{"metadata":{"transaction_key":"deprecated","request_id":"01a05ab6-bd39-75c2-a22a-fbfe83d80099","sha256":"0ebb2c82d59190cbc93ab34123c9e32565e2a974271b1ae5db8671de0b8ba78c","created":"2026-09-01T02:05:21.465Z","duration":10.367937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":44,"output_tokens":44},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":44,"output_tokens":11}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"The person you called is not available. I can let them know you called by sending a text message with your phone number. If you don't want to send a text, hang up before the tone.","confidence":1.0,"words":[{"word":"the","start":1.92,"end":2.1599998,"confidence":0.5473633,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6866334676742554},{"word":"person","start":2.1599998,"end":2.56,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.63839191198349},{"word":"you","start":2.56,"end":2.72,"confidence":0.99902344,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.6381644606590271},{"word":"called","start":2.72,"end":3.04,"confidence":0.5053711,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.6416826248168945},{"word":"is","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.7447322607040405},{"word":"not","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.7075004577636719},{"word":"available","start":3.4399998,"end":3.9399998,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7110337615013123},{"word":"i","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.23773665726184845},{"word":"can","start":4.24,"end":4.48,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.2118849456310272},{"word":"let","start":4.48,"end":4.64,"confidence":1.0,"punctuated_word":"let","sentiment":"neutral","sentiment_score":-0.11966696381568909},{"word":"them","start":4.64,"end":4.7999997,"confidence":0.99902344,"punctuated_word":"them","sentiment":"neutral","sentiment_score":-0.05768226087093353},{"word":"know","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.18130949139595032},{"word":"you","start":4.96,"end":5.12,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04094773530960083},{"word":"called","start":5.12,"end":5.44,"confidence":0.8359375,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.05612446367740631},{"word":"by","start":5.44,"end":5.68,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.00383622944355011},{"word":"sending","start":5.68,"end":5.92,"confidence":1.0,"punctuated_word":"sending","sentiment":"neutral","sentiment_score":0.03451302647590637},{"word":"a","start":5.92,"end":6.0,"confidence":0.98535156,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.07678555697202682},{"word":"text","start":6.0,"end":6.24,"confidence":0.99902344,"punctuated_word":"text","sentiment":"neutral","sentiment_score":-0.05085350573062897},{"word":"message","start":6.24,"end":6.56,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.07427217066287994},{"word":"with","start":6.56,"end":6.7999997,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.03934098780155182},{"word":"your","start":6.7999997,"end":6.96,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.1088055670261383},{"word":"phone","start":6.96,"end":7.12,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.013197407126426697},{"word":"number","start":7.12,"end":7.62,"confidence":1.0,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.003947794437408447},{"word":"if","start":7.68,"end":7.8399997,"confidence":1.0,"punctuated_word":"If","sentiment":"negative","sentiment_score":-0.36753049492836},{"word":"you","start":7.8399997,"end":8.0,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.35763952136039734},{"word":"don't","start":8.0,"end":8.24,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.3298816382884979},{"word":"want","start":8.24,"end":8.4,"confidence":1.0,"punctuated_word":"want","sentiment":"negative","sentiment_score":-0.4241662621498108},{"word":"to","start":8.4,"end":8.48,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5571567416191101},{"word":"send","start":8.48,"end":8.72,"confidence":1.0,"punctuated_word":"send","sentiment":"negative","sentiment_score":-0.5539835095405579},{"word":"a","start":8.72,"end":8.8,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6134468913078308},{"word":"text","start":8.8,"end":9.28,"confidence":0.9995117,"punctuated_word":"text,","sentiment":"negative","sentiment_score":-0.6858425736427307},{"word":"hang","start":9.28,"end":9.5199995,"confidence":1.0,"punctuated_word":"hang","sentiment":"negative","sentiment_score":-0.7490278482437134},{"word":"up","start":9.5199995,"end":9.599999,"confidence":1.0,"punctuated_word":"up","sentiment":"negative","sentiment_score":-0.5339111685752869},{"word":"before","start":9.599999,"end":9.92,"confidence":1.0,"punctuated_word":"before","sentiment":"negative","sentiment_score":-0.6089585423469543},{"word":"the","start":9.92,"end":10.0,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5277699828147888},{"word":"tone","start":10.0,"end":10.367937,"confidence":0.9941406,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.2940744161605835}],"paragraphs":{"transcript":"\nThe person you called is not available. I can let them know you called by sending a text message with your phone number. If you don't want to send a text, hang up before the tone.","paragraphs":[{"sentences":[{"text":"The person you called is not available.","start":1.92,"end":3.9399998,"sentiment":"negative","sentiment_score":-0.6811627064432416},{"text":"I can let them know you called by sending a text message with your phone number.","start":4.08,"end":7.62,"sentiment":"neutral","sentiment_score":-0.06403456209227443},{"text":"If you don't want to send a text, hang up before the tone.","start":7.68,"end":10.367937,"sentiment":"negative","sentiment_score":-0.5079530454598941}],"sentiment":"negative","sentiment_score":-0.3443355980432696,"num_words":36,"start":1.92,"end":10.367937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: The person you called is not available. I can let them know you called by sending a text message with your phone number. If you don't want to send a text, hang up before the tone.","paragraphs":[{"sentences":[{"text":"The person you called is not available.","start":1.92,"end":3.9399998,"sentiment":"negative","sentiment_score":-0.6811627064432416},{"text":"I can let them know you called by sending a text message with your phone number.","start":4.08,"end":7.62,"sentiment":"neutral","sentiment_score":-0.06403456209227443},{"text":"If you don't want to send a text, hang up before the tone.","start":7.68,"end":10.367937,"sentiment":"negative","sentiment_score":-0.5079530454598941}],"sentiment":"negative","sentiment_score":-0.3443355980432696,"channel":1,"num_words":36,"start":1.92,"end":10.367937}]},"summary":{"result":"success","short":"The person you called is not available. I can let them know you called by sending a text message with your phone number. If you don't want to send a text, hang up before the tone."},"intents":{"segments":[{"text":"If you don't want to send a text, hang up before the tone.","start_word":23,"end_word":35,"intents":[{"intent":"Notify caller of unavailability","confidence_score":0.050494853}]}]},"sentiments":{"segments":[{"text":"The person you called is not available.","start_word":0,"end_word":6,"sentiment":"negative","sentiment_score":-0.6848965883255005},{"text":"I can let them know you called by sending a text message with your phone number.","start_word":7,"end_word":22,"sentiment":"neutral","sentiment_score":-0.06140479817986488},{"text":"If you don't want to send a text, hang up before the tone.","start_word":23,"end_word":35,"sentiment":"negative","sentiment_score":-0.5074923634529114}],"average":{"sentiment":"negative","sentiment_score":-0.3572572794827548}}}}