":0.3891918420046568,"channel":0,"num_words":25,"start":54.300003,"end":63.260002},{"sentences":[{"text":"Thank you.","start":63.260002,"end":64.0,"sentiment":"positive","sentiment_score":0.39159663021564484}],"sentiment":"positive","sentiment_score":0.39159663021564484,"channel":0,"num_words":2,"start":63.260002,"end":64.0}]},"summary":{"result":"success","short":"An agent from biddellons called a customer named Calvin to offer a demo of their 24/7 AI security analyst. The agent explains that their company helps investigate security alerts and provides audit logs without adding headcount or replacing existing stacks. The agent also asks if Calvin will be available for a quick demo, but Calvin informs them that he is not working and does not have a computer at the moment."},"intents":{"segments":[{"text":"Vigilance AI is actually our twenty four seven AI security analyst. We help teams investigate every security alert in minutes and provides you with a full audit trail without adding headcount or replacing your existing stack.","start_word":28,"end_word":63,"intents":[{"intent":"Demonstrate security alerts","confidence_score":0.0005883655}]}]},"sentiments":{"segments":[{"text":"Oh, hi, Kelvin. It's Andrew from biddellons. Ai. Have I caught you in a bad time? Hello? No. It's okay. Oh, Calvin, this is just real quick, mate. Vigilance AI is actually our twenty four seven AI security analyst. We help teams investigate every security alert in minutes and provides you with a full audit trail without adding headcount or replacing your existing stack. Calvin, would you be available for a really quick demo with our CTO? I'm not working right now. I'm not working as one anymore. I don't know if you have checked in the LinkedIn recently. Oh, actually, not recently, Oh, but mhmm. the whole year. So you you mean, you're not in any IT job at the moment? No. Alright. I understand.","start_word":0,"end_word":125,"sentiment":"neutral","sentiment_score":-0.004588344134390354},{"text":"Well, thank you, mate. I just wanted, you know, appreciate that you picked up the phone. You have a great day, Calvin. Thank you.","start_word":126,"end_word":149,"sentiment":"positive","sentiment_score":0.4415930509567261}],"average":{"sentiment":"neutral","sentiment_score":0.06575557347890493}}}}