{"metadata":{"transaction_key":"deprecated","request_id":"019ed932-b0df-73f1-bbdd-bc85a6580b9c","sha256":"dffbd8c1c7968078f059343333ae378ccf1538a312fdfd09dcd9a5bae61c77d5","created":"2026-06-18T05:27:19.319Z","duration":10.367937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":43,"output_tokens":43},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":43,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached the mailbox of Telford Simons. I'm currently not available. So please leave your name and number, and I'll get back to you. Thanks. Bye.","confidence":0.9975586,"words":[{"word":"hi","start":1.36,"end":1.5999999,"confidence":0.98706055,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.07741858065128326},{"word":"you've","start":1.5999999,"end":1.8399999,"confidence":0.9980469,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.06097954511642456},{"word":"reached","start":1.8399999,"end":2.1599998,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.04131569340825081},{"word":"the","start":2.1599998,"end":2.24,"confidence":0.75927734,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04517424106597901},{"word":"mailbox","start":2.24,"end":2.6399999,"confidence":0.9819336,"punctuated_word":"mailbox","sentiment":"neutral","sentiment_score":0.04932883009314537},{"word":"of","start":2.6399999,"end":2.8,"confidence":0.95947266,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.0579315610229969},{"word":"telford","start":2.8,"end":3.28,"confidence":0.60791016,"punctuated_word":"Telford","sentiment":"neutral","sentiment_score":0.056144099682569504},{"word":"simons","start":3.28,"end":3.78,"confidence":0.9586589,"punctuated_word":"Simons.","sentiment":"neutral","sentiment_score":0.05251277610659599},{"word":"i'm","start":3.84,"end":4.08,"confidence":0.9975586,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.24821195006370544},{"word":"currently","start":4.08,"end":4.48,"confidence":1.0,"punctuated_word":"currently","sentiment":"neutral","sentiment_score":-0.29097723960876465},{"word":"not","start":4.48,"end":4.64,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.36714258790016174},{"word":"available","start":4.64,"end":5.12,"confidence":0.79833984,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.322171151638031},{"word":"so","start":5.12,"end":5.3599997,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.10062099248170853},{"word":"please","start":5.3599997,"end":5.7599998,"confidence":0.9921875,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.09874111413955688},{"word":"leave","start":5.7599998,"end":6.0,"confidence":0.9970703,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.07340291142463684},{"word":"your","start":6.0,"end":6.3199997,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.0918649286031723},{"word":"name","start":6.3199997,"end":6.8199997,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.11028332263231276},{"word":"and","start":6.8799996,"end":7.12,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0503043457865715},{"word":"number","start":7.12,"end":7.44,"confidence":0.97094727,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.01831558346748352},{"word":"and","start":7.44,"end":7.6,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.02931877225637436},{"word":"i'll","start":7.6,"end":7.7599998,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.02731369435787201},{"word":"get","start":7.7599998,"end":8.0,"confidence":0.9941406,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.017219938337802887},{"word":"back","start":8.0,"end":8.16,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.036840930581092834},{"word":"to","start":8.16,"end":8.32,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.024233534932136536},{"word":"you","start":8.32,"end":8.559999,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.006991155445575714},{"word":"thanks","start":8.559999,"end":9.059999,"confidence":0.9770508,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.6068569421768188},{"word":"bye","start":9.2,"end":9.7,"confidence":0.99560547,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.2637317180633545}],"paragraphs":{"transcript":"\nHi. You've reached the mailbox of Telford Simons. I'm currently not available. So please leave your name and number, and I'll get back to you. Thanks.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.36,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.07741858065128326},{"text":"You've reached the mailbox of Telford Simons.","start":1.5999999,"end":3.78,"sentiment":"neutral","sentiment_score":0.05191239235656602},{"text":"I'm currently not available.","start":3.84,"end":5.12,"sentiment":"neutral","sentiment_score":-0.3071257323026657},{"text":"So please leave your name and number, and I'll get back to you.","start":5.12,"end":8.559999,"sentiment":"neutral","sentiment_score":-0.04401433009367723},{"text":"Thanks.","start":8.559999,"end":9.059999,"sentiment":"positive","sentiment_score":0.6068569421768188}],"sentiment":"neutral","sentiment_score":-0.02896257504247702,"num_words":26,"start":1.36,"end":9.059999},{"sentences":[{"text":"Bye.","start":9.2,"end":9.7,"sentiment":"neutral","sentiment_score":0.2637317180633545}],"sentiment":"neutral","sentiment_score":0.2637317180633545,"num_words":1,"start":9.2,"end":9.7}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached the mailbox of Telford Simons. I'm currently not available. So please leave your name and number, and I'll get back to you. Thanks.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.36,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.07741858065128326},{"text":"You've reached the mailbox of Telford Simons.","start":1.5999999,"end":3.78,"sentiment":"neutral","sentiment_score":0.05191239235656602},{"text":"I'm currently not available.","start":3.84,"end":5.12,"sentiment":"neutral","sentiment_score":-0.3071257323026657},{"text":"So please leave your name and number, and I'll get back to you.","start":5.12,"end":8.559999,"sentiment":"neutral","sentiment_score":-0.04401433009367723},{"text":"Thanks.","start":8.559999,"end":9.059999,"sentiment":"positive","sentiment_score":0.6068569421768188}],"sentiment":"neutral","sentiment_score":-0.02896257504247702,"channel":1,"num_words":26,"start":1.36,"end":9.059999},{"sentences":[{"text":"Bye.","start":9.2,"end":9.7,"sentiment":"neutral","sentiment_score":0.2637317180633545}],"sentiment":"neutral","sentiment_score":0.2637317180633545,"channel":1,"num_words":1,"start":9.2,"end":9.7}]},"summary":{"result":"success","short":"Hi. You've reached the mailbox of Telford Simons. I'm currently not available. So please leave your name and number, and I'll get back to you. Thanks. Bye."},"intents":{"segments":[{"text":"Thanks.","start_word":25,"end_word":25,"intents":[{"intent":"Call back","confidence_score":0.041118518}]},{"text":"Thanks. Bye.","start_word":25,"end_word":26,"intents":[{"intent":"Leave message","confidence_score":0.0076439856}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached the mailbox of Telford Simons. I'm currently not available. So please leave your name and number, and I'll get back to you.","start_word":0,"end_word":24,"sentiment":"neutral","sentiment_score":-0.04706870391964912},{"text":"Thanks. Bye.","start_word":25,"end_word":26,"sentiment":"positive","sentiment_score":0.45415812730789185}],"average":{"sentiment":"neutral","sentiment_score":0.011213480040084484}}}}